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Lihat Penginapan Lain di Tulum

Dreams Tulum Resort & Spa - All Inclusive

Lain-lain
7.8
/10
Baik
1,003 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lisa

10.0
/ 10
The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.

Patricia

10.0
/ 10
Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.

ginger

10.0
/ 10
This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
Di Kawasan
Lihat Peta
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Dreams Tulum Resort & Spa - All Inclusive ialah pilihan yang baik apabila anda melawat Tulum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Dreams Tulum Resort & Spa - All Inclusive

Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780
Temui Lebih Banyak Tempat
Lobi Dreams Tulum Resort & Spa - All Inclusive
Lobi 2 Dreams Tulum Resort & Spa - All Inclusive

Ketahui Lebih Lanjut Mengenai Dreams Tulum Resort & Spa - All Inclusive

General


Berdekatan Pengembaraan Taman Eko LabnaHa

Location


Terletak di Tulum, Dreams Tulum Resort & Spa - All Inclusive berada di tepi lautan, 4 minit memandu dari Pengembaraan Taman Eko LabnaHa dan 5 minit dari Taman Negara Tulum. Hartanah merangkumi semua ini berada 9.3 km dari Runtuhan Tulum Mayan dan 9.9 km dari Taman Xel-Há.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Taman Jaguar - 0.1 km / 0.1 mi
Taman Negara Tulum - 2.1 km / 1.3 mi
Cenote Manati - 3.1 km / 1.9 mi
Huruf Tulum - 3.8 km / 2.3 mi
Spa Bir Tulum - 3.8 km / 2.4 mi
Pengembaraan Taman Eko LabnaHa - 4.1 km / 2.6 mi
Maya Adrenaline - 4.2 km / 2.6 mi
Cenotes Labnaha - 4.4 km / 2.7 mi
Cenote Penyu - 4.6 km / 2.8 mi
Teluk Soliman - 5 km / 3.1 mi
Menara Tulum - 9 km / 5.6 mi
Runtuhan Tulum Mayan - 9.3 km / 5.8 mi
Playa Ruinas - 9.4 km / 5.9 mi
Casa del Cenote - 9.4 km / 5.9 mi
Kuil Fresko - 9.4 km / 5.9 mi

Lapangan terbang terdekat ialah:
Lapangan Terbang Antarabangsa Tulum (TQO) - 54.3 km / 33.8 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 110.2 km / 68.5 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Setelah berendam seketika dalam salah satu daripada 2 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Tulum? hartanah ini mempunyai ruang berukuran 5460 kaki persegi (507 meter persegi) yang terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Letak kenderaan valet percuma terdapat di tapak hartanah.

Dining


Nikmati masakan Perancis di Bordeaux, salah sebuah daripada 9 restoran di hartanah atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 7 bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 11:30.

Rooms


Selesakan diri anda di salah satu daripada 432 bilik berhawa dingin yang menampilkan televisyen skrin rata. Bilik mempunyai balkoni atau laman dalam berperabot persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan tab mandi rendaman dalam dan hulu semburan mandi hujan.

Semua kemudahan dari Dreams Tulum Resort & Spa - All Inclusive

Bar, Kafe dan Lounge Dreams Tulum Resort & Spa - All Inclusive
Bar, Kafe dan Lounge
Kolam Renang Dreams Tulum Resort & Spa - All Inclusive
Kolam Renang
Kemudahan Hiburan Dreams Tulum Resort & Spa - All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Dreams Tulum Resort & Spa - All Inclusive
Pusat Kecergasan
Dewan Majlis Dreams Tulum Resort & Spa - All Inclusive
Dewan Majlis

Aktiviti

  • Kolam renang terbuka
  • Ruang TV
  • Taman
  • Tuala pantai
  • Perpustakaan
  • Pantai persendirian
  • Barbeku
  • Payung pantai
  • Spa
  • Kelab kesihatan
  • Sauna
  • Kabana pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan
  • Gelanggang tenis
  • Bola tampar pantai
  • Menyelam
  • Snorkel
  • Bola tampar

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Pengeluar wain
  • Sarapan
  • Kelab malam
  • Bar snek

