Shangri-La Boracay

Resorts
9.5
/10
Exceptional
963 reviews

What Guests Say About Their Stay

SIMIN

10.0
/ 10
Excellent facility and customer service for the family trip. Will definitely come back again.

Endia

10.0
/ 10
This hotel is outstanding and everything about it is 5 star. Starting from breakfast, to amenities and the pristine beaches. We loved it and I highly recommend it!!

Dimitar

10.0
/ 10
The property is fantastic and the service is unbelievable - highly recommended!
In the Area
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Barangay Yapak Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Staying at Shangri-La Boracay is a good choice when you are visiting Yapak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Shangri-La Boracay

Barangay Yapak Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608
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Lobby Shangri-La Boracay
Lobby 2 Shangri-La Boracay

Discover More About Shangri-La Boracay

Shangri-La Boracay — 5-Star Resorts in Boracay Island

Boracay Island, Boracay, Aklan, offers Filipino travelers a world-class escape, and at its forefront stands the Shangri-La Boracay. This 5-star resort, boasting 219 rooms, provides a luxury experience that has earned it a remarkable 892 guest reviews. For those seeking an elevated stay on this famed island, the Shangri-La Boracay presents a compelling option, promising exceptional service and amenities that cater to discerning tastes.

Choosing where to stay on Boracay Island is crucial for maximizing your enjoyment, and the Shangri-La Boracay stands out for its commitment to quality. With its high star rating, you can anticipate a level of service and comfort that transforms a simple vacation into a truly memorable occasion. The sheer volume of positive guest feedback underscores the consistent quality and guest satisfaction that defines this premier resort.

Who Is Shangri-La Boracay Perfect For?

This resort is an ideal choice for couples and honeymooners seeking a romantic and tranquil retreat. The luxurious setting, coupled with the resort's extensive amenities, provides a perfect backdrop for celebrating special occasions or simply enjoying quality time together away from the everyday. The serene environment allows for relaxation and connection, making it a top pick for those prioritizing intimacy and comfort.

Families will also find Shangri-La Boracay to be an excellent destination. The resort offers a range of facilities and services designed to accommodate guests of all ages, ensuring that both parents and children have a delightful stay. From spacious accommodations to engaging activities, the resort aims to provide a seamless and enjoyable experience for the entire family, making it easy to plan a stress-free family vacation.

For travelers who appreciate world-class service and premium amenities, this 5-star resort is a natural fit. If you value attention to detail, high-quality dining, and a beautiful setting that enhances your relaxation, Shangri-La Boracay delivers. It’s designed for those who seek a superior level of comfort and are willing to invest in an accommodation that significantly elevates their travel experience.

Location and How to Get to Shangri-La Boracay

Address and Getting There

Shangri-La Boracay is located at Barangay Yapak Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608. This address places you in a neighborhood that offers a sense of seclusion while remaining conveniently close to key areas of interest. The area is described as being near recreation spots, suggesting easy access to various activities and points of enjoyment without being directly in the middle of the island's busiest hubs.

Getting to Boracay Island typically involves a flight to Caticlan Airport (MPH) or Kalibo International Airport (KLO), followed by a short boat ride. From Caticlan Jetty Port, the transfer to Boracay Island is approximately 15 minutes by boat. If arriving at Kalibo, the journey to the jetty port takes about 1.5 to 2 hours by van or bus. Travelers can easily book their flights to Caticlan or Kalibo through Traveloka, ensuring a smooth start to their journey.

Once you arrive on Boracay Island, you can take a tricycle or arrange for a resort transfer to reach Shangri-La Boracay. The resort's location in Barangay Yapak offers a slightly more tranquil setting compared to the central White Beach stations, providing a peaceful escape. This positioning allows guests to enjoy the island's beauty while having convenient access to its attractions.

What's Around Shangri-La Boracay — Nearby Attractions and Places

Plan your itinerary and book attraction tickets through Traveloka before your trip.

