Basak Hotels

Not recommended to stay. Photos shown isn't their property. Very dirty and grossy.

Check in time took very long, 30+ mins. But when I spoke to one of the housekeeping, she said there was many rooms available. I booked for 2 guests but only had 1 pillow and 1 towel and had to pay for extra. The air conditioner was very bad when we got inside the room. They did not provide the remote for the AC since they turned it to maybe about 23-24 C°. We checked the bathroom and the water pressure was very low, it had dirt in it and smelled like rust.

One of the reasons why our vacation in Cebu became memorable! Room was very neat and clean. Kudos to the hotel staff for being accommodation. we had a pleasant stay here.

They gave us welcome drinks and a fruit basket. They upgraded our room. All our concerns were addressed.

Don't book this room! So many extra hidden fees, limiting the number of people, children above 5yo with 300 fees/head, room is not cool, no WiFI, TV has disconnected cable, ref just turned on. If you don't complain, your money is just wasted. Paying so much for the room is not enough for them. They asked for amenity fees but we weren't able to swim cause the pool wasn't available until you went out. We tried to eat in their club house but we were refused not to eat. I don't know what a clubhouse is for them! We were not able to do anything that we will enjoy. Too unlucky, I hope you'll not book these rooms, all your money will be wasted! Book other rooms with your children free cause family is all that matters. Too many regrets!

Please provide the exact location of the hotel. And please update if its still connected to your connected companies etc, like OYO