Playacar Palace All Inclusive

Lain-lain
8.8
/10
Sangat Baik
999 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

CESAR

10.0
/ 10
Hotel excelente!!visual lindo,atendimento e cordialidade excelentes,gastronomia destacavel.Tivemos dias maravilhosos no Playcar Pallace!!
Lihat terjemahan

Vivian

10.0
/ 10
Funcionários muito gentis, otima localização, bem próximo ao centro de Playa e ao Terminal Marítimo. A estrutura é ótima mas já está precisando de manutenção.
Lihat terjemahan

Ann

10.0
/ 10
The cleanliness of the whole resort was perfect. Our room had excellent services. The food was spectacular. Couldn't ask for friendlier and helpful staff. We had issues with our flight which in turn we kind of got scammed on transportation. Resort public relations went above and beyond to help us and made things spectacular. 100% going back
Lihat terjemahan
Di Kawasan
Lihat Peta
Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Playacar Palace All Inclusive terletak di kawasan / bandar Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Playacar Palace All Inclusive

Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lain-lain Playacar Palace All Inclusive
Lain-lain 2 Playacar Palace All Inclusive

Ketahui Lebih Lanjut Mengenai Playacar Palace All Inclusive

Lokasi


Playacar Palace All Inclusive terletak di kawasan / bandar Solidaridad.

Tentang Playacar Palace All Inclusive

Pusat kecergasan penginapan ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Playacar Palace All Inclusive eksklusif untuk anda.

Playacar Palace All Inclusive adalah penginapan yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu penginapan ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Playacar Palace All Inclusive.

Semua kemudahan dari Playacar Palace All Inclusive

Lain-lain Playacar Palace All Inclusive
Lain-lain

Aktiviti

  • Kedai
  • Payung pantai
  • Kolam renang terbuka
  • Bar di tepi kolam renang
  • Spa
  • Taman
  • Tuala pantai
  • Sauna
  • Bilik wap
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Kopi/teh di lobi
  • Lif
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Umum

  • Bankuet
  • Parkir
  • Teres

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Sukan & Rekreasi

  • Kecergasan
  • Biliard

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Parkir valet

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Polisi Penginapan & Maklumat Umum di Playacar Palace All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 49 seorang (perjalanan pergi balik)
  • Yuran pengangkutan ulang-alik bagi setiap kanak-kanak: USD 49 (perjalanan pergi balik), (berumur sehingga 17 tahun)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pengesan asap, sistem keselamatan, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
  • Hartanah ini mengkehendaki umur kanak-kanak yang dimasukkan semasa tempahan dibuat, mencerminkan umur yang tepat pada masa perjalanan.

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Tetamu mesti menunjukkan bukti umur kanak-kanak semasa mendaftar masuk. Sekiranya usia kanak-kanak berbeza daripada yang terdapat pada tempahan, hotel mungkin akan mengenakan perbezaan pada kadar. Tetamu yang menempah pelan kadar Bulan Madu mesti mengemukakan sijil perkahwinan yang sah yang dikeluarkan dalam masa kurang daripada 1 tahun sebelum perjalanan untuk menerima manfaat promosi. Hotel mempunyai hak untuk meminda kadar jika bukti yang sah tidak diberikan.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Playacar Palace All Inclusive
201
Bilangan tingkat di Playacar Palace All Inclusive
5
Fasilitas lain di Playacar Palace All Inclusive
Kedai, Payung pantai, Kolam renang terbuka, Bar di tepi kolam renang, Spa

Soalan lazim tentang Playacar Palace All Inclusive

Apa facilities yang tersedia di Playacar Palace All Inclusive?
Berikut facilities yang ada di Playacar Palace All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Playacar Palace All Inclusive?
Masa check-in di Playacar Palace All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Playacar Palace All Inclusive menyediakan sarapan pagi?
Ya, Playacar Palace All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Playacar Palace All Inclusive?
Playacar Palace All Inclusive ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Playacar Palace All Inclusive?
Playacar Palace All Inclusive mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Playacar Palace All Inclusive

8.8
Sangat Baik
Daripada 999 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.0

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Playacar Palace All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Chris
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

