How many rooms are available at Ayola Sentosa Palembang

Ayola Sentosa Palembang has 100.

Are there any parking spots at Ayola Sentosa Palembang ?

Yes: Yes, there are parking spots at Ayola Sentosa Palembang

Does Ayola Sentosa Palembang offer airport transfers?

Yes, Ayola Sentosa Palembang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Ayola Sentosa Palembang?

Ayola Sentosa Palembang is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Duration: 1 Night(s)

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Ayola Sentosa Palembang

Name: Ayola Sentosa Palembang
Address: JL. Kolonel Atmo No.16-17 Ilir, Ilir Timur I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125, JL. Kolonel Atmo No.16-17 Ilir, Ilir Timur I, Sumatera Selatan, 30125, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

4,173 reviews

What Guests Say About Their Stay

Distance To City Center (56)

Room Space (54)

Staff Friendliness (50)

Bedroom (49)

M***a

9.4

/ 10

Located in the city center with clean and comfortable rooms, soft mattresses, clean bathrooms and rooms equipped with fairly large balconies. Friendly and friendly hotel staff

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Anton M.

10.0

/ 10

Comfortable hotel, located in the middle of the city, spacious vehicle parking, nice rooms, breakfast choices and delicious, recommended hotels to stay at affordable prices.

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Melinda f.

9.7

/ 10

The rooms are very comfortable, close to the Ampera bridge and other tourist attractions.

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lucia i.

9.4

/ 10

Clean, friendly, just okay.

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Khairil A. S.

8.5

/ 10

Good, convenient, easy to reach.

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In the Area

See Map

JL. Kolonel Atmo No.16-17 Ilir, Ilir Timur I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at Ayola Sentosa Palembang is a good choice when you are visiting Ilir Timur I. The hotel is located only 4.43 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About Ayola Sentosa Palembang From business event to corporate gathering, Ayola Sentosa Palembang provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Ayola Sentosa Palembang, a wonderful accommodation for your family holiday. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ayola Sentosa Palembang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Ayola Sentosa Palembang exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Ayola Sentosa Palembang is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Ayola Sentosa Palembang is the right place to stay.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Ayola Sentosa Palembang

JL. Kolonel Atmo No.16-17 Ilir, Ilir Timur I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125

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Ayola Sentosa Palembang Rates per Night

Ayola Sentosa Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ayola Sentosa Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ayola Sentosa Palembang Location & Address

Ayola Sentosa Palembang is located at JL. Kolonel Atmo No.16 17 Ilir, Ilir Timur I, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30125. It's situated in the Palembang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 5 km from the city center.

How to go to Ayola Sentosa Palembang from Airport

Arriving at Sultan Mahmud Badaruddin II International Airport and wondering about the best way to reach Ayola Sentosa Palembang? Several convenient options are available for your hotel transfer. Here's a breakdown to help you choose the most suitable one.

Taxi (Most Direct):
Taxis are readily available outside the airport terminal. This is the most direct option, taking you straight to the hotel without any stops.
Ride Hailing (Convenient):
Ride hailing services are also available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area.
Airport Bus (Budget-Friendly):
The TransMusi airport bus offers a more affordable option. However, it may involve a longer travel time and require a short walk to the hotel from the nearest bus stop.

Tips:

For the most convenient route, a taxi or ride hailing service is recommended, especially if you have luggage. If you're on a budget and don't mind a slightly longer journey, the airport bus is a good alternative.

Ayola Sentosa Palembang Reviews & Summary

Looking for all the details about Ayola Sentosa Palembang? This hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests appreciate the friendly staff and the overall value for money.

What do guests love about Ayola Sentosa Palembang? Many highlight the clean and well-maintained rooms, the delicious breakfast buffet, and the easy access to nearby attractions. A standout feature is the rooftop pool, offering stunning city views. Here's a recent review: "Excellent hotel! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring Palembang. I highly recommend it!"

