Nightelier Mermaid Waters

Hotels
8.6
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Caitlin

10.0
/ 10
Our room was lovely, very clean and had everything we needed. The bed was very soft and it would have been nice to have it firmer. The shower was a beautiful rain shower and it was also spacious. Staff were very helpful and friendly and the restaurant was lovely. We will definitely be staying here again.

Jenisha

10.0
/ 10
Room was good and clean. The staff were very friendly. The breakfast buffet was the best part. We were only there for the night ao did not get to enjoy the pool but looked beautiful. Clean place and secure parking.

Paul

10.0
/ 10
The rooms were clean and spacious and close to all ammenities. The staff were helpful and friendly and breakfast was simple and tasty .
In the Area
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Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, Gold Coast, Queensland, Australia, 4218

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
In Gold Coast (Mermaid Waters)
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What's around Nightelier Mermaid Waters

Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, Gold Coast, Queensland, Australia, 4218
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Mermaid Waters Hotel by Nightcap Plus Rates per Night

Mermaid Waters Hotel by Nightcap Plus room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mermaid Waters Hotel by Nightcap Plus hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mermaid Waters Hotel by Nightcap Plus Location & Address

Mermaid Waters Hotel by Nightcap Plus is located at Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, Gold Coast, Queensland, Australia, 4218. It's situated in the Gold Coast area of Australia, known for its vibrant nightlife and street food. The hotel is approximately 7 km from the city center.

How to go to Mermaid Waters Hotel by Nightcap Plus from Airport

Figuring out the best way to get from the airport to your hotel can be a bit of a puzzle. Luckily, there are several options for a smooth hotel transfer from Gold Coast Airport (OOL) to Mermaid Waters Hotel by Nightcap Plus. Here's a breakdown to help you choose:

  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 25-35 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services offer a similar door-to-door service as taxis. Simply book a ride through the app upon arrival.
  • Airport Shuttle (Cost-Effective):

    Several shuttle services operate from Gold Coast Airport, offering shared rides to various hotels in the area. This is a more budget-friendly option, but the journey time may be longer due to multiple stops.
  • Public Bus (Most Affordable):

    Take the 777 bus from the airport to Broadbeach South station, then transfer to a local bus that stops near the hotel. This is the cheapest option but also the most time-consuming.
  • Traveloka Airport Transfer (Pre-Booked Peace of Mind):

    Pre-book your airport transfer via Traveloka for a hassle-free experience. A driver will be waiting for you upon arrival, ensuring a smooth and comfortable journey to the hotel.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget, the public bus is a viable option, but allow extra travel time. Booking an airport transfer via Traveloka in advance can also save you time and stress.

Mermaid Waters Hotel by Nightcap Plus Reviews & Summary

Want to know all about Mermaid Waters Hotel by Nightcap Plus before you book? This hotel consistently receives positive hotel reviews, particularly for its convenient location and friendly staff. Guests appreciate the comfortable rooms and the overall value for money.

What guests love about this hotel is its proximity to local attractions and the Gold Coast's famous beaches. The hotel also boasts a relaxed atmosphere, making it ideal for both leisure and business travellers. One standout feature is the on-site restaurant, which serves delicious meals at reasonable prices.

"Great location, clean rooms, and friendly staff. I would definitely stay here again!" This positive review hotel highlights the key aspects that make Mermaid Waters Hotel by Nightcap Plus a popular choice for visitors to the Gold Coast.

Mermaid Waters Hotel by Nightcap Plus Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Mermaid Waters Hotel by Nightcap Plus offers a variety of categories of hotel rooms to suit different needs and budgets. From cosy standard rooms to more spacious suites, there's something for everyone.