Umum

  • Bankuet
  • Teres
  • Kawasan merokok
  • Parkir

Kemudahan Perniagaan

  • Pusat persidangan
  • Kemudahan perniagaan
  • Kemudahan perniagaan
  • Bilik persidangan

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata
  • Kedai runcit

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Peti keselamatan

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Bilik mandi mudah diakses OKU

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak
  • Kemudahan kanak-kanak

Pengangkutan

  • Parkir valet

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Dreams Tulum Resort & Spa - All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Mesra LGBTQIA+, Tepi lautan, Pilihan Alam Semula Jadi, Ujian COVID-19 (Antigen) di lokasi disediakan
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Dreams Tulum Resort & Spa - All Inclusive
432
Bilangan tingkat di Dreams Tulum Resort & Spa - All Inclusive
3
Fasilitas lain di Dreams Tulum Resort & Spa - All Inclusive
Kolam renang terbuka, Ruang TV, Taman, Tuala pantai, Perpustakaan

Soalan lazim tentang Dreams Tulum Resort & Spa - All Inclusive

Apa facilities yang tersedia di Dreams Tulum Resort & Spa - All Inclusive?
Berikut facilities yang ada di Dreams Tulum Resort & Spa - All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Dreams Tulum Resort & Spa - All Inclusive?
Masa check-in di Dreams Tulum Resort & Spa - All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Dreams Tulum Resort & Spa - All Inclusive menyediakan sarapan pagi?
Ya, Dreams Tulum Resort & Spa - All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Dreams Tulum Resort & Spa - All Inclusive?
Dreams Tulum Resort & Spa - All Inclusive ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Dreams Tulum Resort & Spa - All Inclusive?
Dreams Tulum Resort & Spa - All Inclusive mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Dreams Tulum Resort & Spa - All Inclusive

7.8
Baik
Daripada 1,003 ulasan
Kebersihan

8.6

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Dreams Tulum Resort & Spa - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Becky
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that.
Read More
Lediola
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff was amazing
Lisa
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.
Patricia
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.
ginger
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
Read More
Gail
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Friendly staff.
Jenny
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff was amazing!
Carol
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We had a fabulous time celebrating my 60th with my best friend at Tulum! Erik, Danny, and all the entertainers were so much fun! The food and drinks were great and we paid extra for Hibachi which I highly recommend. Everyone was so happy and very polite. All the workers worked hard to make our experience a memoriable one. CHEERS to TULUM!
Read More
Ian
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Everything was as expected.
Alicia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This is our second time to this resort and loved it again. We did have a leak in our room but they fixed right away. I did hear that they are starting renovations in April which will be good since some of it is a little run down. Food is amazing and staff are very friendly.
Carmen
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Form the moment we arrived we were greeted with chilled Champagne at the door at that moment I knew that we were in the right place, and I wasn’t disappointed everything in this resort was by far exceeded what I expected the cleanliness the attention given to every guest, the entertainment offered at the resort till the last day it never changed. It was a beautiful experience. It was my first time visiting Tulum and I was not disappointed at the very least.
Read More
Lisa Diane
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff were amazing here and they accommodated all my requests so quickly.
Deirdre
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The room was clean and the staff was very welcoming.
Lia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Staff are lovely, nice and helpful. The grounds are immaculate and beautiful.
Raji
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

While our room got upgraded with a pool - it was much smaller than the original room we booked; with two kids we would had preferred more space over the private pool as it was so cold. Food was ok - Mexican restaurant was decent. This is an older hotel so you have to expect that the rooms and their conditions are older as well
Israel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The number one thing that stood out to my Wife and I was the customer service. The staff was actually happy to have us and you could feel it. The food and drinks were good too. The scenery/ aesthetics was absolutely beautiful which prompted us to do a great photo shoot with Enersto and was so good!! The photos turned out amazing!! Thank you to Isabella (Front desk), Juan (Bailsman), Erick (Spanish class), Benito (drink waiter on the beach). And of the housekeepers and plenty of other nice staff that we didn't quite catch your name but we felt your positive energy. The beach was beautiful and not much seaweed at all and they cleaned it daily! This was a Valentine trip for my Wife and I and you all exceeded our expectations. Gracias!!
Read More
Thomas Edward
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