Ayola Sentosa Palembang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Ayola Sentosa Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:

Superior Room:
A comfortable and well-appointed room, perfect for solo travellers or couples.
Deluxe Room:
Offering more space and enhanced amenities, ideal for those seeking a bit more luxury.
Executive Room:
Designed for business travellers, featuring a work desk and comfortable seating area.
Suite:
The most spacious option, with a separate living area and bedroom, perfect for families or extended stays.

All rooms are non-smoking and feature en-suite bathrooms with showers. Some rooms offer city views. The hotel is not pet-friendly.

Hotel Facilities in Ayola Sentosa Palembang

Ayola Sentosa Palembang boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to enjoy. Here's a list of what's on offer:

Swimming Pool:
Take a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your trip with access to the well-equipped fitness center, open 24 hours.
Restaurant:
Enjoy delicious meals at the on-site restaurant, serving a variety of local and international dishes.
Meeting Rooms:
Ideal for business travellers, the hotel offers meeting rooms with modern equipment.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

The hotel also offers laundry services and 24-hour front desk assistance.

Hotel Buffet or Restaurant/Cafe in Ayola Sentosa Palembang

When it comes to dining, Ayola Sentosa Palembang has you covered with its excellent hotel restaurant. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to satisfy your cravings. Here's what you can expect:

The Restaurant:
Serving a mix of Indonesian and international cuisine, The Restaurant offers a buffet breakfast (approximately SGD 15 per person) and an à la carte menu for lunch and dinner. Opening hours are from 6:00 AM to 10:00 PM.

The restaurant is known for its signature dish, Pempek Palembang, a local delicacy.

Ayola Sentosa Palembang Airport pickups and How to Book

Need a convenient hotel to airport transfer? Ayola Sentosa Palembang offers hotels with airport shuttle services to make your arrival and departure hassle-free. Here's how to arrange your airport pick-up:

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Exploring Palembang is easy with convenient access to public transportation. Here's a guide to the nearest MRT nearby and bus stops nearby, making it simple to get around the city.

TransMusi Bus Stop (500m):
Several TransMusi bus stops are located within a short walking distance of the hotel, providing access to various parts of the city.

You can purchase a TransMusi card at designated kiosks or use cash for single trips.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Palembang offers a variety of nearby places to go that are perfect for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:

Kembang Island (Pulau Kemaro) (20 km):
A unique island in the middle of the Musi River, featuring a Buddhist temple and a legendary love story. Entry is free.
Amanzi Waterpark (15 km):
A fun-filled waterpark with slides, pools, and attractions for all ages. Entry fee is approximately SGD 12.
Great Mosque of Palembang (Masjid Agung Palembang) (6 km):
A beautiful mosque with stunning architecture and a peaceful atmosphere. Entry is free.
Musi River Cruise (Various locations):
Enjoy a scenic boat ride along the Musi River, taking in the sights of Palembang. Prices vary depending on the tour.
Balaputradeva Museum (7 km):
Discover the history and culture of Palembang at this fascinating museum. Entry fee is approximately SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ayola Sentosa Palembang (Palembang)

Craving some delicious nearby dining options? Palembang is a food lover's paradise, with a wide range of local food and international cuisine to choose from. Here are some food eatiries near me:

Cafes/Restaurants:

Excelso Cafe:
A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
Pizza Hut:
A familiar favourite for pizza lovers, offering a range of pizzas, pasta, and sides.
Shabu-Shabu Express:
Enjoy a delicious and interactive hot pot experience with fresh ingredients and flavorful broths.

Local Street Food:

Pempek:
A Palembang specialty, made from fish and tapioca flour, served with a sweet and sour sauce.
Mie Celor:
A noodle dish with a rich coconut milk-based gravy, shrimp, and egg.
Martabak HAR:
A savoury pancake filled with eggs, meat, and vegetables, served with a curry sauce.
Nasi Goreng:
Indonesian fried rice, a staple dish with various toppings and seasonings.
Sate:
Grilled meat skewers served with peanut sauce, a popular street food snack.

