Hilton London Hyde Park

Staff couldn't have been more helpful and friendly. We arrived early for check in and they found a room ready for us within a few minutes so we could get straight in and settled in. Aircon was ice cold which was fantastic on such a hot day. Thoroughly recommended.

We stayed for one night as we were going to BST Hyde park so didn’t spend too much time at the hotel but the time that we did it was very clean, comfortable and the staff were very helpful and friendly. Thank you.

The room was ready even though we arrived several hours early (our other hotel was in terrible shape and had no AC). Check-in was very easy, and our room was spotless. Our stay was excellent, no problems to.report, and the staff were helpful with any small issues we had. Highly recommended!

The hotel was so lovely and helped us Al lot when the property we were staying in wouldn’t supply air con during the heat they helped get us checked in a few hours earlier and had nice cold bottles of water in the room and the air con on so the room was lovely and cool

The french restaurant was very good. The lift was painfully slow. The floorboards in the room made noise as you walked to the bathroom at night The mattress was squeaky if a person got into the bed or turned over during the night keeping waking a light sleeper.

We stayed in the Dome Suite. For a suite it really needs a good refurbishment. Wallpaper pealing off the walls, a strong smell of damp and it just looks tired. It was not worth the money. Overall an average stay, and is in keeping with the Hilton brand - tired buildings that are just ok. I wouldn’t stay again.

The hotel was in a perfect location for easy access to the whole of London by tube. The staff were very friendly and helpful and could not do enough for you. We got there early in the morning to drop our bag off and we were very surprised to be get checked in there and then. Breakfast was fantastic with a wide range of breakfast items to choose from including fresh Omelettes and Porridge to order. Room was great and the bed was extremely comfortable. We would like highly recommend this hotel and will definitely be staying there again on our next visit.

Very nice property. Pleasant staff. Great location

We always stay at this Hotel when visiting Kensington gardens and concerts at the Royal Albert hall.The staff have always been first class..on this occasion Muhammad was excellent and this review is for the room and not the fabulous staff.We usually have a king room with view. This time we had room 320.The 'view' looked out onto Queensway..we mainly had a big building to look on with only a side view of trees in Hyde park...previously our room with view looked out onto Bayswater road and the trees opposite. The side road was very noisy even at 3.00am as cars kept speeding off from the junction out to Bayswater road really loudly..like a competition.We could hear talking from outside through windows. The bed was really creaky every time you turned over. The fridge was not cold enough and the cupboard it was in got very hot as not enough air circulation for it. The 2 x complimentary water were in plastic bottles. The kettle and tea bags etc were on a tray on a pullout shelf above fridge.You had to lift up the tray and use it elsewhere as plug was not long enough in situ (power base of kettle was fixed to tray). There were 4 x coffee pods. Two were decaff (no thanks) and two others (one strong and one medium).If you both want strong coffee you would need to request extra but they shouldvbe more on tray.Shelf in bathroom (no bath just shower)was on top of toilet cistern back.Extra towel rail needed if using door hanging hooks for dressing gowns.TV remote worked poorly.

Great location and friendly staff. Room a bit small but adequate.

Congested room - no gym - v small lobby - didn’t enjoy stay at all

On early check in room was not available. Staff advised they'd call when ready, they did not. Bed Mattress is not of good quality. Really sore backs, both of us. Bed and floor squeaks terribly. Breakfast is great if it wasn't for the terrible background muzak. What is the point ?

Easy access to the tube and shops.

Perfect location, staff friendly, room very good only down side bed very noisy and uncomfortable

The lower ground floor family rooms beds needed replacing in 1990. Very noisy and my family woke every time one of us turned over. Not to mention the tube is very loud until 2am.

All rather poor for a reputable 4-star hotel Reception staff rude. No room service menu in room No 24 hr room service No robes & slippers as should’ve been for this room rate Decor tired and tatty Room small, bathroom tiny Windows dirty Shower less than useful Disappointed

Excellent, safe, and convenient location

room cleaning low

Staff was exceptionally helpful and positive across the entire week!

Solid, not spectacular. Proximity to Hyde park and underground is great