ibis Styles Paignton

Nice hotel, great location for the beach. Staff friendly.

The air con was not working and wasn’t advised of this prior, poor service

I had a good room overlooking the seafront and pier. The hotel is convenient for the railway station.

The view from the room was really nice- the rooms were clean and well equipped However we both found the beds to be uncomfortable, and we were disturbed during the night from noise on the sea front (Noticeably loud motorbikes going up and down at 3am). While this isn't the hotels fault, I would expect a new hotel to have better double glazing! It's also worth noting for other guests who pay the extra for the premium rooms. Also our room was opposite the lifts and were were disturbed by the 'ding dong' announcing the lifts arrival, and the voice of the lift saying 'door closing'. Even when the lift didn't call at our floor. The door to the room was not very soundproof. Advert also didn't mention that parking is £15 per night- and - it's first come first served. When paying that much for a space I would at least expect to be guaranteed a space.

For the money great value. Modern hotel close to beach & town centre

The staff were so very accommodating they couldn't do enough to help, nothing was too much trouble. Hotel was extremely clean and inviting.

Friendly and approachable staff. Hotel is in a great location, close to the beach and town center. The room needed a deep clean, mainly on the shower drain and carpet. The view I had looked out onto the wall of the front part of the hotel which I found slightly disappointing. Overall was a comfortable, pleasant stay.

Lovely stay. Parking expensive. All good otherwise

Cleanness of the room was very good bin and towels change daily. Staff very friendly and helpful Breakfast not bad good been quick replacing item that run out. Only thing wrong was not window good open. Because I like fresh air it helps me breathe better

Here's a polished hotel review based on your experience: We recently stayed for four nights at this hotel, which was advertised as dog-friendly. Unfortunately, our experience did not match that description. On arrival, there was no sign of any dog-friendly amenities in the room, and we were initially allocated a room on a floor where dogs were not permitted, resulting in a wait while an alternative room was prepared. We were also disappointed to discover the numerous restrictions placed on dogs. Dogs were not allowed on the beds, in the restaurant, or in the bar area. While we understand that some rules are necessary, these restrictions made it difficult to understand how the hotel can market itself as genuinely dog-friendly. Had this been made clearer before booking, we would likely have chosen alternative accommodation. The staff were friendly and polite, but service was generally slow. On one occasion, it took around 40 minutes to receive four coffees despite there being only a handful of customers in the bar. Another disappointment was the lack of evening meals, which was not clearly advertised when booking. Overall, while the staff were pleasant, the hotel did not meet our expectations, particularly regarding its dog-friendly claims. Greater transparency about the restrictions and facilities available would help guests make a more informed choice before booking.

Very good room and clean

It was okay ..attention to detail not great but basically everything was ok including the breakfast which wasn’t replenished very often and the coffee out of the machine was terrible … and nothing available to eat after 5pm and no spa experience either..which is still advertised

My room was very clean and it was easy to obtain supplies if needed. The housekeeping team was friendly and the quality of their work was excellent. Breakfast was good with plenty of choice although I would have preferred the option of fried or poached eggs and some hash browns. All the staff were helpful and friendly.

After not staying at this Ibis for 6 months in the hope it would have improved I am sorely disappointed. Prior to check in, I had completed the necessary forms - the staff apparently could not print them, so I had to do a paper copy, whilst I filling this form out a member of staff was running around with a fly zapper, whilst his colleague filmed it whilst laughing. I get to my room, there is bacon on the floor and no complimentary water (which hotels.com list in premium rooms) there was no hairdryer in the room, just an empty bag. I had booked this room for a decent night's sleep after a busy few weeks, so what happens at 3.55am the fire alarm goes off. Who doesnt love being woken at that hour?! I will say the volume of the alarm is impressive, there is zero chance of sleeping through it. So, we all get to go outside in pyjamas, enjoy 4am air and await a fire truck. Obviously, there was no fire, so we are back in 25 minutes later, but of course the noise of hundreds of guests trying to get back into rooms means sleep evaded me for a long time. I woke up so late I could not shower and had a truly terrible day. As this hotel is twinned with the Mercure the biggest issue it faces is staff seem to work at both locations, but don't seem to be trained on both computer systems. If the alarm had not gone off it would have been 4/5 but I visit hotels wanting a good night's sleep. This hotel seems to be beset by emergency services needing to visit.

Breakfast was OK.Just no choice of eggs.Either scrambled or nothing.Would have liked poached or fried.Also no evening meals available but Spinning Wheel did good reasonably priced food.

The showers soakes the floor but only stayed 1 night so wasn't bothered

Excellent…no issues.

A clean and modern minimalistic (read basic) hotel. There were a few gripes:- the room offered an ironing board(!), but no glass by the sink to rinse your teeth. The shower head was hand-held - no overhead shower so impossible to enjoy or wash properly. Only 4 tea bags, so not generous! Beware of being sold a car-parking space for £15 when you arrive, as there is very few and if you leave for the evening, it's unlikely that you will get a space on your return, which leaves you to look for a public overnight car park. I complained, and to be fair, was refunded without a problem. They could offer a lot more without it costing them much.

Very nice stay, friendly staff, clean room, quiet at night, so all in all a pleasant stay.

The service was beyond the call of duty.. Breakfast was not exactly btilliant