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- Hotel in Sofitel Marrakech Palais Imperial & Spa
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Sofitel Marrakech Palais Imperial & Spa
Hotels
8.2
/10
Very Good
620 reviews
What Guests Say About Their Stay
shamneet
10.0
/ 10
Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks.
Nice big contemporary room with a view of the pools.
Service was superb throughout our stay.
We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Desmond
10.0
/ 10
Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Naryis
10.0
/ 10
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
In the Area
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Rue Harroun Errachid, Quartier de l Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Sofitel Marrakech Palais Imperial & Spa
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What's around Sofitel Marrakech Palais Imperial & Spa
Rue Harroun Errachid, Quartier de l Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Sofitel Marrakech Palais Imperial & Spa
General
Near Artisanal Craft Center Marrakech
Location
Centrally located in Marrakech, Sofitel Marrakech Palais Imperial & Spa is within a 15-minute walk of Koutoubia Mosque and Menara Mall. This family-friendly hotel is 0.9 mi (1.5 km) from Jemaa el-Fnaa and 1.2 mi (1.9 km) from Dar el Bacha Palace.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Bab El Djedid - 0.2 km / 0.1 mi
Le Grand Casino de La Mamounia - 0.4 km / 0.2 mi
Cyber Park - 0.5 km / 0.3 mi
Casino de Marrakech - 0.6 km / 0.4 mi
Koutoubia Mosque - 0.9 km / 0.5 mi
Artisanal Craft Center Marrakech - 1 km / 0.6 mi
Avenue Mohamed VI - 1 km / 0.6 mi
Menara Mall - 1.2 km / 0.7 mi
Dar el Bacha Palace - 1.3 km / 0.8 mi
Bab Agnaou - 1.4 km / 0.9 mi
Les Bains de Marrakech - 1.4 km / 0.9 mi
Jemaa el-Fnaa - 1.4 km / 0.9 mi
Souk of the Medina - 1.5 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Place of Youth - 1.5 km / 0.9 mi
The preferred airport for Sofitel Marrakech Palais Imperial & Spa is Menara Airport (RAK) - 4.9 km / 3 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 2 hot tubs, and a nightclub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 10 km.
Business Facilities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 549 square feet (51 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Grab a bite at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 157 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have designer toiletries and hair dryers.
All facilities in Sofitel Marrakech Palais Imperial & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Outdoor pool
- Indoor pool
- Garden
- Outdoor facilities
- TV lounge
- Fitness center
- Shops
- Barbecue
- Turkish bath
- Spa
- Health club
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
- Laundry service
Food and Drinks
- Poolside bar
- Breakfast
- Vegetarian meal
- Nightclub
- Snack bar
Transportation
- Bicycle rental
- Limo or town car service
- Airport transfer
- Area shuttle
- Valet parking
Accessibilty
- Accessible parking
- Wheelchair accessible
- Accessible bathroom
- Disabled access friendly
- Accessible path of travel
Business Facilities
- Business facilities
- Business facilities
- Meeting rooms
- Conference rooms
Public Facilities
- Elevator
- Coffee/tea in lobby
- Smoke-free area
- Safety deposit box
Family-friendly Facilities
- Kids club
- Children games
- Children pool
Nearby Facilities
- Hair salon
- ATM/Banking
- Gift shop
Sports and Recreations
- Table tennis
- Game room
- Billiard
General
- Banquet
- Terrace
Kids and Pets
- Babysitting
- Children facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sofitel Marrakech Palais Imperial & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Pets
Limited Number Of Pets In Room
Additional Policy
Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO
- Fee for buffet breakfast: approximately MAD 300 per person
- Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sofitel Marrakech Palais Imperial & Spa | 157 |
Number of floors in Sofitel Marrakech Palais Imperial & Spa | 5 |
Another facilities in Sofitel Marrakech Palais Imperial & Spa | Outdoor pool, Indoor pool, Garden, Outdoor facilities, TV lounge |
Frequently asked question in Sofitel Marrakech Palais Imperial & Spa
What are available facilities at Sofitel Marrakech Palais Imperial & Spa?
There are top facilites at Sofitel Marrakech Palais Imperial & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Marrakech Palais Imperial & Spa?
The standard check-in time at Sofitel Marrakech Palais Imperial & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sofitel Marrakech Palais Imperial & Spa provide breakfast?
Yes, Sofitel Marrakech Palais Imperial & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sofitel Marrakech Palais Imperial & Spa?
Sofitel Marrakech Palais Imperial & Spa is a 5.0-star hotel.
How many floors does Sofitel Marrakech Palais Imperial & Spa have?
Sofitel Marrakech Palais Imperial & Spa has 5 floors.
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More Reviews from Other Guests in Sofitel Marrakech Palais Imperial & Spa
Overall Ratings & Reviews Sofitel Marrakech Palais Imperial & Spa
Other sources (620)
8.2
Very Good
From 620 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
9.2
Service and Facilites
8.0
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Traveler Reviews Sofitel Marrakech Palais Imperial & Spa
Number of reviews per page
20
40
Top reviews
samir
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place
Debbie
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great
shamneet
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks.
Nice big contemporary room with a view of the pools.
Service was superb throughout our stay.
We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Read More
carlos
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was so friendly and helpful
MariaJose
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Terrible . Loud parties around exposé to trafic and busy and you can hear the Life outside of the hôtel .
Bad experience in général hôtel is extremely big very big huge felt like a City that hotel impersonal détachéd
Breakfast display and offerings are the best i have seen in the world ! Amazing worth it for a visit and the expérience . Outside sitting was fabulous .
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Desmond
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Jagmeet
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
High end feel to the hotel, food options are not super friendly for vegetarians or just don't taste good (might not be an issue for others).
Really need to invest in good food to get that final star from me.
Otherwise, very professional, very classy.
Spa / massages were excellent.
Naryis
with Partner
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Read More
Kalam
Leisure Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room left much to be desired. The toilet was located just as you enter the room; there was no wash basin in the toilet to wash your hands. The shower was in the bedroom and to wash your hands after using the toilet, you had to go to the bedroom. To pay $466 USD for such a room is not good. Staff were ok and the location of the hotel was central and excellent, I will not return to stay there in such a room. Expedia should describe properly if a room is not what is generally to be accepted.
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Lucy Therese
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We loved this hotel. It was a short walk from the city centre.
Manishkumar
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good location and excellent facilities
Roberto
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room was exceptional and very clean. Without exception the staff were friendly, helpful and respectful.
azzeddine
with Partner
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The staff have a lot to learn about hospitality especially in the reception
You earn a good review by providing a good service, you don’t beg for it
Adam
Business
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh.
What's truly lacking is the service.
1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome.
2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed.
3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc.
Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
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Mariana
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Love the heated pool and the location!
Sean
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Fantastic facilities, service and location.
Will be back again soon.
Jonathan
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Amazing service, clean rooms, and super convinient
Tristram James
Leisure with Partner
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
What a crashing disappointment.
In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review.
Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed...
...but crumbs, the management, policies, and F&B staff were beyond woeful.
Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately.
Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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Houman
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Overall, I was pleased with the hotel.
Ahmed
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Amazing experience
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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