The Ritz-Carlton, Xi'an

Hotels
9.6
/10
Exceptional
43 reviews

What Guests Say About Their Stay

ADELE
10.0
/ 10
Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable.
Kevin
10.0
/ 10
Our stay at Ritz Carlton Xi'an was truly exceptional, thanks to the impeccable service provided by Chief Concierge, Edward Miao. He went above and beyond his duties to ensure that every aspect of our stay was meticulously planned and executed flawlessly. From the moment we arrived, all our requests were promptly attended to, leaving us feeling completely at ease and well taken care of throughout our entire stay. Edward's attention to detail and his genuine dedication to creating a delightful experience for us truly made our time at the Ritz Carlton Xi'an unforgettable. His personalized recommendations and insider knowledge of the city truly enriched our visit, allowing us to experience the best that Xi'an has to offer. Our stay at Ritz Carlton Xi'an was made truly exceptional by the remarkable service provided by the service staff. Their unwavering commitment to ensuring our comfort and satisfaction made all the difference, and we are immensely grateful. Thank you for surpassing our expectations and for creating a delightful and memorable experience for us.
Meredith
10.0
/ 10
We had a fantastic stay at the Ritz Carlton Xi'an! The service from start to finish was perfect! A special thanks to Edward in concierge and Rianna in guest services for going above and beyond to make our stay perfect. The rooms were typical RC perfection and the food in the restaurant/room service was excellent! I highly recommend this hotel and if we ever come back we would absolutely stay here!
In the Area
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No. 50, Keji 2nd Road, Yanta Qu, Xi'an, Shaanxi, China, 710075

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Ritz-Carlton, Xi'an is a hotel in a good neighborhood, which is located at Yanta Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Xi'an

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No. 50, Keji 2nd Road, Yanta Qu, Xi'an, Shaanxi, China, 710075
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Discover More About The Ritz-Carlton, Xi'an

What You Might Like - All About The Ritz-Carlton, Xi'an

The Ritz-Carlton, Xi'an consistently receives rave reviews, earning its reputation as a top-tier

5 stars hotel near by

. Guests adore the impeccable service, often mentioning the staff's attentiveness and genuine warmth. The hotel's luxurious amenities, from the stunning

hotel lobby

to the exquisitely appointed

hotel room type

s, contribute significantly to its appeal. Many praise the hotel's prime location, offering easy access to

nearby attractions

and

nearby MRT station

s, making it a convenient base for exploring the city. Overall, it's a truly unforgettable experience, leaving guests feeling pampered and refreshed.

Beyond the exceptional service, The Ritz-Carlton, Xi'an boasts a range of features that set it apart. The

hotel facilities

are second to none, including a state-of-the-art fitness centre and a luxurious spa. The

hotel with pool

is a welcome oasis, perfect for relaxation after a day of sightseeing. The

hotel restaurant

and

hotel cafe

offer exquisite dining experiences, showcasing both local and international cuisine. The hotel's commitment to detail and its dedication to creating a truly memorable stay for each guest are consistently highlighted in positive

review hotel

s.

In short, The Ritz-Carlton, Xi'an is more than just a hotel; it's an experience. From the moment you step inside, you're enveloped in an atmosphere of elegance and sophistication. The exceptional service, luxurious amenities, and convenient location combine to create a truly unforgettable stay. Book your stay today and discover the magic of The Ritz-Carlton, Xi'an for yourself!

Concept & Design The Ritz-Carlton, Xi'an

The Ritz-Carlton, Xi'an is a masterpiece of

design hotel

architecture, seamlessly blending modern elegance with traditional Chinese aesthetics. The design concept draws inspiration from the rich history and cultural heritage of Xi'an, creating a space that is both luxurious and deeply rooted in its surroundings. The hotel's architecture and interior design are a testament to meticulous craftsmanship and attention to detail, reflecting the city's vibrant past and its exciting future. The overall effect is one of understated opulence, creating a truly memorable experience for every guest.

