Grand Velas Riviera Maya - All Inclusive

Resor
Lagi cari kamar buat kamu...
9,6
/10
Istimewa
986 ulasan

Kesan Menginap Tamu Lain

Rachel A

10,0
/ 10
This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
Lihat terjemahan

Lynn

10,0
/ 10
Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
Lihat terjemahan

Egidius

10,0
/ 10
A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
WiFi
Lift
Menginap di Grand Velas Riviera Maya - All Inclusive saat anda sedang berada di Solidaridad adalah sebuah pilihan cerdas. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temukan Tempat Lainnya
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Lebih Lanjut tentang Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya: Surga All-Inclusive di Jantung Riviera Maya, Meksiko

Selamat datang di Grand Velas Riviera Maya, sebuah resor mewah all-inclusive yang terletak di pantai indah Riviera Maya, Meksiko. Bagi Anda yang mencari pengalaman liburan tak terlupakan, resor ini menawarkan kombinasi sempurna antara kemewahan, kenyamanan, dan keindahan alam. Artikel ini akan memandu Anda menjelajahi segala hal yang ditawarkan Grand Velas Riviera Maya, mulai dari akomodasi mewah, fasilitas kelas dunia, hingga atraksi menarik di sekitarnya. Mari kita mulai petualangan virtual ini!

Mengapa Memilih Grand Velas Riviera Maya?

Grand Velas Riviera Maya bukan sekadar tempat menginap, melainkan sebuah pengalaman. Resor ini dirancang untuk memanjakan setiap tamu dengan layanan personal, fasilitas mewah, dan suasana yang tenang. Berikut beberapa alasan mengapa Grand Velas Riviera Maya menjadi pilihan utama bagi wisatawan:

  • All-Inclusive yang Sesungguhnya:

    Nikmati makanan gourmet, minuman premium, dan aktivitas tanpa batas, semuanya sudah termasuk dalam harga.
  • Akomodasi Mewah:

    Pilih dari berbagai suite mewah dengan pemandangan laut yang menakjubkan, kolam renang pribadi, dan fasilitas modern.
  • Fasilitas Kelas Dunia:

    Manjakan diri di spa kelas dunia, berenang di kolam renang tanpa batas, atau berolahraga di pusat kebugaran modern.
  • Lokasi Strategis:

    Terletak di jantung Riviera Maya, dekat dengan berbagai atraksi wisata, seperti situs arkeologi, taman alam, dan kota-kota yang ramai.
  • Layanan Personal:

    Staf yang ramah dan profesional siap melayani Anda dengan sepenuh hati, memastikan setiap kebutuhan Anda terpenuhi.

Akomodasi: Suite Mewah untuk Setiap Kebutuhan

Grand Velas Riviera Maya menawarkan berbagai jenis suite yang dirancang untuk memenuhi kebutuhan dan preferensi setiap tamu. Setiap suite dilengkapi dengan fasilitas modern, dekorasi elegan, dan pemandangan yang menakjubkan. Berikut beberapa pilihan akomodasi yang bisa Anda pilih:

  • Suite Ambassador:

    Suite yang luas dengan pemandangan laut yang indah, balkon pribadi, dan fasilitas mewah.
  • Suite Grand Class:

    Suite eksklusif dengan kolam renang pribadi, layanan butler pribadi, dan akses ke fasilitas khusus.
  • Suite Zen Grand:

    Suite yang terletak di area Zen, menawarkan suasana yang tenang dan damai, dikelilingi oleh keindahan alam.
  • Suite Wellness:

    Suite yang dirancang khusus untuk kesehatan dan kesejahteraan, dilengkapi dengan fasilitas spa pribadi dan program kesehatan.

