Los Arcos Suites

Hotels
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8.4
/10
Very Good
1,005 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
Room was clean, fresh, cozy to be in. Perfect spot to walk to nearby stores restaurants and the beach

Michael

10.0
/ 10
Been here multiple times and will be back in January for 10 days.Started off to rocky start because of an error on my part or expedia which ever it is was but whatever. But the staff I cannot say enough of how they just know how to make it all better. My most memorable moment was when Sandra that cleaned my room every day there. I got very ill for like a day and a half and she came to clean my room and I said please tomorrow. No problem. 2 days later I felt better and put my room together as much as I could cause I dont like to be messy at home or away. I had a bag of like 15 bottles of water and electrolytes that I drank cause thats what I do when i dont feel good. Sandra came to check on me to see if I was okay and needed more water or anything before her day off the next day! WOW moment for me as I am a traveler and have never had someone check on me like that. If she is a Mother or not she made me feel awwww. Ill never forget that and will stay at los arcos for now on. Also the fun bartender I'm sorry I don't remember your name but always great music and smiling and just getting the party started. In January I will get his name and write another. To all the servers bartenders in the restaurant and on the beach or by the pool and the rest of the staff the same. Thank you! Already on the flight home looking forward to coming back. Muchos gracious to all.

Callie Jennifer

10.0
/ 10
staff were amazing I cannot say enough good things abt them. Location was great food was great and access to 3 hotels was obviously great.
In the Area
See Map
Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Los Arcos Suites is located in area / city Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Los Arcos Suites

Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380
Discover More Places
Lobby Los Arcos Suites
Lobby 2 Los Arcos Suites

Discover More About Los Arcos Suites

Location


Los Arcos Suites is located in area / city Puerto Vallarta.

About Los Arcos Suites

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Los Arcos Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Los Arcos Suites is the right place to stay.

All facilities in Los Arcos Suites

Swimming Pool Los Arcos Suites
Swimming Pool
Entertainment Facility Los Arcos Suites
Entertainment Facility
Lobby Los Arcos Suites
Lobby
Accommodation Services Los Arcos Suites
Accommodation Services
Exterior Los Arcos Suites
Exterior

Hotel Services

  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Wedding service
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Elevator

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Terrace

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Los Arcos Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Los Arcos Suites
44
Number of floors in Los Arcos Suites
4
Another facilities in Los Arcos Suites
Porter, Multilingual staff, 24-hour Receptionist, Wedding service, Concierge

Frequently asked questions about Los Arcos Suites

What are available facilities at Los Arcos Suites?
There are top facilites at Los Arcos Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Los Arcos Suites?
The standard check-in time at Los Arcos Suites is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Los Arcos Suites?
Los Arcos Suites has a 3.5-star rating.
How many floors does Los Arcos Suites have?
Los Arcos Suites has 4.
How many rooms are available at Los Arcos Suites?
Los Arcos Suites has 44.
See All

Los Arcos Suites reviews and ratings

8.4
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
Madonna
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel, outdated but decent. Location and all inclusive is the best thing about the hotel.
Shelly
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We came here for a budget holiday- booked with two weeks notice… the location was perfect! We did a lot of walking and lounging in the rooftop adult pool located at Casa Susana! I would highly recommend that you take advantage of the all-inclusive option and prepare to get your beverages before heading to the pool! The Suites do not have a restaurant or bar, so you need to walk down the street (seriously not a big deal though), the Casa Susana does have what appears to be an excellent bar for drinks, coffee and a grill HOWEVER it is not being used! Could be the time of year we were there?! (May7-14) Overall I would consider coming back and staying at the Casa Susana side to switch it up, the suites have a kitchenette which was nice for us to have coffee in our room and ice in the freezer for our drinks! The balcony gives you a glimpse of the ocean however not private- you will get to know your neighbours lol
Read More
Navdeep
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel overall was good and all the hotel staff were very polite, helpful and welcoming throughout the stay. However, the rooms and bathrooms really need more attention and renovation. Improving the room condition would greatly enhance the guest experience.
Guillermo
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly, good customer service
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, fresh, cozy to be in. Perfect spot to walk to nearby stores restaurants and the beach
Francesca
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

all was good
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Been here multiple times and will be back in January for 10 days.Started off to rocky start because of an error on my part or expedia which ever it is was but whatever. But the staff I cannot say enough of how they just know how to make it all better. My most memorable moment was when Sandra that cleaned my room every day there. I got very ill for like a day and a half and she came to clean my room and I said please tomorrow. No problem. 2 days later I felt better and put my room together as much as I could cause I dont like to be messy at home or away. I had a bag of like 15 bottles of water and electrolytes that I drank cause thats what I do when i dont feel good. Sandra came to check on me to see if I was okay and needed more water or anything before her day off the next day! WOW moment for me as I am a traveler and have never had someone check on me like that. If she is a Mother or not she made me feel awwww. Ill never forget that and will stay at los arcos for now on. Also the fun bartender I'm sorry I don't remember your name but always great music and smiling and just getting the party started. In January I will get his name and write another. To all the servers bartenders in the restaurant and on the beach or by the pool and the rest of the staff the same. Thank you! Already on the flight home looking forward to coming back. Muchos gracious to all.
Read More
Leonardo
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was great! If you are looking for modern hotel vibes, this is not the place to book. The staff was exceptional and always willing to help out.
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The
Callie Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

