Aston Nagoya City Hotel

Hotels
9.0
/10
Exceptional
537 reviews

What Guests Say About Their Stay

Vina P. A.
10.0
/ 10
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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G***h
9.4
/ 10
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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fauzan s.
9.4
/ 10
Good location, excellent service, clean and spacious room, good and varied breakfast menus
Shaiful K. b. M. S.
9.7
/ 10
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
D***a
10.0
/ 10
It's been my umpteenth time to the Aston Hotel, the hotel is nice, the staff are friendly, the hotel is clean. The breakfast menu is varied, close to the shopping center, when you go downstairs there are already many food stalls, close to the main road. Basically it's okay.
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In the Area
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Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444

Main Facilities

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Laundry service
Restaurant
Luggage storage
Elevator
Wheelchair accessible
24-hour Receptionist
Aston Nagoya City Hotel is located in area / city Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Nagoya City Hotel

Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444
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Lobby Aston Nagoya City Hotel
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Aston Nagoya City Hotel Rates per Night

Aston Nagoya City Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Aston Nagoya City Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Aston Nagoya City Hotel Location & Address

Aston Nagoya City Hotel is located at Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444 . It's situated in the Batam area of Indonesia, known for its vibrant shopping and delicious seafood. The hotel is approximately 5 km from the city center.

How to go to Aston Nagoya City Hotel from Airport

Getting from Hang Nadim International Airport (BTH) to Aston Nagoya City Hotel is a breeze with several convenient options. Whether you're looking for the quickest hotel transfer or the most budget-friendly route, here's a breakdown to help you plan your journey.
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel without any transfers. Expect a journey time of around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at Hang Nadim International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a fixed price, so you know exactly how much you'll pay.
  • Hotel Transfer (Pre-booked):

    Some hotels, including Aston Nagoya City Hotel, offer airport pick-up services. This is often the most hassle-free option, as a driver will be waiting for you upon arrival. Contact the hotel in advance to arrange your hotel transfer.

Tips:

For the most convenient route, pre-book a hotel transfer or use a ride hailing service. This will save you time and ensure a smooth journey to Aston Nagoya City Hotel.

Aston Nagoya City Hotel Reviews & Summary

Looking for all about hotel Aston Nagoya City Hotel? This popular hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests particularly appreciate the friendly staff and the hotel's proximity to shopping malls and restaurants. One standout feature of Aston Nagoya City Hotel is its rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness center and a relaxing spa. Here's what one happy guest had to say: "The Aston Nagoya City Hotel was a fantastic choice! The room was clean and spacious, the staff were incredibly helpful, and the location was perfect for exploring Batam. I would definitely stay here again."

Aston Nagoya City Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Aston Nagoya City Hotel offers a variety of categories of hotel rooms to suit every traveller's needs, from solo adventurers to families. Here's a rundown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of smoking or non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space to relax.
  • Executive Suite:

    For those seeking a more luxurious experience, the Executive Suites feature a separate living area and enhanced amenities.
  • Family Room:

    Ideal for families, these rooms offer ample space and can accommodate extra beds.
  • Connecting Rooms:

    Perfect for larger groups or families who want to stay close together.
Aston Nagoya City Hotel is not a pet-friendly hotel.

Hotel Facilities in Aston Nagoya City Hotel

Aston Nagoya City Hotel offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxing by the pool to staying active in the fitness center, there's something for everyone. Here's a list of hotel amenities you can expect:
  • Swimming Pool:

    Take a dip in the refreshing outdoor pool, perfect for a relaxing afternoon.
  • Fitness Center:

    Stay in shape with the hotel's well-equipped fitness center.
  • Spa:

    Indulge in a rejuvenating massage or treatment at the hotel's spa.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club.
  • Business Center:

    Stay connected with the hotel's business center, offering printing and fax services.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Aston Nagoya City Hotel

Aston Nagoya City Hotel boasts several dining options, ensuring you'll never go hungry during your stay. Whether you're looking for a hearty hotel buffet, a casual hotel cafe, or a more formal hotel restaurant experience, you'll find it here.
  • Nagoya Restaurant:

    This is the hotel's main restaurant, serving a variety of Indonesian and international dishes. They also offer a daily buffet breakfast, lunch, and dinner. Expect to pay around SGD 25 per person for the buffet. Opening hours are from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Perfect for a quick coffee or snack, the Lobby Lounge offers a relaxed atmosphere. They serve a selection of pastries, sandwiches, and beverages.
Nagoya Restaurant is known for its signature dish, the "Nasi Goreng Istimewa," a special fried rice with seafood and spices.

