Apartment in Japan

Everything was good and I have enjoyed stay in the hotel.

We would like to say thanks for the services while we stayed there.

Very close to train station staffs very nice and helpful. Room size 11sq. M better suit for one person. I really enjoy while I stay here.

I recently stayed at hotel mystays fuji Onsen Resort and unfortunately, my experience was far from satisfactory. Despite booking a Standard Twin Room with a Mountain View specifically to enjoy the majestic sight of Mount Fuji, I was sorely disappointed. Upon arrival, I was allocated a room on a lower floor, where the promised Fuji view was obstructed by surrounding buildings. Perplexed by this discrepancy, I approached the staff to address the issue. To my dismay, I was informed that due to the lateness of my booking, all higher floor rooms with unobstructed views were fully occupied. However, what baffled me even more was the fact that I had made my reservation a month in advance, assuming ample time for the hotel to accommodate my request. Despite this, I was met with indifference from the staff, who merely reiterated the lack of availability on higher floors. To add insult to injury, the hotel staff nonchalantly mentioned that there was indeed a room available on the fifth floor, albeit at an additional cost. It was disheartening to realize that I would have to pay extra to receive the room that I had originally booked and expected to receive upon arrival. Overall, my experience at hotel mystays fuji Onsen Resort was marred by a sense of dissatisfaction and frustration. Not only was I denied the promised Fuji view, but I also felt undervalued as a guest, with my concerns dismissed without genuine consideration. In light of these circumstances, I cannot in good conscience recommend hotel mystays fuji Onsen Resort to fellow travelers seeking an enjoyable and accommodating stay in the Fuji region. It is my hope that the management takes heed of such feedback and endeavors to improve their customer service and transparency in the future.

Lokasi strategis dekat stasiun.

Staff is very friendly and accommodating, complete equipment in the room.

Very nice and clean hotel near airport, shuttle bus to and from Narita airport available every 30 minutes. Breakfast also very good.

Air conditioner in the room is very hot. I can't breathe and can't to adjust anything in the room. It 's control from center control. The window can't be opened. The room very tiny but nearby shopping center.

Small room and noisy sound coming from the street. But easy access to metro train and bus.