Villa in Riau

Room is clean and comfort. I would advise hotel to replace towels with the new ones as they are seems to be old and not clean.

Okay room to stay overnight, could be better.

Stay was great though:- the towel seems old and is too thin, tore 1 while using.- some burnt dent in the desk beside the bed and near the TV, might be from cigarettes (though I'm staying in the none smoking room) could improve in this.- also, sometimes I can smell cigarettes, didn't know where the smell is coming from-staff might need to tighten its smoking rule and control the smokers better inside the room.- bathroom simetimes smell stinks, might need ti clean the drainage system.- food taste is so-so. Though having a decent amount of choices and great ommelette!

Nice, clean, comfort. Staff friendliness.

It was good for the accessibility and the staff was helping and kind during the check-in procedure. The bad parts were the cleanliness and amenities inside the room. The room was old and there were a lot of stains at the bathroom mirror. The ambience is kind of dark because the lamp is only available at the entry and 1 small hanging wall in front of the TV. The TV is already too old and has burn mark on it around the edge. The night stand is only 1 touch away from breaking and I think it 's not usable anymore because the surface is already tilted by 20 °. For the security aspect, I think they're quite lack of it because there is 1 lift that is free to acess even for people that doesn't have access card.

Nice hotel building, quite big, strategic location, nice and clean room, in general I'm satisfy and no complaint. The staffs were so kind and helpful.

Breakfast was above average. I appreciate that breakfast buffet was replenished even before it ran out. Though the dining area was busy, the place was roomy enough and comfy to eat. The pool was OK, it has a mini waterslide. The best thing was they got sauna and the changing/shower area was big and clean. Toiletries were provided and there was a water dispenser too!

Good experience bagus banget thank you amanda

What a good short time for holiday this month. We're enjoying this qtime here. Thank you for the good breakfast too, nd please give us “smile” more often 👌🏻.

Good place, and good service. Room is comfy.