Hospedium Princess Hotel Panama

The pictures on the website did not match the real rooms in person. The hotel staff were not nice, but made fun me since I did not speak Spanish let alone understand it. Laughed in my face. The room had mold everywhere, there was a weird smell. The bed was just gross. Me n my friend requested a diff room, but it was the same issue. Mold everywhere, complained to the hotel staff, and they said they couldn’t do anything about it. Asked for a refund, no answer. We were exhausted from our flight and wanted to relax as soon as we arrived there, but the whole hotel was just disgusting. The shower floor had mold, along with cockroaches. Honestly, this hotel doesn’t even deserve any stars at all. The area is very loud, the pictures shown on here aren’t the same in person. The manager didn’t do anything about it. Even spoke to Expedia and the hotel staff didn’t answer the phone to resolve this issue. Paid for 5 days and didn’t get my money back, not even a sorry from any of the staff. Very unprofessional overall. I’m back from my trip, it’s been 3 days and I still have not gotten my refund back. The staff refuses to speak to Expedia, let alone do anything about this issue. Would not recommend staying here.

The stuff were very bad in communicating. The room didnt look at all like the pictures i choose a d it smelled terribly bad humidity . You couldnt breath inside. We came out directly and told the. To refund the room. We went to find an other hotel

It’s a nice place!

The had a very moldy odour, and missing basic amenities found in a hotel room

Hamburger was rock hard like it was precooked Breakfast have the chef cook you an inlet as everything else eggs pancakes etc were cold Bathtub chipped paint those were the issues. But the staff were excellent and room was clean and quiet so I was good. Just eat out

Very polite staff and great service

Our experience was great, customer service was excellent, clean room ,but the internet service was bad need upgrading , really enjoyed our stay 😀 thank you guys

It's a very nice hotel which needs a upgrade

Room air conditioner didn't work we have to change

Excelenta ubicación, personal del hotel muy amables y muy buena calidad en habitaciones

Will definitely come back

This hotel is extremely terrible. I don't recommend staying here due to the mouldy stench from the carpeting.There are so many concerns

Yes good

Hotel was very old, and the floor I was on smelt very musty. The light went out so many times, and the wifi was very unstable. The bedsheets and towels were stained and not very pleasant

Room had cockroaches

Yes, Yes

Solo trip went well,nice area and friendly staff...place needs a little TLC

Good

Would not provide a room until 3 pm. A line up to get a room by 4 pm. Got the wrong room with only one bed when I ordered 2 beds. Never got a room until 6 pm although it was up graded room but still one bed. One person had to sleep on a cot. No towels, no bedding for the cot until 8 pm. Poor breakfest. Pool was merky. Did not swim in the pool. Very poor service. Never stay here again.

The place smelt horrible and had cockroaches! Everything in the room was old!