Los Arcos Suites

Hotel
Mencari bilik untuk anda...
8.4
/10
Sangat Baik
1,001 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Timothy

10.0
/ 10
The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Lihat terjemahan

Nadia

10.0
/ 10
The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Lihat terjemahan

Chris

10.0
/ 10
We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Lihat terjemahan
Di Kawasan
Lihat Peta
Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Los Arcos Suites terletak di kawasan / bandar Puerto Vallarta. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Los Arcos Suites

Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380
Temui Lebih Banyak Tempat
Lobi Los Arcos Suites
Lobi 2 Los Arcos Suites

Ketahui Lebih Lanjut Mengenai Los Arcos Suites

General


Berdekatan Playa de los Muertos

Location


Dengan penginapan di Los Arcos Suites dalam Puerto Vallarta (Romantic Zone), anda akan berdekatan dengan Playa de los Muertos dan 4 minutes by foot from Teluk Banderas. Hotel pantai ini berada 2.2 km dari Malecon dan 7.3 km dari Terminal Kapal Pesiaran.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Jalan Olas Altas - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Jeti Los Muertos - 0.2 km / 0.1 mi
Pasar Petani Olas Altas - 0.2 km / 0.1 mi
Pantai Olas Altas - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Teluk Banderas - 0.3 km / 0.2 mi
Ambos Galeria de Arte dan Artefak - 0.3 km / 0.2 mi
Galeria Olinala - 0.4 km / 0.3 mi
Muzium del Cuale - 0.6 km / 0.4 mi
Pulau Cuale - 0.7 km / 0.4 mi
Muzium Rumah Manuel Lepe - 0.9 km / 0.6 mi
Muzium Sejarah Laut - 0.9 km / 0.6 mi
Amfiteater Los Arcos - 0.9 km / 0.6 mi
Gereja Our Lady of Guadalupe - 1 km / 0.6 mi

Lapangan terbang pilihan untuk Los Arcos Suites adalah Puerto Vallarta, Jalisco (PVR-Lapangan Terbang Antarabangsa Licenciado Gustavo Diaz Ordaz) - 13.7 km / 8.5 bt

Facilities


Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres dan taman. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan Perkhidmatan ATM/perbankan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan terhad terdapat di tapak hartanah.

Dining


Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel.

Rooms


Selesakan diri anda di salah sebuah daripada 44 bilik berhawa dingin, yang menampilkan dapur kecil. Bilik mempunyai balkoni persendirian. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti besi dan peti sejuk serta telefon dengan panggilan tempatan percuma.

Semua kemudahan dari Los Arcos Suites

Kolam Renang Los Arcos Suites
Kolam Renang
Kemudahan Hiburan Los Arcos Suites
Kemudahan Hiburan
Lobi Los Arcos Suites
Lobi
Perkhidmatan Hotel Los Arcos Suites
Perkhidmatan Hotel
Luar Bangunan Los Arcos Suites
Luar Bangunan

Perkhidmatan Hotel

  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Perkhidmatan perkahwinan
  • Pekerja rencam

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Parkir terhad

Aktiviti

  • Kolam renang terbuka
  • Taman

Kemudahan Umum

  • Kawasan bebas rokok
  • Lif

Mesra Keluarga

  • Kolam renang kanak-kanak

Kemudahan Internet

  • WiFi percuma

Umum

  • Teres

Kemudahan Berhampiran

  • ATM/Perbankan

Polisi Penginapan & Maklumat Umum di Los Arcos Suites

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 12:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Tetamu yang telah menempah pelan Merangkumi Semua menerima makanan dan minuman mereka di restoran dan bar di Hotel Playa Los Arcos, bersebelahan dengan hartanah.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 12:00 - hingga 12:00
Bilik tersedia di Los Arcos Suites
44
Bilangan tingkat di Los Arcos Suites
4
Fasilitas lain di Los Arcos Suites
Penjaga pintu, Kakitangan berbilang bahasa, Penyambut tetamu 24 jam, Perkhidmatan perkahwinan, Pekerja rencam

Soalan lazim tentang Los Arcos Suites

Apa facilities yang tersedia di Los Arcos Suites?
Berikut facilities yang ada di Los Arcos Suites seperti Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Los Arcos Suites?
Masa check-in di Los Arcos Suites bermula dari 15:00 - 12:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Los Arcos Suites?
Los Arcos Suites ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Los Arcos Suites?
Los Arcos Suites mempunyai 4 tingkat.
Berapakah jumlah bilik yang terdapat di Los Arcos Suites?
Jumlah keseluruhan bilik di Los Arcos Suites ialah 44.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Los Arcos Suites

8.4
Sangat Baik
Daripada 1,001 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Los Arcos Suites

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
kamil
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

All inclusive not that great poor. Service
ISA
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Cómodo y accesible muy amables
Timothy
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Laura
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Toda la estancia fue excelente en amenidades, atención, comida y personal. Sin duda regresaremos a este hotel.
Jukka
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Excellent location close to restaurants and drink places. Nice outdoor pool. Great staff.
FRANCISCO JAVIER
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The restrooms need to be remodeled. They may be clean but looked dirty. It took us four hours to check in. They couldn’t find our reservation. We had to cancel and rebook with Expedia. The food was so so and I simply did not enjoy it here. I’ve been to valllarta for years and this is the second time I am disappointed. It’s not necessary. If the room is a 100.00 room, why do you charge 200.00? It’s not nice.
Read More
Meagan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We loved everything!
Serapio
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Best place to stay in the romantic zone.
Kim
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Los Arcos Suites

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.4
Sangat Baik
Daripada 1,001 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Los Arcos Suites

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
kamil
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

All inclusive not that great poor. Service
ISA
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Cómodo y accesible muy amables
Timothy
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Laura
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Toda la estancia fue excelente en amenidades, atención, comida y personal. Sin duda regresaremos a este hotel.
Jukka
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Excellent location close to restaurants and drink places. Nice outdoor pool. Great staff.
FRANCISCO JAVIER
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The restrooms need to be remodeled. They may be clean but looked dirty. It took us four hours to check in. They couldn’t find our reservation. We had to cancel and rebook with Expedia. The food was so so and I simply did not enjoy it here. I’ve been to valllarta for years and this is the second time I am disappointed. It’s not necessary. If the room is a 100.00 room, why do you charge 200.00? It’s not nice.
Read More
Meagan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We loved everything!
Serapio
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Best place to stay in the romantic zone.
Kim
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
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