Hotel Willo (formerly YWCA Hotel Vancouver)

Yes perfect

One of the best hotel experiences I’ve ever had. The staff were welcoming and attentive, the room was spotless and comfortable, and the location was perfect. Everything exceeded expectations. Highly recommended!

Room was clean and good value. Did not get to sleep in as cleaning staff kept opening closing a door and letting it slam shut. From 7am till we left at 11am. Every 30sec to a minute click…. BANG!

Super clean and beautiful room with a great view! Friendly staff and great amenities. Great surprise getting muffins and coffee on Christmas morning!

The hotel is clean but the money grab was not appreciated. I booked 2 rooms for 2 nights at a previous hotel for when we get to Vancouver but we did like it. At around 7:30pm I booked 2 rooms for one night at the YWCA through Expedia and because it was so late, I assumed it would be the dates for the next day, they promised to give the refund back for the night we missed because I did not realize that the dates were wrong until I got to the hotel. Hope you feel good about yourself for an honest mistake.

Staff was nice!

Perfect

Very clean

Everything was perfect, nice staff, very clean rooms, sheets and mattresses are clean, as the bathroom. It's also quiet. Situated in downtown Vancouver, easy to walk around for super good restaurants and malls. Highly recommend!

The staff from the concierge to the house keeping were all very respectful and helpful in regarding my needs during my stay atthe ywca my room was very clean an the bathroom was all to my standards

The room was so neat. I would love to come back again. Great service

The laundry is great

the heat didnt work however. Asked 3 x and never got warmer

Our Rooms were nice and clean and the beds were comfortable. The front desk ladies that checked us in were both nice and accomodating as well as the helpful asian lady in the front desk in the morning. Our family were all happy with this hotel . We will recommend it too to our friends who wants to visit Vancouver in the future .

Staff was great and helpful, the room was perfectly clean and orderly and comfortable. Shared bathroom was interesting but we didn’t mind at all. Super close to the casino and the event center. Absolutely will book again

The only downside was that the bathroom was shared, which made showering a bit challenging.

Air conditioning not working in the room. Dark room with no proper lightning.

Great location in Vancouver's downtown. I stayed at a room without its own bathroom since it's cheaper. The rooms were reasonably clean, the staff was helpful, and the shared bathroom wasn't too bad (the showers could get kind of gross).

I was very satisfied with my stay room was very comfortable and clean and staff was very friendly and helpful I enjoyed my stay

This hotel truly was the greatest place i’ve ever stayed. Keep in mind i’m not a high end or luxury seeking hotel person. For me i just want clean room, kind residents, no odd behaviours or people, clean bathroom and shower, helpful staff and safe place. This place checks it ALL. from day one till my fifth day this place was ELITE. Location and front place is a bit odd but truthfully it’s not a big deal when you just want a place to sleep and leave your stuff. The bedroom and bathroom were pristine clean and was not dirty one bit. The room comes stocked with ESSENTIALS that tourists always don’t have. The room has slippers for you, multiple pillows and sheets, AC/Heater control. WIFI TV with all the apps for you to login which was PERFECT. Shower has bar soap and body wash, shampoo and conditioner and hair dryer with multiple towels. The room has a BOOK that tells you all the foods and attractions tourists need to see which we used MANY times during our trip. The cleaning staff were super helpful and kind, we did not want them to do anything for our room since we find it excess abuse of staff and they’re ofc busy. yet they went beyond in our room with cleaning it AND restocked the body wash without us telling them 😭. They checked for us which was so kind. Front desk are helpful and kind. They advised me of the complimentary coffee which i appreciated. they have MULTIPLE umbrellas you can borrow