Shopping places near Ayola Sentosa Palembang (Palembang)

Need some retail therapy? Palembang offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are some shops near me and dept stores near me:

Palembang Square Mall:
A large shopping mall with a wide range of international and local brands, restaurants, and entertainment options.
Palembang Icon Mall:
Another popular mall featuring department stores, fashion boutiques, and a cinema.
Pasar 16 Ilir:
A traditional market where you can find local products, textiles, and souvenirs.

Other Places to Stay Near Ayola Sentosa Palembang

Looking for alternative accommodations? Palembang offers a range of hotels to suit different budgets and preferences. Here are some of the best hotel nearby options:

Luxury/5–6 star hotels nearby:

The Zuri Palembang:
A luxurious hotel with elegant rooms, a rooftop pool, and a spa.
Wyndham Opi Hotel Palembang:
Offering stunning views of the Jakabaring Sports City, this hotel features spacious rooms and excellent facilities.
Arista Hotel Palembang:
A stylish hotel with modern amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

Novotel Palembang Hotel & Residence:
A comfortable hotel with spacious rooms, a swimming pool, and a restaurant.
ASTON Palembang Hotel & Conference Center:
Offering modern amenities and a convenient location near the city center.
Beston Hotel Palembang:
A stylish hotel with comfortable rooms and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

Rio City Hotel Palembang:
A budget-friendly hotel with clean and comfortable rooms.
Hotel Swarna Dwipa Palembang:
Offering a convenient location and basic amenities.
Batiqa Hotel Palembang:
A modern hotel with comfortable rooms and a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Palembang? Ayola Sentosa Palembang offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, comfortable accommodations, and friendly service, it's the perfect choice for your next trip.

Don't miss out on the best hotel availability and hotel reservations. Book your stay at Ayola Sentosa Palembang today through Traveloka and enjoy exclusive deals and discounts. Start planning your adventure now and experience the magic of Palembang! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Ayola Sentosa Palembang

Functional Hall

Lobby

Accommodation Services

Exterior

Bedroom

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Smoking area
Terrace

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Early bird breakfast

In-room Facilities

Cable TV
Desk
Refrigerator
Shower
TV

Business Facilities

Conference room
Meeting facilities
Photocopier

Transportation

Airport transfer
Secure parking

Things to Do

Karaoke

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Ayola Sentosa Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ayola Sentosa Palembang	100
Number of floors in Ayola Sentosa Palembang	8
Another facilities in Ayola Sentosa Palembang	Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ayola Sentosa Palembang

What are available facilities at Ayola Sentosa Palembang?

There are top facilites at Ayola Sentosa Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ayola Sentosa Palembang?

The standard check-in time at Ayola Sentosa Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Ayola Sentosa Palembang provide breakfast?

Yes, Ayola Sentosa Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ayola Sentosa Palembang

Ayola Sentosa Palembang has a 3.0-star rating.

How many floors does Ayola Sentosa Palembang have?

Ayola Sentosa Palembang has 8.

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More Reviews from Other Guests in Ayola Sentosa Palembang

Overall Ratings & Reviews Ayola Sentosa Palembang

Traveloka (4,172)

Other sources (1)

8.5

Very Good

From 4,172 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Ayola Sentosa Palembang

All

Distance to City Center (41)

Staff Friendliness (38)

Ambiance (36)

Room Space (35)

Bedroom (35)

Bathroom (34)

Hotel Area (29)

Accessibility (28)

Wifi (26)

Surroundings (23)

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Traveler Reviews Ayola Sentosa Palembang

Number of reviews per page

Customer reviews

H***a

8.5

/10

Reviewed 1 week(s) ago

It was very pleasant, all the staff were friendly, and the hotel was clean, and I slept soundly.

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Accommodation's Reply

15 Dec 2025

Dear Mr./Ms. Ha, It is with great pleasure that we at Ayola Sentosa Palembang Hotel would like to express our gratitude for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We appreciate your time in providing feedback and suggestions regarding the quality of our service and facilities. All your comments and suggestions are invaluable in our evaluation process and will motivate us to further improve our services in the future. We hope to welcome you back on your next stay and have the opportunity to provide you with an even more satisfying experience. Thank you. Sincerely, The Management Team, Ayola Sentosa Palembang Hotel

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Hari A. P.