  • Standard Room:

    These rooms offer comfortable accommodation with a queen-sized bed, ensuite bathroom, and essential amenities. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the standard rooms, the deluxe rooms feature a king-sized bed and may offer views of the surrounding area. Non-smoking only.
  • Family Room:

    Ideal for families, these rooms typically include a queen-sized bed and two single beds. Some family rooms may have a bathtub.
  • Suite:

    The suites offer the most space and luxury, with a separate living area and a larger bathroom. Bathtubs are available in some suites.
  • Accessible Room:

    Designed for guests with mobility issues, these rooms feature wider doorways, grab bars in the bathroom, and other accessibility features.

Please note that Mermaid Waters Hotel by Nightcap Plus is not a pet-friendly hotel. Additional charges may apply for extra beds or other specific requests.

Hotel Facilities in Mermaid Waters Hotel by Nightcap Plus

Hotel amenities can significantly enhance your stay, making it more comfortable and enjoyable. Mermaid Waters Hotel by Nightcap Plus offers a range of hotel facilities to cater to both adults and children. Whether you're looking to relax by the pool or stay connected with free Wi-Fi, this hotel has you covered.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy delicious meals at the on-site restaurant, serving breakfast, lunch, and dinner.
  • Bar:

    Unwind with a drink at the hotel bar, open until late.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Parking:

    Free parking is available for hotel guests.
  • Laundry Service:

    Laundry facilities are available for a small fee.
  • 24-Hour Reception:

    The reception desk is open 24 hours a day to assist with any queries or requests.

Please note that some hotel facilities may have limited operating hours or require additional fees. Contact the hotel directly for more information.

Hotel Buffet or Restaurant/Cafe in Mermaid Waters Hotel by Nightcap Plus

Having convenient dining options within your hotel can make your stay much easier and more enjoyable. Mermaid Waters Hotel by Nightcap Plus features an on-site hotel restaurant and bar, providing guests with a variety of culinary choices.

  • Restaurant:

    The hotel restaurant serves a range of Australian and international cuisine. Open for breakfast (6:30 AM - 9:30 AM), lunch (12:00 PM - 2:00 PM), and dinner (6:00 PM - 9:00 PM). Prices for main courses range from SGD 20 to SGD 40.
  • Bar:

    The hotel bar offers a selection of beers, wines, and cocktails. Open from 4:00 PM until late. Happy hour is from 5:00 PM to 7:00 PM daily.

While the hotel doesn't offer a buffet, the restaurant features daily specials and a diverse menu to cater to different tastes. Signature dishes include the grilled barramundi and the slow-cooked lamb shank.

Mermaid Waters Hotel by Nightcap Plus Airport pickups and How to Book

Arranging a hotel to airport transfer can save you time and hassle, especially after a long flight. Mermaid Waters Hotel by Nightcap Plus does not directly offer airport pick-up services, but you can easily book a transfer through Traveloka.

To book a hotel to airport transfer, simply visit the Traveloka website or app and search for airport transfer services in the Gold Coast area. You can then select a suitable vehicle and provide your flight details and hotel information. Advance notice is typically required, so it's best to book your transfer at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Knowing the nearby public transport options can make it easier to explore the Gold Coast. While there isn't an MRT station directly next to the hotel, there are several convenient bus stops nearby.

  • Bus Stop on Markeri Street (200m):

    This bus stop is a short walk from the hotel and offers services to various destinations in the Gold Coast.
  • Bus Stop on Bermuda Street (500m):

    Another nearby bus stop with frequent services.

To use the public transport system, you can purchase a Go Card, which is a rechargeable smart card. Go Cards can be purchased and topped up at various locations, including convenience stores and train stations. Alternatively, you can use contactless payment methods on some buses.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? The Gold Coast is packed with nearby places to go and nearby sightseeing places, making it the perfect destination for a family holiday. Here are some top picks for things to see nearby:

  • Sea World (8 km):

    A marine theme park with animal shows, rides, and exhibits. Entry price: Approximately SGD 90 per adult.
  • Warner Bros. Movie World (20 km):

    A movie-themed amusement park with thrilling rides and live shows. Entry price: Approximately SGD 90 per adult.
  • Dreamworld (25 km):

