Studio Coliving

Upon arrival to the hotel I did not get what I requested and payed for when I enter a room that was supposed to have two queenside beds it was two single bed and one was untidy since the room was not clean, the bathroom was dirty as well and the mat was wet. I made a report to the front desk and they claim that they upgraded my room by giving me a room with one. The ac is broken so you can’t control the room temperature, there was mildew over the walls at random spots, there was a hole in the ceiling over the shower as well as to the wall and they only clean your room if you make a request which has to be done the day before. Towels are given to you at the front desk as well

The kitchen area's utensils need an upgrade, and the space must be kept clean, particularly in the cupboards. I stayed in room 605, and the noise from the gym was loud in my room. The gentleman was dropping the dumbbells while working out.

I liked that the staff were kind. My only issue is that we has to request houae keeping 24 hours in advance. This could have been shared with ua upon arrival.

Location

Arrived a couple hours ahead of check in hoping to drop our bags so we could go out and enjoy our vacation. Was told that no storage was available, so we had to wait around in the lobby. Chose to try out the on site restaurant. Staff there didn’t notice we had arrived, then couldn’t even be bothered to look up from their phone when I approached them. I felt like an inconvenience. We were travelling as part of a special occasion, I asked the front desk about upgrading my room. The team member was uninterested and told me to “ask the person at check in”. I saw on Expedia app that I could do this. I checked with the front desk again to make sure this had come through on their system - this seemingly upset the manager a lot as he showed an aggressive attitude to both me and his staff. Again I felt like an inconvenience and unwelcome. The room smelled heavily of mould. Lots of condensation on the windows. No blanket, only a sheet on the bed. Not enough towels. The sofa was dirty and creaky. Only 1 remote between the 2 TVs. I went to the front desk to ask for a blanket and towels. The blanket took 2 hours to arrive, it was dirty when it did. The towels never did turn up. The hot tub was empty. The pool was dirty with the surrounding area needing maintenance. Wasted an afternoon of our vacation as lack of basic standards. Chose to check out and go somewhere else. Management refused to refund me because they were “overbooked”. DO NOT STAY HERE.

Everything was amazing

great and well located place, I will reserve with them again and again

there were only two issues, first was the check-in, i arrived a little passed midnight and it was only me and my partner checking in, however, it took over half an hour, which is really unacceptable. the other issue was the sheets, there was only one per bed, no covers, no duvet, just one sheet per bed. Other than that, the hotel was clean, it smelled nice, the beds were comfortable and everything was quiet.

The staff was very helpful and responded quickly.Howeever, more attention must be paid to basics... No tollews were in the bathroom until requested and no bed blankets wer

Overall a nice place.

The hotel staff was friendly, however when i got the room it was very dusty and there was a smell . Also the hotel needs some slight renovations, there was a leak in my room there seemed to be mold in the bathroom ceeling the shower head is discoloured from the water and the window was extremly dirty on the outside I could hardly see through it. I like the area it was located in and i loved the amenities.

Great location, close to the metro station and restaurants

The hotel is nice I when to the hotel because of the views !I been there for five days no houses keeping the face basin is wet water everywhere in the shower the water is not going down the drain stop up The breakfast one thing every day this hotel is not for black peoples

Nice

Ok

Not the cleanest hotel I’ve stayed in. Not even one blanket in the room and reception told me they ran out. One elevator broken which made going up and down a real pain. Manager attempted to come into the room while I was in bed due to the person checking me in not taking my credit card information. WHY NOT USE THE PHONE TO ASK ME TO COME DOWN TO RECEPTION?? Highly unprofessional behavior. The location is great. The WiFi worked. Do not include breakfast as there are excellent options very close. Overall, it felt very mismanaged, as if the staff don’t communicate with one another. Having hotel staff enter my room is a first class NO-NO! I suspect he would have come in if I wasn’t there. It’s budget friendly, but I’ll never stay here again. Too many options in the same area.

I like that it was a friendly neighborhood but the conditions and rules of the property weren't that great

Breakfast every day is the same breakfast, the pool and hot tube was dirtywas never clean never used theGym shoping are was excellent

the staff are very inattentive, they are abusive and provide dirty or stained towels, very dirty sheets, the room smelled like cigarette smoke, it was a complete disaster, it is an old building above all, in the end the door didn't want to open and they sent a locksmith who did his job but reluctantly. I regret having stayed there.

I didn't like that I was there for 12 days and the room was cleaned once even though I requested at check in for it to be cleaned every 2 days, towels changed once I had to buy my own toilet paper. They were roaches and the kitchen was in bad condition. Only 1 staff member was friendly.