Best Western St. Catharines Hotel & Conference Centre

Hotels
7.8
/10
Pleasant
955 reviews

What Guests Say About Their Stay

Hiroko
10.0
/ 10
Receptionists welcomed us nice and friendly. The room was clean and spacious. The king size bed was also spacious for two people. The hotel has nice patio, gym and indoor pool. We didn’t spend much time at the hotel, though. We will stay here next time, will bring bathing suits.
Dana
10.0
/ 10
Was a great stay they had so much things to do swimming, arcade , restaurant and only a 15 min drive to the falls deffently staying again
Xiomara
10.0
/ 10
Front desk staff were friendly... room was perfect for a couple and were a lot a options to eat no more then 2 minutes away... clean pool
In the Area
See Map
2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western St. Catharines Hotel & Conference Centre is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western St. Catharines Hotel & Conference Centre

2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9
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Discover More About Best Western St. Catharines Hotel & Conference Centre

Location


Best Western St. Catharines Hotel & Conference Centre is a hotel is located at Regional Municipality of Niagara.

About Best Western St. Catharines Hotel & Conference Centre

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western St. Catharines Hotel & Conference Centre exclusively for you.

Best Western St. Catharines Hotel & Conference Centre is a wise choice for travelers visiting Regional Municipality of Niagara.

All facilities in Best Western St. Catharines Hotel & Conference Centre

Others Best Western St. Catharines Hotel & Conference Centre
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room

Transportation

  • Bus/truck parking

Accommodation Policy & General Information in Best Western St. Catharines Hotel & Conference Centre

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
16:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western St. Catharines Hotel & Conference Centre
146
Number of floors in Best Western St. Catharines Hotel & Conference Centre
2
Another facilities in Best Western St. Catharines Hotel & Conference Centre
Hot tub, Indoor pool, Picnic area, Garden, Outdoor pool

Frequently asked question in Best Western St. Catharines Hotel & Conference Centre

What are available facilities at Best Western St. Catharines Hotel & Conference Centre?
There are top facilites at Best Western St. Catharines Hotel & Conference Centre such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western St. Catharines Hotel & Conference Centre?
The standard check-in time at Best Western St. Catharines Hotel & Conference Centre is starting from 16:00 - 01:00 while the latest check-out time is at Before 11:00
Does Best Western St. Catharines Hotel & Conference Centre provide breakfast?
Yes, Best Western St. Catharines Hotel & Conference Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western St. Catharines Hotel & Conference Centre
Best Western St. Catharines Hotel & Conference Centre has a 2.5-star rating.
How many floors does Best Western St. Catharines Hotel & Conference Centre have?
Best Western St. Catharines Hotel & Conference Centre has 2.
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More Reviews from Other Guests in Best Western St. Catharines Hotel & Conference Centre

7.8
Pleasant
From 955 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Best Western St. Catharines Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Naoya
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Since the main entrance is under construction, the restaurant is used as the entrance. However, when we arrived, the restaurant was closed and we had to drive around the hotel a couple of times to find the entrance. The wing where our room was located felt really damp and so did our room. There were also spider webs in the room near the ceiling. Staff are all great and friendly.
Read More
Karly
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front staff not very friendly
Mary Erlinda
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we were late check-in almost 12 midnight and felt very tired unfortunately we were given the room that was occupied because my cousin tried to open the door and it was double locked. So I have to back to the reception to ask for another room.
Syed
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Inconvenience because of construction
bert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For a regular Best Western, it was over priced. also cant believe the addition of all the taxes. goverment tax, resort tax and municipal tax. was almost 1/3 of the cost of the stay.
Elizabeth
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While the staff was amazing and kept the place clean, the rooms are outdated and the bathrooms are the worse part. The shower knobs felt like they would break off and we got scalded every shower when the pressure changed while showering. Ridiculously low sinks, sad carpet and a squeaky bed finished off the experience.
Jason
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room Plenty of parking Right off the highway Friendly staff Balcony with chair was nice
Hiroko
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Receptionists welcomed us nice and friendly. The room was clean and spacious. The king size bed was also spacious for two people. The hotel has nice patio, gym and indoor pool. We didn’t spend much time at the hotel, though. We will stay here next time, will bring bathing suits.
Libni
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had visited other best western is totally different about price and how look like the hotel. This hotel looks like a motel. In my personal opinion I think, I won’t visit this hotel again.
Kathleen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

quiet
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is your average chain hotel. This one seems to cater more to families with children. It is well worn and can be noisy with teen age children in other rooms who may not always be supervised. We missed the outdoor pool as it had been closed for the season.
Daniel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

