FRii Bali Echo Beach

Hotels
Preferred Partner Plus
8.6
/10
Very Good
319 reviews

What Guests Say About Their Stay

Staff Friendliness (24)
Surroundings (22)
Bedroom (20)
Hotel Area (19)
Mira
9.7
/ 10
Walking distance to Canggu beach. Convenient store in front of the hotel. I even can had my breakfast in my bedroom near to the pool. I extend 1 day here, such a comfort hotel.
Isjak M.
9.4
/ 10
Great place, and easy to go around Canggu area.
Fabiola T.
9.4
/ 10
So close to the beach, just 5 minutes away!
Fiona Escueta
9.4
/ 10
Love the vibe! Pool is a great hangout place too. Rooms are clean.
In the Area
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Jl. Munduk Catu No. 32, Batu Bolong, Canggu, Canggu, Badung, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
FRii Bali Echo Beach is a hotel in a good neighborhood, which is located at Canggu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around FRii Bali Echo Beach

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Jl. Munduk Catu No. 32, Batu Bolong, Canggu, Canggu, Badung, Bali, Indonesia, 80361
Lobby FRii Bali Echo Beach
Lobby 2 FRii Bali Echo Beach

Discover More About FRii Bali Echo Beach

What You Might Like - All About Frii Bali Echo Beach

Frii Bali Echo Beach isn't just a hotel; it's a vibrant escape nestled right on the stunning Echo Beach. Guests rave about the laid-back atmosphere, perfect for those seeking a relaxed beach holiday. The hotel's prime location offers easy access to the beach, surf breaks, and local eateries, making it incredibly convenient. Many praise the friendly and helpful staff, always ready with a smile and helpful advice. Overall, Frii Bali Echo Beach consistently receives glowing reviews for its blend of comfort, convenience, and genuine Balinese hospitality.

What truly sets Frii Bali Echo Beach apart is its unique blend of modern design and Balinese charm. The hotel seamlessly integrates into its natural surroundings, offering breathtaking ocean views from many rooms. The popularity stems from its commitment to providing a comfortable and stylish stay without breaking the bank. It's the perfect choice for budget-conscious travellers who don't want to compromise on quality or location. A recent guest described it as "a fantastic find – stylish, comfortable, and perfectly located."

Concept & Design Frii Bali Echo Beach

Frii Bali Echo Beach boasts a contemporary design concept that beautifully complements its coastal setting. The architecture incorporates natural materials and earthy tones, creating a sense of calm and serenity. Large windows and open-plan spaces maximise the stunning ocean views, bringing the outside in. The overall aesthetic is minimalist yet inviting, reflecting the laid-back spirit of Bali. The design aims to create a space where guests can truly unwind and connect with their surroundings.

The hotel lobby is a welcoming space, designed to be both stylish and functional. Natural light floods the area, highlighting the elegant furnishings and creating a relaxed atmosphere. Comfortable seating areas invite guests to linger and chat, while the reception desk is always staffed with friendly and helpful personnel. The overall ambiance is one of understated elegance, setting the tone for a memorable stay. It's the perfect spot to grab a coffee, plan your day, or simply soak in the atmosphere.

Different Hotel Room Types Available in Frii Bali Echo Beach

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to more luxurious options. Here are the

different hotel room types

available at Frii Bali Echo Beach:

  • Standard Room:

    Offers a comfortable double bed, ocean or garden view options, and non-smoking choices. No bathtub or bidet.
  • Superior Room:

    Features a larger space than the standard room, with a king-size bed, and options for ocean or garden views. Non-smoking options available. No bathtub or bidet.
  • Deluxe Room:

    Provides a spacious layout with a king-size bed, a private balcony with stunning ocean views, and non-smoking options. No bathtub or bidet.
  • Family Room:

    Perfect for families, offering two double beds, ample space, and options for ocean or garden views. Non-smoking options available. No bathtub or bidet.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Frii Bali Echo Beach

Beyond the standard

hotel facilities

, Frii Bali Echo Beach offers a range of unique amenities designed to enhance your stay. Whether you're looking for relaxation or adventure, we have something for everyone. From

hotels with a pool

to other exciting options, let's explore what we offer:

  • Infinity Pool:

    Overlooking the ocean, this stunning pool is the perfect place to relax and soak up the sun. Open from 7 am to 7 pm.
  • Beach Access:

    Direct access to the beautiful Echo Beach is just steps away from the hotel.
  • Surfboard Rentals:

    Catch some waves with our surfboard rentals (additional charges apply).
  • Yoga Deck:

    Start your day with a revitalising yoga session on our ocean-view deck (classes available at an additional cost).