Puka Beach, located approximately 1.12 km away, is a renowned destination famous for its unique puka shells that once adorned fashion accessories worldwide. Unlike the fine white sand of White Beach, Puka Beach offers a more natural and rugged shoreline, perfect for those seeking a less crowded and more authentic island feel. It’s an excellent spot for a leisurely stroll, collecting shells, or simply enjoying the picturesque scenery.

Punta Bunga Beach is even closer, situated just 531 meters from the resort. This secluded cove offers crystal-clear waters and a peaceful ambiance, making it an ideal spot for swimming and sunbathing away from the main crowds. Its proximity means you can easily visit for a refreshing dip or a relaxing afternoon without a long journey, offering a convenient slice of Boracay's coastal beauty.

Baling-Hai Beach, also about 1.12 km away, is another charming and relatively untouched beach known for its snorkeling opportunities and stunning sunset views. It’s a smaller, more intimate beach that provides a serene environment for relaxation. Visitors often enjoy the clear waters and the chance to see marine life, making it a worthwhile excursion for nature lovers.

For those interested in exploring beyond the beaches, Air Juan Seaplane Boracay is located 1.77 km away. This offers a unique perspective of Boracay and its surrounding islands from the air, providing an exhilarating experience for adventure seekers. It’s a great option for a scenic flight or a quick transfer to other destinations if available. You can book such unique experiences when you book attraction packages on Traveloka.

Facilities and Amenities at Shangri-La Boracay — What to Expect

Highlights You'll Love

The air conditioning (AC) in every room ensures a comfortable and cool retreat from the tropical heat, allowing you to relax and recharge after a day of exploring Boracay's shores. This essential amenity guarantees a pleasant indoor environment, no matter how warm it gets outside, making your stay consistently comfortable.

Dining at the resort's restaurant provides a convenient and high-quality culinary experience without needing to leave the property. Whether you're craving local Filipino flavors or international cuisine, the on-site dining offers a variety of options to satisfy your palate. It’s perfect for those moments when you prefer to dine in comfort and style.

The swimming pool offers a refreshing escape and a place for relaxation or recreation. Whether you want to take a dip to cool off, do some laps, or simply lounge by the water with a good book, the pool area provides a delightful amenity. It’s a central feature for unwinding and enjoying the resort's facilities.

The 24-hour front desk service ensures that assistance is always available, regardless of the time of day or night. This round-the-clock support is invaluable for any queries, requests, or needs you might have during your stay, providing peace of mind and efficient service whenever you require it.

Room Comforts and Additional Services

The concierge service is your go-to resource for planning your Boracay adventures, offering expert advice on local activities, dining, and transportation. They can assist in making arrangements, ensuring you make the most of your time on the island with personalized recommendations.

For your financial needs, the on-site money changer facility provides a convenient way to exchange currency. This saves you the trouble of searching for an exchange bureau, allowing you to quickly access local currency for your expenses and purchases.

Should you require medical attention, the availability of medical services ensures prompt and professional care if needed. This facility offers an added layer of security and convenience, especially important when traveling with family or if you have specific health concerns.

The laundry service takes care of your clothing needs, ensuring you always have fresh attire during your stay. This service is particularly useful for longer trips or when you need specific items cleaned quickly, allowing you to pack lighter and stay comfortable. For planning your entire trip, you can book hotel accommodations easily on Traveloka.

Breakfast at Shangri-La Boracay

Yes, the hotel has rooms that provide breakfast, ensuring a convenient and delightful start to your day. This service means you can enjoy a delicious meal without venturing far from your accommodation, setting a relaxed pace for your mornings.

The breakfast experience is designed to cater to various tastes, offering a selection of dishes to energize you for a day of exploring Boracay. Whether you prefer a light bite or a hearty meal, the offerings are crafted to provide a satisfying start, making your stay even more comfortable and enjoyable.

Check-in and Check-out Information

Check-in at Shangri-La Boracay begins from 14:00, allowing ample time for the hotel staff to prepare your room to the highest standards. Upon arrival, you will typically need to present a valid ID and possibly a credit card for incidentals. If you arrive earlier, you can usually store your luggage with the bell desk and begin enjoying the resort's facilities.

