Los Arcos Suites

Hotels
8.2
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.

Leticia

10.0
/ 10
Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.

Jasmine

10.0
/ 10
Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
In the Area
See Map
Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Los Arcos Suites is located in area / city Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Los Arcos Suites

Manuel M Dieguez 164, Puerto Vallarta, Estado de Jalisco, Mexico, 48380
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Lobby Los Arcos Suites
Lobby 2 Los Arcos Suites

Discover More About Los Arcos Suites

General


Near Playa de los Muertos

Location


With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Farmers Market - 0.2 km / 0.1 mi
Olas Altas Beach - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Bay of Banderas - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Galeria Olinala - 0.4 km / 0.3 mi
Museo del Cuale - 0.6 km / 0.4 mi
Cuale Island - 0.7 km / 0.4 mi
Manuel Lepe House Museum - 0.9 km / 0.6 mi
Naval Historic Museum - 0.9 km / 0.6 mi
Los Arcos Amphitheater - 0.9 km / 0.6 mi
Church of Our Lady of Guadalupe - 1 km / 0.6 mi

The preferred airport for Los Arcos Suites is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13.7 km / 8.5 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours).

Rooms


Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.

All facilities in Los Arcos Suites

Swimming Pool Los Arcos Suites
Swimming Pool
Entertainment Facility Los Arcos Suites
Entertainment Facility
Lobby Los Arcos Suites
Lobby
Accommodation Services Los Arcos Suites
Accommodation Services
Exterior Los Arcos Suites
Exterior

Hotel Services

  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Wedding service
  • Concierge

Transportation

  • Airport transfer
  • Limited parking

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Elevator

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Terrace

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Los Arcos Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Los Arcos Suites
44
Number of floors in Los Arcos Suites
4
Another facilities in Los Arcos Suites
Porter, Multilingual staff, 24-hour Receptionist, Wedding service, Concierge

Frequently asked questions about Los Arcos Suites

What are available facilities at Los Arcos Suites?
There are top facilites at Los Arcos Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Los Arcos Suites?
The standard check-in time at Los Arcos Suites is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Los Arcos Suites?
Los Arcos Suites has a 3.5-star rating.
How many floors does Los Arcos Suites have?
Los Arcos Suites has 4.
How many rooms are available at Los Arcos Suites?
Los Arcos Suites has 44.
See All

Los Arcos Suites reviews and ratings

8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveller Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Read More
Jasmine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Micheal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Read More
dana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We are huge fans of these hotels … it’s 100% due to location, hotel’s balcony, pool and beach access. The rooms are ‘old’ authentic Mexico that we love. Hope you give the hotel a chance and love the neighborhood as much as we do. Xoxo Safe Travels.
Natasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Kuo-Chen
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Read More
Jesus
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Kelly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Read More
Kellyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Read More
shaun
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Beatriz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Read More
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very helpful Room was clean
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Read More
Maria
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are amazing. Location is great. Rooms are a bit outdated!
Number of reviews per page
20
40

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Exterior 4 Los Arcos Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Los Arcos Suites

Number of reviews per page
20
40
Top reviews
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There were a couple of small problems that were corrected quickly.
Jennifer
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Read More
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean spacious room close to the pool
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Gabriel
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Shannon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff and a great location, very walkable to everything!
Leticia
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Read More
Jasmine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Micheal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Read More
dana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We are huge fans of these hotels … it’s 100% due to location, hotel’s balcony, pool and beach access. The rooms are ‘old’ authentic Mexico that we love. Hope you give the hotel a chance and love the neighborhood as much as we do. Xoxo Safe Travels.
Natasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Kuo-Chen
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Read More
Jesus
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Kelly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Read More
Kellyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Read More
shaun
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Beatriz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Read More
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very helpful Room was clean
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Read More
Maria
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are amazing. Location is great. Rooms are a bit outdated!
Number of reviews per page
20
40