This was a very poor experience. The hotel did not honor our booking. We were supposed to receive a room with two queen or full beds. We were told on arrival that that room type had been oversold. The only room available was a king (we were a group of three). They tried to position it as a “upgrade” based on the view. I declined the upgrade and ask for my reservation to be honored. The hotel declined. They said there was room to wheel in an extra bed. There was not. They ended up jamming a small, uncomfortable cot. We would have left, except we were meeting family also staying in the same hotel. I have taken photos of what we received compared to the marketing photos of what was promised. The experience was absolutely unacceptable. I will never go back.
Read More
CESAR
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel excelente!!visual lindo,atendimento e cordialidade excelentes,gastronomia destacavel.Tivemos dias maravilhosos no Playcar Pallace!!
Alexandra
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very clean hotel with gorgeous views. Absolutely amazing food and exceptional service! Be aware- there is NO beach in front of the hotel!!! From the stairs of the hotel pool you walk straight into the ocean. We were a group of 24 people with small kids. It would be fair to be aware of that situation.
Benjamin
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Todo!
Amey
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean room, staff and good amenities.
NAZ COCO
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

When our taxi pulled up to the hotel we thought he had come to the wrong place. I guess that was wishful thinking. The pictures absolutely do not represent this hotel. Everything is outdated and tired. They should use real pictures and not airbrushed or photoshopped. If you are used to staying in 5 star this is not it. The staff was very nice and the dinner we had one night there was fine.
Read More
Vivian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Funcionários muito gentis, otima localização, bem próximo ao centro de Playa e ao Terminal Marítimo. A estrutura é ótima mas já está precisando de manutenção.
Joachim
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Äldre hotell men rent och snyggt samt väldigt god mat!
Ann
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The cleanliness of the whole resort was perfect. Our room had excellent services. The food was spectacular. Couldn't ask for friendlier and helpful staff. We had issues with our flight which in turn we kind of got scammed on transportation. Resort public relations went above and beyond to help us and made things spectacular. 100% going back
Read More
Adam
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great location, great food, and friendly hotel staff who went out of their way to ensure everyone had a good time.
Kasey K
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Pool concierges are the best, food was amazing and entertainment staff did an amazing job as well.
Valerie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Great service
Carlos
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great stay. Great staff. Great experience
JOSE MARIA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

habitacion muy limpia, en la noche pasan otra vez a arreglarla de cortesia.
Joie
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Amazing
Silvia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

El personal súper amable, ofrecen traslado hotel-aeropto.-hotel (costo extra) muy seguro.
Shalem
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

We had a great time at Playacar Palace! Room was lovely- we got an upgrade to full ocean view. Staff is amazing, so friendly and accommodating. Food is delicious- my only note would be I wish the buffet was open every night, sometimes a dress up dinner is too much. Pool is fun, activity directors are great. I do wish they had more night life- things are pretty quiet by 10 pm. There was some impact from the seaweed problems in the area, but the hotel had workers/ trucks out there every morning working like crazy to clear the beach. By the end of the week it was much better. It is out of their control, unfortunately, but they are on top of it. My family went on many excursions and this is a great location for a home base for adventures- or if chilling by the pool is your thing, it’s great for that too! I feel like it’s smaller than some resorts, but I liked that! Highly recommend!
Read More
Erika
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back.
James
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Food very limited, beds not that comfy, internet access seemed fine, from the moment we got there we felt like things have gone downhill, we bought attention to the guest relations of several issues a/c not working calls every morning at 8am knocks at the doors at 8:30am even after telling them not to call us early they continued. Felt like as a smoker we was targetted many times. Sat on our balcony with security 5 feet away trying to make out we was smoking when we was just enjoying the view. I spent 5500 on this hotel and after the first day we requested a refund to move hotel the guest relations will tell you nothing they can do to help even tho there was sick in the pool I refused to let my child go in the pool for 3/4 days because all they did was bucket out the sick no closure of the pool to clean it properly and lied too about what it was floating around. After this we tried to get a refund again to be told no no no. All we wanted was to move to a sutible hotel which our kids could enjoy. The only thing keeping this hotel going is the servers at the pool and pool food area., silvia and Perla are the most beautiful humans and will do anything to help make your stay a pleasant one. Shame the hotel has gone down hill so much. Dirty pool all the time tiles falling off every where paintwork old and outdated if I was you I would look at other hotels as this hotel really let its self down and how ever much you spend there they will still not help you if problems arise.
Read More
Pablo
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Mejorar la velocidad de internet
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Playacar Palace All Inclusive

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.8
Sangat Baik
Daripada 999 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.0

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Playacar Palace All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Chris
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