Stepping into the

hotel lobby

is like stepping into a different world. The expansive space is bathed in natural light, highlighting the exquisite details of the design. The atmosphere is one of calm sophistication, with comfortable seating areas perfect for relaxing and unwinding. The lobby's design is both inviting and impressive, setting the tone for the luxurious experience that awaits guests throughout the hotel. It's a space where you can truly relax and appreciate the beauty of the surroundings.

Different Hotel Room Types Available in The Ritz-Carlton, Xi'an

Choosing the perfect

hotel bedroom types

is crucial for a comfortable stay. We offer a variety of

hotel room type

s and

categories of hotel rooms

to suit every need and preference, from cosy rooms to expansive suites. Consider your needs and budget when selecting from our diverse range of

different hotel room types

.

  • Deluxe Room:

    Offers stunning city views, non-smoking options available, and features a comfortable king-size bed. Bathtub and bidet are included.
  • Club Room:

    Enjoy access to the Club Lounge with complimentary breakfast and evening cocktails. City or courtyard views are available, with smoking and non-smoking options. Bathtub and bidet are included.
  • Suite:

    Spacious suites with separate living and sleeping areas, offering breathtaking views. Non-smoking options are available. Features a luxurious bathroom with a bathtub and bidet.
  • Presidential Suite:

    The ultimate in luxury, featuring expansive living spaces, a private balcony, and unparalleled views. Non-smoking option only. Includes a large bathroom with a bathtub and bidet.

Please note: The Ritz-Carlton, Xi'an is currently not pet-friendly.

Unique Hotel Facilities in The Ritz-Carlton, Xi'an

Beyond the standard amenities, The Ritz-Carlton, Xi'an offers a range of unique

hotel facilities

designed to enhance your stay. Whether you're seeking relaxation or adventure, we have something for everyone. Explore our exceptional facilities and create lasting memories.

  • Spa:

    Indulge in a rejuvenating spa treatment at our luxurious spa (additional fee applies, prices vary depending on treatment). Open daily from 9 am to 9 pm.
  • Fitness Centre:

    Maintain your fitness routine at our state-of-the-art fitness centre, open 24 hours a day.
  • Outdoor Pool:

    Take a refreshing dip in our outdoor pool, open seasonally from 8 am to 8 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities (additional fee may apply). Open from 10 am to 6 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in The Ritz-Carlton, Xi'an

Indulge in a culinary journey at The Ritz-Carlton, Xi'an, with a variety of dining options to suit every taste. From lavish buffets to exquisite à la carte menus, our restaurants and cafes offer an unforgettable dining experience. Explore our diverse culinary offerings and savour the flavours of Xi'an and beyond.

  • The Pavilion:

    Our all-day dining restaurant offers a wide selection of international and Chinese cuisine. Open for breakfast, lunch, and dinner. Prices vary depending on the meal.
  • The Lobby Lounge:

    Enjoy afternoon tea, cocktails, and light snacks in our elegant lobby lounge. Open from 10 am to 11 pm.
  • Buffet Breakfast:

    A lavish buffet breakfast is served daily in The Pavilion, offering a wide variety of options. Price included for Club Room and Suite guests; additional fee applies for other room types.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. We understand the importance of seamless travel, so we've outlined the various transportation methods available to ensure a smooth journey. Choose the option that best suits your needs and budget.

  • Taxi:

    Taxis are readily available outside the airport. The journey to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    The Ritz-Carlton, Xi'an offers a convenient airport shuttle service. Please contact the hotel directly to arrange your transfer at least 24 hours in advance.
  • Private Car Service:

    For a more luxurious experience, consider booking a private car service. Several companies offer this service at the airport.

Nearby MRT Station & Bus Stops Nearby

The Ritz-Carlton, Xi'an enjoys excellent public transport connections, making it easy to explore the city. Several

nearby MRT station

s and

bus stops nearby

provide convenient access to various attractions and other parts of Xi'an. Plan your journeys efficiently using the readily available public transport options.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute taxi ride from the hotel. Payment can be made using a local transport card, which can be purchased at the station.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk from the hotel. Payment can be made using cash or a local transport card.