We enjoyed several things with our stay - the staff was always friendly and eager to help. Our room was CLEAN and the grounds were nicely kept. We enjoyed several of the evening events. The restaurants were great and the food was delicious. Keep in mind, if you have an early excursion, before breakfast, you can order room service the night before and it will be delivered ON TIME and made to perfection!!! We did not take any children, so I dont know abt those amenities. One thing to note, during our check in, were weren't explained / advised as to what our package included. This was frustrating as we did not know we had access to other parts of the resort. Overall, a solid 4 on the rating.
Read More
Aaron Joshua
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Amazing staff everyone was so friendly I’d love to go back
Ramachandra
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Donna Phyllis
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The staff was nice. Just was a hierarchy system. That was very noticeable
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Dreams Tulum Resort & Spa - All Inclusive

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.8
Baik
Daripada 1,003 ulasan
Kebersihan

8.6

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Dreams Tulum Resort & Spa - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Becky
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that.
Read More
Lediola
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff was amazing
Lisa
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.
Patricia
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.
ginger
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
Read More
Gail
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Friendly staff.
Jenny
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff was amazing!
Carol
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We had a fabulous time celebrating my 60th with my best friend at Tulum! Erik, Danny, and all the entertainers were so much fun! The food and drinks were great and we paid extra for Hibachi which I highly recommend. Everyone was so happy and very polite. All the workers worked hard to make our experience a memoriable one. CHEERS to TULUM!
Read More
Ian
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Everything was as expected.
Alicia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This is our second time to this resort and loved it again. We did have a leak in our room but they fixed right away. I did hear that they are starting renovations in April which will be good since some of it is a little run down. Food is amazing and staff are very friendly.
Carmen
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Form the moment we arrived we were greeted with chilled Champagne at the door at that moment I knew that we were in the right place, and I wasn’t disappointed everything in this resort was by far exceeded what I expected the cleanliness the attention given to every guest, the entertainment offered at the resort till the last day it never changed. It was a beautiful experience. It was my first time visiting Tulum and I was not disappointed at the very least.
Read More
Lisa Diane
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff were amazing here and they accommodated all my requests so quickly.
Deirdre
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The room was clean and the staff was very welcoming.
Lia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Staff are lovely, nice and helpful. The grounds are immaculate and beautiful.
Raji
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

While our room got upgraded with a pool - it was much smaller than the original room we booked; with two kids we would had preferred more space over the private pool as it was so cold. Food was ok - Mexican restaurant was decent. This is an older hotel so you have to expect that the rooms and their conditions are older as well
Israel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The number one thing that stood out to my Wife and I was the customer service. The staff was actually happy to have us and you could feel it. The food and drinks were good too. The scenery/ aesthetics was absolutely beautiful which prompted us to do a great photo shoot with Enersto and was so good!! The photos turned out amazing!! Thank you to Isabella (Front desk), Juan (Bailsman), Erick (Spanish class), Benito (drink waiter on the beach). And of the housekeepers and plenty of other nice staff that we didn't quite catch your name but we felt your positive energy. The beach was beautiful and not much seaweed at all and they cleaned it daily! This was a Valentine trip for my Wife and I and you all exceeded our expectations. Gracias!!
Read More
Thomas Edward
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

We enjoyed several things with our stay - the staff was always friendly and eager to help. Our room was CLEAN and the grounds were nicely kept. We enjoyed several of the evening events. The restaurants were great and the food was delicious. Keep in mind, if you have an early excursion, before breakfast, you can order room service the night before and it will be delivered ON TIME and made to perfection!!! We did not take any children, so I dont know abt those amenities. One thing to note, during our check in, were weren't explained / advised as to what our package included. This was frustrating as we did not know we had access to other parts of the resort. Overall, a solid 4 on the rating.
Read More
Aaron Joshua
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Amazing staff everyone was so friendly I’d love to go back
Ramachandra
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Donna Phyllis
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Rekreasi Percutian Keluarga
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The staff was nice. Just was a hierarchy system. That was very noticeable
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