10.0

/10

Reviewed 1 week(s) ago

Spacious, comfortable rooms, friendly staff, strategic location near Ampera Bridge and many places to eat nearby

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Accommodation's Reply

13 Dec 2025

Dear Mr. Hari A.P., This is a brief message from Ayola Sentosa Palembang Hotel. Thank you for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We appreciate your time in providing feedback and suggestions regarding the quality of our service and facilities. All your comments and suggestions are invaluable in our evaluation process and motivate us to further improve our services in the future. We hope to welcome you back on your next stay and have the opportunity to provide you with an even more satisfactory experience. Thank you. Sincerely, The Management Team, Ayola Sentosa Palembang Hotel

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A***i

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, friendly staff

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Accommodation's Reply

20 Nov 2025

Dear Ms. Ai, Sincerely yours, Ayola Sentosa Palembang Thank you for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We sincerely appreciate you taking the time to provide us with your feedback and suggestions regarding the quality of our services and facilities. All of your comments and suggestions will be valuable inputs as well as serve as an evaluation and inspiration for us to improve our services in the future. We hope to welcome you back again and have the opportunity to provide you with even more satisfying services. Thank you. Sincerely, Ayola Sentosa Palembang Management

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Verified Traveler

Staycation

8.5

/10

Reviewed 6 week(s) ago

Friendly hotel staff, spacious rooms, strategic location

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Accommodation's Reply

14 Nov 2025

Dear Mr. G*t, Warmest regards, Ayola Sentosa Palembang Thank you for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We sincerely appreciate you taking the time to provide us with your feedback and suggestions regarding the quality of our services and facilities. All of your comments and suggestions will be valuable inputs as well as serve as an evaluation and inspiration for us to improve our services in the future. We hope to welcome you back again and have the opportunity to provide you with even more satisfying services. Thank you. Best regards, Ayola Sentosa Palembang Management

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Sadam I.

10.0

/10

Reviewed 7 week(s) ago

All good. What a family, everything is good.

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Accommodation's Reply

04 Nov 2025

Dear Mr. Sadam, Sincerely yours, Ayola Sentosa Palembang Thank you for choosing to stay with us. We are honored to have the opportunity to serve you and your family. We sincerely appreciate your taking the time to provide us with your suggestions and feedback on the quality of our services and facilities. All your comments and suggestions will serve as valuable information, assessments, and inspiration for us to provide even better services in the future. We hope to welcome you back again in the future and have the opportunity to provide even more satisfactory services. Thank you. Sincerely, Ayola Sentosa Palembang Management

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Suparmanto

Business

9.4

/10

Reviewed 8 week(s) ago

Great hotel, great location. It's a shame there are people in front of the hotel offering delivery services, orders, etc.

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Accommodation's Reply

30 Oct 2025

Dear Mr. Supamanto, Sincerely yours, Ayola Sentosa Palembang Thank you for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We also appreciate your taking the time to provide us with feedback and suggestions regarding the quality of our service and facilities. We understand that nothing is perfect and we apologize for any inconvenience you experienced during your stay regarding the hotel environment. All of your comments and suggestions will be used as an evaluation and inspiration to improve our services in the future. We hope to welcome you back for your next stay and have the opportunity to provide you with even more satisfactory service. Thank you. Sincerely, Ayola Sentosa Palembang Management

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D***o

Staycation

8.1

/10

Reviewed 9 week(s) ago

The bathroom was just in poor condition, with a lot of hair on the sink, and the towels were faded. Everything else was fine.