staff were amazing I cannot say enough good things abt them. Location was great food was great and access to 3 hotels was obviously great.
Brent Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pictures very generous compared to reality. Even with all-inclusive option they fail to mention that there is no food or beverage services on site and one must go to another property a block or so away. Otherwise, quiet and acceptable
Vance
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The special meal area should be on the beach not outside under the kitchen fans the meals from it also came stone cold. The restaurant really needs to control the birds like previously we always had to guard our food as well the chairs always had bird feces on them our clean table as birds were flying over and dropping feces. Please go back to having the falcon person there. Rooms need updating new kitchen ware as well as maybe microwaves.
Read More
Edwin
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Los Arcos Suites is in a great spot in the heart of Puerto Vallarta’s Romantic Zone, so it’s perfect if you want easy access to the beach clubs, restaurants, bars, and shops. Unfortunately, the room wasn’t very clean and didn’t meet basic standards. We did have to ask that the bathroom sink and shower be scrubbed. The staff was great at all times and super friendly. The suite does have a kitchen; however, we did not use it because it was also in need of deep cleaning. The floor also requires deep cleaning. While the suites were comfortable and quiet compared to the main property, we recommend that the rooms be cleaned to the same standard. I’d suggest this place for travelers on a budget or those who plan to be out most of the time, but if you care a lot about room cleanliness, you might want to consider other options.
Read More
kamil
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All inclusive not that great poor. Service
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Los Arcos Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
Madonna
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel, outdated but decent. Location and all inclusive is the best thing about the hotel.
Shelly
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We came here for a budget holiday- booked with two weeks notice… the location was perfect! We did a lot of walking and lounging in the rooftop adult pool located at Casa Susana! I would highly recommend that you take advantage of the all-inclusive option and prepare to get your beverages before heading to the pool! The Suites do not have a restaurant or bar, so you need to walk down the street (seriously not a big deal though), the Casa Susana does have what appears to be an excellent bar for drinks, coffee and a grill HOWEVER it is not being used! Could be the time of year we were there?! (May7-14) Overall I would consider coming back and staying at the Casa Susana side to switch it up, the suites have a kitchenette which was nice for us to have coffee in our room and ice in the freezer for our drinks! The balcony gives you a glimpse of the ocean however not private- you will get to know your neighbours lol
Read More
Navdeep
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel overall was good and all the hotel staff were very polite, helpful and welcoming throughout the stay. However, the rooms and bathrooms really need more attention and renovation. Improving the room condition would greatly enhance the guest experience.
Guillermo
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly, good customer service
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, fresh, cozy to be in. Perfect spot to walk to nearby stores restaurants and the beach
Francesca
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

all was good
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Been here multiple times and will be back in January for 10 days.Started off to rocky start because of an error on my part or expedia which ever it is was but whatever. But the staff I cannot say enough of how they just know how to make it all better. My most memorable moment was when Sandra that cleaned my room every day there. I got very ill for like a day and a half and she came to clean my room and I said please tomorrow. No problem. 2 days later I felt better and put my room together as much as I could cause I dont like to be messy at home or away. I had a bag of like 15 bottles of water and electrolytes that I drank cause thats what I do when i dont feel good. Sandra came to check on me to see if I was okay and needed more water or anything before her day off the next day! WOW moment for me as I am a traveler and have never had someone check on me like that. If she is a Mother or not she made me feel awwww. Ill never forget that and will stay at los arcos for now on. Also the fun bartender I'm sorry I don't remember your name but always great music and smiling and just getting the party started. In January I will get his name and write another. To all the servers bartenders in the restaurant and on the beach or by the pool and the rest of the staff the same. Thank you! Already on the flight home looking forward to coming back. Muchos gracious to all.
Read More
Leonardo
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was great! If you are looking for modern hotel vibes, this is not the place to book. The staff was exceptional and always willing to help out.
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The
Callie Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

staff were amazing I cannot say enough good things abt them. Location was great food was great and access to 3 hotels was obviously great.
Brent Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pictures very generous compared to reality. Even with all-inclusive option they fail to mention that there is no food or beverage services on site and one must go to another property a block or so away. Otherwise, quiet and acceptable
Vance
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The special meal area should be on the beach not outside under the kitchen fans the meals from it also came stone cold. The restaurant really needs to control the birds like previously we always had to guard our food as well the chairs always had bird feces on them our clean table as birds were flying over and dropping feces. Please go back to having the falcon person there. Rooms need updating new kitchen ware as well as maybe microwaves.
Read More
Edwin
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Los Arcos Suites is in a great spot in the heart of Puerto Vallarta’s Romantic Zone, so it’s perfect if you want easy access to the beach clubs, restaurants, bars, and shops. Unfortunately, the room wasn’t very clean and didn’t meet basic standards. We did have to ask that the bathroom sink and shower be scrubbed. The staff was great at all times and super friendly. The suite does have a kitchen; however, we did not use it because it was also in need of deep cleaning. The floor also requires deep cleaning. While the suites were comfortable and quiet compared to the main property, we recommend that the rooms be cleaned to the same standard. I’d suggest this place for travelers on a budget or those who plan to be out most of the time, but if you care a lot about room cleanliness, you might want to consider other options.
Read More
kamil
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Read More
luis
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All inclusive not that great poor. Service
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Read More
serge
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Nadia
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Read More
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
Read More
Robert
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location. Nice pool area. Room spacious w large balcony.
Number of reviews per page
20
40