Grand Velas Riviera Maya - All Inclusive

Resort
Mencari bilik untuk anda...
9.6
/10
Cemerlang
989 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lakisha

10.0
/ 10
The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!
Lihat terjemahan

Mario

10.0
/ 10
Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.
Lihat terjemahan

Blanca Deyanira Valdez

10.0
/ 10
Todo excelente, el Personal , los alimentos la limpieza la playa muy limpia
Lihat terjemahan
Di Kawasan
Lihat Peta
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Penginapan di Grand Velas Riviera Maya - All Inclusive ialah pilihan yang baik apabila anda melawat Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lobi Grand Velas Riviera Maya - All Inclusive
Lobi 2 Grand Velas Riviera Maya - All Inclusive

Ketahui Lebih Lanjut Mengenai Grand Velas Riviera Maya - All Inclusive

Lokasi
Penginapan di Grand Velas Riviera Maya - All Inclusive ialah pilihan yang baik apabila anda melawat Solidaridad.

Tentang Grand Velas Riviera Maya - All Inclusive

Dari acara perniagaan ke majlis korporat, Grand Velas Riviera Maya - All Inclusive menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Grand Velas Riviera Maya - All Inclusive ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Rawatan spa ialah salah satu ciri utama resort. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

resort ini ialah pilihan yang ideal bagi anda yang menceburi permainan golf, dari pemain baru hingga pemain profesional.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Grand Velas Riviera Maya - All Inclusive, sebuah penginapan yang menarik untuk percutian keluarga anda.

Selain terletak berdekatan dengan pelbagai tempat menarik untuk pengembaraan anda, Grand Velas Riviera Maya - All Inclusive juga akan memberikan anda penginapan yang menyenangkan.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Grand Velas Riviera Maya - All Inclusive adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Grand Velas Riviera Maya - All Inclusive.

Semua kemudahan dari Grand Velas Riviera Maya - All Inclusive

Kolam Renang Grand Velas Riviera Maya - All Inclusive
Kolam Renang
Kemudahan Hiburan Grand Velas Riviera Maya - All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Grand Velas Riviera Maya - All Inclusive
Pusat Kecergasan
Dewan Majlis Grand Velas Riviera Maya - All Inclusive
Dewan Majlis
Ruang Umum Grand Velas Riviera Maya - All Inclusive
Ruang Umum

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Kemudahan luar
  • Karaoke
  • Kawasan berkelah
  • Taman
  • Tuala pantai
  • Payung pantai
  • Spa
  • Kabana pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi
  • Minuman alu-aluan

Kemudahan Perniagaan

  • Pusat persidangan
  • Kemudahan perniagaan
  • Kemudahan perniagaan
  • Bilik mesyuarat
  • Bilik persidangan
  • Stesen komputer

Sukan & Rekreasi

  • Kecergasan
  • Ping pong
  • Bilik permainan
  • Mini golf
  • Bola tampar pantai
  • Biliard

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Umum

  • Bankuet
  • Dewan besar
  • Teres
  • Kawasan merokok

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata
  • Kedai

Makanan dan Minuman

  • Bar tepi kolam renang
  • Hidangan vegetarian
  • Bar snek

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Shuttle kawasan berhampiran dengan surcaj
  • Shuttle kawasan pantai

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Peti keselamatan

Kemudahan OKU

  • Braille atau papan tanda timbul
  • Akses kerusi roda

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj
  • Kemudahan kanak-kanak

Kemudahan Internet

  • WiFi percuma
  • Sudut internet

Polisi Penginapan & Maklumat Umum di Grand Velas Riviera Maya - All Inclusive

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Bayaran tambahan dikenakan untuk bilik bersambung/bersebelahan dan tertakluk pada ketersediaan. Bilik tamu hartanah ini dibahagikan kepada 3 bahagian. Suite Nature View terletak di bahagian Zen Grand iaitu 1,207 meter dari pantai dan berhampiran dengan pusat konvensyen, spa dan kolam renang. Akses ke pantai dan bahagian lain hartanah ini disediakan melalui bas ulang-alik 24 jam hotel. Suite Ambassador terletak sekitar kolam infiniti utama di hartanah ini. Kemudahan Grand Class Ambiance (restoran dan kolam renang) disediakan untuk orang dewasa dan kanak-kanak berumur 12 tahun dan ke atas sahaja.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Bilik tersedia di Grand Velas Riviera Maya - All Inclusive
539
Bilangan tingkat di Grand Velas Riviera Maya - All Inclusive
4
Fasilitas lain di Grand Velas Riviera Maya - All Inclusive
Pakej lamaran romantik, Kolam renang terbuka, Kemudahan luar, Karaoke, Kawasan berkelah

