CityClass Hotel Alter Markt

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9.2
/10
Exceptional
1,007 reviews

What Guests Say About Their Stay

Tamara

10.0
/ 10
This hotel was excellent. Not far from the train station so easy to walk to. The hotel is close to the cathedral which was very convenient for walking. There is a square outside which was great for dinner. I would highly recommend the buffet breakfast. There was plenty of choice. The staff was very nice and helpful.

Nadine

10.0
/ 10
Excellent safe and walkable location, close to train Hbf, clean hotel, good sized rooms, great breakfast! Would not hesitate to stay again!

Erik

10.0
/ 10
My German friend and I stayed here one night to see the band The Notwist. The hotel is centrally located, near the cathedral and museum and shops on the waterfront. The Junior suite was spacious, had stunning views, and was quiet, clean and comfortable. The hotel staff is super nice and helpful. They had the adapter for my American electronics. The breakfast was a smorgasbord of everything you could possibly want (breads, pastries, cheeses, meats, fresh fruits, juices). The waiters made our coffee beverages and brought them to our table. It was the perfect stay for our one night in Cologne.
In the Area
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Alter Markt 55, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at CityClass Hotel Alter Markt is a good choice when you are visiting Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CityClass Hotel Alter Markt

Alter Markt 55, Cologne, Nordrhein-Westfalen, Germany, 50667
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Lobby CityClass Hotel Alter Markt
Lobby 2 CityClass Hotel Alter Markt

Discover More About CityClass Hotel Alter Markt

General


Near Cologne Cathedral

Location


With a stay at CityClass Hotel Alter Markt, you'll be centrally located in Cologne, steps from City Hall and Cologne Philharmonic. This hotel is 0.3 mi (0.4 km) from Cologne Cathedral and 0.4 mi (0.6 km) from Musical Dome.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Old Market - 0.1 km / 0.1 mi
City Hall - 0.1 km / 0.1 mi
Museum Ludwig - 0.2 km / 0.1 mi
Romano-Germanic Museum - 0.2 km / 0.1 mi
Wallraf Square - 0.2 km / 0.1 mi
Hay Market - 0.2 km / 0.1 mi
Archaeological Zone Roman Praetorium - 0.2 km / 0.1 mi
Hohe Strasse - 0.2 km / 0.1 mi
Cologne Philharmonic - 0.3 km / 0.2 mi
Pixie Fountain - 0.3 km / 0.2 mi
Great St. Martin Church - 0.3 km / 0.2 mi
Rhine - 0.3 km / 0.2 mi
Wallraf-Richartz Museum - 0.3 km / 0.2 mi
Museum of Applied Art - 0.5 km / 0.3 mi
Hohenzollern Bridge - 0.5 km / 0.3 mi

The nearest airports are:
Cologne - Bonn Airport (CGN) - 15.5 km / 9.7 mi
Düsseldorf Intl. Airport (DUS) - 62.3 km / 38.7 mi
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 60.7 km / 37.7 mi

The preferred airport for CityClass Hotel Alter Markt is Cologne - Bonn Airport (CGN).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a television in a common area.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining


Enjoy a meal at Cafe-Lounge Alter Markt55 or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 63 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in CityClass Hotel Alter Markt

Bar, Cafe and Lounge CityClass Hotel Alter Markt
Bar, Cafe and Lounge
Functional Hall CityClass Hotel Alter Markt
Functional Hall
Common Space CityClass Hotel Alter Markt
Common Space
Lobby CityClass Hotel Alter Markt
Lobby
Exterior CityClass Hotel Alter Markt
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Garden
  • Outdoor facilities
  • TV lounge

Food and Drinks

  • Vegetarian meal
  • Breakfast

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Connectivity

  • Free WiFi

General

  • Terrace

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in CityClass Hotel Alter Markt

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, GreenSign Hotel, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CityClass Hotel Alter Markt
63
Number of floors in CityClass Hotel Alter Markt
6
Another facilities in CityClass Hotel Alter Markt
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in CityClass Hotel Alter Markt

