Does Playacar Palace All Inclusive provide parking?

Yes, Playacar Palace All Inclusive provides parking. Please confirm details directly with the hotel.

What do past guests say about Playacar Palace All Inclusive?

Playacar Palace All Inclusive is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Playacar Palace All Inclusive

Name: Playacar Palace All Inclusive
Address: Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Fracc.Playacar Bahia del Espiritu Santo, Estado de Quintana Roo, 77710, Mexico
Rating: 8.8

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8.8

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Ernesto

10.0

/ 10

Great experience at Playacar Palace. Staff very friendly and respectful. Always with a smile to welcome everyone. For the names I can recall... Argenis, and Juliana at the pool service and Antonio at their restaurants. Angenis and Antonio specially were very informative. Argenis was helping us with drinks at the pool area and he was able to make a drink exactly as I wanted. they go the extra mile to make sure the client has the best experience. I would definitely go back or even try other properties by the same chain.. It was a great experience.

Nicholas Edward

10.0

/ 10

This is a great resort! The restaurants are amazing. You can walk right off property to the beach and downtown. Take the ferry to Cozumel and use the resort there. The snorkeling at the Cozumel Palace is great. We brought our kids and they loved it.

Susan

10.0

/ 10

The food was incredible, especially for all inclusive. The pool was amazing! The only issue was the "time share" type people. They were a little pushy. Rooms were very clean and restocked often! Staff was amazing!!

In the Area

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Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Billiard

Steam room

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Fitness center

Playacar Palace All Inclusive is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Playacar Palace All Inclusive

Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Solidaridad, Estado de Quintana Roo, Mexico, 77710

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Discover More About Playacar Palace All Inclusive

General
Near Quinta Avenida

Location
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be steps from Playa del Carmen Maritime Terminal and 3 minutes by foot from Quinta Avenida.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo del Carmen - 0.1 km / 0.1 mi
Plaza Paraiso - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Founders Park - 0.3 km / 0.2 mi
Portal Maya - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.3 mi
Xaman Ha Aviary - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Mayan Ruins of Playacar - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
Cancun Intl. Airport (CUN) - 57.2 km / 35.5 mi

The preferred airport for Playacar Palace All Inclusive is Cancun Intl. Airport (CUN).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Grab a bite from the snack bar/deli serving guests of Playacar Palace All Inclusive. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Rooms
Treat yourself to a stay in one of the 201 guestrooms, featuring indoor private hot tubs and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Playacar Palace All Inclusive

Facility

Outdoor pool

Poolside bar

Billiard

Steam room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Things to Do

Outdoor pool
Beach umbrella
Spa
Garden
Beach towel
Sauna
Steam room
Beach sun loungers
Pool sun loungers

Transportation

Valet parking

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Accessibilty

Accessible parking

Public Facilities

Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

Sports and Recreations

Fitness center
Billiard

Accommodation Policy & General Information in Playacar Palace All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Playacar Palace All Inclusive	201
Number of floors in Playacar Palace All Inclusive	5
Another facilities in Playacar Palace All Inclusive	Children pool, Poolside bar, Breakfast, Snack bar, Outdoor pool

Frequently asked question in Playacar Palace All Inclusive

What is normal check-in & check-out time at Playacar Palace All Inclusive?

The standard check-in time at Playacar Palace All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Playacar Palace All Inclusive provide breakfast?

Yes, Playacar Palace All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Playacar Palace All Inclusive?

Playacar Palace All Inclusive is a 4.5-star hotel.

How many floors does Playacar Palace All Inclusive have?

Playacar Palace All Inclusive has 5 floors.

How many rooms are available at Playacar Palace All Inclusive?

Playacar Palace All Inclusive has 201 rooms in total.

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More Reviews from Other Guests in Playacar Palace All Inclusive

Overall Ratings & Reviews Playacar Palace All Inclusive

Other sources (1,000)

8.8

Very Good

From 1,000 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Playacar Palace All Inclusive

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Top reviews

maricela

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It’s a good hotel pool is very small. The people in the restaurant and the staff are super nice but the front desk people try to sell you stuff when asking for simple questions.

Rami

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

I had a very disappointing experience at Playacar Palace and would never stay here again. The biggest issue was the terrible customer service. The hotel had extremely low water pressure throughout our stay, making it difficult to shower or even use the sink properly. On top of that, there was a horrible odor coming from the seaweed along the beach. The smell was overwhelming, and the beach was completely closed, which defeated one of the main reasons we chose this resort. Because the hotel had very low occupancy, the food selection was also very limited. There was very little variety compared to what you would expect from a resort at this price point. When I decided to check out early because of these issues, the hotel refused to provide any refund. Instead, they offered to transfer us to another one of their properties—but only if we paid an additional charge. They wouldn’t even cover the taxi between their own hotels. To make matters worse, they told us the taxi would cost only $95, but the actual fare was $130. The impression I was left with is that once they have your money, they have very little interest in taking care of their guests or making things right. Instead of acknowledging the problems and trying to resolve them fairly, they simply shifted the cost and inconvenience onto us. I cannot recommend this hotel based on our experience. There are many better options in Playa del Carmen that value their guests and provide the level of service you would expect.

Ernesto

with Children

10.0

/10

Reviewed 15 week(s) ago

Nicholas Edward

with Children

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Susan

Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Teresa

with Partner

10.0

/10

Reviewed 28 week(s) ago

Always a great place to stay. Clean, well located with amazing staff. Will return.

David Gussie

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The staff and the food qualty are exceptional

Melanie

with Children

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We just returned from a wonderful stay at Playacar Palace. Staff, facilities and food was incredible. Location is great - walk to Cozumel ferry with free access to Cozumel Palace hotel - just show your Palace hotel bracelet. Resort credits were very helpful for spa and dolphin swim. Only downside was the lack of beach but everything else made up for it.

Stephanie

with Friends

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Our room was clean. Staff is always exceptionally friendly and helpful. We enjoy the smaller size of the resort, while still providing ample entertainment and food/dinner options.

SEYED JAVAD HASHEMI

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Perfect

Sheri

Leisure Family

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Pearla, Brian, Luis, Angelica and Manuel were amazing! Lots of fun to be around.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.