Nearby Attractions / Landmarks for Family / Kid Friendly near The Ritz-Carlton, Xi'an

Xi'an offers a wealth of family-friendly attractions, perfect for creating lasting memories. Explore the city's rich history and culture with your loved ones, enjoying a variety of exciting experiences. Discover the wonders of Xi'an together!

  • Xi'an City Wall:

    Explore the ancient city walls, offering stunning views of the city (entry fee applies). Approximately a 20-minute taxi ride from the hotel.
  • Terracotta Army:

    Witness the awe-inspiring Terracotta Army, a UNESCO World Heritage Site (entry fee applies). Approximately a 1-hour taxi ride from the hotel.
  • Big Wild Goose Pagoda:

    Visit this iconic Buddhist pagoda, a symbol of Xi'an's rich history (entry fee applies). Approximately a 30-minute taxi ride from the hotel.
  • Xi'an Muslim Quarter:

    Immerse yourselves in the vibrant atmosphere of the Muslim Quarter, with its bustling streets and delicious street food (free entry). Approximately a 25-minute taxi ride from the hotel.
  • Shaanxi History Museum:

    Discover the fascinating history of Shaanxi province at this comprehensive museum (entry fee applies). Approximately a 20-minute taxi ride from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near The Ritz-Carlton, Xi'an

Looking for

affordable hotels nearby

or other accommodation options? We've compiled a list of alternative hotels in the area, catering to various budgets and preferences. Find the perfect place to stay for your Xi'an adventure.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in Xi'an near The Ritz-Carlton are not readily available through public sources. A wider search may be needed to find exact names of

    6 stars hotel

    s or

    5 stars hotel near by

    options.)
  • 4 Star Hotel:

    (Please note: Specific

    4 star hotel near me

    names in Xi'an near The Ritz-Carlton are not readily available through public sources. A wider search may be needed.)
  • 3 Star Hotel:

    (Please note: Specific

    3 star hotel nearby

    names in Xi'an near The Ritz-Carlton are not readily available through public sources. A wider search may be needed.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

Planning a trip to Xi'an? The Ritz-Carlton, Xi'an offers an unparalleled experience, combining luxury, convenience, and exceptional service. To make your trip even more convenient, consider booking your flights and accommodation through Traveloka. With Traveloka, you can easily find and compare prices for

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All facilities in The Ritz-Carlton, Xi'an

Others The Ritz-Carlton, Xi'an
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Shops
  • Health club
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Xi'an

Important Note
  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
  • Self parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:30
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Ritz-Carlton, Xi'an
283
Number of floors in The Ritz-Carlton, Xi'an
27
Another facilities in The Ritz-Carlton, Xi'an
Laundry service, Tours, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Ritz-Carlton, Xi'an

Is The Ritz-Carlton, Xi'an parking free for hotel guests, and do you offer valet parking services?
Parking at The Ritz-Carlton, Xi'an is not complimentary for hotel guests. We do, however, offer valet parking services for your convenience. Please inquire with the hotel reception upon arrival for details on valet parking fees and availability. We hope this clarifies our hotel parking options.
Does The Ritz-Carlton, Xi'an offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at The Ritz-Carlton, Xi'an. To clarify, The Ritz-Carlton typically adheres to strict no-smoking policies throughout the hotel, including guest rooms. Therefore, they are unlikely to offer hotel smoking rooms or designated smoking areas. It's best to contact the hotel directly to confirm their current policy.
Does The Ritz-Carlton, Xi'an offer free hotel Wi-Fi for guests during their stay?
Yes, The Ritz-Carlton, Xi'an provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the hotel.
Where is the nearest MRT station or bus stops nearby The Ritz-Carlton, Xi'an? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from The Ritz-Carlton, Xi'an; finding a nearby MRT station will require a taxi or other transport. For visitor attractions, the Big Wild Goose Pagoda and the Xi'an City Wall are both within easy reach, offering a blend of history and culture. These things to do nearby make for a fantastic sightseeing experience.
Is The Ritz-Carlton, Xi'an a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like The Ritz-Carlton, Xi'an. To find out if they are a pet friendly hotel, or to discover other animal friendly hotels in the area, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in The Ritz-Carlton, Xi'an

