Hilton Garden Inn Gaborone

I stayed at the Hilton Garden Inn for five nights in early November.Although there was a pleasant ambience around the hotel, my room was disappointing. The glass shower enclosure had a gap of almost half an inch that allowed all water hitting the enclosure to land on the floor. I had to contort myself to prevent that from happening. Secondly, on the day of departure, before I had a chance to have my shower and head to the airport, the room service came and took my towels, because it was "checkout day" even though it was several hours before checkout time. Those are the two things that stuck out. Little things like that added up, but overall I can say that I would try the other hotel just down the street before I ventured back to the Hilton. The people were nice and well-intentioned, and generally helpful. So there's nothing in that area I would complain about. The food was excellent, the chef outdid himself several times. If you stay here you have to try the "beef salad". He did a great job on that. I wish I could give more stars for performances like that, but that would not be fair to other visitors

The room was clean and spacious. The hotel is located in the CBD and near a few restaurants and bars. I couldn't download the rideshare apps, so i could not venture too far. Found myself going to the same places a couple times each. My flight was changed 4 times, so now i had an evening flight. The front desk was thoughtful and allowed an extended late check out. That was really appreciated and i can't thank them enough for that. Exceptional service.

Staff courteous, rooms in excellent condition, food and setvice at the restaurant was good , gym coukd use more variety of equipment

The staff was great. I love the location of the hotel as it was convenient and easy for me to walk to most places.

Great stay in at great location

Noise from club down stairs - moved rooms at 2230 with an 8 year old who was in tears

Satisfactory

We’re on bicycles visiting from Australia. The staff were welcoming and incredibly helpful ( especially Chubu , sorry for the spelling) Everyone went out of their way to solve an issue that arose and we were overwhelmed by all the help we received. The rooms were comfortable and quiet. The restaurant was fantastic catering for our intolerances . Highly recommend this hotel.

It was a wonderful stay. The service was excellent. People were very kind and helpful.

Decent place, clean and comfortable.

Everything is great about the hotel. I enjoyed my stay.

Terrific option in Gaborone. As good as it gets!

front desk staff were very helpful and friendly. Security is very excellent. I liked the restaurant; the food was up to a point and very delicious. The hotel parking was on point and very good accessibility to the hotel lobby. The surrounding area is very clean and the city of Gaborone by itself is very clean. We felt very safe and welcome. If coming back to Gaborone, I would definitely like to come to this place again. Hertz car rental is at the hotel vicinity.

Very comfortable stay.

In the heart of CBD, close to BITC and Riverwalk Mall. Great road infrastructure to get around the city and out of the city close to the airport. Perfect location!

Everything about this hotel is excellent Friendly staff Very clean environment Staff very professional cozy hotel with amazing food Location of the hotel is good as well

The staff were always willing to assist, as needed, in a timely manner. No matter how all the request, they were always there with a smile to help. The resort is also well kept which important considering the other resort options in the neighboring areas.

Everything was excellent

Good stay with good food. Overall a great business hotel.

The most impressive aspect of the hotel was the friendliness and professionalism of everyone we had contact with during our stay at the hotel.