What are available facilities at CityClass Hotel Alter Markt?
There are top facilites at CityClass Hotel Alter Markt such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CityClass Hotel Alter Markt?
The standard check-in time at CityClass Hotel Alter Markt is starting from From 15:00 while the latest check-out time is at Before 11:00
Does CityClass Hotel Alter Markt provide breakfast?
Yes, CityClass Hotel Alter Markt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CityClass Hotel Alter Markt
CityClass Hotel Alter Markt has a 4.0-star rating.
How many floors does CityClass Hotel Alter Markt have?
CityClass Hotel Alter Markt has 6.
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More Reviews from Other Guests in CityClass Hotel Alter Markt

9.2
Exceptional
From 1,006 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CityClass Hotel Alter Markt

Number of reviews per page
20
40
Top reviews
Susan
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was varied, fresh and appetizing.
april
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and kind staff. Beautiful view. Nothing to complain
Richard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Brilliant all round stay, couldn't fault anything
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was on the first floor next to the elevator, which resulted in us hearing every guest as they exited and entered the elevator. The slamming of doors could also be heard and felt through the wall, and the street noise late into the night, and early into the morning, was also an issue. Additionally, the television did not work, and the light on the left side of the bed also didn't work. Overall, it was a decent hotel in a good location; however, in hindsight, we would probably choose an upgrade to our accomodations. A solid three out of five stars!
Read More
Tamara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel was excellent. Not far from the train station so easy to walk to. The hotel is close to the cathedral which was very convenient for walking. There is a square outside which was great for dinner. I would highly recommend the buffet breakfast. There was plenty of choice. The staff was very nice and helpful.
Read More
Stephanie
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice location close to the train station. Clean and comfortable.
Nadine
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent safe and walkable location, close to train Hbf, clean hotel, good sized rooms, great breakfast! Would not hesitate to stay again!
Erik
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My German friend and I stayed here one night to see the band The Notwist. The hotel is centrally located, near the cathedral and museum and shops on the waterfront. The Junior suite was spacious, had stunning views, and was quiet, clean and comfortable. The hotel staff is super nice and helpful. They had the adapter for my American electronics. The breakfast was a smorgasbord of everything you could possibly want (breads, pastries, cheeses, meats, fresh fruits, juices). The waiters made our coffee beverages and brought them to our table. It was the perfect stay for our one night in Cologne.
Read More
Nicole
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pros - location was excellent. Breakfast and coffee were wonderful! Room was large and the decor was pretty. Cons - the pillows weren’t the best. Also, it’s noisy from the bars below until well after 2am on a Sunday night. Of course, this isn’t the hotel’s fault, but wanted to mention it for light sleepers.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room. And all amenities worked. A/c unable to change temperature setpoint
Tarana Thahminah
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Right in the city center, so it was the perfect location for a short stay. The breakfast was pretty basic. As for our room, the bed was comfy but the pillows were foldable so heads up on that for those who cant sleep on flat pillows. When getting our rooms cleaned we noticed the cleaners never really vacumed the floors and didnt top up on the toiletries when we ran out of some that we had to call the receptionist who kindly came over to hand these over to us. Overall the staff were warm and friendly and very helpful with all queries that we had. I would highly recommended this hotel if your someome who's visiting Köln for the first time.
Read More
nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and easy access for travelers on the go
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a wonderful hotel. Great location, spacious rooms, modern amenities. The only strange thing is that as of late March 2026, the images of the outside of the building used on the website don't match the updated exterior of the facility. I got confused trying to find the hotel.
Richard
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Clean room. Staff at front desk could be more helpful with questions, etc.
Mark
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a great stay at this hotel which has a prime location right on the square in the Old town. Hotel was very clean throughout with really friendly and helpful staff. Room was nice facing on to the square which could be noisy with the windows open (others have mentioned this) but didn't really affect me as quite deaf anyway so would opt for the same room. Great choice for the continental breakfast with lots of fresh food and fruit. Overall had a great stay and will definitly stay here again.
Read More
Mei
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation.
Read More
Leland D
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean, staff personable and helpful.
Trudy
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was good. Close to train station and cathedral for Christmas markets.
Hannah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were great, nice room but bed (especially pillows) could be better
Andres
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Check-in, good. Room/room-service, poor. Amenities, not-available. Overpriced.
Number of reviews per page
20
40