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1 people find it helpful

Accommodation's Reply

26 Oct 2025

Dear Mr. Do, Warmest regards, Ayola Sentosa Palembang Thank you for choosing to stay with us. We are honored to have had the opportunity to serve you and your family. We also sincerely appreciate your taking the time to provide us with feedback and suggestions regarding the quality of our services and facilities. We understand that nothing is perfect and we apologize for the inconvenience you experienced during your stay due to the sub-par room quality. All of your comments and suggestions will be valuable information as well as serve as an evaluation and inspiration for us to improve our services in the future. We hope to welcome you back for your next stay and have the opportunity to provide you with even more satisfactory services. Thank you. Sincerely, Ayola Sentosa Palembang Management

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G***n

8.8

/10

Reviewed 12 week(s) ago

for a comfortable room but the smoking room still smells of cigarettes and is not very fragrant

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Accommodation's Reply

06 Oct 2025

Dear Mr. G*n, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate the time you have taken to provide suggestions and feedback on the quality of our services & facilities. We realize that nothing is perfect, please allow us to apologize for the inconvenience you experienced during your stay regarding the quality of cleanliness and comfort in the room which was not optimal. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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A***n

8.5

/10

Reviewed 13 week(s) ago

Nice and comfortable, suitable for family holidays

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Accommodation's Reply

30 Sep 2025

Dear Mr. A*n, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management.

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a***a

10.0

/10

Reviewed 13 week(s) ago

Clean, comfortable, friendly staff, strategic location in the city center, highly recommended.

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Accommodation's Reply

26 Sep 2025

Dear Mr. Ahmad a*a, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management.

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N***h

10.0

/10

Reviewed 14 week(s) ago

Two days stay here was quite comfortable and the staff also provided good service.

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Accommodation's Reply

17 Sep 2025

Dear Mr. N*h, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide even better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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Syafei

Business

10.0

/10

Reviewed 16 week(s) ago

Always improve the service, friendliness, and overall comfort of customers throughout Indonesia when staying.

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Accommodation's Reply

01 Sep 2025

Dear Mr. Syafei, Warm greetings from Ayola Sentosa Palembang. Thank you for choosing to stay with us. It is our honor to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services and facilities. All your comments and suggestions will be valuable input, evaluation, and motivation for us to provide even better service in the future. We look forward to welcoming you back on your next visit and having the opportunity to provide even more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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N***o

Business

9.7

/10

Reviewed 16 week(s) ago

The room is spacious. All the staff are friendly.

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Accommodation's Reply

01 Sep 2025

Dear Mr. N*o, Warmest greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is our honor to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide even better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide even more satisfying service. Thank you. Warmest regards, Ayola Sentosa Palembang Management

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N***h

8.5

/10

Reviewed 16 week(s) ago

Stayed at this hotel for 2 nights. The room was clean and comfortable.

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Accommodation's Reply

01 Sep 2025

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A***m

Transit

8.5

/10

Reviewed 20 week(s) ago

Comfortable place... The facilities are quite complete and good, and the service is very optimal.

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Accommodation's Reply

11 Aug 2025

Dear Mr. A*m, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide even better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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O***a

10.0

/10

Reviewed 21 week(s) ago

Very clean, hopefully it will be improved further

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Accommodation's Reply

30 Jul 2025

Dear Mr. O*a, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide even better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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A***O

10.0

/10

Reviewed 21 week(s) ago

I am happy that the staff is friendly and it is safe to stay here.

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Accommodation's Reply

28 Jul 2025

Dear Mr. A*O, Warmest greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and feedback on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management.

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M***a

10.0

/10

Reviewed 27 week(s) ago

the hotel is nice, the staff is friendly, the room is clean and comfortable, thank youuu

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1 people find it helpful

Accommodation's Reply

17 Jun 2025

Dear Mr. M*a, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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R***i

8.4

/10

Reviewed 28 week(s) ago

Not according to order, ordered 1 large bed but was given a double bed

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1 people find it helpful

Accommodation's Reply

11 Jun 2025

Dear Mr. R*i, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate the time you have taken to provide suggestions and input on the quality of our services & facilities. We realize that nothing is perfect, please allow us to apologize for the inconvenience you felt during your stay related to the quality of service that was not optimal. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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V***n

Leisure

10.0

/10

Reviewed 29 week(s) ago

the service is extraordinarily good

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1 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Mr. V*n, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management

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