Leeds Marriott Hotel

Second stay, we had a bad experience firt time due to a dirty room, broken air conditioning, and shower, body wash hair shampoo missing from the bathroom. Rang and spoke to reception before arrival asking for there to checks done. We arrived and got an earlier check in due as the room was ready brilliant, got up to the room nice and clean 👌 brilliant. Unpacked and went out. Got back jumped onto the shower to find no conditioner and very little hair shampoo, rectified next day as we spoke to reception. Air conditioning set to 18 deg but room was hot again raised with reception and given a fan that registers 22 and for the 2 day we where there it never went lower even set at 18 too hot to have a good night's sleep. Apparently all the mattresses where changed last year by gad there hard had to ask for a topper to soften it up to get a better nights sleep due to the back and hip pain in the morning second night was better just too hot. M lounge quality has dropped in the 18 months from the last visit, Jams gone to cheaper brands cerial range dropped breakfast range smaller lack of hash browns. Friday cakes and afternoon tea where stail and then Apparently not available sat or sunday. Disappointed with a return visit, coming home tired, frustrated and fed up that even with a call to raise issues beforehand and apparently ignored 🙁 😔. Lovely position in town

Great breakfast, lovely clean room as nd nice location

Very clean and well equipped. All the staff were friendly, helpful and efficient. The restaurant was excellent..

The hotel is very centrally located which makes it a great spot to stay. However the hotel is tired looking. The lifts are really grubby and need a refresh. the toliets downstairs also need some TLC. The staff couldn't have been nicer and I would stay again for the shear convenience. The beds were basic but comfortable. The pillows are too small and not comfortable.

Clean and spacious room, comfortable and quiet stay

We had a most enjoyable stay. We were able to check in early and our room was clean and comfortable. The breakfast was delicious with a good variety of fresh food. The staff were friendly and helpful.

Only negative was that it is not made clear upon booking that you can get reduced rate of parking at Trinity. It states no parking on the description and I was only made aware at check in that they get reduced parking close by, when I had already parked miles away.

Didn’t have breakfast this time, but we had it last time we stayed here and it was great, good selection. Hotel entrance was nice, modern and clean. We did request a late checkout as we were checking in but this was rejected.

The hotel was generally nice enough, with comfortable rooms and a pleasant overall atmosphere. Staff were friendly and the stay was enjoyable in many ways. However, the communal toilets in the bar area were disappointing, as they were not very clean and some of the taps were not working, which let the standard down. It was also frustrating that the bar closed to residents quite early, limiting the chance to relax later in the evening. Overall, an acceptable stay, but a few improvements would make a big difference.

Great location, lovely lady working in the executive lounge.

Lovely

Very good hotel very friendly and helpful staff. Room in excellent condition clean and well maintained. Breakfast very good and good value. One of the best stays I have had in a hotel for a while.

Nice location and ambiance.

Property was very good and welcome staff were very present rooms very good overall had a very good stay

Very clean room. The staff was ultra friendly and helpful. I had a bit of trouble with my Uber app and the gentleman at the front desk helped me through it. I was very happy with my stay.

Clean room, good gym and good breakfast but could do with a bit more variațon. A little dated.

Room too hot. Aircon did not cool room. Bed too firm. Poor night sleep.

Excellent breakfast with a really good selection. Very conveniently located and the staff were really helpful. We will definitely be staying there again if we return to Leeds and would recommend it to others.

Great staff. Lovely breakfast in room for £5 tray charge (booked room rate with breakfast included). Central location but what let's it down was the loud music blasting all night outside till way after midnight. We were on the fifth floor and it was so loud I couldn't sleep.

The roomyhh