How many rooms are available at Hotel Chichen Itza?

Hotel Chichen Itza has 40 rooms in total.

Does Hotel Chichen Itza provide parking?

Yes, Hotel Chichen Itza provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Chichen Itza?

Hotel Chichen Itza is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hotel Chichen Itza

Name: Hotel Chichen Itza
Address: Av. Principal Piste Num. 45, Piste, Tinum, Estado de Yucatán, Mexico, 97751, Av. Principal Piste Num. 45, Piste, Estado de Yucatán, 97751, Mexico
Rating: 8.6

Hotels

8.6

/10

Very Good

749 reviews

What Guests Say About Their Stay

Suzanne

10.0

/ 10

When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!

Raul

10.0

/ 10

Actually the property was in renovation and they took us to their parent company, hotel Mayaland; which was a huge upgrade as Mayaland is one of the oldest 1st class hotels on the area. It was great and the property and service was amazing. I would recommen Mayaland instead and we were lucky to be there paying a considerable lower rate 😁

Luis

10.0

/ 10

We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent.

In the Area

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Av. Principal Piste Num. 45, Piste, Tinum, Estado de Yucatán, Mexico, 97751

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Chichen Itza is a good choice when you are visiting Tinum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Chichen Itza

Av. Principal Piste Num. 45, Piste, Tinum, Estado de Yucatán, Mexico, 97751

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Discover More About Hotel Chichen Itza

Location

Staying at Hotel Chichen Itza is a good choice when you are visiting Tinum.

About Hotel Chichen Itza

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Chichen Itza exclusively for you.

Hotel Chichen Itza is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Chichen Itza is the right place to stay.

All facilities in Hotel Chichen Itza

Others

Hotel Services

Tours
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Laundry service
Concierge

Things to Do

Beach umbrella
Outdoor pool
Picnic area
Garden
Pool sun loungers

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Poolside bar
Breakfast

General

Parking
Banquet
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Chichen Itza

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Chichen Itza	40
Number of floors in Hotel Chichen Itza	2
Another facilities in Hotel Chichen Itza	Tours, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Chichen Itza

What are available facilities at Hotel Chichen Itza?

There are top facilites at Hotel Chichen Itza such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Chichen Itza?

The standard check-in time at Hotel Chichen Itza is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hotel Chichen Itza provide breakfast?

Yes, Hotel Chichen Itza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Chichen Itza?

Hotel Chichen Itza is a 3.5-star hotel.

How many floors does Hotel Chichen Itza have?

Hotel Chichen Itza has 2 floors.

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More Reviews from Other Guests in Hotel Chichen Itza

Overall Ratings & Reviews Hotel Chichen Itza

Other sources (749)

8.6

Very Good

From 749 reviews

Cleanliness

8.6

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Hotel Chichen Itza

Number of reviews per page

Top reviews

Suzanne

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

hamideh

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was closed so they take us to Mayaland resort. The room was very clean. There was a fridge in the room but no water. The resort was very nice. The pool was very clean.

Raul

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Shahid

Leisure with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

It's very close to chichen itza

Luis

Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

rakesh

Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

We got to the hotel and they had no electricity. It was no problem they have a sister property the Mayaland and had a room ready for us there at no additional cost. I have to say it was extraordinary and if we ever go back i would consider staying there again.

Alexis

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Gran opción para visitar Chichén

Scott

Friends and Family

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Gorgeous hotel with friendly employees, adorable stray dogs fed by guests, authentic and delicious food, and a fantastic courtyard and outside pool area (with swing!)

VERONICA

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Great! Thanks!

Murtuza Badshah

Leisure Family

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

It was a nice place to stay

Ben

Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Wonderful hotel with friendly staff.

Jason

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here.

Jonathan

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine.

Andrew

Leisure

6.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated.

William R

Friends and Family

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)

Catherine

Leisure Family

6.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Was ok.

Joanna

6.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Perfect adequate for what we needed

Mark

Leisure with Partner

8.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

This hotelgets a mixed review. The place has helpful friendly front desk staff, a great outdoor breakfast service, and a nice view of a central pool and garden (accompanied by chorus of forest birds each evening). We were able to get easy taxi transport to the ruins site. The rooms are generally nice but a bit dark and damp, so check options once your arrive. There is an onsite restaurant (apart from the breakfast service) that serves bland tasteless food, but you can explore other restaurants along the stretch of road that it is on.

Rosa

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up.

Kendell

Leisure with Partner

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Hotel was nice and close to chichen itza. Staff were very helpful with questions we had. Room was a good for the one night we needed. We stayed here for our stop to chichen itza and it was comfortable for that. Furniture is outdated and the chairs by the pool could use being changed. Beds a bit hard but not terrible. The rooms could use some maintence just from being old but nothing major. It worked for our one night.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.