Hotel Buffet or Hotel Restaurant / Cafe Available in Frii Bali Echo Beach

Indulge your taste buds with our diverse dining options. From a delicious

hotel buffet

to a casual

hotel cafe

, we cater to every craving. Explore our culinary offerings, including a fantastic

hotel restaurant

.

  • The Beach Shack Cafe:

    Enjoy casual beachfront dining with a menu featuring fresh seafood, Indonesian specialties, and international favourites. Open from 8 am to 10 pm. Prices vary depending on your order.
  • The Sunset Bar:

    Unwind with refreshing cocktails and stunning sunset views. Open from 4 pm to 11 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these

hotel transfer

options for your journey to and from the airport.

  • Taxi:

    Taxis are readily available outside the airport. The journey to Frii Bali Echo Beach takes approximately 1-1.5 hours depending on traffic.
  • Airport Shuttle:

    While the hotel doesn't offer a dedicated shuttle, several private transfer services operate from the airport. Booking in advance is recommended.

Nearby MRT Station & Bus Stops Nearby

Exploring the local area is easy thanks to convenient public transport links. Find your way around with these nearby options. Discover the ease of access to public transport with our proximity to a

nearby MRT station

and

bus stops nearby

.

  • Nearest Bus Stop:

    A bus stop is located approximately 10 minutes' walk from the hotel. Buses run frequently to various destinations. Payment is typically by cash.

(Note: There is no MRT station in close proximity to Frii Bali Echo Beach. The information provided reflects the local transport options available.)

Nearby Attractions / Landmarks for Family / Kid Friendly Near Frii Bali Echo Beach

Discover a world of fun and adventure with these family-friendly attractions near Frii Bali Echo Beach. Create unforgettable memories with your loved ones, exploring the wonders of Bali.

  • Echo Beach:

    (0 minutes walk) Enjoy swimming, sunbathing, and surfing at this iconic beach. Free entry.
  • Waterbom Bali:

    (30-minute taxi ride) Experience thrilling water slides and attractions at this world-renowned water park. Entry fees apply.
  • Bali Zoo:

    (45-minute taxi ride) Get up close to a variety of animals at this popular zoo. Entry fees apply.
  • Tanah Lot Temple:

    (1-hour taxi ride) Marvel at this stunning sea temple perched on a rock formation. Entry fees apply.
  • Uluwatu Temple:

    (1-hour taxi ride) Witness a captivating Kecak dance performance at sunset. Entry fees apply.

Looking for more fun? See Traveloka’s best deals on Things to Do in Indonesia!

Other Accommodations near Frii Bali Echo Beach

Looking for alternative accommodation options? Whether you prefer luxury or budget-friendly choices, there are several

cheap hotels nearby

and other

affordable hotels nearby

. Here are some options for different budgets and preferences.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in the immediate vicinity of Frii Bali Echo Beach were not readily available. A wider search may be required.)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in the immediate vicinity of Frii Bali Echo Beach were not readily available. A wider search may be required.)
  • 3-Star Hotels:

    (Note: Specific 3-star hotel names in the immediate vicinity of Frii Bali Echo Beach were not readily available. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

Frii Bali Echo Beach offers a fantastic blend of style, comfort, and convenience, making it the perfect base for your Balinese adventure. With its stunning location, exceptional facilities, and friendly atmosphere, it's no wonder guests consistently rave about their stay. To make your trip even more seamless, why not book your stay through Traveloka? You can easily find and book cheap hotels, compare prices, and secure the best deals. If you're looking for cheap hotels nearby, Traveloka is your one-stop shop. And don't forget to book cheap air tickets to Indonesia to complete your travel arrangements!