    Another popular theme park with a variety of rides and attractions. Entry price: Approximately SGD 90 per adult.
  • Currumbin Wildlife Sanctuary (10 km):

    Get up close with Australian wildlife, including kangaroos, koalas, and lorikeets. Entry price: Approximately SGD 40 per adult.
  • Surfers Paradise Beach (5 km):

    Enjoy a day at the beach, swimming, surfing, or simply relaxing on the sand. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mermaid Waters Hotel by Nightcap Plus (Gold Coast)

Exploring the local food scene is a must when visiting the Gold Coast. From trendy cafes to delicious local restaurants, there's something to satisfy every palate. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • The Coffee Club:

    A popular chain cafe serving breakfast, lunch, and coffee.
  • Grill'd:

    A burger restaurant known for its healthy and delicious burgers.
  • Nando's:

    A Portuguese-style chicken restaurant.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Freshly battered fish served with crispy chips.
  • Sausage Rolls:

    A flaky pastry filled with seasoned sausage meat.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Mermaid Waters Hotel by Nightcap Plus (Gold Coast)

Whether you're looking for souvenirs or designer brands, the Gold Coast offers a variety of nearby shopping destinations. From bustling malls to local markets, there's something for every shopper.

  • Pacific Fair Shopping Centre:

    A large shopping mall with a wide range of stores, including department stores, fashion boutiques, and restaurants.
  • Robina Town Centre:

    Another major shopping mall with a variety of retailers and entertainment options.
  • Australia Fair Shopping Centre:

    Located in Southport, this shopping centre offers a mix of department stores, specialty shops, and dining options.

Other Places to Stay Near Mermaid Waters Hotel by Nightcap Plus

If Mermaid Waters Hotel by Nightcap Plus isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here are some options to consider, ranging from luxury to budget-friendly:

Luxury/5–6 Star Hotels Nearby:

  • The Langham, Gold Coast:

    A luxurious hotel with stunning ocean views and world-class amenities.
  • JW Marriott Gold Coast Resort & Spa:

    A five-star resort with multiple swimming pools, restaurants, and a spa.
  • Peppers Soul Surfers Paradise:

    A stylish hotel with spacious apartments and panoramic views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Novotel Surfers Paradise:

    A modern hotel with a swimming pool, restaurant, and bar.
  • Mantra Circle on Cavill:

    A centrally located hotel with spacious apartments and excellent facilities.
  • QT Gold Coast:

    A trendy hotel with a retro-chic design and a lively atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • BreakFree Surfers Paradise:

    A budget-friendly hotel with comfortable apartments and a swimming pool.
  • Mantra on View Hotel:

    A well-located hotel with comfortable rooms and a range of amenities.
  • Paradise Resort Gold Coast:

    A family-friendly resort with a water park and various activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel for your Gold Coast getaway is essential for a memorable trip. Mermaid Waters Hotel by Nightcap Plus offers a comfortable and convenient base for exploring all that this vibrant destination has to offer. With its affordable rates, convenient location, and range of amenities, it's a popular choice for both leisure and business travellers.

Don't wait any longer to secure your hotel availability! Start planning your trip today and take advantage of the best hotel reservations and room booking deals available on Traveloka. With a wide selection of hotels and exclusive offers, Traveloka makes it easy to find the perfect accommodation for your needs. book cheap hotels in Australia and discover amazing cheap hotels nearby!

All facilities in Nightelier Mermaid Waters

Bar, Cafe and Lounge Nightelier Mermaid Waters
Bar, Cafe and Lounge
Swimming Pool Nightelier Mermaid Waters
Swimming Pool
Entertainment Facility Nightelier Mermaid Waters
Entertainment Facility
Functional Hall Nightelier Mermaid Waters
Functional Hall
Common Space Nightelier Mermaid Waters
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Picnic area
  • Barbecue
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Parking

