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Los Arcos Suites

Hotels
Finding rooms for you...
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Timothy

10.0
/ 10
The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.

Nadia

10.0
/ 10
The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.

Chris

10.0
/ 10
We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
In the Area
See Map
Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Los Arcos Suites is located in area / city Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Los Arcos Suites

Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380
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Lobby Los Arcos Suites
Lobby 2 Los Arcos Suites

Discover More About Los Arcos Suites

General


Near Playa de los Muertos

Location


With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Farmers Market - 0.2 km / 0.1 mi
Olas Altas Beach - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Bay of Banderas - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Galeria Olinala - 0.4 km / 0.3 mi
Cuale Island - 0.7 km / 0.4 mi
Manuel Lepe House Museum - 0.9 km / 0.6 mi
Naval Historic Museum - 0.9 km / 0.6 mi
Los Arcos Amphitheater - 0.9 km / 0.6 mi
Church of Our Lady of Guadalupe - 1 km / 0.6 mi
Plaza de las Armas - 1 km / 0.6 mi

The preferred airport for Los Arcos Suites is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13.7 km / 8.5 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours).

Rooms


Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.

All facilities in Los Arcos Suites

Swimming Pool Los Arcos Suites
Swimming Pool
Entertainment Facility Los Arcos Suites
Entertainment Facility
Lobby Los Arcos Suites
Lobby
Accommodation Services Los Arcos Suites
Accommodation Services
Exterior Los Arcos Suites
Exterior

Hotel Services

  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Wedding service
  • Concierge

Transportation

  • Airport transfer
  • Limited parking

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Elevator

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Terrace

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Los Arcos Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Los Arcos Suites
44
Number of floors in Los Arcos Suites
4
Another facilities in Los Arcos Suites
Porter, Multilingual staff, 24-hour Receptionist, Wedding service, Concierge

Frequently asked question in Los Arcos Suites

What are available facilities at Los Arcos Suites?
There are top facilites at Los Arcos Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Los Arcos Suites?
The standard check-in time at Los Arcos Suites is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Los Arcos Suites?
Los Arcos Suites is a 3.5-star hotel.
How many floors does Los Arcos Suites have?
Los Arcos Suites has 4 floors.
How many rooms are available at Los Arcos Suites?
Los Arcos Suites has 44 rooms in total.
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More Reviews from Other Guests in Los Arcos Suites

Overall Ratings & Reviews Los Arcos Suites

Other sources (1,001)
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
kamil
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All inclusive not that great poor. Service
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Jukka
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location close to restaurants and drink places. Nice outdoor pool. Great staff.
FRANCISCO JAVIER
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The restrooms need to be remodeled. They may be clean but looked dirty. It took us four hours to check in. They couldn’t find our reservation. We had to cancel and rebook with Expedia. The food was so so and I simply did not enjoy it here. I’ve been to valllarta for years and this is the second time I am disappointed. It’s not necessary. If the room is a 100.00 room, why do you charge 200.00? It’s not nice.
Read More
Meagan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved everything!
Serapio
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Best place to stay in the romantic zone.
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Read More
Jasmine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Micheal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Los Arcos Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Los Arcos Suites

Other sources (1,001)
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
kamil
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All inclusive not that great poor. Service
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Jukka
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location close to restaurants and drink places. Nice outdoor pool. Great staff.
FRANCISCO JAVIER
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The restrooms need to be remodeled. They may be clean but looked dirty. It took us four hours to check in. They couldn’t find our reservation. We had to cancel and rebook with Expedia. The food was so so and I simply did not enjoy it here. I’ve been to valllarta for years and this is the second time I am disappointed. It’s not necessary. If the room is a 100.00 room, why do you charge 200.00? It’s not nice.
Read More
Meagan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved everything!
Serapio
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Best place to stay in the romantic zone.
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Read More
Jasmine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Micheal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Read More
Number of reviews per page
20
40