The Leela Mumbai

Very clean room and lovely atmosphere

Helpful staff and clean environment

Overall, a great choice right by international terminal, but very quiet! But area outside the hotel is not very nice. Right by new metro also, so very convenient. The bed was really comfortable (unlike the Leela Palace in Chennai), so I was pleasantly surprised. Pool was nice but area around it could be improved. Breakfast was great. The club lounge was a bit limited in terms of nibbles, sounded better on the menu, but unlimited drinks for happy hour and prompt service. Definitely recommend if you want to stay near the airport and more than the usual airport hotel, but not in an area you want to hanging out in. Gerald in the Club area was very helpful and arranged room upgrade to suite, as per Gold Hotels.com membership (many hotels don't recognise this, so this was welcome). All staff were very good. Thanks. I would recommend, certainly at the price I paid (which is probably off-season - wouldn't get a poor three star hotel in my country for this price!). Not sure club room is worth paying much more for, as the lounge offering is quite limited compared to other hotels.

Keep Ravi at the restaurant who made my stay wonderfull with my dayly color cut fruit plate…What a kind man with always smile. I don’t forget Urvashi at the lobby with a her kind care. An the cerise on the cake was Rene at the spa for her very efficient message…. The Best Therapist I have had so far travelling in 4 continents every 10 days.

From the moment you get through the entrance to the moment you leave, the staff makes you feel special and it is the attention in details that make this place really one of the best. I would not hesitate to stay there again. Thanks to all the staff for making the stay enjoyable.

Excellent hotel a few minutes drive to the airport. Good security. Staff were very good but some, especially some porters and restaurant staff were constantly hovering waiting for a tip, which was annoying. Buffet was fine. Pool was well maintained.

The hotel is close to international airport (5 to 10 min); located in a nice wooded area; checking in was professional; lobby and lounge area were excellent with very good help from all staff; there are a variety of restaurants within the hotel

This one is hands down the best hotel in Mumbai

Staff was very good and helpful

We had a great time. Clean rooms, great breakfast and very convenient location near the airport.

Staff attentiveness

Lovely property with a great swimming pool and a lovely lobby restaurant and Beaut bar

Good stay

Very good staff

Over-priced and over-sold - pretentions to 5 star, now looking tired and passe. Alledged "fantastic" Italian restaurant butchered classics (a decomposed Caesar salad loaded with Parmesan notably terrible). Staff were welcoming and helpful, my room huge but overall felt neglected and in need of a major revamp.

Breakfast was excellent

Excellent hotel and excellent staff. Mr. Ravi Vaze, Mr. Marshall, Mr. Siddhesh from Citrus Restaurant, Mr. Sandeep from concierge have a knack to make each guest feel so special! Mr. Nambiar makes exquisite South Indian dishes which are so delicious and special! Mr.Jadhav helped keep the room super clean and welcoming! Because of all people mentioned, customers like me keep coming back so many times!

Excellent stay. Rooms were very clean, staff very friendly, amazing breakfast and good gym.

We stayed at The Leela Mumbai from 26-29 May with Royal Club access and had an excellent experience.On arrival, we were warmly welcomed and escorted to the Club Lounge, where Gerald handled our check in. As this was our first visit to India since 2020, his friendly, professional and attentive approach immediately put us at ease. He also helped us with our request for interconnecting rooms, showing us the available options and allowing us to choose without any pressure. The outstanding hospitality extended throughout the hotel. Every staff member we encountered -from the porters and reception team to the restaurant staff, housekeeping colleagues, room attendants and cleaning staff-was warm, professional and genuinely committed to making our stay comfortable. Their attention to detail and proactive service made us feel truly valued. The Club Lounge team looked after us exceptionally well. Service was consistently attentive, and the selection of snacks and canapés was fresh, delicious and beautifully presented.Our only minor disappointment was that seasonal fruits such as mangoes, lychees and mangosteens were available only as chargeable items. Given that these fruits were in season and are so popular in India, we had hoped they might be offered complimentary in the lounge or available in guest rooms upon request. Overall, we thoroughly enjoyed our stay and greatly appreciated the exceptional hospitality shown by Gerald and the entire team. Look forward to returning soon.

Overall memorable stay with my old age parents while in transit via Mumbai. Very cordial staff and good service..