Sports and Recreations

  • Game room
  • Billiard
  • Golf course

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children games

Transportation

  • Bus/truck parking

Accessibilty

  • Accessible parking

Public Facilities

  • Parking

Business Facilities

  • Meeting rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Nightelier Mermaid Waters

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Caters to LGBTQIA+ guests, Car recommended, Contactless check-in is available, No elevators
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nightelier Mermaid Waters
104
Number of floors in Nightelier Mermaid Waters
3
Another facilities in Nightelier Mermaid Waters
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Nightelier Mermaid Waters

What are available facilities at Nightelier Mermaid Waters?
There are top facilites at Nightelier Mermaid Waters such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nightelier Mermaid Waters?
The standard check-in time at Nightelier Mermaid Waters is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00
Does Nightelier Mermaid Waters provide breakfast?
Yes, Nightelier Mermaid Waters provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Nightelier Mermaid Waters
Nightelier Mermaid Waters has a 3.5-star rating.
How many floors does Nightelier Mermaid Waters have?
Nightelier Mermaid Waters has 3.
See All

More Reviews from Other Guests in Nightelier Mermaid Waters

Overall Ratings & Reviews Nightelier Mermaid Waters

Traveloka (4)
Other sources (1,002)
8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nightelier Mermaid Waters

Number of reviews per page
20
40
Top reviews
Caitlin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was lovely, very clean and had everything we needed. The bed was very soft and it would have been nice to have it firmer. The shower was a beautiful rain shower and it was also spacious. Staff were very helpful and friendly and the restaurant was lovely. We will definitely be staying here again.
Jenisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was good and clean. The staff were very friendly. The breakfast buffet was the best part. We were only there for the night ao did not get to enjoy the pool but looked beautiful. Clean place and secure parking.
Bradley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great room, comfortable and modern. Staff very helpful.
Leverne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect, thankyou so much. We will be back.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean and spacious and close to all ammenities. The staff were helpful and friendly and breakfast was simple and tasty .
JASON
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn't get Netflix and I was told yeah sorry some rooms don't work and we can't fix it. Shower door doesn't close properly. Bird droppings all over the window. Bistro amenities were dirty and no toilet paper available. Food was great and the staff were friendly.
Sonja
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean large room, helpful staff, good pool, great breakfast and good evening meals. Nice area to stay
Stephen
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was cigarette smoke wafting through the building when we arrived to our room. The hallway carpets were in need of a vacuum. The breakfast buffet wasn’t as special as it was made out to be. Otherwise good value, especially during the school summer holiday period.
iona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great value for money. Good breakfast spread, pool open til late, pool towels available, secure parking. Drink vouchers were a great touch too! Great location between surfers and Burleigh
Terry
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fronk desk people very courteous
Jordon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food and staff were excellent, with a great environment making it an enjoyable experience.
Scott
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good quality food and drinks. Good gaming room and facilities. Will stay here again
Jason
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good hotel for price. has private tub. old but refined. breakfast was good
Luke
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms Awesome features on prem - bar, pool area with table service. Free breakfast. Great price.
Shivani
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was surprised there was still live music on but the bar and kitchen were all closed at 9pm Lovely stat overall
Leigh
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Checkin was terrible staff used no common sense and will be looking for somewhere else to stay for business
Trevor
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes, all goog
Yannick
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Awful experience, especially dealing with the staff at the office. Upon arrival we asked if it was possible to check out late because we were traveling with a baby and she usually needs to take a nap late in the morning. They said yes you can check out a 12am instead at 10am. So we says thank you, that was just an extra 2 hours but it was better than 10am. The following day when ready to check out, we had to deal with a different Lady. She said because we checked out at 12 they were going to charge us an extra 100$ we said no that had not been mentioned to us at all. The worse thing was that during that night, right in the middle of the night the emergency alarm starting to ring so loudly. It was saying, emergency, go out immediately. It was kept repeating that sentence and the alarm would not stop. So all of us, all the customers had to run outside in their pijamas, that was very disturbing especially for our baby, the alarm was so loud, poor thing she was so disoriented and exhausted. So all the customers, in the middle of the night, had to wait outside in their pijamas, it was raining like crazy that night. Eventually we were they told to go back in our room without any explanation. We later found out they just had an issue with their alarm system. We were exhausted, after that it was impossible for our baby to go back to sleep. Even when we mentioned that to the office lady she continued insisting we had to pay the extra 100$ that was so unkind and unreasonable
Read More
Jackie
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place
Jared
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff. Surprisingly nice rooms - better than expected
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Nightelier Mermaid Waters