The check-out time is before 12:00, giving you a full morning to enjoy your last moments at the resort. If you have a late flight or wish to extend your relaxation, inquire about late check-out options at the front desk. While not always guaranteed, it can sometimes be arranged for a fee, allowing you more time to savor your stay.

Should a late check-out not be possible, the resort typically offers luggage storage facilities. This allows you to continue exploring Boracay or relaxing by the pool or beach after checking out of your room. You can then retrieve your belongings before heading to your next destination, ensuring a seamless transition.

Your Travel Guide to Boracay Island as a Filipino Traveler

How to Get to Boracay Island from Manila and Major Philippine Cities

For the most convenient booking, book flight tickets through Traveloka and compare fares across major airlines.

The most convenient way to reach Boracay Island from Manila and other major Philippine cities is by air. Flights to Caticlan Airport (MPH) are the quickest, with travel time around 1 hour and 15 minutes. Major airlines like Philippine Airlines and Cebu Pacific operate these routes, with fares typically ranging from PHP 3,000 to PHP 7,000 for a round trip, depending on booking time and season. You can book your flight tickets easily on Traveloka.

Alternatively, you can fly into Kalibo International Airport (KLO), which often has more budget-friendly flight options. The flight duration is similar, but the onward journey to Boracay Island takes longer, approximately 1.5 to 2 hours by van or bus to Caticlan Jetty Port, followed by the boat ride. Fares for flights to Kalibo can sometimes be lower, making it a popular choice for cost-conscious travelers.

For those preferring land travel, you can take a bus from Manila to Caticlan. This is a long journey, typically 10 to 12 hours, with bus fares ranging from PHP 1,500 to PHP 2,500. This option is best suited for travelers who enjoy road trips and want to see more of the Philippines along the way. From Caticlan, you will proceed to the jetty port for your boat transfer.

Best Time to Visit Boracay Island

The dry season, from November to April, is generally considered the best time to visit Boracay Island. During these months, you can expect sunny skies, calm seas, and lower humidity, making it ideal for beach activities, water sports, and exploring the island. This period, especially from December to February, is peak season, so expect larger crowds and higher accommodation prices.

The wet season, from May to October, brings occasional rainfall and stronger winds, which can affect sea conditions and outdoor activities. However, this period also offers fewer crowds and potentially lower prices for flights and accommodations, making it an attractive option for budget travelers or those who prefer a more laid-back atmosphere. Even during the wet season, Boracay remains beautiful, with sunny spells often interspersed with rain showers.

For a balance of good weather and manageable crowds, consider visiting during the shoulder months, such as late October to early November or late April to early May. These periods often provide pleasant weather conditions without the peak season intensity, allowing for a more relaxed experience of Boracay's charms.

Food and Dining Near Boracay Island — What Filipino Travelers Must Try

Sinigang, a sour and savory soup, is a Filipino comfort food staple that you must try. Its distinct sourness, often derived from tamarind, calamansi, or guava, perfectly complements the tender meat (pork, beef, or fish) and fresh vegetables. Many local eateries and restaurants on Boracay Island offer their own delicious versions, providing a taste of home.

Adobo, the unofficial national dish of the Philippines, is a must-have. Typically made with chicken or pork braised in soy sauce, vinegar, garlic, and black peppercorns, it offers a rich, savory, and slightly tangy flavor profile. You'll find various interpretations, from dry to saucy, each offering a unique culinary experience that reflects regional variations.

Halo-Halo, a popular Filipino dessert, is the perfect treat to cool down on a hot Boracay day. This refreshing mix of shaved ice, milk, sweet beans, fruits, jellies, leche flan, and ube ice cream is a delightful explosion of textures and flavors. It’s a visually appealing and delicious way to end a meal or enjoy an afternoon snack.

Kinilaw, the Filipino version of ceviche, showcases fresh raw fish marinated in vinegar, onions, ginger, and chili peppers. It’s a light and zesty dish that highlights the freshness of the seafood available in the Philippines. Many beachfront restaurants offer this dish, allowing you to savor it with a view of the ocean.