Setiap suite dilengkapi dengan fasilitas modern, termasuk:

  • Tempat tidur king-size yang nyaman
  • Kamar mandi mewah dengan bathtub dan shower terpisah
  • Area tempat duduk yang luas
  • Balkon atau teras pribadi
  • Minibar yang diisi ulang setiap hari
  • Layanan kamar 24 jam
  • Akses Wi-Fi gratis

Fasilitas dan Layanan: Pengalaman Tak Tertandingi

Grand Velas Riviera Maya menawarkan berbagai fasilitas dan layanan yang dirancang untuk memanjakan setiap tamu. Dari spa kelas dunia hingga restoran gourmet, resor ini memastikan pengalaman liburan yang tak terlupakan. Berikut beberapa fasilitas dan layanan unggulan yang bisa Anda nikmati:

  • Spa Se:

    Manjakan diri dengan perawatan spa kelas dunia di Spa Se, yang menawarkan berbagai perawatan tubuh, wajah, dan pijat.
  • Kolam Renang:

    Nikmati kesegaran di kolam renang tanpa batas yang menghadap ke laut, atau bersantai di kolam renang pribadi di suite Anda.
  • Restoran Gourmet:

    Rasakan pengalaman kuliner yang luar biasa di berbagai restoran gourmet yang menyajikan masakan internasional dan lokal.
  • Pusat Kebugaran:

    Tetap bugar selama liburan Anda dengan mengunjungi pusat kebugaran modern yang dilengkapi dengan peralatan olahraga terbaru.
  • Aktivitas:

    Ikuti berbagai aktivitas, seperti olahraga air, kelas memasak, dan tur ke atraksi wisata di sekitar.
  • Layanan Concierge:

    Dapatkan bantuan dari layanan concierge yang siap membantu Anda merencanakan kegiatan, membuat reservasi, dan memenuhi kebutuhan lainnya.
  • Kids' Club dan Teens' Club:

    Anak-anak dan remaja dapat menikmati berbagai kegiatan yang menyenangkan dan edukatif di Kids' Club dan Teens' Club.

Pilihan Kuliner: Petualangan Rasa yang Menggoda

Grand Velas Riviera Maya menawarkan berbagai pilihan kuliner yang akan memanjakan lidah Anda. Dari restoran mewah hingga bar santai, Anda akan menemukan sesuatu yang sesuai dengan selera Anda. Berikut beberapa pilihan restoran dan bar yang bisa Anda coba:

  • Frida:

    Nikmati masakan Meksiko otentik dengan sentuhan modern di restoran ini.
  • Lucca:

    Rasakan cita rasa Italia yang lezat di restoran yang elegan ini.
  • Piaf:

    Nikmati hidangan Prancis klasik di restoran yang mewah ini.
  • Cocina de Autor:

    Rasakan pengalaman bersantap yang unik dengan menu degustasi yang kreatif.
  • Chaka:

    Nikmati sarapan dan makan siang yang lezat di restoran yang terletak di area Zen.
  • Sky Bar:

    Nikmati koktail dan minuman lainnya sambil menikmati pemandangan laut yang indah.
  • Koi Bar:

    Bar yang menawarkan berbagai minuman dan makanan ringan dengan suasana yang santai.

Atraksi dan Tempat Menarik di Sekitar Grand Velas Riviera Maya

Selain fasilitas mewah di dalam resor, Grand Velas Riviera Maya juga menawarkan akses mudah ke berbagai atraksi wisata di sekitarnya. Berikut beberapa tempat menarik yang bisa Anda kunjungi:

  • Playa del Carmen:

    Kota yang ramai dengan pantai yang indah, toko-toko, restoran, dan kehidupan malam yang semarak.
  • Tulum:

    Situs arkeologi kuno yang terletak di tebing menghadap ke laut Karibia, menawarkan pemandangan yang menakjubkan.
  • Chichen Itza:

    Salah satu dari Tujuh Keajaiban Dunia, situs arkeologi Maya yang terkenal dengan piramida El Castillo.
  • Cenote:

    Jelajahi cenote, lubang alami yang terbentuk akibat runtuhnya batuan kapur, yang menawarkan pengalaman berenang yang unik.
  • Xcaret:

    Taman ekologi yang menawarkan berbagai aktivitas, seperti berenang di sungai bawah tanah, melihat pertunjukan budaya, dan menjelajahi keindahan alam.
  • Xel-Ha:

    Taman ekologi lainnya yang menawarkan kesempatan untuk snorkeling, berenang, dan menikmati keindahan alam.
  • Isla Mujeres:

    Pulau yang indah dengan pantai berpasir putih, air jernih, dan kehidupan laut yang kaya.