AC
Melissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot! Hotel room is super clean and the staff and check in was amazing! Breakfast was included and was great! Overall great stay!
Gokce
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed on the second floor, room#200 first room when you entered the hallway, next to hallway entrance’s door. All night people kept hitting the door and letting their children run out in the hallway. It was around 4:30am when all the chaos stopped. In addition, the door used to enter the hallway is unnecessarily loud, especially right next to the room.
Read More
Joel
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Dana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a great stay they had so much things to do swimming, arcade , restaurant and only a 15 min drive to the falls deffently staying again
Albert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A fine stay. Nothing wrong with the room. Check-in was a bit rough as it took a while, and they asked my mother for her ID even though I was paying for both rooms - that’s never happened to me before and I’m not sure why it was necessary.
Philip
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff at check in were super nice and accommodating . The room was standard and the bathroom renovation was unfortunately not well done. The bathroom counter was very low especially for men . While breakfast was included many of the guests had to wait for the food to be replenished . Otherwise the food was ok. Location was good.
Read More
jazbin
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathrooms need an upgrade, bathtub not draining properly, bathroom fan not working. Breakfast was great, good restaurant and seating arrangements were great. Lobby and staff were nice and friendly. Night staff addressed our concerns and helped to fix the issue. Though we had stay 2 nights, we stayed only one night as it was not to our expectation, price of room seemed to be jacked up though we did the booking in January.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western St. Catharines Hotel & Conference Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 955 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western St. Catharines Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Naoya
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Since the main entrance is under construction, the restaurant is used as the entrance. However, when we arrived, the restaurant was closed and we had to drive around the hotel a couple of times to find the entrance. The wing where our room was located felt really damp and so did our room. There were also spider webs in the room near the ceiling. Staff are all great and friendly.
Read More
Karly
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front staff not very friendly
Mary Erlinda
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we were late check-in almost 12 midnight and felt very tired unfortunately we were given the room that was occupied because my cousin tried to open the door and it was double locked. So I have to back to the reception to ask for another room.
Syed
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Inconvenience because of construction
bert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For a regular Best Western, it was over priced. also cant believe the addition of all the taxes. goverment tax, resort tax and municipal tax. was almost 1/3 of the cost of the stay.
Elizabeth
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While the staff was amazing and kept the place clean, the rooms are outdated and the bathrooms are the worse part. The shower knobs felt like they would break off and we got scalded every shower when the pressure changed while showering. Ridiculously low sinks, sad carpet and a squeaky bed finished off the experience.
Jason
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room Plenty of parking Right off the highway Friendly staff Balcony with chair was nice
Hiroko
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Receptionists welcomed us nice and friendly. The room was clean and spacious. The king size bed was also spacious for two people. The hotel has nice patio, gym and indoor pool. We didn’t spend much time at the hotel, though. We will stay here next time, will bring bathing suits.
Libni
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had visited other best western is totally different about price and how look like the hotel. This hotel looks like a motel. In my personal opinion I think, I won’t visit this hotel again.
Kathleen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

quiet
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is your average chain hotel. This one seems to cater more to families with children. It is well worn and can be noisy with teen age children in other rooms who may not always be supervised. We missed the outdoor pool as it had been closed for the season.
Daniel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

AC
Melissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot! Hotel room is super clean and the staff and check in was amazing! Breakfast was included and was great! Overall great stay!
Gokce
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed on the second floor, room#200 first room when you entered the hallway, next to hallway entrance’s door. All night people kept hitting the door and letting their children run out in the hallway. It was around 4:30am when all the chaos stopped. In addition, the door used to enter the hallway is unnecessarily loud, especially right next to the room.
Read More
Joel
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Dana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a great stay they had so much things to do swimming, arcade , restaurant and only a 15 min drive to the falls deffently staying again
Albert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A fine stay. Nothing wrong with the room. Check-in was a bit rough as it took a while, and they asked my mother for her ID even though I was paying for both rooms - that’s never happened to me before and I’m not sure why it was necessary.
Philip
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff at check in were super nice and accommodating . The room was standard and the bathroom renovation was unfortunately not well done. The bathroom counter was very low especially for men . While breakfast was included many of the guests had to wait for the food to be replenished . Otherwise the food was ok. Location was good.
Read More
jazbin
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathrooms need an upgrade, bathtub not draining properly, bathroom fan not working. Breakfast was great, good restaurant and seating arrangements were great. Lobby and staff were nice and friendly. Night staff addressed our concerns and helped to fix the issue. Though we had stay 2 nights, we stayed only one night as it was not to our expectation, price of room seemed to be jacked up though we did the booking in January.
Read More
Number of reviews per page
20
40