Local Culture, Safety Tips, and Essential Apps for Boracay Island

Filipinos are known for their hospitality and respect for elders. When interacting with locals, a polite greeting and a smile go a long way. It's customary to use "po" and "opo" when speaking to elders or those in authority as a sign of respect. Understanding and appreciating these cultural nuances will enhance your interactions.

Safety on Boracay Island is generally good, but it's always wise to be aware of your surroundings, especially in crowded areas. Keep your valuables secure and avoid displaying expensive items. For emergencies, the local police hotline is usually available through your hotel or by dialing common emergency numbers. Always trust your instincts and report any suspicious activity.

For seamless travel, download essential apps. A reliable map application will help you navigate the island, while ride-hailing apps (if available and operational) can be useful for getting around. Weather apps are crucial for planning your daily activities, especially during the rainy season. Having these tools readily accessible will make your trip smoother.

Consider downloading a translation app if you plan to interact extensively with locals who may not speak English fluently, although English is widely understood in tourist areas. Also, having a currency converter app can be helpful for managing your budget. These digital tools can significantly enhance your travel experience and convenience.

Frequently Asked Questions About Shangri-La Boracay

What are the check-in and check-out times at Shangri-La Boracay?

At Shangri-La Boracay, the standard check-in time begins from 14:00 onwards. This allows the hotel ample time to ensure your room is perfectly prepared and ready for your arrival, reflecting the high standards expected of a 5-star resort. If you anticipate arriving earlier than 14:00, you are welcome to approach the front desk.

The hotel typically offers luggage storage services for guests arriving before their check-in time. This means you can leave your bags securely and start exploring the resort's facilities, such as the swimming pool or restaurants, while you wait for your room to be ready. This ensures your travel day can begin smoothly without the burden of your luggage.

For check-out, guests are kindly requested to vacate their rooms before 12:00. This allows the housekeeping team to prepare the rooms for incoming guests efficiently. If you have a later flight or wish to maximize your time at the resort, it is advisable to inquire about the possibility of a late check-out at the front desk upon your arrival or the day before.

Late check-out requests are subject to availability and may incur an additional charge. However, if a late check-out is not possible, the resort will usually provide facilities for you to store your luggage after checking out. This allows you to continue enjoying the resort's amenities or the beach until it's time for your departure.

Does Shangri-La Boracay provide breakfast?

Yes, Shangri-La Boracay does provide breakfast, with specific room packages offering this amenity. This ensures that guests can start their day with a convenient and satisfying meal right at the resort. Having breakfast included can significantly enhance the overall value and ease of your stay, especially for families or those on a tight schedule.

The breakfast experience at the resort is designed to cater to a variety of preferences, offering a selection of dishes to energize you for a day of exploring Boracay. Whether you prefer a light continental spread or a more substantial hot meal, the offerings aim to provide a pleasant start to your morning. It’s a thoughtful service that adds to the comfort and convenience of your accommodation.

How do I book Shangri-La Boracay on Traveloka?

Booking your stay at Shangri-La Boracay on Traveloka is a straightforward process designed for your convenience. First, navigate to the Traveloka website or open the mobile app and use the search bar to enter "Shangri-La Boracay" or "Boracay Island" as your destination. You can then select your desired check-in and check-out dates and the number of guests.

Once you have entered your search criteria, Traveloka will display available rooms and rates for Shangri-La Boracay. Browse through the options, paying attention to room types, amenities, and prices. Select the room that best suits your needs and budget, and then click on the "Book Now" or similar button to proceed to the booking details page.

On the booking details page, you will be asked to provide guest information, including names and contact details. Review your selection carefully to ensure all details are correct. You will then be directed to the payment section, where you can choose from various flexible payment options available on Traveloka, such as credit/debit cards, bank transfers, or e-wallets. After completing the payment, you will receive a confirmation email with your booking details. You can easily book hotel accommodations through Traveloka.

What are the best attractions near Shangri-La Boracay?

