Does Grand Velas Riviera Maya - All Inclusive provide parking?

Yes, Grand Velas Riviera Maya - All Inclusive provides parking. Please confirm details directly with the hotel.

What do past guests say about Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Grand Velas Riviera Maya - All Inclusive

Name: Grand Velas Riviera Maya - All Inclusive
Address: Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Carretera Cancún-Tulum KM 62, Estado de Quintana Roo, 77710, Mexico
Rating: 9.6

Resorts

Finding rooms for you...

9.6

/10

Exceptional

989 reviews

What Guests Say About Their Stay

Lakisha

10.0

/ 10

The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!

Mario

10.0

/ 10

Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.

Rachel A

10.0

/ 10

This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!

In the Area

See Map

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Grand Velas Riviera Maya - All Inclusive is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Discover More Places

Lobby Grand Velas Riviera Maya - All Inclusive

Discover More About Grand Velas Riviera Maya - All Inclusive

Location
Staying at Grand Velas Riviera Maya - All Inclusive is a good choice when you are visiting Solidaridad.

About Grand Velas Riviera Maya - All Inclusive

From business event to corporate gathering, Grand Velas Riviera Maya - All Inclusive provides complete services and facilities that you and your colleagues need.

Grand Velas Riviera Maya - All Inclusive is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

This resort is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Grand Velas Riviera Maya - All Inclusive, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Velas Riviera Maya - All Inclusive will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Velas Riviera Maya - All Inclusive is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Grand Velas Riviera Maya - All Inclusive.

All facilities in Grand Velas Riviera Maya - All Inclusive

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Outdoor facilities
Karaoke
Picnic area
Garden
Beach towel
Beach umbrella
Spa
Beach cabanas
Beach sun loungers
Pool sun loungers

Hotel Services

Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge
Laundry service
Welcoming drinks

Business Facilities

Conference center
Business facilities
Business facilities
Meeting rooms
Conference rooms
Computer station

Sports and Recreations

Fitness center
Table tennis
Game room
Mini golf
Beach volleyball
Billiard

Family-friendly Facilities

Kids club
Toys
Children games
Children pool

General

Banquet
Ballroom
Terrace
Smoking area

Nearby Facilities

Hair salon
ATM/Banking
Gift shop
Shops

Food and Drinks

Poolside bar
Vegetarian meal
Snack bar

Transportation

Limo or town car service
Area shuttle with surcharge
Beach shuttle

Public Facilities

Coffee shop
Elevator
Safety deposit box

Accessibilty

Braille or raised signage
Wheelchair accessible

Kids and Pets

Babysitting with surcharge
Children facilities

Connectivity

Free WiFi
Internet point

Accommodation Policy & General Information in Grand Velas Riviera Maya - All Inclusive

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Pets

Service Animals Not Allowed

Read All

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Grand Velas Riviera Maya - All Inclusive	539
Number of floors in Grand Velas Riviera Maya - All Inclusive	4
Another facilities in Grand Velas Riviera Maya - All Inclusive	Romantic proposal packages, Outdoor pool, Outdoor facilities, Karaoke, Picnic area

Frequently asked question in Grand Velas Riviera Maya - All Inclusive

What are available facilities at Grand Velas Riviera Maya - All Inclusive?

There are top facilites at Grand Velas Riviera Maya - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grand Velas Riviera Maya - All Inclusive?

The standard check-in time at Grand Velas Riviera Maya - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive is a 5.0-star hotel.

How many floors does Grand Velas Riviera Maya - All Inclusive have?

Grand Velas Riviera Maya - All Inclusive has 4 floors.

How many rooms are available at Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive has 539 rooms in total.

See All

More Reviews from Other Guests in Grand Velas Riviera Maya - All Inclusive

Overall Ratings & Reviews Grand Velas Riviera Maya - All Inclusive

Other sources (989)

9.6

Exceptional

From 989 reviews

Cleanliness

9.8

Room Comfort

9.8

Location

9.8

Service and Facilites

9.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Grand Velas Riviera Maya - All Inclusive

Number of reviews per page

Top reviews

Lakisha

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!

Eric C

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay overall and appreciated the hospitality. However, we felt that the property could benefit from some structural maintenance and upkeep in certain areas. Additionally, while the food was satisfactory, it did not quite meet our expectations in terms of taste and quality in comparison to the Cabo location. I hope this feedback is helpful and contributes to further improvements for future guests.

Mario

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Alejandro

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

It’s a wounderful venue, but expensive.

Rachel A

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lynn

Family

10.0

/10

Reviewed 24 week(s) ago

The staff went above and beyond in every way

Mikel

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Concierge was the most disappointing - frustrating. First day we arrived - we have 2 kids. Concierge said we could get some beach toys. We went to front desk they said concierge didn’t open until 11am…. We also asked the concierge via email and in person that if we left the kids at the kids club during dinner that they would have dinner there. The answer was yes. However, no one said dinner for kids at the kids club was only at 6pm. So my kids didn’t have a full meal as we had reservations at the Michellin restaurant. Then we tried to book a catamaran. The vendor on the beach said to book via concierge. So we called the concierge. They said they would confirm and get back to me. Next morning, they had all forgotten! Then they tried to scramble to find a time that worked but it was too late. The slot we had tried for that worked best for our kids was not available. Then I asked if we could book our last night at Frida. They said they would try. We had a reservation at Lucca at 630. I said anytime at Frida between 530 and 7pm worked. Concierge said it was confirmed he managed to get a table at Frida. We show up at a Frida. They said they have no reservation and they are fully booked. We call the concierge and they say that they rescheduled us at Lucca at 530…. How does that make sense? Fortunately restaurant made it work. Our concierge was out sick so the others split the duties. Service everywhere else was great but the concierge service was so incredibly frustrating an

Sarah

Leisure with Children

10.0

/10

Reviewed 31 week(s) ago

Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.

Jose

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Cleanest, most luxurious, most respectful staff in Cancun

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Lobby 4 Grand Velas Riviera Maya - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.