Hôtel Mercure Cavaillon

Bien

Nice hotel. Great breakfast!!

There was dog hair on the carpet and fleas in the bed

Enjoyed the generous space although services quality was average- reception, restaurant. I would appreciate cleaner windows and rugs, more qualitative hairdryers.

For a four star hotel it left a lot to be desired. Staff on the whole uninterested. Carpet on the third floor appeared to have several disgusting stains. The bar and reception only manned by one member of staff which lead to obtaining a drink or service from the bar rather difficult. To cap it all after a meal in the restaurant I woke up violently sick with food poisoning! Nothing to recommend.

Personnel de l’hôtellerie et restauration très accueillants.La piscine et la terrasse ombragé sont très agréables.

Was expecting significantly better from a 4 star hotel. There were huge cobwebs in the corners of the rooms, the shelves in the wardrobe were covered in dust, the shower head was mouldy and the inside of the mini-fridge was also moudly. We asked for a different room, which was slightly better but still had similar cleanliness issues. One night we arrived back to the hotel around 4 am and found the main gates closed and nobody answering the door bell. We tried to call the reception's phone number which seemed to be off service as well. Eventually someone came by who also tried to enter and was willing to climb over the fence to alert someone at the reception to open the gates. When we entered the reception nobody was around to explain the situation.

Out of town, with no transport needed to book taxis to Cavaillon. Also Pool was not operational, and no English TV. Restaurant staff's English was limited, as was the menu, We stayed for 4 nights,but my French is also Limited so awkward at times, drinks expensive. Maybe a Shuttle bus into Cavaillon a couple of times a day could be considered,

Was clean tidy and modern the breakfast was very good and evening meal secure parking easy to find staff very attentive

Muito bom hotel, proximidade com o centro da cidade e rodovia. Limpo e com bom restaurante!

Restaurant geschlossen, alter Teppich, fleckig

Accueil aimable, chambre sale

Établissement très vieillissant Prix un peu élevé par rapport à l’établissement

y was simply good

Hôtel facilement accessible proche des points clés de la region

25* dans la chambre pas de clim

Deception pas de chauffage ou de vlim dans la chambre.

Réception bruyante avec un accueil mixte des deux hôtels Pas de possibilité de dîner restaurant complet par plusieurs groupes

La nuit est agréable quand on peut accéder à sa chambre. En effet nous avons attendu plus de 20 min avant de réussir à nous faire ouvrir le portail en rentrant de notre soirée. D’autre part à notre arrivée on nous a renseigné sur les chambres d’amis en nous donnant les mauvais numéros de chambre. Le personnel à la réception manque sans doute de formation ou de motivation ?

Peu pratique