The beaches near Shangri-La Boracay offer some of the island's most serene and beautiful spots. Puka Beach, about 1.12 km away, is famous for its unique shell-strewn shores and less crowded atmosphere, providing a more natural island experience. Punta Bunga Beach, a mere 531 meters away, is a secluded cove perfect for a quiet swim or sunbathing. Baling-Hai Beach, also around 1.12 km away, is known for its snorkeling potential and tranquil environment.

For a different kind of adventure, consider visiting Air Juan Seaplane Boracay, located 1.77 km from the resort. This offers a unique aerial perspective of Boracay and its surrounding waters, providing a thrilling experience for those seeking something beyond the usual beach activities. You can also explore the island's interior, perhaps visiting local villages or viewpoints. To make the most of your visit, you can book attraction tickets and tours through Traveloka.

Is Shangri-La Boracay good value for Filipino travelers?

Shangri-La Boracay offers significant value for Filipino travelers seeking a luxury experience, especially considering its 5-star rating and the extensive services provided. While it represents a higher price point, the quality of accommodation, world-class service, and comprehensive facilities justify the investment for those looking for a premium vacation. The resort’s 219 rooms are meticulously maintained, and the amenities are designed to enhance comfort and enjoyment.

The value is further amplified by the resort's location, which provides access to beautiful beaches and recreational spots, coupled with the convenience of on-site dining and services like concierge and laundry. The 892 guest reviews consistently highlight the exceptional service and the overall quality of the stay, indicating that guests feel they receive a high return on their investment. For special occasions or a well-deserved treat, Shangri-La Boracay delivers a superior travel experience.

Why Book on Traveloka?

Whether you need a cheap hotel or an upscale property, Traveloka connects Filipino travelers with thousands of hotels across the Philippines.

When planning your trip to Boracay Island, booking through Traveloka ensures a seamless and rewarding experience tailored for Filipino travelers. The platform offers a vast selection of accommodations, making it easy to find the perfect place to stay, whether you're looking for a luxury resort like Shangri-La Boracay or a more budget-friendly option. This wide range of choices allows you to compare and select based on your specific needs and preferences.

Traveloka understands the diverse financial landscape of Filipino travelers, offering a variety of flexible payment methods. From popular e-wallets like GCash and Maya to credit/debit cards, bank transfers, and the convenient Traveloka PayLater option, you can choose the payment solution that best suits your financial situation. This flexibility makes booking your desired hotel accessible and stress-free.

Furthermore, every booking made on Traveloka earns you Traveloka Points, which can be redeemed for discounts on future bookings. This loyalty program rewards you for your travel choices, allowing you to save money on subsequent hotel stays, flights, or activities. It’s a great way to make your travel budget go further and to plan more adventures across the Philippines and beyond.

Thousands of Hotels Across the Philippines and Beyond

Traveloka provides an extensive inventory of hotels, covering popular destinations across the Philippines and extending to international locations. For travelers specifically heading to Boracay Island, this means access to a comprehensive list of options, from high-end resorts to more affordable accommodations. You can easily compare prices, read reviews, and find the best cheap hotel deals that fit your budget and travel style.

This wide selection is particularly beneficial when planning a trip to a sought-after destination like Boracay. Whether you are looking for a place near the famous White Beach or a more secluded spot, Traveloka’s platform allows you to filter and sort properties to find exactly what you need. The detailed descriptions and guest feedback help you make informed decisions, ensuring your chosen accommodation enhances your overall travel experience.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a robust suite of payment solutions. You can conveniently settle your bookings using GCash or Maya, two of the most popular mobile wallets in the Philippines, ensuring quick and secure transactions. For those who prefer traditional methods, credit and debit card payments are widely accepted.

Additionally, Traveloka supports direct bank transfers, providing another secure channel for payment. For added flexibility, Traveloka PayLater allows you to book now and pay later, spreading the cost of your trip over manageable installments. This array of options ensures that booking your preferred hotel, whether it's a luxury stay or a budget-friendly choice, is always convenient and accessible.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your Traveloka Points balance, a rewarding loyalty program designed to give back to our users. These points are automatically accumulated and can be easily tracked within your Traveloka account. The more you book, the more points you earn, bringing you closer to significant savings on future travel arrangements.

