Explorers Hotel

I spoke to the manager on the phone before my stay. She was incredibly rude and I was dreading my stay. However when I came to the hotel the staff were lovely and accommodating. Everything went smoothly, the room was cleaner than expected

Stains all over bedroom floor Crumbs in the bed Food was awful Prices where ridiculous Don’t bother

When we arrived they hadn't got a room for us despite reservation, however they did sort this for us but it wasn't the type of room we booked. Convenient for Disney and we loved the pool for the kids. The rooms are run down but practical

Has every thing you need for hotel with the kids. Room are just standard but the pool , arcades , bars and restaurants are spot on. Soft play too

Hotel is ok. Room works for 5-6 with adults and kids. Bar and food facilities are poor. Hard to get a drink and it’s expensive. They closed the pool from 4.30-6 which is very annoying when you want a break from the parks. Busses work fine but can get packed which is also ok.

I absolutely loved all the amenities for kids. The outdoor and indoor playgrounds were really great. My kids loved the arcade games and the bowling space was a great feature. The highlight is of the stay was definitely the waterpark slides. I loved that across the pool the water was relatively kid friendly and never too deep. The hotel space itself is a little outdated but seeing how much fun my kids had in all the available activities was absolutely worth it.

The breakfast was absolutely amazing. Great healthy options, I really enjoyed the Greek yogurt and all the different seeds. The pool was fantastic for the kids and open til late so it was nice to enjoy it after a long day at Disneyland. Overall great hotel & definitely recommend!

Extremely tired hotel , needs refurbishment Smells horrible Wood chip wallpaper drawn on and brown stains by bunk bed

Was ok

Great amount of activities and spacious rooms

Visited explorers back in 2019 for the first time and although it’s not the most fancy hotel it was clean, fresh and good for money but returning this year I was so disappointed! The hotel smells like a sweaty play zone you would take your kids too run around, the transfer bus takes forever and everyone is desperate for the bus it’s like the titanic! I have a 6 month baby and was feeding him while on the bus, and I had to tell someone can they stop pushing as I am holding a baby. Will not be returning only will stay at Disney on site now as we got taxis 3 times instead of the shuttle as it’s awful experience! Holidays are supposed to be relaxing this was chaos and I’ve been to Disney many times.

We had a free fresh and varied continental breakfast available every morning. The themed swimming pool and soft play was very popular with the children. The bedrooms were clean and fun. We had an overall lovely experience there and would definitely return, it’s so close to Disneyland with a free shuttle bus. Only thing which was a bit of a negative was dinner at the Captain’s Library restaurant, overall a poor experience with poor quality food and not great customer service, it was too expensive for what we got- I would not recommend this restaurant.

Shuttle bus was helpful. Outdoor play area was good for the children. Unpleasant smell on arrival at the reception area of the hotel. Definite wear and tear and a bit of TLC needed. Cleanliness was not good enough. Cobwebs all around the ceiling where it met the wall. Cutlery at breakfast was often dirty. Even when asked staff to clean table, didn't move any items on table and did a half hearted job. My daughter couldn't sleep the first night because she kept getting bitten. She was originally trying to sleep in the additional bedroom with bunk beds but had to come into the main room. For me, it did not represent value for money. We have stayed in cheaper 5* hotels that were far more luxurious. You basically pay for the proximity to Disneyland- this gives premium prices for a less than average quality. Breakfast was limited. My daughter's barely ate. The changing rooms for the swimming pool were closed. We were told a towel would be provided. We were given a tiny hand towel which didn't fully fit around an adult body, having to get from the pool back to our room with very little coverage.

Good for the kids loads to do , staff ok could be a little more attentive and friendly. Rooms are basic but good , quite abit of wear and tear in the room that could be fixed like holes in the bed sheet etc it’s good I guess to keep kids happy and get your head down for fun filled days at Disney

Family-friendly|Pool

Perfect for us. We will be back!

Perfect location, perfect hotel for children, lots of choices and great amenities. The Pool and Park were a big win for our children.

Grimy sticky and run down room and hotel surroundings. No hand wash or soap. No conditoner. Breakfast is mass produced sugary pastries, cereals, salad and yogurts. Hot drinks were good. Dishes were not clean and the chaos is something else. Microwave is in awful state. No one cleans it by the looks of it. Pool is run down with no life guards. Staff look lifeless and not engaging. Basically it’s a Butlins

Brilliant hotels for all

The rooms and the pool were wonderful. The breakfast could have been better, but otherwise we loved it!