Aston Nagoya City Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Aston Nagoya City Hotel offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details and estimated arrival time.

Nearby MRT Station & Bus Stops

Navigating Batam using public transport is relatively easy, with several MRT nearby and bus stops nearby Aston Nagoya City Hotel. Here are some of the nearest options:
  • Nearest Bus Stop:

    The nearest bus stop is located on Jalan Imam Bonjol, approximately 500 meters from the hotel.
To use the public transport system, you'll need a public transport card, which can be purchased at major bus terminals and convenience stores.

Nearby Attractions for Family / Kid Friendly

Batam offers a variety of nearby activities and nearby places to go that are perfect for families and kids. From theme parks to beaches, there's something to keep everyone entertained. Here are five kid-friendly attractions near Aston Nagoya City Hotel:
  • Dunia Fantasi (Dufan) Batam:

    A popular amusement park with thrilling rides and attractions. Located approximately 15 km from the hotel. Entry price: SGD 20 per person.
  • Ocarina Park:

    A large outdoor park with playgrounds, gardens, and a Ferris wheel. Located approximately 12 km from the hotel. Entry price: SGD 5 per person.
  • Mega Wisata Ocarina Batam:

    Offers a variety of attractions, including water parks and go-karting. Located approximately 13 km from the hotel. Entry price: SGD 10 per person.
  • Batam Miniature Park:

    Explore miniature replicas of famous Indonesian landmarks. Located approximately 10 km from the hotel. Entry price: SGD 3 per person.
  • Melayu Beach:

    Enjoy a day at the beach with swimming, sunbathing, and water sports. Located approximately 18 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Nagoya City Hotel (Batam)

Exploring the nearby dining scene around Aston Nagoya City Hotel is a treat, with plenty of local food and nearby dining options to satisfy your cravings. Here are some recommendations:

Cafes/Restaurants:

  • A&W Restaurant:

    A classic fast-food chain serving burgers, fries, and root beer floats.
  • McDonald's:

    A familiar fast-food option for burgers and fries.
  • Starbucks:

    Enjoy a variety of coffee drinks and pastries.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.

Shopping places near Aston Nagoya City Hotel (Batam)

If you're looking for some retail therapy, there are several shops near me and nearby shopping destinations near Aston Nagoya City Hotel. Here are a few options:
  • Nagoya Hill Shopping Mall:

    A large mall near hotel with a variety of shops, restaurants, and entertainment options.
  • Batam City Square Mall:

    Another popular mall with a wide selection of stores.
  • Grand Batam Mall:

    Offers a mix of local and international brands.

Other Places to Stay Near Aston Nagoya City Hotel

Looking for alternative accommodations? Here are some other hotels in Batam to consider:

Luxury/5–6 star hotels nearby:

  • Montigo Resorts Nongsa:

    A luxurious resort with stunning sea views.
  • Turi Beach Resort:

    Offers a range of activities and amenities.
  • Radisson Golf & Convention Center Batam:

    Features a golf course and convention facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Best Western Premier Panbil:

    Offers comfortable accommodations and a convenient location.
  • Harmoni One Convention Hotel:

    Features a convention center and a range of amenities.
  • Swiss-Belhotel Harbour Bay Batam:

    Overlooks the harbour and offers easy access to the ferry terminal.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • HARRIS Hotel Batam Center:

    Offers a modern and stylish stay.
  • I Hotel Baloi Batam:

    Provides comfortable accommodations at an affordable price.
  • Biz Hotel Batam:

    A budget-friendly option with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Batam is essential, and Aston Nagoya City Hotel offers a great combination of comfort, convenience, and value. With its central location, excellent facilities, and friendly service, it's an ideal choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Ready to experience the best of Batam? Don't wait! Book your stay at Aston Nagoya City Hotel through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation now and book cheap hotels in Indonesia. Looking for more options? Discover cheap hotels nearby and find the perfect accommodation for your needs.

