Rideau Heights Inn

False advertisement since it isn’t an Inn but in reality a Motel!! We were shocked once we entered the property. The sign is not even lit up at night and the middle n is not lit nor is the property name on the sign. Continental breakfast was lacking ( no protein, no pastries nor anything warm) nor was there a place to eat it. We were instructed to bring the muffins and banana to our room. Inside was also terrible. The duvet cover was filthy and there was no separate sheet from the duvet and the regular flat sheet. The mattress has an indentation due to being old. The coffee machine in the room did not work. I have captured pictures as proof and can submit upon request. I expect full reimbursement and compensation since this was a MOTEL and not an inn. I was embarrassed bring my partner to this terrible place during our anniversary. I have dealt with Expedia multiple times in the past years and have been satisfied but I have to point out and complain this time. This is unacceptable.

It’s ok but little unsafe

We arrived at 6 PM and the room was not yet properly made up. We are three adults and all that was made up was the one king size bed we had been charged $60 for the three nights for an extra person. The front desk person told us it was Expedia’s fault, but then they brought in a maid to make up the rest of the room while we were in the room. The TV didn’t work. They attempted to fix it and could not so we had to move to a second room. They gave us a key for the second room and we headed out for dinner when we return from dinner the key would not open the door. We had to go to the office to get a second key. The door was locked. The manager was inside looking at me and indicated he was on the phone and would get to me when he had time. The advertising said that there is a light breakfast available between 6 AM and 11 AM so the next morning I went down to get coffee at 10 AM and they had already cleaned up breakfast and they told me it finishes at 10 AM when their advertising told me 11 AM at this point we checked out cancelled the next two days although they said they’re gonna charge us for them anyway, so I am right now trying to get my money back from Expedia. Don’t go to the RideauHeights motel.

Close to Carleton University so we always stay here for a night when we visit our son. The place is decent, clean, and price is reasonable. Lots of parking and has parking for a trailer which is great for when we travel with a trailer to haul our son's stuff in and out of his camous residence.

Nice we call it motel just like in movies clean and well maintained , very useful for one night If we don’t need the hotel services.

It is a great spot for a night of you need to catch a flight the next day. Friendly staff..clean and affordable

Great for overnight before flight the next day. Friendly staff. Clean

Comfy beds for our lightning stay.

I’ll be back!

Clean room, nice staff

This is our 4th stay in this Inn. We love it. It is the place to stay for us in Ottawa when we come for water polo tournaments.

Clean room, comfortable bed. Wasn’t noisy even though it was busy. Would stay here again.

Excellent service and really clean. Loved it Thsnks

Clean room. Spaceous.

Room was very clean and people at the desk very very nice. Would stay again !

It was clean and cozy.

Fantastic rooms for the price. No issues

Room was clean, bed comfortable

Room was very clean and staff was excellent

Great staff, nice CLEAN rooms, handy door side parking/unloading/loading. Great price, entrally located in a great area with shopping and restaurants close by.