The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

【Service Description】

This product is a carpooling product, not a private charter car product. Please be aware that there will be bus/minibus transfers during the trip.

Transfer range: Osaka city ⇆ Kansai Airport KIX (one-way transfer)
Service time: Pick-up 07:00~00:30 (departure every half hour), drop-off 06:30~23:30 (the preferred pick-up time you selected when placing an order is for reference only. Please also note the time you wish to arrive at the airport. After confirming the order, the customer service will try to arrange your pick-up time about 2~2.5 hours before your desired arrival time)

【Airport Pickup and Drop-off Procedure】

・Airport Pickup Procedure

1) Quick check-in: After landing, go to the "INNN Airport Counter" and present the QR code for your booking.
2) Safe journey: The bus departs approximately every 30 minutes according to the schedule. After a brief wait at the airport, staff will guide you to the boarding point.
3) Short Transfers: A dedicated staff member will greet you at the transfer point and guide you to your transfer vehicle after a brief wait. (The shuttle bus number will be displayed after you scan the QR code upon exiting the vehicle. The shuttle bus will be affixed with a large sticker. The transfer distance is within direct sight, so no map is required. Dedicated staff will be on site to assist you.)
4) Smooth Arrival: After transferring to a minibus, follow the route planned by the system (for carpooling, no specified route and no commitment to the order of pick-up and drop-off). Upon arrival at your destination, you will collect your luggage and the airport pick-up service ends.

・Airport drop-off process

1) After placing your order, please be sure to check your messaging to confirm that customer service can contact you and add you to a group for easy contact on the day of your trip. On the day of your trip, the driver will notify you via text message 20 minutes before your vehicle arrives.
2) Be on Time: Please be at the designated location and time to meet your driver. Your driver will pick you up promptly. Please be punctual. If you fail to arrive on time, your missed ride fee will not be refunded.
3) Convenient Transfers: Follow the designated route (carpooling does not specify a specific route or order of pickup and drop-off). Upon arrival at the transfer station, collect your luggage and wait for the shuttle bus. (Scan the QR code upon exiting the bus to display the shuttle bus number. The shuttle bus will be affixed with a large sticker. The transfer distance is within direct sight, so no map is required. Special staff will be on-site to assist.)
4) Safe and direct: The bus departs approximately every 30 minutes according to the schedule, so you don't have to worry. Upon arrival at your destination, you can collect your luggage and the airport pick-up service ends.

【Luggage Regulations】

Each passenger may bring one free carry-on baggage under 32 inches (three sides less than 170cm) and one free carry-on baggage under 20 inches (three sides less than 115cm). Please note that any excess baggage or extra baggage must be purchased separately. (Under 50cm in height and 30 liters in volume. Backpacks and other carry-on baggage are permitted but do not count towards your baggage allowance.)
Special Baggage - Strollers: Foldable strollers are considered one piece of luggage within 32 inches; pocket strollers are considered one piece of luggage within 20 inches; large strollers (over 88cm) are not accepted.
- Wheelchairs cannot be transported.
・Luggage that cannot be carried and will be refused - Baggage with one side >90cm (fishing rods/skis/golf bags/wheelchairs/guitars, etc.)
- Pets - Liquids with a risk of leakage (live seafood/unsealed alcohol)
- Fragile items (LCD screens, musical instruments, etc.)

※Consequences of violation: Concealing prohibited items will result in order cancellation or vehicle refusal. All losses and consequences arising from this will be borne by the passenger. Please be aware of this.

Airport transportation comparison

After landing, please go to the "INNN Airport Counter" and show your booking code. (T1)

After landing, please go to the "INNN Airport Counter" and show your booking code. (T2)

Departure schedule (for reference only, subject to actual schedule on the day)