9.6
Exceptional
From 43 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews The Ritz-Carlton, Xi'an

Number of reviews per page
20
40
Top reviews
Zhaoyang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleanses and friendly staff . Foods are very good
Nan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Unforgettable experience
Ruben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly helpful reception staff
Peng
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great services
Zhiqiang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice and clean
Chin Shiang
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel allowed some guests to smoke. This made the entire floor reeking of cigarette smell. We made a complaint but it looks like not much was done as we saw the culprit smoking from a pipe near the lift lobby the following day. Not acceptable for a Ritz Carlton!
Ming Hong
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The water temperature in the shower sometimes fluctuates, cyclying between luke warm and scolding hot.
ADELE
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable.
Lucia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excellent hotel and amazing services.
Qiwen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Service was excellent and really kids friendly.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Our stay at Ritz Carlton Xi'an was truly exceptional, thanks to the impeccable service provided by Chief Concierge, Edward Miao. He went above and beyond his duties to ensure that every aspect of our stay was meticulously planned and executed flawlessly. From the moment we arrived, all our requests were promptly attended to, leaving us feeling completely at ease and well taken care of throughout our entire stay. Edward's attention to detail and his genuine dedication to creating a delightful experience for us truly made our time at the Ritz Carlton Xi'an unforgettable. His personalized recommendations and insider knowledge of the city truly enriched our visit, allowing us to experience the best that Xi'an has to offer. Our stay at Ritz Carlton Xi'an was made truly exceptional by the remarkable service provided by the service staff. Their unwavering commitment to ensuring our comfort and satisfaction made all the difference, and we are immensely grateful. Thank you for surpassing our expectations and for creating a delightful and memorable experience for us.
Read More
Meredith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

We had a fantastic stay at the Ritz Carlton Xi'an! The service from start to finish was perfect! A special thanks to Edward in concierge and Rianna in guest services for going above and beyond to make our stay perfect. The rooms were typical RC perfection and the food in the restaurant/room service was excellent! I highly recommend this hotel and if we ever come back we would absolutely stay here!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

While traveling in China over two weeks, I tried six hotels, which included multiple Ritz Carltons and a Four Seasons and this hotel by far was my favourite experience. This hotel surpassed all expectations as it relates to room quality and style. The staff was great, but their were occasionally language barriers, which was not the case at other hotels. The service has a whole was good and I cannot recommendation this hotel enough.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 294 week(s) ago

Expedia Group verified review

New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.
Jonathan Bernardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Increible el hotel pero la peor comunicaciones, nadie habla ingles, asi.que en.vez de disfrutar mas tu estacia, se complica hasta para comer! Solo una trabajadora.megan habla ingles muy bien y amortiguo este tema
Daniel Lopez
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excelent hotel,
Yelena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Its a lush and beautiful hotel. The room was wonderful, nice beds and the lightning system was simply impressive! Bathroom was also something else! Pool, spa all well kept and luxurious. The check in was quick and in the room (not in the frontdesk as usual) which made it feel quite special. Staff is friendly and welcoming. My only suggestion is to hire more English speaking personnel. When calling frontdesk it was very complicated to understand and would get "my English is not very good" and was transferred to a supervisor. Happened twice. The personnel really seems polite and eager to help, dont get me wrong, but the language barrier makes it difficult. Same at the restaurant, the ladies in the entrance had to go find someone that spoke English. Luckily there is always someone :) . Nora's help with late check out was outstanding, very fast in her response and helped arrange airport pick up. Overall, it was a delightful stay, I would stay again without a doubt
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XU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel is new and the room is comfortable.
Li Hon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

下次一定會再來
MA
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Family vacation. Comfortable, near the Metro station and shopping centre.
Number of reviews per page
20
40

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Others 4 The Ritz-Carlton, Xi'an

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.