Panduan Perjalanan untuk Wisatawan Indonesia

Bagi Anda yang berencana mengunjungi Grand Velas Riviera Maya dari Indonesia, berikut adalah beberapa informasi penting yang perlu Anda ketahui:

Persyaratan Dokumen dan Visa

Warga Negara Indonesia (WNI) yang ingin mengunjungi Meksiko untuk tujuan wisata tidak memerlukan visa untuk kunjungan hingga 180 hari. Namun, Anda harus memiliki paspor yang masih berlaku minimal enam bulan sejak tanggal kedatangan. Selain itu, Anda mungkin diminta untuk menunjukkan bukti tiket pulang pergi dan bukti akomodasi.

Tips Kuliner di Sekitar Lokasi

Selain menikmati hidangan lezat di Grand Velas Riviera Maya, Anda juga bisa menjelajahi kuliner lokal di sekitar resor. Berikut beberapa tips kuliner yang bisa Anda coba:

  • Makanan Jalanan:

    Cicipi taco, quesadilla, dan makanan jalanan lainnya yang lezat dan terjangkau di Playa del Carmen.
  • Restoran Lokal:

    Kunjungi restoran lokal untuk merasakan masakan Meksiko otentik dengan harga yang lebih terjangkau.
  • Seafood:

    Nikmati hidangan seafood segar di restoran yang terletak di tepi pantai.
  • Minuman:

    Coba minuman khas Meksiko, seperti margarita, tequila, dan agua fresca.

Etika dan Keamanan

Untuk memastikan pengalaman liburan yang menyenangkan dan aman, berikut adalah beberapa tips etika dan keamanan yang perlu Anda perhatikan:

  • Hormati Budaya Lokal:

    Hormati adat istiadat dan budaya setempat.
  • Jaga Barang Berharga:

    Simpan barang berharga Anda di tempat yang aman, seperti brankas di kamar hotel.
  • Waspada Terhadap Penipuan:

    Waspada terhadap penipuan dan jangan mudah percaya pada orang asing yang menawarkan layanan atau produk.
  • Gunakan Transportasi Resmi:

    Gunakan taksi resmi atau layanan transportasi yang terpercaya.
  • Jaga Kebersihan:

    Jaga kebersihan lingkungan dan buang sampah pada tempatnya.
  • Perhatikan Cuaca:

    Perhatikan kondisi cuaca dan lindungi diri dari sengatan matahari.

Mengapa Memesan Melalui Traveloka?

Ingin merasakan kemewahan Grand Velas Riviera Maya? Pesan sekarang melalui booking hotel dan nikmati berbagai keuntungan yang ditawarkan.

Berikut adalah beberapa alasan mengapa Anda harus memesan akomodasi Anda melalui Traveloka:

  • Beragam Pilihan Akomodasi:

    Traveloka menawarkan berbagai pilihan akomodasi, mulai dari hotel mewah hingga penginapan yang lebih terjangkau, termasuk Grand Velas Riviera Maya. Anda dapat dengan mudah menemukan akomodasi yang sesuai dengan kebutuhan dan anggaran Anda.
  • Berbagai Cara Bayar Fleksibel dan Mudah:

    Traveloka menyediakan berbagai cara pembayaran yang fleksibel dan mudah, termasuk transfer bank, kartu kredit, dan metode pembayaran lainnya. Anda dapat memilih metode pembayaran yang paling nyaman bagi Anda.
  • Customer Loyalty Program:

    Dapatkan keuntungan tambahan dengan mengikuti program loyalitas Traveloka. Kumpulkan poin setiap kali Anda memesan akomodasi atau layanan lainnya, dan tukarkan poin tersebut untuk mendapatkan diskon, hadiah, atau keuntungan lainnya.

Jangan tunda lagi! Rencanakan liburan impian Anda ke Grand Velas Riviera Maya sekarang juga. Kunjungi booking hotel untuk menemukan penawaran terbaik dan hotel murah. Dapatkan pengalaman liburan tak terlupakan di surga all-inclusive ini!