Soalan lazim tentang Grand Velas Riviera Maya - All Inclusive

Apa facilities yang tersedia di Grand Velas Riviera Maya - All Inclusive?
Berikut facilities yang ada di Grand Velas Riviera Maya - All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Grand Velas Riviera Maya - All Inclusive?
Masa check-in di Grand Velas Riviera Maya - All Inclusive bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive mempunyai 4 tingkat.
Berapakah jumlah bilik yang terdapat di Grand Velas Riviera Maya - All Inclusive?
Jumlah keseluruhan bilik di Grand Velas Riviera Maya - All Inclusive ialah 539.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Grand Velas Riviera Maya - All Inclusive

9.6
Cemerlang
Daripada 989 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.8

Lokasi

9.8

Perkhidmatan dan Kemudahan

9.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Grand Velas Riviera Maya - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Lakisha
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!
Eric C
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We enjoyed our stay overall and appreciated the hospitality. However, we felt that the property could benefit from some structural maintenance and upkeep in certain areas. Additionally, while the food was satisfactory, it did not quite meet our expectations in terms of taste and quality in comparison to the Cabo location. I hope this feedback is helpful and contributes to further improvements for future guests.
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Shadai
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

La habitación limpia y muy amplia, el spa para niños con una atención de lujo muchos detalles para lo pequeñitos y un ambiente súper familiar, la experiencia culinaria de los restaurantes es de otro nivel TOP TOP. Mi única sugerencia sería una mejor comunicación por parte de la concierges, sobre todo la del turno AM, ya que tuvimos temas con las reservas y actividades. También podrían mejorar los tiempos de atención el servicio de bebidas.
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Mario
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.
Read More
Blanca Deyanira Valdez
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Todo excelente, el Personal , los alimentos la limpieza la playa muy limpia
Alejandro
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

It’s a wounderful venue, but expensive.
Rachel A
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
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Lynn
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
William
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Very friendly staff and food is pretty good. The pools are a bit chilly.
Egidius
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless.
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charles stephen
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Everything was great. Food/service/beds...highly recommend
Yolanda
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Todo muy bien
david
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day
Brendan
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Lovely vacation. Food and entertainment were top notch
Beth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!
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Nicole
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable.
Kyle K
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

The staff went above and beyond in every way
Mikel
6.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Concierge was the most disappointing - frustrating. First day we arrived - we have 2 kids. Concierge said we could get some beach toys. We went to front desk they said concierge didn’t open until 11am…. We also asked the concierge via email and in person that if we left the kids at the kids club during dinner that they would have dinner there. The answer was yes. However, no one said dinner for kids at the kids club was only at 6pm. So my kids didn’t have a full meal as we had reservations at the Michellin restaurant. Then we tried to book a catamaran. The vendor on the beach said to book via concierge. So we called the concierge. They said they would confirm and get back to me. Next morning, they had all forgotten! Then they tried to scramble to find a time that worked but it was too late. The slot we had tried for that worked best for our kids was not available. Then I asked if we could book our last night at Frida. They said they would try. We had a reservation at Lucca at 630. I said anytime at Frida between 530 and 7pm worked. Concierge said it was confirmed he managed to get a table at Frida. We show up at a Frida. They said they have no reservation and they are fully booked. We call the concierge and they say that they rescheduled us at Lucca at 530…. How does that make sense? Fortunately restaurant made it work. Our concierge was out sick so the others split the duties. Service everywhere else was great but the concierge service was so incredibly frustrating an
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Sarah
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

This was hands down the best resort I’ve ever been to! From the moment we arrived, everything exceeded our expectations. Traveling with a 2-year-old and a baby can be challenging, but this resort made it feel effortless. It is truly one of the most family-friendly places we’ve ever experienced. They had so many thoughtful amenities specifically for little ones, which made our stay comfortable, easy, and so enjoyable. The service was outstanding from start to finish. Every staff member was warm, attentive, and genuinely caring. A special shout out to concierge Alfonso, who went above and beyond to make sure everything was perfectly arranged for our family, and to our amazing babysitter Daniela, who was so gentle, patient, and wonderful with both our toddler and our baby. Having someone we trusted made such a difference. The food was absolutely delicious with great variety, and we appreciated how accommodating they were with young children. The pool was huge and beautiful, with plenty of space for everyone to relax while still feeling very family-friendly. The kids club was fantastic as well, with engaging activities and a welcoming atmosphere that worked great for our 2-year-old. We made such special memories here and will definitely be back. I highly recommend this resort to any family traveling with young children — it truly exceeded every expectation.
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Ziad
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Es un lugar muy hermoso . El único que no me gustó fue la comida en todo el resort !! Si lo comparamos con grand velas los cabos o Riviera Nayarit en estos dos la comida mucho más rica
Bilangan ulasan setiap halaman
20
40

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Lobi 4 Grand Velas Riviera Maya - All Inclusive

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