Redeeming your Traveloka Points is a simple process that can be done during the checkout phase of your next booking. Whether you're planning another hotel stay, booking a flight, or arranging activities, your accumulated points can be applied as a discount, effectively lowering the total cost of your trip. This system encourages repeat bookings and makes planning subsequent adventures more economical.

Book Shangri-La Boracay on Traveloka Today

Shangri-La Boracay offers a premier 5-star resort experience on Boracay Island, ideal for travelers seeking luxury, comfort, and exceptional service. With its beautiful location, extensive facilities, and a strong reputation backed by 892 guest reviews, it stands out as a top choice for a memorable Philippine vacation.

By choosing to book your stay at Shangri-La Boracay through Traveloka, you benefit from a user-friendly platform, flexible payment options, and the opportunity to earn rewards. Secure your accommodation now and prepare for an elevated island escape. You can book hotel accommodations and discover more about this property via the Shangri-La Boracay page.

All facilities in Shangri-La Boracay

Lobby Shangri-La Boracay
Lobby
Exterior Shangri-La Boracay
Exterior
Bedroom Shangri-La Boracay
Bedroom
In-room Bathroom Shangri-La Boracay
In-room Bathroom

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

General

  • Swimming pool
  • AC

Sports and Recreations

  • Water sport
  • Game room

Transportation

  • Car rental

Things to Do

  • Health club

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Shangri-La Boracay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Boracay
219
Number of floors in Shangri-La Boracay
6
Another facilities in Shangri-La Boracay
Concierge, Money changer, Medical service, Laundry service, Tours

Frequently asked question in Shangri-La Boracay

What are available facilities at Shangri-La Boracay?
There are top facilites at Shangri-La Boracay such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Boracay?
The standard check-in time at Shangri-La Boracay is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Boracay provide breakfast?
Yes, Shangri-La Boracay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Boracay?
Shangri-La Boracay is a 5.0-star hotel.
How many floors does Shangri-La Boracay have?
Shangri-La Boracay has 6 floors.
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More Reviews from Other Guests in Shangri-La Boracay

Overall Ratings & Reviews Shangri-La Boracay

Traveloka (9)
Other sources (954)
9.6
Exceptional
From 954 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.8

Service and Facilites

9.6

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Traveler Reviews Shangri-La Boracay

Number of reviews per page
20
40
Top reviews
James
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The villa with pool and gazebo was not good. The monkeys had overtaken the area and I count enjoy a serene soak in pool let alone be outside of villa and enjoy. There were 10 to 15 monkeys who would not go away Each day I told staff about the nuance. They just told me not to fed them. I never fed them. The big monkey was staring me down as I was inside villa. The monkeys won 8 to 0. I never relaxed at the villa. They did not even acknowledge that it was extraordinary they just said the villa is next to monkey area. They did not even have a way of getting rid of them. Not pleasant.
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SIMIN
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facility and customer service for the family trip. Will definitely come back again.
THUC
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful room, excellent staffs, nice amenities.
Trina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a great Resort !!!! Exceptional service
Rex
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

5 stars
Sanjay
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A really terrible experience. We paid a high premium to book a room with a “sea view”. But Shangri La gave us a room with a Garden view and a very obstructed view of the sea. At checkin the staff were first arguing aggressively that Shangri La room details on Expedia had specified that it was a partial sea view. But we showed in our confirmed Expedia booking that there was no such caveat of partial view in our booking or in how Expedia is currently marketing “sea views” in current Expedia bookings. After a 2-hour shouting match with check in staff when we shows all the evidence, the staff apologized that the result Om offered was not a sea view but the General Manager Hans refused to acknowledged this core mispresentation although - paradoxically- he agreed to “improve how rooms are marketed and communicated”. A disgraceful display of total lack of ethics and integrity. The resort is beautiful but this horrific experience marred our precious vacation. We would urge Expedia to strongly take up this flagrant ethical violation and misrepresentation on the Expedia platform.
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Endia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is outstanding and everything about it is 5 star. Starting from breakfast, to amenities and the pristine beaches. We loved it and I highly recommend it!!
Dimitar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is fantastic and the service is unbelievable - highly recommended!
James
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had an outstanding stay at this property. The setting is beautiful and very well maintained. The villas are exceptional with spacious layouts and private dipping pools. The food and service were both excellent. The golf cart system was efficient and made it easy to move around the resort. The gym, spa, and restaurants were also excellent. This is THE best resorts on Boracay Island. I highly recommend it and will definitely return.
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Roma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing. Staff are great and everything about ShangriLa is great. We had amazing time.
Sulaiman
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