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Others 4 CityClass Hotel Alter Markt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,006 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CityClass Hotel Alter Markt

Number of reviews per page
20
40
Top reviews
Susan
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was varied, fresh and appetizing.
april
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and kind staff. Beautiful view. Nothing to complain
Richard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Brilliant all round stay, couldn't fault anything
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was on the first floor next to the elevator, which resulted in us hearing every guest as they exited and entered the elevator. The slamming of doors could also be heard and felt through the wall, and the street noise late into the night, and early into the morning, was also an issue. Additionally, the television did not work, and the light on the left side of the bed also didn't work. Overall, it was a decent hotel in a good location; however, in hindsight, we would probably choose an upgrade to our accomodations. A solid three out of five stars!
Read More
Tamara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel was excellent. Not far from the train station so easy to walk to. The hotel is close to the cathedral which was very convenient for walking. There is a square outside which was great for dinner. I would highly recommend the buffet breakfast. There was plenty of choice. The staff was very nice and helpful.
Read More
Stephanie
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice location close to the train station. Clean and comfortable.
Nadine
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent safe and walkable location, close to train Hbf, clean hotel, good sized rooms, great breakfast! Would not hesitate to stay again!
Erik
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My German friend and I stayed here one night to see the band The Notwist. The hotel is centrally located, near the cathedral and museum and shops on the waterfront. The Junior suite was spacious, had stunning views, and was quiet, clean and comfortable. The hotel staff is super nice and helpful. They had the adapter for my American electronics. The breakfast was a smorgasbord of everything you could possibly want (breads, pastries, cheeses, meats, fresh fruits, juices). The waiters made our coffee beverages and brought them to our table. It was the perfect stay for our one night in Cologne.
Read More
Nicole
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pros - location was excellent. Breakfast and coffee were wonderful! Room was large and the decor was pretty. Cons - the pillows weren’t the best. Also, it’s noisy from the bars below until well after 2am on a Sunday night. Of course, this isn’t the hotel’s fault, but wanted to mention it for light sleepers.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room. And all amenities worked. A/c unable to change temperature setpoint
Tarana Thahminah
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Right in the city center, so it was the perfect location for a short stay. The breakfast was pretty basic. As for our room, the bed was comfy but the pillows were foldable so heads up on that for those who cant sleep on flat pillows. When getting our rooms cleaned we noticed the cleaners never really vacumed the floors and didnt top up on the toiletries when we ran out of some that we had to call the receptionist who kindly came over to hand these over to us. Overall the staff were warm and friendly and very helpful with all queries that we had. I would highly recommended this hotel if your someome who's visiting Köln for the first time.
Read More
nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and easy access for travelers on the go
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a wonderful hotel. Great location, spacious rooms, modern amenities. The only strange thing is that as of late March 2026, the images of the outside of the building used on the website don't match the updated exterior of the facility. I got confused trying to find the hotel.
Richard
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Clean room. Staff at front desk could be more helpful with questions, etc.
Mark
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a great stay at this hotel which has a prime location right on the square in the Old town. Hotel was very clean throughout with really friendly and helpful staff. Room was nice facing on to the square which could be noisy with the windows open (others have mentioned this) but didn't really affect me as quite deaf anyway so would opt for the same room. Great choice for the continental breakfast with lots of fresh food and fruit. Overall had a great stay and will definitly stay here again.
Read More
Mei
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation.
Read More
Leland D
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean, staff personable and helpful.
Trudy
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was good. Close to train station and cathedral for Christmas markets.
Hannah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were great, nice room but bed (especially pillows) could be better
Andres
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Check-in, good. Room/room-service, poor. Amenities, not-available. Overpriced.
Number of reviews per page
20
40