Dolphin Hotel

Hotels
7.2
/10
Pleasant
788 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Checked in at 1.30, very quick and friendly process, nice big, clean room with 4 beds, good shower etc, we all slept perfectly, no noise and was the perfect temperature (we came 20th Dec) . Lovely breakfast included in price, we had scrambled eggs on toast and some fruit. Location was about 2 / 3 mins walk from paddington station incredibly easy to find! The hotel is a bit tired , but for the price we paid compared to other hotels, it was excellent, no problems at all. Thank you :)

Kyla

10.0
/ 10
Clean, friendly, quiet and safe. It’s not fancy it’s not big but it’s everything you need for a great stay

Terry

10.0
/ 10
The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
In the Area
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32-34 Norfolk Square, Paddington, City of Westminster, Central London, London, England, W2 1RS

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Dolphin Hotel is a hotel is located at City of Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dolphin Hotel

32-34 Norfolk Square, Paddington, City of Westminster, Central London, London, England, W2 1RS
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Discover More About Dolphin Hotel

Location


Dolphin Hotel is a hotel is located at City of Westminster.

About Dolphin Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Dolphin Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Dolphin Hotel is the right place to stay.

All facilities in Dolphin Hotel

Others Dolphin Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

General

  • Banquet

Accommodation Policy & General Information in Dolphin Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dolphin Hotel
30
Number of floors in Dolphin Hotel
5
Another facilities in Dolphin Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Others

Frequently asked question in Dolphin Hotel

What are available facilities at Dolphin Hotel?
There are top facilites at Dolphin Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dolphin Hotel?
The standard check-in time at Dolphin Hotel is starting from 14:00 - 05:30 while the latest check-out time is at Before 11:00
Does Dolphin Hotel provide breakfast?
Yes, Dolphin Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dolphin Hotel
Dolphin Hotel has a 3.0-star rating.
How many floors does Dolphin Hotel have?
Dolphin Hotel has 5.
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More Reviews from Other Guests in Dolphin Hotel

Overall Ratings & Reviews Dolphin Hotel

Traveloka (1)
Other sources (787)
7.2
Pleasant
From 787 reviews
Cleanliness

7.6

Room Comfort

6.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Dolphin Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Checked in at 1.30, very quick and friendly process, nice big, clean room with 4 beds, good shower etc, we all slept perfectly, no noise and was the perfect temperature (we came 20th Dec) . Lovely breakfast included in price, we had scrambled eggs on toast and some fruit. Location was about 2 / 3 mins walk from paddington station incredibly easy to find! The hotel is a bit tired , but for the price we paid compared to other hotels, it was excellent, no problems at all. Thank you :)
Read More
Kyla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, friendly, quiet and safe. It’s not fancy it’s not big but it’s everything you need for a great stay
Giovanny
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is fine, with a tea pot and a fridge. Breakfast buffet is great. The heater comes every now and then.
Terry
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
Suzanne
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was pretty shabby with carpets in need of replacement on the stairs. My room was in the basement and was therefore too close to the underground. Extremely noisy and the room shook every time a train went under. I asked for a transfer but there were no other rooms. I won't book here again in case a basement room is allocated.
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Andres
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms/bathrooms, friendly staff and great location. - Highly recommended.
Andressa
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The only good things: price and location. Everything else is trash. Unfriendly and unhelpful reception staff, super noisy, old and stuffy. Dirty walls and sheets. You get what you pay for, put another $50 down and don’t go though this if you don’t need.
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed in single room 2nd floor & also a basement room: Poor condition, small especially 2nd floor room . No space to place or to open properly a carry-on sized bag. No air conditioner or even a fan. 2nd fl room has a bad mixer tap in the shower( very difficult to adjust temperature of water; risk of scalding is real). No hooks or rail to hang towels. Note the stairs are narrow . Staff are nice and helpful. Amenities like kettle, fridge , sachets of tea, coffee, milk and sugar supplied. The best part of this hotel is its location ( a 5 min walk to Paddington Station)
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Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great budget hotel for our first night in London, family of 3. Clean sheets, comfy beds, hot showers, kettle in the room with tea/coffee and nice staff. Easily accessible from Paddington Station. Very small room and bathroom but manageable considering the price. They also allowed us to stow our luggage at no cost since we arrived from the US early in the day.
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Andrew
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely staff and clean.
maria elizabeth
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a great stay at the hotel. I stayed for 13 days and never had a problem at the hotel. As mentioned in previous reviews you do hear the rumbling on the trains from the tube since you are close to paddington station. However the building does not shake it is just a light rumbling sound. The building does not shake like you are in an earthquake. So it really is such a non issue I was worried when I read that concern before I came. However now being there it was not bad at all. This hotel as mentioned is very close to paddington station. Paddington station is a great station to catch multiple different trains. Very convenient for travelers to be near this station to get to tourist attractions easily. I am a woman who traveled solo and I never felt unsafe in the area. I walked at night with no concerns. I recommend this hotel great location near a big station paddington. Friendly staff at the desk and good cleaning services provided by housekeeping crew. Also located around good restaurants. Just an fyi for people who might have physical limitations the hotel does not have a lift (elevator) so be ready to lift your luggage up the stairs!
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Andrew
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast choice was adequate. It was kept topped up, and although busy, provided what was needed. A larger dining area would be better, but they are limited with space. Room and bed were comfortable, but noise from underground trains passing so close underneath was distracting. A good location and hotel for a couple of nights on a budget.
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Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location, convenient to host 5 people in one room. Beds we're ok and clean. Breakfast was pretty good considering. Less good: shower was feeble and cold (could just be the time we tried to use it?) and the room was shabby - heavy wear on the bedframes and flooring. Pretty good value overall and we'd use it again, which says everything really.
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Graham
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good location but does have noise and vibration from the underground. We had no hot water on arrival but this was resolved by morning. Breakfast is a good selection but needs to be kept warm as the toast amd eggs were cold. Room was clean and staff are helpful amd friendly.
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing fancy, but clean & comfortable. Close to Paddington train station.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast was nice continental style with just about anything you could want. I like that it was included as it saves time and money, and that included breakfast is disappearing in this area that was once all b and b’s. Building is old with no lift, but is well maintained and clean. The location is great if you are going to or coming from Heathrow, as the express train goes to Paddington station which is just a block away.
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mandy
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Basic bit dated but price was great and fine for overnight stop .even though it was dated it was clean and actually had a good nights sleep would recomend .
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very clean and great location.
Jane
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel ideally located for sightseeing in London.
Mina
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great family room
Number of reviews per page
20
40