All facilities in Aston Nagoya City Hotel

Functional Hall Aston Nagoya City Hotel
Functional Hall
Lobby Aston Nagoya City Hotel
Lobby
Exterior Aston Nagoya City Hotel
Exterior
Others Aston Nagoya City Hotel
Others
Restaurant Aston Nagoya City Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Massage

Connectivity

  • Free WiFi

General

  • Non-smoking room

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Aston Nagoya City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Nagoya City Hotel
192
Number of floors in Aston Nagoya City Hotel
14
Another facilities in Aston Nagoya City Hotel
Parking, Elevator, Restaurant, Room service, WiFi in public area

Frequently asked question in Aston Nagoya City Hotel

Is Aston Nagoya City Hotel parking free for hotel guests, and do you offer valet parking services?
No, Aston Nagoya City Hotel does not offer free hotel parking for guests. We do, however, provide valet parking services for your convenience, though this is a paid service. Please enquire at reception for details on pricing and availability.
Does Aston Nagoya City Hotel offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of Aston Nagoya City Hotel. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Aston Nagoya City Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, Aston Nagoya City Hotel provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and start browsing.
Where is the nearest MRT station or bus stops nearby Aston Nagoya City Hotel? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Aston Nagoya City Hotel, offering easy access to the city. For the nearest MRT station, a short taxi ride or walk will be needed. Nearby visitor attractions include Nagoya Castle and the Toyota Commemorative Museum of Industry and Technology, offering a blend of history and modern innovation. Plenty of things to do nearby cater to various interests.
Is Aston Nagoya City Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Aston Nagoya City Hotel. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Aston Nagoya City Hotel

Overall Ratings & Reviews Aston Nagoya City Hotel

Traveloka (452)
Other sources (85)
9.1
Exceptional
From 452 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about Aston Nagoya City Hotel
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Ambiance (48)
Staff Friendliness (47)
Bedroom (44)
Surroundings (41)
Hotel Area (41)
Bathroom (39)
Taste (39)
Variety (39)
Distance to City Center (37)
Accessibility (34)
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Traveler Reviews Aston Nagoya City Hotel