Semua Fasilitas di Grand Velas Riviera Maya - All Inclusive

Kolam Renang Grand Velas Riviera Maya - All Inclusive
Kolam Renang
Fasilitas Hiburan Grand Velas Riviera Maya - All Inclusive
Fasilitas Hiburan
Pusat Kebugaran Grand Velas Riviera Maya - All Inclusive
Pusat Kebugaran
Ruangan Fungsional Grand Velas Riviera Maya - All Inclusive
Ruangan Fungsional
Ruang untuk Umum Grand Velas Riviera Maya - All Inclusive
Ruang untuk Umum

Kegiatan Lainnya

  • Paket proposal romantis
  • Kolam renang outdoor
  • Aktivitas outdoor
  • Karaoke
  • Area piknik
  • Taman
  • Handuk pantai
  • Payung pantai
  • Spa
  • Tenda pantai
  • Kursi berjemur pantai
  • Kursi berjemur tepi kolam

Servis Hotel

  • Staff multibahasa
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu
  • Laundry
  • Minuman sambutan

Fasilitas Bisnis

  • Gedung konferensi
  • Fasilitas bisnis
  • Fasilitas bisnis
  • Ruang rapat
  • Ruang sidang
  • Fasilitas komputer

Olahraga & Rekreasi

  • Pusat kebugaran
  • Tennis meja
  • Ruangan game
  • Golf mini
  • Volley pantai
  • Bilyar

Fasilitas Ramah Keluarga

  • Klub anak
  • Mainan anak
  • Kolam renang anak
  • Kolam renang anak

Umum

  • Banquet
  • Aula
  • Teras
  • Area merokok

Fasilitas Terdekat

  • Salon rambut
  • ATM/Bank
  • Toko oleh-oleh
  • Toko

Makanan dan Minuman

  • Bar di kolam renang
  • Makanan vegetarian
  • Makanan ringan

Transportasi

  • Limosin/mobil
  • Transportasi di area hotel berbiaya
  • Transportasi ke pantai

Fasilitas Publik

  • Kafe
  • Lift
  • Brankas

Aksesibilitas

  • Tanda khusus bagi tuna netra
  • Aksesibel bagi penyandang disabilitas

Anak-anak dan Hewan Peliharaan

  • Penitipan anak berbiaya
  • Fasilitas anak

Konektivitas

  • WiFi gratis
  • Fasilitas komputer/internet

Kebijakan Akomodasi & Informasi Umum di Grand Velas Riviera Maya - All Inclusive

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00

Petunjuk Umum Check-in

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Tersedia transaksi non-tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan sistem keamanan
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
, Resepsionis akan menyambut tamu saat kedatangan di properti. Jika ada pertanyaan, silakan hubungi pihak properti melalui informasi yang tertera dalam konfirmasi pemesanan.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis. Biaya tambahan dikenakan untuk kamar yang berdampingan dan tergantung ketersediaan. Kamar tamu di properti ini dibagi menjadi 3 bagian. Suite Nature View terletak di bagian Zen Grand, 0,75 mil (1.207 meter) dari pantai dan dekat dengan pusat konvensi, spa, dan kolam renang. Akses ke pantai dan bagian lainnya di properti ini tersedia melalui antar jemput hotel 24 jam. Suite Ambassador terletak di sekitar kolam renang infinity utama resor. Fasilitas Grand Class Ambiance (restoran dan kolam renang) hanya untuk orang dewasa dan anak-anak berusia 12 tahun ke atas.

Hewan Peliharaan

Service Animals Not Allowed
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Kamar yang tersedia di Grand Velas Riviera Maya - All Inclusive
539
Lantai yang tersedia di Grand Velas Riviera Maya - All Inclusive
4
Fasilitas lainnya di Grand Velas Riviera Maya - All Inclusive
Paket proposal romantis, Kolam renang outdoor, Aktivitas outdoor, Karaoke, Area piknik

Pertanyaan yang sering ditanyakan di Grand Velas Riviera Maya - All Inclusive

Fasilitas apa saja yang tersedia di Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Grand Velas Riviera Maya - All Inclusive?
Waktu untuk check-in di Grand Velas Riviera Maya - All Inclusive adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive memiliki 4 kamar
Ada berapa kamar yang tersedia di Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive memiliki 539 kamar
Lihat Semua

