Hotels near Pinacanauan River

Problem with the door lock and they can not fix it.We needed to transfer to other hotel.

The room that they give to me is small, not what I expected the superior room, different from the picture from your photo gallery.

The hotel is simple yet what made it special are the people serving their customers. They are approachable and accommodating.

Did not stay in the hotel. Flight to Tuguegarao was diverted to Manila but the hotel was not considerate enough in refunding the booking. (Though I totally understand they have the right to do so, but it was uncontrollable both for passenger and the airline)

I requested for a room change since my current room has cockroaches and mosquitos and the flush on the toilet was not working properly. At 9 am, I already advised them regarding my request and they confirmed that there are already rooms available. The front desk said that they will be calling me. Around 11 am, I went downstairs to the front desk to follow up regarding my request, they advised that the room will be ready by 12:30. By 12:30pm I went downstairs to get my keycard for my new room however the room was not yet ready. I waited for almost an hour and followed up the front desk multiple times until it was almost 1:30 pm. This was very inconvenient for me as I had a scheduled meeting at 1pm. And also when I arrived at Dec. 8, 2021 I already requested for the shuttle service to the airport for Dec. 11,2021 and they confirmed. But during Dec. 11, 2021 Saturday in the morning, I was advised by the driver if I need the shuttle service to the airport and I confirmed. A few minutes later, the front desk talked to the driver and later on the driver advised that the van was not available as instructed by the front desk. This is very disappointing since the driver advised me beforehand that everyday he goes to the Tuguegarao airport for the shuttle service. In my opinion the front desk really needs improvemnt and be reminded that guest satisfaction should be the top priority specially in the Hospitality industry.

Inn is very centrally located, right along the main road and within walking distance of a large mall and lots of restaurants/coffee shops. Room itself is basic but clean and has all the necessities. Have stayed here several times and will gladly do so again.

No parking space! Contact number provided is unreachable! Receptionists sounds rude! Air condition has a loud sound! Bedsheet has pink stain!

Unsanitized, smelly, dirty and with left used soaps. Highly not recommended.