This was a very poor experience. The hotel did not honor our booking. We were supposed to receive a room with two queen or full beds. We were told on arrival that that room type had been oversold. The only room available was a king (we were a group of three). They tried to position it as a “upgrade” based on the view. I declined the upgrade and ask for my reservation to be honored. The hotel declined. They said there was room to wheel in an extra bed. There was not. They ended up jamming a small, uncomfortable cot. We would have left, except we were meeting family also staying in the same hotel. I have taken photos of what we received compared to the marketing photos of what was promised. The experience was absolutely unacceptable. I will never go back.
Read More
CESAR
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel excelente!!visual lindo,atendimento e cordialidade excelentes,gastronomia destacavel.Tivemos dias maravilhosos no Playcar Pallace!!
Alexandra
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very clean hotel with gorgeous views. Absolutely amazing food and exceptional service! Be aware- there is NO beach in front of the hotel!!! From the stairs of the hotel pool you walk straight into the ocean. We were a group of 24 people with small kids. It would be fair to be aware of that situation.
Benjamin
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Todo!
Amey
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean room, staff and good amenities.
NAZ COCO
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

When our taxi pulled up to the hotel we thought he had come to the wrong place. I guess that was wishful thinking. The pictures absolutely do not represent this hotel. Everything is outdated and tired. They should use real pictures and not airbrushed or photoshopped. If you are used to staying in 5 star this is not it. The staff was very nice and the dinner we had one night there was fine.
Read More
Vivian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Funcionários muito gentis, otima localização, bem próximo ao centro de Playa e ao Terminal Marítimo. A estrutura é ótima mas já está precisando de manutenção.
Joachim
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Äldre hotell men rent och snyggt samt väldigt god mat!
Ann
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The cleanliness of the whole resort was perfect. Our room had excellent services. The food was spectacular. Couldn't ask for friendlier and helpful staff. We had issues with our flight which in turn we kind of got scammed on transportation. Resort public relations went above and beyond to help us and made things spectacular. 100% going back
Read More
Adam
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great location, great food, and friendly hotel staff who went out of their way to ensure everyone had a good time.
Kasey K
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Pool concierges are the best, food was amazing and entertainment staff did an amazing job as well.
Valerie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Great service
Carlos
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great stay. Great staff. Great experience
JOSE MARIA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

habitacion muy limpia, en la noche pasan otra vez a arreglarla de cortesia.
Joie
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Amazing
Silvia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

El personal súper amable, ofrecen traslado hotel-aeropto.-hotel (costo extra) muy seguro.
Shalem
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

We had a great time at Playacar Palace! Room was lovely- we got an upgrade to full ocean view. Staff is amazing, so friendly and accommodating. Food is delicious- my only note would be I wish the buffet was open every night, sometimes a dress up dinner is too much. Pool is fun, activity directors are great. I do wish they had more night life- things are pretty quiet by 10 pm. There was some impact from the seaweed problems in the area, but the hotel had workers/ trucks out there every morning working like crazy to clear the beach. By the end of the week it was much better. It is out of their control, unfortunately, but they are on top of it. My family went on many excursions and this is a great location for a home base for adventures- or if chilling by the pool is your thing, it’s great for that too! I feel like it’s smaller than some resorts, but I liked that! Highly recommend!
Read More
Erika
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back.
James
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Food very limited, beds not that comfy, internet access seemed fine, from the moment we got there we felt like things have gone downhill, we bought attention to the guest relations of several issues a/c not working calls every morning at 8am knocks at the doors at 8:30am even after telling them not to call us early they continued. Felt like as a smoker we was targetted many times. Sat on our balcony with security 5 feet away trying to make out we was smoking when we was just enjoying the view. I spent 5500 on this hotel and after the first day we requested a refund to move hotel the guest relations will tell you nothing they can do to help even tho there was sick in the pool I refused to let my child go in the pool for 3/4 days because all they did was bucket out the sick no closure of the pool to clean it properly and lied too about what it was floating around. After this we tried to get a refund again to be told no no no. All we wanted was to move to a sutible hotel which our kids could enjoy. The only thing keeping this hotel going is the servers at the pool and pool food area., silvia and Perla are the most beautiful humans and will do anything to help make your stay a pleasant one. Shame the hotel has gone down hill so much. Dirty pool all the time tiles falling off every where paintwork old and outdated if I was you I would look at other hotels as this hotel really let its self down and how ever much you spend there they will still not help you if problems arise.
Read More
Pablo
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Mejorar la velocidad de internet
Bilangan ulasan setiap halaman
20
40