Review dari Tamu Lainnya di Grand Velas Riviera Maya - All Inclusive

9,6
Istimewa
Dari 986 review
Kebersihan

9,8

Kenyamanan Kamar

9,8

Lokasi

9,8

Pelayanan dan Fasilitas

9,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Grand Velas Riviera Maya - All Inclusive

Jumlah review per halaman
20
40
Review teratas
Alejandro
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

It’s a wounderful venue, but expensive.
Rachel A
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
Read More
Lynn
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
William
8,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Very friendly staff and food is pretty good. The pools are a bit chilly.
Egidius
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless.
Read More
charles stephen
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Everything was great. Food/service/beds...highly recommend
Yolanda
10,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Todo muy bien
david
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day
Brendan
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Lovely vacation. Food and entertainment were top notch
Beth
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!
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Nicole
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable.
Kyle K
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

The staff went above and beyond in every way
Mikel
6,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Concierge was the most disappointing - frustrating. First day we arrived - we have 2 kids. Concierge said we could get some beach toys. We went to front desk they said concierge didn’t open until 11am…. We also asked the concierge via email and in person that if we left the kids at the kids club during dinner that they would have dinner there. The answer was yes. However, no one said dinner for kids at the kids club was only at 6pm. So my kids didn’t have a full meal as we had reservations at the Michellin restaurant. Then we tried to book a catamaran. The vendor on the beach said to book via concierge. So we called the concierge. They said they would confirm and get back to me. Next morning, they had all forgotten! Then they tried to scramble to find a time that worked but it was too late. The slot we had tried for that worked best for our kids was not available. Then I asked if we could book our last night at Frida. They said they would try. We had a reservation at Lucca at 630. I said anytime at Frida between 530 and 7pm worked. Concierge said it was confirmed he managed to get a table at Frida. We show up at a Frida. They said they have no reservation and they are fully booked. We call the concierge and they say that they rescheduled us at Lucca at 530…. How does that make sense? Fortunately restaurant made it work. Our concierge was out sick so the others split the duties. Service everywhere else was great but the concierge service was so incredibly frustrating an
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Sarah
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

This was hands down the best resort I’ve ever been to! From the moment we arrived, everything exceeded our expectations. Traveling with a 2-year-old and a baby can be challenging, but this resort made it feel effortless. It is truly one of the most family-friendly places we’ve ever experienced. They had so many thoughtful amenities specifically for little ones, which made our stay comfortable, easy, and so enjoyable. The service was outstanding from start to finish. Every staff member was warm, attentive, and genuinely caring. A special shout out to concierge Alfonso, who went above and beyond to make sure everything was perfectly arranged for our family, and to our amazing babysitter Daniela, who was so gentle, patient, and wonderful with both our toddler and our baby. Having someone we trusted made such a difference. The food was absolutely delicious with great variety, and we appreciated how accommodating they were with young children. The pool was huge and beautiful, with plenty of space for everyone to relax while still feeling very family-friendly. The kids club was fantastic as well, with engaging activities and a welcoming atmosphere that worked great for our 2-year-old. We made such special memories here and will definitely be back. I highly recommend this resort to any family traveling with young children — it truly exceeded every expectation.
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Ziad
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Es un lugar muy hermoso . El único que no me gustó fue la comida en todo el resort !! Si lo comparamos con grand velas los cabos o Riviera Nayarit en estos dos la comida mucho más rica
Bruce
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Very beautiful beach. All the restaurants are clean and foods are delicious. The room is very clean and service is excellent.
Victoria s
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 30 minggu lalu

Hotels.com verified review

Impecable
Scott
icon-Bisnis dan Wisata
Bisnis dan Wisata
10,0
/10
Diulas 32 minggu lalu

Expedia Group verified review

Great location, amazing staff and food is fantastic.
Conor
icon-dengan Pasangan
dengan Pasangan
8,0
/10
Diulas 33 minggu lalu

Hotels.com verified review

Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.
Jose
10,0
/10
Diulas 36 minggu lalu

Expedia Group verified review

Cleanest, most luxurious, most respectful staff in Cancun
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Lobi 4 Grand Velas Riviera Maya - All Inclusive

