Sheraton Hong Kong Hotel & Towers

Hotels
8.6
/10
Very Good
972 reviews

What Guests Say About Their Stay

Roman
10.0
/ 10
Excellent stay. Very walkable with ferries and metro stations nearby, dining options and entertainment. Will definitely stay here again.
Michael
10.0
/ 10
Our stay was wonderful, all the staff were friendly and polite. Room was clean and quiet. Location was very convenient as it was close to MTR and many shopping malls. Our room keeper Elaine was wonderful in keeping our room tidy and clean. I would recommend this location for others who wish to visit Hong Kong.
Verified traveler
10.0
/ 10
They went the extra mile to make our Anniversary more beautiful. They gave us a very delicious cake and a bottle of wine.
In the Area
See Map
20 Nathan Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Hong Kong Hotel & Towers is located in area / city Tsim Sha Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Hong Kong Hotel & Towers

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20 Nathan Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon
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Discover More About Sheraton Hong Kong Hotel & Towers

Location


Sheraton Hong Kong Hotel & Towers is located in area / city Tsim Sha Tsui.

About Sheraton Hong Kong Hotel & Towers

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Hong Kong Hotel & Towers exclusively for you.

Sheraton Hong Kong Hotel & Towers is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Hong Kong Hotel & Towers.

All facilities in Sheraton Hong Kong Hotel & Towers

Others Sheraton Hong Kong Hotel & Towers
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Garden
  • Shops
  • Sauna
  • Pool sun loungers

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Hong Kong Hotel & Towers

Important Note
  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night
  • Service fee: HKD 10 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
  • Safety features at this property include a smoke detector and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Hong Kong Hotel & Towers
782
Number of floors in Sheraton Hong Kong Hotel & Towers
18
Another facilities in Sheraton Hong Kong Hotel & Towers
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Hong Kong Hotel & Towers

What are available facilities at Sheraton Hong Kong Hotel & Towers?
There are top facilites at Sheraton Hong Kong Hotel & Towers such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Hong Kong Hotel & Towers?
The standard check-in time at Sheraton Hong Kong Hotel & Towers is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Hong Kong Hotel & Towers provide breakfast?
Yes, Sheraton Hong Kong Hotel & Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Hong Kong Hotel & Towers

8.6
Very Good
From 913 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Sheraton Hong Kong Hotel & Towers

Number of reviews per page
20
40
Top reviews
Roman
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay. Very walkable with ferries and metro stations nearby, dining options and entertainment. Will definitely stay here again.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay was wonderful, all the staff were friendly and polite. Room was clean and quiet. Location was very convenient as it was close to MTR and many shopping malls. Our room keeper Elaine was wonderful in keeping our room tidy and clean. I would recommend this location for others who wish to visit Hong Kong.
Pinky
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at Sheraton and had a very disappointing experience regarding their handling of guest safety and support. During my stay, I fell in the parking lot, which was poorly lit and had a raised pathway that was difficult to see. A couple personnel checked with me while I fell in the parking lot and provided an ice pack. Howver, after the incident, I requested three ice packs for my injury, but the hotel failed to provide them and provided one only. Even more concerning, no staff followed up on my condition afterward to check if I was okay or needed further assistance. When I brought up these issues at checkout, I was simply told that they would "improve in the future"—but that does nothing to help me or address the lack of care I experienced. I expected better support from a hotel, especially when it comes to guest safety.
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Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They went the extra mile to make our Anniversary more beautiful. They gave us a very delicious cake and a bottle of wine.
Dean
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service and location.
Jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location, accessibility, friendly staff. We found the services were excellent
Tom
icon-Business Family
Business Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good shopping location
Xiaoyuan
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good but not flexible on dates changes even agent want to change
mats
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was superb
YU ZHOU
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. It’s very easy to get most the transportation for example, MTR and ferry to century.
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

centrally located, good price.
kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bell service team are fantastic, in particular Tommy Chan .
Tuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location!
Nicharee
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

-
Qing
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of my favorite hotel in HK. U can walk around to everything.
Aliana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location of the hotel is perfect, walkable to all sites around.
Pingping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good location for Victoria Bay at Hong Kong.
meghna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location, lounge and customer service
Carlos
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice location, friendly staff, good facilities, very good breakfast the only thing not good is that rooms are not soundproof!
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was extremely pleased with our stay at the Sheraton Hong Kong Hotel & Towers. For starters, the location was ideal--close to many major sites, conveniences, and transportation options. We had a waterfront room on a high floor and the view was magnificent. Every time we entered our room during our two-week stay, we were drawn to the window to gaze at the view. The room--and really the whole hotel--was smartly decorated and in excellent condition. We appreciated having a sofa, table, and refrigerator in the room--especially for such a long stay. The staff was uniformly pleasant and accommodating. The hotel gym was better than most hotel gyms and served all our workout needs. On the negative side, we found the main entrance--with its stairs and lack of ramp--inconvenient when we arrived with all our luggage. (Guests arriving by car have easier access through the drive-in side entrance, but we were arriving via public transportation.) And no one seemed to be on hand to help us up with our bags. Also, our one meal at the hotel's Cafe was very disappointing--our worst meal in Hong Kong. Although there were several other restaurants in the hotel, they were for the most part very expensive. A better variety of restaurants would have been appreciated. Fortunately, there were many fine dining options available right nearby in the neighborhood. However, these disappointments were minor given my overall wonderful experience at this hotel.
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Number of reviews per page
20
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Disclaimer

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