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
During my stay I felt very happy and rest. When I arrived the hotel, I was greeted by the front office, especially Ms. Rita. She help me check-in process, when I check-out she also helped me and arranged for vehicle to bring me to ferry terminal. The staff from the front office make you feel that you doesn't book the wrong hotel. But the breakfast still way to go for improvement.
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Gilang T. W.
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10.0
/10
Reviewed 1 week(s) ago
Compact rooms with complete amenities. Strategic location near the hotel, with many food courts.
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
The staff is very friendly and very helpful.
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icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Aston Nagoya Batam!
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommendations, city center, lots of food
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Rudolf S.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating
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Accommodation's Reply
29 Sep 2025
Dear Rudolf S., Thank you for your kind words. We are delighted to know that our staff made you feel welcome with their friendliness and accommodating service. Your feedback means a lot to us, and we look forward to the pleasure of hosting you again at ASTON Nagoya City Hotel. Warm regards, Front Office Manager ASTON Nagoya City Hotel
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Room service allows you to order food delivered to your room. The food from Shiso Restaurant is okay, taste-wise nothing special, edible. In terms of the room, everything is okay; the view is good, full windows from top to bottom make the room feel more spacious, there is a shower and a handheld shower. The only downside is that there are not enough lights, so it is a bit dim/dark at night, and the elevator takes a long time to go up/down from floor to floor so you have to be patient. Overall, it's worth it. The service is okay, the hotel is neat and clean in various aspects. The most enjoyable thing is the very strategic location and just a few meters walk to various shops in Nagoya Thamrin. Life is so good without having to go far, living around Thamrin, feels safe, predictable, zero stress, and doesn't waste energy researching places/opening Google Maps. Best for a weekend staycation!
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you very much for your comprehensive and impressive review. We are pleased to know that you enjoyed your room, the expansive view from the window, and the overall cleanliness and tidiness of the hotel. We also appreciate your feedback regarding the room lighting and elevator wait times, which we will take into account for future service improvements. It is a pleasure to know that you enjoyed our strategic location, which makes it easy to explore the surrounding area without hassle and contributes to a pleasant and stress-free staycation experience. We look forward to welcoming you again for an even better stay at Aston Nagoya City Hotel. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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Azi S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
1. Refrigerator In Room Was Broken , Not Cool. Paid IDR 780.000 / Nite Got Broke Refrigerator. its so Akward. 2. Receptionist Whose Named Ria Is A Top Of The Top Receptionist In All The Hotels I Have Ever Visited. Smart, Excelent, No Small Talk, no Abcde , Just Click and this is ur key room. enjoy ur room. 3. The Variety Of Breakfast still less than hotel breakfasts costing around IDR 400,000. but still worthy 4. Attendant Named Rahma Such a helpfully staff 5. all the shortcomings are still covered by several advantages 6. ill be back for next time. for you Ms Ria.
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Accommodation's Reply
17 Sep 2025
Dear Azi S., Thank you for sharing such detailed feedback about your recent stay at ASTON Nagoya City Hotel. We truly value your comments as they help us to continuously improve our services and facilities. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. Please rest assured that our team has taken immediate action to ensure this does not reoccur for your future stays. At the same time, we are very pleased to know that you appreciated the excellent service from our receptionist Ria and the helpful assistance from Rahman. Your kind recognition will certainly be shared with them and the entire team as a great motivation. We also take note of your suggestion regarding breakfast variety, and this will be carefully considered to further enhance our dining offerings. It is truly rewarding to learn that, despite the shortcomings, you still found your overall stay worthy and enjoyable. We look forward to welcoming you back soon — especially to extend once again the warm hospitality from Ria and our team. Warm regards, Front Office Manager ASTON Nagoya City Hotel
Vina P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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Accommodation's Reply
09 Sep 2025
Dear Vina P.A., Thank you for your positive review and 5-star rating. We are delighted to hear that you enjoyed our varied breakfast menu and that your room was clean, fragrant, and well-equipped with music. Your feedback is a great motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back to Aston Nagoya City Hotel. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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G***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your comprehensive and impressive review. We are delighted to learn that you enjoyed the cleanliness of your room, the friendliness of our staff, the strategic location, the facilities, and the variety of breakfast options we offer. Your appreciation motivates us to continue providing the best experience, whether for family vacations or business trips. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit to Batam. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great location in the city, easy to get around and lots of food
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to know that you found our hotel's strategic location in the city center and the easy access to various culinary options nearby. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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Ermina f. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
it very nice hotel but the breakfast is not much variety
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Ermina, Thank you for your kind words about our hotel. We are glad to know you had a pleasant stay with us. We truly appreciate your feedback regarding the breakfast variety, and we will certainly share it with our culinary team for improvement. Your input helps us to serve you better, and we look forward to welcoming you again with an enhanced experience. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
b***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Complete facilities, hotel in the city center, there is a swimming pool, delicious breakfast, good service.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that our facilities, strategic location, breakfast, and service left a positive impression on you. Reviews like this motivate us to continuously maintain and improve the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager, Aston Nagoya City Hotel
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b***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Complete hotel facilities in the middle of the city, there is a swimming pool, delicious breakfast, good service
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Aston Nagoya City Hotel. We are delighted to learn that the comprehensive facilities, strategic location, delicious breakfast, and excellent service from our team have left a positive impression on you. This review motivates us to continuously maintain the quality of our service and provide the best experience for every guest. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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H***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 11 week(s) ago
3-star hotel with quality above 4-star. Awesome...
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful appreciation. We are delighted to hear that you rated our service and facilities beyond your expectations. Positive reviews like this motivate us to continue providing the best service. We look forward to welcoming you back. Sincerely, Front Office Manager, Aston Nagoya City Hotel
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EKA N. P. Y.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Even though the location is excellent, it's comfortable, but the rooms are poorly maintained, not up to the standard of a star hotel.
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Accommodation's Reply
22 Aug 2025
Dear Eka n p y, Thank you for taking the time to share your experience with us. We are pleased to know that you felt comfortable with the location of our hotel. However, we apologize for the inconvenience regarding the condition of the room and that the experience did not meet your expectations. Your feedback is very important to us and we have conveyed it to the relevant team as a serious concern for immediate follow-up. We hope to welcome you again in the future with a better experience in accordance with our service standards. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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fauzan s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Good location, excellent service, clean and spacious room, good and varied breakfast menus
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, service, room comfort, and breakfast variety. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Liew L. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Front office staff, Ms. Tina, she made me feel at home.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind words about our Front Office staff. We are delighted to hear she made you feel at home during your stay. We will be sure to share your appreciation with her, and we look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Andri C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that our staff friendliness and accommodating service made your stay enjoyable. We look forward to welcoming you again soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Shaiful K. b. M. S.
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9.7
/10
Reviewed 15 week(s) ago
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Shaiful, Thank you for sharing your wonderful feedback. We are delighted you enjoyed our prime location and the variety of nearby restaurants and facilities. It is also great to hear our staff service made a positive impression on your stay. We look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Exterior 4 Aston Nagoya City Hotel

