Hilton London Hyde Park

Friendly staff and although small nice and clean guest rooms.

Fabulous stay. Clean and comfy room. Quiet neighborhood and friendly staff.

No lift was working having paid nearly £350 i don’t expect to be lugging my stuff up stairs . The noice in the morning was terrible

Staff was very welcoming and friendly I had an amazing stay over all. The only unpleasant thing was our room not being cleaned when requested by the cleaning crew. Telling front desk we put a do not disturb sign on our door so that’s why they didn’t come in which was never the case.

The staff are excellent

Lift slow Alarm keep going off any time I blow dried my hair One of staff were really helpful considering

No hot water and condom pack under bed

Staff extremely helpful & courteous

Not a good variety for our diet

The Room ok but the bathroom should have an Update and One thing that not is ok is that there were Nothing to Cleanup the toilet . = they have the sameCleanup in all room

room had an unpleasant musty smell. Staff was fine

Upon entering the hotel I was greeted by name by the loveliest woman at the desk. She was friendly and helpful. After that, we experienced some issues. We ordered in-room dining one night and it arrived cold. It was expensive to pay for something that was not good. I also filled out my paperwork and paid a 50 pound deposit and by day 2 someone (not our original woman at check in) removed it from our file in the system. It was a big hassle and I waited at the front desk for 10 minutes with no one appearing to wait on me or other guests. At the same time another guest was having an issue with a lost item & received poor customer service. Those things combined make me rate the hotel average. I paid for the best suite in the hotel and definitely did not get that level of service. Housekeeping took one of our robes and when I called to have another delivered, they said they would bring it right up and never did. This hotel needs to focus more on details. As a loyal Hilton traveler, it's disheartening to experience this.

Staff was helpful. Room was clean but had some mechanical issues. Hotel was clean. Area around the hotel was very clean. Lots of adequate transportation at the hotel.

Nice location, clean room. The room wasn't ready when I checked in at 5 pm, so I was offered a free drink and room upgrade, which was appreciated.

Staff was excellent. Great location for the price.

Sits right on Hyde park in the most convenient locst

It's a great location and the staff was absolutely fantastic!! Breakfast was a hot and cold buffet with lots of choices and there is a restaurant attached to the hotel. Unfortunately, we were there during "carnival" and it was loud and quite a few drunks right outside the property openly drinking right on the sidewalk. Loud well into the night.

The property was absolutely gorgeous. Felt really nice to stay in very mid century feel.

Hilton London Hyde Park is the perfect location. Easy access to buses, two metros available, walks in the park, shopping and restaurants in the area. The Hotel staff are excellent..Always willing to help with directions, assistance and information to just about anything. Rooms were very clean and comfortable. I felt safe in the hotel and surrounding areas. Highly recommend this hotel

Nice location only being a walk/cycle away from a large amount of things. Location is directly on top of a tube station and next to a strip with some okay food/coffee options. Overall would stay here again but would look at other comparable pricing locations to see if we could get more centered into the hub of activities