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Others 4 Dolphin Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dolphin Hotel

Traveloka (1)
Other sources (787)
7.2
Pleasant
From 787 reviews
Cleanliness

7.6

Room Comfort

6.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dolphin Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Checked in at 1.30, very quick and friendly process, nice big, clean room with 4 beds, good shower etc, we all slept perfectly, no noise and was the perfect temperature (we came 20th Dec) . Lovely breakfast included in price, we had scrambled eggs on toast and some fruit. Location was about 2 / 3 mins walk from paddington station incredibly easy to find! The hotel is a bit tired , but for the price we paid compared to other hotels, it was excellent, no problems at all. Thank you :)
Read More
Kyla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, friendly, quiet and safe. It’s not fancy it’s not big but it’s everything you need for a great stay
Giovanny
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is fine, with a tea pot and a fridge. Breakfast buffet is great. The heater comes every now and then.
Terry
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
Suzanne
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was pretty shabby with carpets in need of replacement on the stairs. My room was in the basement and was therefore too close to the underground. Extremely noisy and the room shook every time a train went under. I asked for a transfer but there were no other rooms. I won't book here again in case a basement room is allocated.
Read More
Andres
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms/bathrooms, friendly staff and great location. - Highly recommended.
Andressa
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The only good things: price and location. Everything else is trash. Unfriendly and unhelpful reception staff, super noisy, old and stuffy. Dirty walls and sheets. You get what you pay for, put another $50 down and don’t go though this if you don’t need.
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed in single room 2nd floor & also a basement room: Poor condition, small especially 2nd floor room . No space to place or to open properly a carry-on sized bag. No air conditioner or even a fan. 2nd fl room has a bad mixer tap in the shower( very difficult to adjust temperature of water; risk of scalding is real). No hooks or rail to hang towels. Note the stairs are narrow . Staff are nice and helpful. Amenities like kettle, fridge , sachets of tea, coffee, milk and sugar supplied. The best part of this hotel is its location ( a 5 min walk to Paddington Station)
Read More
Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great budget hotel for our first night in London, family of 3. Clean sheets, comfy beds, hot showers, kettle in the room with tea/coffee and nice staff. Easily accessible from Paddington Station. Very small room and bathroom but manageable considering the price. They also allowed us to stow our luggage at no cost since we arrived from the US early in the day.
Read More
Andrew
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely staff and clean.
maria elizabeth
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a great stay at the hotel. I stayed for 13 days and never had a problem at the hotel. As mentioned in previous reviews you do hear the rumbling on the trains from the tube since you are close to paddington station. However the building does not shake it is just a light rumbling sound. The building does not shake like you are in an earthquake. So it really is such a non issue I was worried when I read that concern before I came. However now being there it was not bad at all. This hotel as mentioned is very close to paddington station. Paddington station is a great station to catch multiple different trains. Very convenient for travelers to be near this station to get to tourist attractions easily. I am a woman who traveled solo and I never felt unsafe in the area. I walked at night with no concerns. I recommend this hotel great location near a big station paddington. Friendly staff at the desk and good cleaning services provided by housekeeping crew. Also located around good restaurants. Just an fyi for people who might have physical limitations the hotel does not have a lift (elevator) so be ready to lift your luggage up the stairs!
Read More
Andrew
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast choice was adequate. It was kept topped up, and although busy, provided what was needed. A larger dining area would be better, but they are limited with space. Room and bed were comfortable, but noise from underground trains passing so close underneath was distracting. A good location and hotel for a couple of nights on a budget.
Read More
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location, convenient to host 5 people in one room. Beds we're ok and clean. Breakfast was pretty good considering. Less good: shower was feeble and cold (could just be the time we tried to use it?) and the room was shabby - heavy wear on the bedframes and flooring. Pretty good value overall and we'd use it again, which says everything really.
Read More
Graham
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good location but does have noise and vibration from the underground. We had no hot water on arrival but this was resolved by morning. Breakfast is a good selection but needs to be kept warm as the toast amd eggs were cold. Room was clean and staff are helpful amd friendly.
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing fancy, but clean & comfortable. Close to Paddington train station.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast was nice continental style with just about anything you could want. I like that it was included as it saves time and money, and that included breakfast is disappearing in this area that was once all b and b’s. Building is old with no lift, but is well maintained and clean. The location is great if you are going to or coming from Heathrow, as the express train goes to Paddington station which is just a block away.
Read More
mandy
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Basic bit dated but price was great and fine for overnight stop .even though it was dated it was clean and actually had a good nights sleep would recomend .
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very clean and great location.
Jane
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel ideally located for sightseeing in London.
Mina
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great family room
Number of reviews per page
20
40