Aozora Seaside Mactan

I went here the other month with my significant other and it practically almost ended our relationship… instead the same day we checked in that evening we booked it for shangri-la and had a 2 night stay there which cost me hefty fee since it was the only place close by that I was comfortable with staying at. This was the first place since being in Cebu that disappointed me. I was supposed to be on vacation for roughly 6 days in Cebu. It didn’t help that towards the end of my stay in Cebu that a cab driver who spoke well English than said I made a mistake to go here with my Significant Other. I am very sorry eyes wide open now about staying in Mactan or Lapu-Lapu. In my opinion as a foreigner I got ripped off and lost over $3000 in total with my trip just there alone… I would come again next time and just book an Air B&B. Altogether I still enjoyed most of what I got to do and see some of it was very beautiful and the hospitality by the bar and food place located on site was so nice a I know y’all are doing construction trying to build up the property but there needs to be warnings or heads up between y’all’s business and the Expedia Webdite/App… this was false advertising I didn’t have access to the amenities like the pool and the beach is more like a rocky dock not safe to go into the water without aqua shoes. Where I come from the beaches aren’t rough or rocky and their is no fear of injuring self. I was lucky enough to book a stay elsewhere…

Such a awesome place

Staff helpful

One of the most memorable places I will ever have, villa 26 was perfect

Wonderful place, yes I noticed construction during the day but it’s not hard to tune out. Staff is wonderful, food is good, and will definitely be a return for me. Only suggestion is better WiFi, but that’s an uptight selfish need of mine for gaming only lol

The room was fine, but the whole place seemed a bit run down. We were literally the only people staying there. The picture of the pool is very deceiving as well. They make it look like its an infinity pool, however, it is not... The beach is non existent and its kind of dangerous to attempt swimming off the dock. Also, the food was not great and the bar tenders kept spilling our beers or running out of cold ones, so we drank most of them warm. Mix drinks were tiny martini glasses and not good. Theres also a very large sky rise hotel being built over top of the hotel, so we listed to construction noise the whole time, during the day. Staff was friendly though and it wasnt too far from the airport. The price was ok for what we got, but I'm not sure i would stay again.

Very quiet, small and out of the city resort! Loved it. Spacious rooms. Amazing and generous staff. The breakfast always hit the right spot. Would love to stay again.

Property advertising is inaccurate. No beachfront property. Food was good. Staff was accommodating and very friendly.

I hate writing reviews like this. Especially in the Philippines because I know how hard they try to have excellent customer service. This is not a reflection on the staff or restaurant, which were decent. We checked in to Aozora for a week stay over NYE. What the pictures show on Expedia is not what we encountered. Our room was dusty and there was black hair dried on the tub. Worst of all the carpet looked to be 20 years old with disgusting stains on it. Not the nice wood floors you see on the website. On the outside the pool was a disgusting green color. And the property looked in disrepair. We went to lunch and decided we would not be staying there for the holiday. We ended up staying two nights because the next place we picked didn’t have availability for the week. The pool stayed green for the two days we were there. Extremely disappointed with the misleading info on Expedia, and with the condition of our room. Would not recommend.

Very limited dining options

Staff members are nice and flexible.

I really liked staying here. The rooms and surrounds are okay but the staff make this hotel really great. I stayed here for 2 weeks. I asked the cook, Sarah, to make my cornsilog in a slightly different way and she made it exactly how I described it. One morning she wasn't there and I was worried that I would need to explain again. Turns out that she had told all the other cooks how I like it so they knew how to make it without me having to explain it again. 😍 The masseuse is excellent - experienced and skillful! The front desk is superbly helpful. I wished to try taking a jeepney so Divayn explained what to say and how to pay. She even drew a map! 👍👍 All the staff always greet you with a smile and always try smooth and bumps I encountered. Some rooms are in an unfortunate place where it can be a bit noisy from all the construction etc going on outside. It is outside the hotel's control but the staff are great so I would stay here again.

Very nice and friendly service. Always helpful. Wifi was not good. The restaurant on site was good, but limited selections.

I would definitely recommend to my friends, relatives and Family, the place was very beautiful, overlooking and spacious at the same time...

We had a relaxing stay at this resort. No frills but everything went well. We liked how plated breakfast with a touch of hot soup before the main dish arrives. Over all a nice place to getsome sun and sea air.

Jay and Raymond and the rest of the staff were extremely helpful, friendly and professional

No beach and we were so disappointed. Pool is dirty. Never got the chance to use. No nearby beach that we can visit. No nearby restaurants. We lived off through Grab food delivery. Food and services in the restaurant was good but the property obviously needs cleaning and update. The carpet in the hallway stink.

Staff and facility is great

It was a good place, and the service was excellent. The vibe is great in the hotel facilities. Sadly, when you go to the pool and the seaside, you will hear the noise from the construction beside the resort. I'd like to go back again when the construction is done.

There's little I could say about this property, breakfast far from good, room old and need of renovation, steps, steps, steps everywhere, no elevator. Service acceptable. Laundry service very good.