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
9,6
Istimewa
Dari 986 review
Kebersihan

9,8

Kenyamanan Kamar

9,8

Lokasi

9,8

Pelayanan dan Fasilitas

9,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Grand Velas Riviera Maya - All Inclusive

Jumlah review per halaman
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40
Review teratas
Alejandro
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

It’s a wounderful venue, but expensive.
Rachel A
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
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Lynn
icon-Liburan Keluarga
Liburan Keluarga
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
William
8,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Very friendly staff and food is pretty good. The pools are a bit chilly.
Egidius
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless.
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charles stephen
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Everything was great. Food/service/beds...highly recommend
Yolanda
10,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Todo muy bien
david
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day
Brendan
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Lovely vacation. Food and entertainment were top notch
Beth
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!
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Nicole
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable.
Kyle K
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

The staff went above and beyond in every way
Mikel
6,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Concierge was the most disappointing - frustrating. First day we arrived - we have 2 kids. Concierge said we could get some beach toys. We went to front desk they said concierge didn’t open until 11am…. We also asked the concierge via email and in person that if we left the kids at the kids club during dinner that they would have dinner there. The answer was yes. However, no one said dinner for kids at the kids club was only at 6pm. So my kids didn’t have a full meal as we had reservations at the Michellin restaurant. Then we tried to book a catamaran. The vendor on the beach said to book via concierge. So we called the concierge. They said they would confirm and get back to me. Next morning, they had all forgotten! Then they tried to scramble to find a time that worked but it was too late. The slot we had tried for that worked best for our kids was not available. Then I asked if we could book our last night at Frida. They said they would try. We had a reservation at Lucca at 630. I said anytime at Frida between 530 and 7pm worked. Concierge said it was confirmed he managed to get a table at Frida. We show up at a Frida. They said they have no reservation and they are fully booked. We call the concierge and they say that they rescheduled us at Lucca at 530…. How does that make sense? Fortunately restaurant made it work. Our concierge was out sick so the others split the duties. Service everywhere else was great but the concierge service was so incredibly frustrating an
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Sarah
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

This was hands down the best resort I’ve ever been to! From the moment we arrived, everything exceeded our expectations. Traveling with a 2-year-old and a baby can be challenging, but this resort made it feel effortless. It is truly one of the most family-friendly places we’ve ever experienced. They had so many thoughtful amenities specifically for little ones, which made our stay comfortable, easy, and so enjoyable. The service was outstanding from start to finish. Every staff member was warm, attentive, and genuinely caring. A special shout out to concierge Alfonso, who went above and beyond to make sure everything was perfectly arranged for our family, and to our amazing babysitter Daniela, who was so gentle, patient, and wonderful with both our toddler and our baby. Having someone we trusted made such a difference. The food was absolutely delicious with great variety, and we appreciated how accommodating they were with young children. The pool was huge and beautiful, with plenty of space for everyone to relax while still feeling very family-friendly. The kids club was fantastic as well, with engaging activities and a welcoming atmosphere that worked great for our 2-year-old. We made such special memories here and will definitely be back. I highly recommend this resort to any family traveling with young children — it truly exceeded every expectation.
Read More
Ziad
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Es un lugar muy hermoso . El único que no me gustó fue la comida en todo el resort !! Si lo comparamos con grand velas los cabos o Riviera Nayarit en estos dos la comida mucho más rica
Bruce
10,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Very beautiful beach. All the restaurants are clean and foods are delicious. The room is very clean and service is excellent.
Victoria s
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 30 minggu lalu

Hotels.com verified review

Impecable
Scott
icon-Bisnis dan Wisata
Bisnis dan Wisata
10,0
/10
Diulas 32 minggu lalu

Expedia Group verified review

Great location, amazing staff and food is fantastic.
Conor
icon-dengan Pasangan
dengan Pasangan
8,0
/10
Diulas 33 minggu lalu

Hotels.com verified review

Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.
Jose
10,0
/10
Diulas 36 minggu lalu

Expedia Group verified review

Cleanest, most luxurious, most respectful staff in Cancun
Jumlah review per halaman
20
40