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Overall Ratings & Reviews Aston Nagoya City Hotel

Traveloka (452)
Other sources (85)
9.1
Exceptional
From 452 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.3

Service and Facilites

9.1

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Ambiance (48)
Staff Friendliness (47)
Bedroom (44)
Surroundings (41)
Hotel Area (41)
Bathroom (39)
Taste (39)
Variety (39)
Distance to City Center (37)
Accessibility (34)
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Traveler Reviews Aston Nagoya City Hotel

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Customer reviews
Verified Traveler
icon-Business
Business
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10.0
/10
Reviewed 5 day(s) ago
During my stay I felt very happy and rest. When I arrived the hotel, I was greeted by the front office, especially Ms. Rita. She help me check-in process, when I check-out she also helped me and arranged for vehicle to bring me to ferry terminal. The staff from the front office make you feel that you doesn't book the wrong hotel. But the breakfast still way to go for improvement.
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Gilang T. W.
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Business
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10.0
/10
Reviewed 1 week(s) ago
Compact rooms with complete amenities. Strategic location near the hotel, with many food courts.
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
The staff is very friendly and very helpful.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Aston Nagoya Batam!
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A***i
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Business
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10.0
/10
Reviewed 4 week(s) ago
Recommendations, city center, lots of food
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1 people find it helpful
Rudolf S.
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Business
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8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating
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Accommodation's Reply
29 Sep 2025
Dear Rudolf S., Thank you for your kind words. We are delighted to know that our staff made you feel welcome with their friendliness and accommodating service. Your feedback means a lot to us, and we look forward to the pleasure of hosting you again at ASTON Nagoya City Hotel. Warm regards, Front Office Manager ASTON Nagoya City Hotel
N***g
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
Room service allows you to order food delivered to your room. The food from Shiso Restaurant is okay, taste-wise nothing special, edible. In terms of the room, everything is okay; the view is good, full windows from top to bottom make the room feel more spacious, there is a shower and a handheld shower. The only downside is that there are not enough lights, so it is a bit dim/dark at night, and the elevator takes a long time to go up/down from floor to floor so you have to be patient. Overall, it's worth it. The service is okay, the hotel is neat and clean in various aspects. The most enjoyable thing is the very strategic location and just a few meters walk to various shops in Nagoya Thamrin. Life is so good without having to go far, living around Thamrin, feels safe, predictable, zero stress, and doesn't waste energy researching places/opening Google Maps. Best for a weekend staycation!
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you very much for your comprehensive and impressive review. We are pleased to know that you enjoyed your room, the expansive view from the window, and the overall cleanliness and tidiness of the hotel. We also appreciate your feedback regarding the room lighting and elevator wait times, which we will take into account for future service improvements. It is a pleasure to know that you enjoyed our strategic location, which makes it easy to explore the surrounding area without hassle and contributes to a pleasant and stress-free staycation experience. We look forward to welcoming you again for an even better stay at Aston Nagoya City Hotel. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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Azi S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
1. Refrigerator In Room Was Broken , Not Cool. Paid IDR 780.000 / Nite Got Broke Refrigerator. its so Akward. 2. Receptionist Whose Named Ria Is A Top Of The Top Receptionist In All The Hotels I Have Ever Visited. Smart, Excelent, No Small Talk, no Abcde , Just Click and this is ur key room. enjoy ur room. 3. The Variety Of Breakfast still less than hotel breakfasts costing around IDR 400,000. but still worthy 4. Attendant Named Rahma Such a helpfully staff 5. all the shortcomings are still covered by several advantages 6. ill be back for next time. for you Ms Ria.
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Accommodation's Reply
17 Sep 2025
Dear Azi S., Thank you for sharing such detailed feedback about your recent stay at ASTON Nagoya City Hotel. We truly value your comments as they help us to continuously improve our services and facilities. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. Please rest assured that our team has taken immediate action to ensure this does not reoccur for your future stays. At the same time, we are very pleased to know that you appreciated the excellent service from our receptionist Ria and the helpful assistance from Rahman. Your kind recognition will certainly be shared with them and the entire team as a great motivation. We also take note of your suggestion regarding breakfast variety, and this will be carefully considered to further enhance our dining offerings. It is truly rewarding to learn that, despite the shortcomings, you still found your overall stay worthy and enjoyable. We look forward to welcoming you back soon — especially to extend once again the warm hospitality from Ria and our team. Warm regards, Front Office Manager ASTON Nagoya City Hotel
Vina P. A.
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
I stayed here for 2 nights. The breakfast was delicious, with lots of variety. The room was clean, smelled good, had music in the room, and was comfortable. 5 stars.
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Accommodation's Reply
09 Sep 2025
Dear Vina P.A., Thank you for your positive review and 5-star rating. We are delighted to hear that you enjoyed our varied breakfast menu and that your room was clean, fragrant, and well-equipped with music. Your feedback is a great motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back to Aston Nagoya City Hotel. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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G***h