My stay at Shangri-La Boracay was disappointing overall. The property as a facility felt heavily worn out, with multiple issues in the room that required repairs. Despite upgrading to a suite, I found myself calling maintenance three, four, even five times to fix different problems, which was extremely inconvenient. The check-in experience was also unacceptable. I originally booked a sea-view room, yet I was given a room without the view I paid for. When I raised the issue, the staff attempted to charge me extra for the sea-view room that was already part of my reservation. This led to a heated discussion until the supervisor got involved. After that, the employee came back trying to frame it as if they “upgraded” me, when in reality, they were simply providing the room category I had already booked. I made it clear that there was no need to present it as a favor. While breakfast was excellent and the restaurant quality was strong, the suite I upgraded to still had several maintenance problems, and the overall condition of the property did not match the brand’s reputation. The spa and massage were also far below expectations. The entire resort feels neglected, lacking the proper upkeep needed to maintain a premium standard.
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Samuel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place is well-maintained, like new, from the lobby, the on-site restaurants, the guest rooms. The ambience is warm and elegant. The staff are likewise welcoming, respectful unfailingly helpful. Anything you might want in a five star resort. Shangri-la is the only place I will stay
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Shangri-La Boracay was a picturesque paradise that provided us with a great room, view, amenities, friendly staff, great breakfast options and a campus that is second to none. The staff made our stay special and went out of their way to make sure we enjoyed our stay. Very pleasantly surprised. We'll definitely come back!
Kate
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Could not recommend the ShangriLa enough. We stayed over the Halloween weekend and the lengths staff went to delight their customers was incredible. The speed boat transfer is also so fun.. drummers on arrival too, such a special family vacation! We loved it!!
Anzyl
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Unbelievable views, amazing beaches, outstanding customer service & amenities... 11/10!
Robert Joseph
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Whoever manages this Resort should be given a Golden Star. They have got it together. Now that's a vacation to remember. Thanks to all there! Bob & Dindi
Jessica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was magical. The room was very comfortable with gorgeous views of trees and ocean. What a lovely get away. We really loved the activities that were offered on the property and were sad we couldn't extend a few nights.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Just...wow. couldnt step 10 feet without staff asking if i needed anything. Beautiful property. Could get prime spots near the pool or beach without having to wait for a seat. If it wasnt for the 18 hour flight for for me, i would go every year.
Winston
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing place
KAREN GAILLE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This hotel is exceptional! A must resort in Boracay! Beautiful resort and top-notched service!
Number of reviews per page
20
40

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Exterior 4 Shangri-La Boracay

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Boracay

Traveloka (9)
Other sources (954)
9.6
Exceptional
From 954 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.8

Service and Facilites

9.6

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Traveler Reviews Shangri-La Boracay

Number of reviews per page
20
40
Top reviews
James
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The villa with pool and gazebo was not good. The monkeys had overtaken the area and I count enjoy a serene soak in pool let alone be outside of villa and enjoy. There were 10 to 15 monkeys who would not go away Each day I told staff about the nuance. They just told me not to fed them. I never fed them. The big monkey was staring me down as I was inside villa. The monkeys won 8 to 0. I never relaxed at the villa. They did not even acknowledge that it was extraordinary they just said the villa is next to monkey area. They did not even have a way of getting rid of them. Not pleasant.
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SIMIN
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facility and customer service for the family trip. Will definitely come back again.
THUC
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful room, excellent staffs, nice amenities.
Trina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a great Resort !!!! Exceptional service
Rex
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

