What do past guests say about Hotel Zero 1?

Hotel Zero 1 is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hotel Zero 1

Name: Hotel Zero 1
Address: 01 Rene-Levesque Blvd. Est, Downtown Montréal, Montréal, Québec, Canada, H2X 3Z5, 01 Rene-Levesque Blvd. Est, Québec, H2X 3Z5, Canada
Rating: 8.1

Apartments

8.1

/10

Very Good

2,893 reviews

What Guests Say About Their Stay

Alexandre

10.0

/ 10

Excellent Price, perfect room, excellent location for everything downtown, courteous staff

Manisha

10.0

/ 10

Gorgeous room with views, very clean, easy check in and quiet 👍 recommended to everyone

Albert

10.0

/ 10

Large rooms, super comfortable bed with soft sheets and excellent pillows. Excellent location

In the Area

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01 Rene-Levesque Blvd. Est, Downtown Montréal, Montréal, Québec, Canada, H2X 3Z5

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Zero 1 is a apartment is located at Le Plateau-Mont-Royal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Zero 1

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What's around Hotel Zero 1

01 Rene-Levesque Blvd. Est, Downtown Montréal, Montréal, Québec, Canada, H2X 3Z5

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Discover More About Hotel Zero 1

Location

Hotel Zero 1 is a apartment is located at Le Plateau-Mont-Royal.

About Hotel Zero 1

The apartment’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Zero 1 is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Hotel Zero 1 is the right place to stay.

All facilities in Hotel Zero 1

Others

Hotel Services

Tours
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms
Computer station

Public Facilities

Others
Smoke-free area
Elevator

General

Banquet
Parking

Food and Drinks

Breakfast

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Zero 1

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately CAD 23 for adults and CAD 23 for children
Covered valet parking fee: CAD 35 per day
Nearby parking fee: CAD 25 per day (2133 ft away; open 7:30 AM to 10:30 PM)
Pet fee: CAD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: CAD 100 per stay
1.3 percent destination fee will be charged

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards

Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 07:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 07:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Zero 1	149
Number of floors in Hotel Zero 1	10
Another facilities in Hotel Zero 1	Tours, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Zero 1

What are available facilities at Hotel Zero 1?

There are top facilites at Hotel Zero 1 such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Zero 1?

The standard check-in time at Hotel Zero 1 is starting from 15:00 - 07:00 while the latest check-out time is at Before 12:00

Does Hotel Zero 1 provide breakfast?

Yes, Hotel Zero 1 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Zero 1

Hotel Zero 1 has a 3.5-star rating.

How many floors does Hotel Zero 1 have?

Hotel Zero 1 has 10.

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More Reviews from Other Guests in Hotel Zero 1

Overall Ratings & Reviews Hotel Zero 1

Traveloka (2)

Other sources (2,891)

8.2

Very Good

From 2,891 reviews

Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Hotel Zero 1

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Top reviews

Shaun

Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Bathroom water pressure and temp was terrible. No extra pillows. TVs mounted in a weird way and too small and clearly 10+ years old.

David

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

great location and service

Franky

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very disappointing experience. When I checked in, I was given a room that had not been cleaned at all. On top of that, the staff was unsure and asked me to wait at the reception while they “double-checked” whether the room was cleaned or not. This is not professional and not acceptable for a hotel. Basic standards like cleanliness and proper room preparation were clearly not met. I would not recommend staying here. No compensation, nothing.

Jeanette

Leisure with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there for 3 nights, there was no room service which was fine but we asked for fresh towels twice, they told us they would send some up but nothing ever came. Coffee maker didn’t work. When we left we forgot our fire stick, I called the hotel immediately about it to come pick it up and no one has returned my call which is fine it’s only a fire stick, but I looked and someone has been using it so one of the staff must have taken it

Ian

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Clean and spacious

Angela

Friends and Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean. The amenities were satisfactory. We were surprised and slightly disappointed, that in room 1016 there were 3 mirrors in the bathroom (including in the shower; but not ONE mirror in the bedroom. It made getting dressing and ready for dinner when we could not use a mirror in the bedroom for hair or makeup.