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Nightelier Mermaid Waters

Traveloka (4)
Other sources (1,002)
8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nightelier Mermaid Waters

Number of reviews per page
20
40
Top reviews
Caitlin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was lovely, very clean and had everything we needed. The bed was very soft and it would have been nice to have it firmer. The shower was a beautiful rain shower and it was also spacious. Staff were very helpful and friendly and the restaurant was lovely. We will definitely be staying here again.
Jenisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was good and clean. The staff were very friendly. The breakfast buffet was the best part. We were only there for the night ao did not get to enjoy the pool but looked beautiful. Clean place and secure parking.
Bradley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great room, comfortable and modern. Staff very helpful.
Leverne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect, thankyou so much. We will be back.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean and spacious and close to all ammenities. The staff were helpful and friendly and breakfast was simple and tasty .
JASON
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn't get Netflix and I was told yeah sorry some rooms don't work and we can't fix it. Shower door doesn't close properly. Bird droppings all over the window. Bistro amenities were dirty and no toilet paper available. Food was great and the staff were friendly.
Sonja
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean large room, helpful staff, good pool, great breakfast and good evening meals. Nice area to stay
Stephen
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was cigarette smoke wafting through the building when we arrived to our room. The hallway carpets were in need of a vacuum. The breakfast buffet wasn’t as special as it was made out to be. Otherwise good value, especially during the school summer holiday period.
iona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great value for money. Good breakfast spread, pool open til late, pool towels available, secure parking. Drink vouchers were a great touch too! Great location between surfers and Burleigh
Terry
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fronk desk people very courteous
Jordon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food and staff were excellent, with a great environment making it an enjoyable experience.
Scott
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good quality food and drinks. Good gaming room and facilities. Will stay here again
Jason
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good hotel for price. has private tub. old but refined. breakfast was good
Luke
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms Awesome features on prem - bar, pool area with table service. Free breakfast. Great price.
Shivani
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was surprised there was still live music on but the bar and kitchen were all closed at 9pm Lovely stat overall
Leigh
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Checkin was terrible staff used no common sense and will be looking for somewhere else to stay for business
Trevor
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes, all goog
Yannick
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Awful experience, especially dealing with the staff at the office. Upon arrival we asked if it was possible to check out late because we were traveling with a baby and she usually needs to take a nap late in the morning. They said yes you can check out a 12am instead at 10am. So we says thank you, that was just an extra 2 hours but it was better than 10am. The following day when ready to check out, we had to deal with a different Lady. She said because we checked out at 12 they were going to charge us an extra 100$ we said no that had not been mentioned to us at all. The worse thing was that during that night, right in the middle of the night the emergency alarm starting to ring so loudly. It was saying, emergency, go out immediately. It was kept repeating that sentence and the alarm would not stop. So all of us, all the customers had to run outside in their pijamas, that was very disturbing especially for our baby, the alarm was so loud, poor thing she was so disoriented and exhausted. So all the customers, in the middle of the night, had to wait outside in their pijamas, it was raining like crazy that night. Eventually we were they told to go back in our room without any explanation. We later found out they just had an issue with their alarm system. We were exhausted, after that it was impossible for our baby to go back to sleep. Even when we mentioned that to the office lady she continued insisting we had to pay the extra 100$ that was so unkind and unreasonable
Read More
Jackie
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place
Jared
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff. Surprisingly nice rooms - better than expected
Number of reviews per page
20
40