5 stars
Sanjay
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A really terrible experience. We paid a high premium to book a room with a “sea view”. But Shangri La gave us a room with a Garden view and a very obstructed view of the sea. At checkin the staff were first arguing aggressively that Shangri La room details on Expedia had specified that it was a partial sea view. But we showed in our confirmed Expedia booking that there was no such caveat of partial view in our booking or in how Expedia is currently marketing “sea views” in current Expedia bookings. After a 2-hour shouting match with check in staff when we shows all the evidence, the staff apologized that the result Om offered was not a sea view but the General Manager Hans refused to acknowledged this core mispresentation although - paradoxically- he agreed to “improve how rooms are marketed and communicated”. A disgraceful display of total lack of ethics and integrity. The resort is beautiful but this horrific experience marred our precious vacation. We would urge Expedia to strongly take up this flagrant ethical violation and misrepresentation on the Expedia platform.
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Endia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is outstanding and everything about it is 5 star. Starting from breakfast, to amenities and the pristine beaches. We loved it and I highly recommend it!!
Dimitar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is fantastic and the service is unbelievable - highly recommended!
James
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had an outstanding stay at this property. The setting is beautiful and very well maintained. The villas are exceptional with spacious layouts and private dipping pools. The food and service were both excellent. The golf cart system was efficient and made it easy to move around the resort. The gym, spa, and restaurants were also excellent. This is THE best resorts on Boracay Island. I highly recommend it and will definitely return.
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Roma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing. Staff are great and everything about ShangriLa is great. We had amazing time.
Sulaiman
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

My stay at Shangri-La Boracay was disappointing overall. The property as a facility felt heavily worn out, with multiple issues in the room that required repairs. Despite upgrading to a suite, I found myself calling maintenance three, four, even five times to fix different problems, which was extremely inconvenient. The check-in experience was also unacceptable. I originally booked a sea-view room, yet I was given a room without the view I paid for. When I raised the issue, the staff attempted to charge me extra for the sea-view room that was already part of my reservation. This led to a heated discussion until the supervisor got involved. After that, the employee came back trying to frame it as if they “upgraded” me, when in reality, they were simply providing the room category I had already booked. I made it clear that there was no need to present it as a favor. While breakfast was excellent and the restaurant quality was strong, the suite I upgraded to still had several maintenance problems, and the overall condition of the property did not match the brand’s reputation. The spa and massage were also far below expectations. The entire resort feels neglected, lacking the proper upkeep needed to maintain a premium standard.
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Samuel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The place is well-maintained, like new, from the lobby, the on-site restaurants, the guest rooms. The ambience is warm and elegant. The staff are likewise welcoming, respectful unfailingly helpful. Anything you might want in a five star resort. Shangri-la is the only place I will stay
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Shangri-La Boracay was a picturesque paradise that provided us with a great room, view, amenities, friendly staff, great breakfast options and a campus that is second to none. The staff made our stay special and went out of their way to make sure we enjoyed our stay. Very pleasantly surprised. We'll definitely come back!
Kate
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Could not recommend the ShangriLa enough. We stayed over the Halloween weekend and the lengths staff went to delight their customers was incredible. The speed boat transfer is also so fun.. drummers on arrival too, such a special family vacation! We loved it!!
Anzyl
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Unbelievable views, amazing beaches, outstanding customer service & amenities... 11/10!
Robert Joseph
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Whoever manages this Resort should be given a Golden Star. They have got it together. Now that's a vacation to remember. Thanks to all there! Bob & Dindi
Jessica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was magical. The room was very comfortable with gorgeous views of trees and ocean. What a lovely get away. We really loved the activities that were offered on the property and were sad we couldn't extend a few nights.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Just...wow. couldnt step 10 feet without staff asking if i needed anything. Beautiful property. Could get prime spots near the pool or beach without having to wait for a seat. If it wasnt for the 18 hour flight for for me, i would go every year.
Winston
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing place
KAREN GAILLE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This hotel is exceptional! A must resort in Boracay! Beautiful resort and top-notched service!
Number of reviews per page
20
40