Joel Charles

Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was partly stocked with glasses and coffee. Biggest improvement would be for the bar and restaurant to open when it is advertised. 2 nights of our stay we sat around waiting for the bar/restaurant to open but never did and front desk had no idea.

Garrett

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great stay

Alexandre

Leisure with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent Price, perfect room, excellent location for everything downtown, courteous staff

Maria

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The space itself was pretty nice and clean and comfortable and close to everything. However the fridge barely works (I was changed to 3 different rooms and it was the same in all of them), they’re not cold enough to keep food safe. The heating is set to only 20 degrees Celsius, and you have to ask for maintenance to increase the heating through a control panel in their control center, if you’re cold because it can’t be don’t from the room. Thee is a little pub restaurant downstairs where there are always events and parties. You can hear every word of the music up until the 5th floor of the hotel so not good if you’re trying to sleep.

Christopher

Leisure with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Where do i begin! The rooms are okay if not odd shaped and the bed was tiny even though they said standard queen (yeah standard only in Canada). Otherwise room was fine besides the cleaning which was so annoying. Room cleaning they ask do you want it cleaned everyday and we said yes (reception asked) as weather was snowy and ice storm and we were out and about all day in that weather so we looked forward to nice clean warm room when we returned each day. NOPE both days we were given excuses why it was not done and both times reception said we did ask to have room cleaned (Please the weather was brutal and our snow shoes were dripping everywhere...why would I not request it and when I showed that we had sign out every morning for cleaning we were told they were short staffed and then it was a mistake and so and so on. We sat in reception day one for nearly two hours (entry to room 4.45pm) while we waited for room to be cleaned and 2nd day 45 minutes (5.15pm) Room still dirty and no toilet paper Said Manager would contact us and take care of this and of course he never did even though requested twice at reception ...Very busy guy must be! And worse was the breakfast what a rubbish breakfast...three little chaffing dishes with scrambled egg/sausage and dry old potato ...no juice / yogurts warm and not on ice ..only thing nice was croissent . $23 or so they charge ...nuts...maybe venting to much but this is not first class service and there are better places for brunch all around

Jairus

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Showed up to a room with dirty sheets on the bed, stains on the bed and couch. Oversll very run down furniture. When we asked the front desk worker for new sheets they were very dismissiv and took multiple attempts before we were given new sheets. I would not recommend this dump to anyone

Pat

Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

So bad and good. Upon arrival at 3:45 in the afternoon - check in at 3:00 we were told the room wasn't ready, ExecutiveSuite. In fact told it would be 40 mins...ok we will wait, at least 2hrs later, as we had gone out for dinner and NO phone call, room was eventuality ready. Valet parking is expensive AND once you comit you are NOT allowed to use your vehicle during your stay - I found that odd, check your mileage as my radio was switched to a French station - why?? There are no stir stucks in the rooms and I had to use my eye glasses in a pinch. Because we had booked a 2nd night ahead separately from original booking in preparation of a winter storm, check-in and check-out times were not in our favor, the management did provide another room to use as a transitional option from room to room. However the delay and lack of communication was present and, only with our investigation were we aware of when the 2nd room was ready. They are lacking communication with one another and full of excuses and deflection rather than take ownership - total incompetence. Over hearing multiple and I mean multiple complaints over and over of many issues and same excuses we will not return - shame as rooms are ok.

Leisure with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Convenient For visiting downtown of Montreal Thanks for a nice city view room upgrade, very enjoyed that night view.

Erica

Leisure

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Check in was nice and easy, the bed was comfortable. The shower was not working that well and the room was an awkward layout. The pictures don’t match the room but it was fine for 1 night.

Lai Yiu

Leisure with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location! Close to most of the tourist attractions in the city centre.

Manisha

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Gorgeous room with views, very clean, easy check in and quiet 👍 recommended to everyone

Albert

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Large rooms, super comfortable bed with soft sheets and excellent pillows. Excellent location

Harleen

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, friendly staff, 747 bus right outside the hotel takes you downtown and to the airport. Good location right across from Chinatown.

sinuo

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff is ok. The bed much soft.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.