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9.4
/10
Reviewed 10 week(s) ago
The Aston Nagoya Batam Hotel offers a pleasant stay, with clean rooms, friendly staff, a strategic location near the mall, complete facilities, a varied breakfast, and a comfortable atmosphere. It's perfect for both family vacations and business trips. I'll definitely stay here again next time I'm in Batam.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your comprehensive and impressive review. We are delighted to learn that you enjoyed the cleanliness of your room, the friendliness of our staff, the strategic location, the facilities, and the variety of breakfast options we offer. Your appreciation motivates us to continue providing the best experience, whether for family vacations or business trips. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit to Batam. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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H***i
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10.0
/10
Reviewed 10 week(s) ago
Great location in the city, easy to get around and lots of food
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to know that you found our hotel's strategic location in the city center and the easy access to various culinary options nearby. We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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Ermina f. B.
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Leisure
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8.4
/10
Reviewed 11 week(s) ago
it very nice hotel but the breakfast is not much variety
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Ermina, Thank you for your kind words about our hotel. We are glad to know you had a pleasant stay with us. We truly appreciate your feedback regarding the breakfast variety, and we will certainly share it with our culinary team for improvement. Your input helps us to serve you better, and we look forward to welcoming you again with an enhanced experience. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
b***u
icon-Business
Business
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8.5
/10
Reviewed 11 week(s) ago
Complete facilities, hotel in the city center, there is a swimming pool, delicious breakfast, good service.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that our facilities, strategic location, breakfast, and service left a positive impression on you. Reviews like this motivate us to continuously maintain and improve the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager, Aston Nagoya City Hotel
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b***u
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10.0
/10
Reviewed 11 week(s) ago
Complete hotel facilities in the middle of the city, there is a swimming pool, delicious breakfast, good service
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Aston Nagoya City Hotel. We are delighted to learn that the comprehensive facilities, strategic location, delicious breakfast, and excellent service from our team have left a positive impression on you. This review motivates us to continuously maintain the quality of our service and provide the best experience for every guest. We look forward to welcoming you back on your next visit. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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H***o
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
3-star hotel with quality above 4-star. Awesome...
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful appreciation. We are delighted to hear that you rated our service and facilities beyond your expectations. Positive reviews like this motivate us to continue providing the best service. We look forward to welcoming you back. Sincerely, Front Office Manager, Aston Nagoya City Hotel
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EKA N. P. Y.
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8.2
/10
Reviewed 13 week(s) ago
Even though the location is excellent, it's comfortable, but the rooms are poorly maintained, not up to the standard of a star hotel.
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Accommodation's Reply
22 Aug 2025
Dear Eka n p y, Thank you for taking the time to share your experience with us. We are pleased to know that you felt comfortable with the location of our hotel. However, we apologize for the inconvenience regarding the condition of the room and that the experience did not meet your expectations. Your feedback is very important to us and we have conveyed it to the relevant team as a serious concern for immediate follow-up. We hope to welcome you again in the future with a better experience in accordance with our service standards. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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fauzan s.
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Business
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9.4
/10
Reviewed 14 week(s) ago
Good location, excellent service, clean and spacious room, good and varied breakfast menus
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, service, room comfort, and breakfast variety. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Liew L. A.
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Business
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10.0
/10
Reviewed 14 week(s) ago
Front office staff, Ms. Tina, she made me feel at home.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind words about our Front Office staff. We are delighted to hear she made you feel at home during your stay. We will be sure to share your appreciation with her, and we look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Andri C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that our staff friendliness and accommodating service made your stay enjoyable. We look forward to welcoming you again soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
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Shaiful K. b. M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Shaiful, Thank you for sharing your wonderful feedback. We are delighted you enjoyed our prime location and the variety of nearby restaurants and facilities. It is also great to hear our staff service made a positive impression on your stay. We look forward to welcoming you back soon. Warm Regards, Front Office Manager ASTON Nagoya City Hotel
Number of reviews per page
20
40