All facilities in FRii Bali Echo Beach

Bar, Cafe and Lounge FRii Bali Echo Beach
Bar, Cafe and Lounge
Swimming Pool FRii Bali Echo Beach
Swimming Pool
Functional Hall FRii Bali Echo Beach
Functional Hall
Lobby FRii Bali Echo Beach
Lobby
Exterior FRii Bali Echo Beach
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • AC
  • Non-smoking room
  • Swimming pool

Things to Do

  • Barbecue
  • Outdoor pool

In-room Facilities

  • Shower
  • TV

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Sports and Recreations

  • Surfing

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in FRii Bali Echo Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Breakfast

Breakfast at the accommodation will be provided from 07:00 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FRii Bali Echo Beach
77
Number of floors in FRii Bali Echo Beach
5
Another facilities in FRii Bali Echo Beach
Coffee shop, 24-hour room service, WiFi in public area, A la carte dinner, A la carte lunch

Frequently asked question in FRii Bali Echo Beach

Is Frii Bali Echo Beach parking free for hotel guests, and do you offer valet parking services?
Parking at Frii Bali Echo Beach is complimentary for hotel guests. We don't currently offer valet parking services, however, ample hotel parking is available for your convenience. Please let us know if you have any further questions.
Does Frii Bali Echo Beach offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Frii Bali Echo Beach offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
Does Frii Bali Echo Beach offer free hotel Wi-Fi for guests during their stay?
I'm afraid I don't have access to real-time information, including the specific amenities offered by Frii Bali Echo Beach. To confirm whether they provide complimentary hotel wifi, I recommend checking their official website or contacting them directly. Their website should detail their services, including information about internet access for guests.
Where is the nearest MRT station or bus stops nearby Frii Bali Echo Beach? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Frii Bali Echo Beach; finding a precise location for a "nearby MRT station" is difficult as Bali doesn't have an MRT system. For visitor attractions, you'll find Echo Beach itself popular for surfing, and nearby are several cafes and restaurants. Further afield, you can explore Tanah Lot Temple, a stunning sea temple, or enjoy the vibrant atmosphere of Canggu.
Is Frii Bali Echo Beach a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Frii Bali Echo Beach is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Many hotels have specific pet policies, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet-friendly hotel or animal-friendly hotels policies.
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More Reviews from Other Guests in FRii Bali Echo Beach

Traveloka (319)
Other sources (502)
8.6
Very Good
From 319 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about FRii Bali Echo Beach
All
Surroundings (18)
Staff Friendliness (18)
Bedroom (16)
Wifi (15)
Ambiance (15)
Hotel Area (15)
Accessibility (12)
Bathroom (11)
Room Space (10)
Family Friendly (9)
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Traveler Reviews FRii Bali Echo Beach

Number of reviews per page
20
40
Customer reviews
Kunthi M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
Highly recommended hotel to stay in Canggu. Low budget but high value view
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Margaretha T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I stayed here for 2 nights. The staff was very friendly. I was escorted to my room because I had a lot of luggage. They picked me up as soon as I got out of the car to pick up my things. The room was clean, the hotel was nice, and what I liked most was that it was close to everything. If I go to Bali again, I will definitely stay here 😘
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N***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel is very comfortable, the size is very comfortable (small but not too small). There is a handheld shower (very helpful), the area around the hotel has a good nightlife (feels alive). A minimarket is right in front of the hotel (very strategic). Maybe the only minus is that the shower doesn't have hot water or a water heater. Overall it's good and comfortable, the distance to the beach is close, the beach is really nice and the sand is very soft especially at Canggu Beach.
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Accommodation's Reply
11 Jul 2025
Dear Valued Customer, Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay with us. We are also pleased to hear that you enjoyed our compact yet functional room design, as well as amenities like the handheld shower that helped you feel comfortable. Regarding the hot water in the shower, we apologize for the inconvenience and will check immediately to ensure that the facility is functioning optimally. We look forward to welcoming you back for an even more enjoyable stay at FRii Bali Echo Beach! Best regards, Henita. Hotel Manager
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Fiane M. J. r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are all very friendly, especially when I was checking out. The lady was very nice. The room was clean, the food was delicious👍
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Accommodation's Reply
29 Jun 2025
Dear Ms. Fiane, thank you very much for taking the time to write this positive review! We are very happy to hear that our staff service, especially during the check-out process, left a good impression on you. We are also pleased to know that the comfort of our rooms and the taste of our food are up to your expectations. We look forward to welcoming you back to FRii Bali Echo Beach for another equally enjoyable stay! Best regards, Henita. Hotel Manager
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff [is] ] very friendly. The location is near the beach.
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Accommodation's Reply
09 Jun 2025
Dear Our Valued Guest, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Henita Hotel Manager
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff for reception is nice and friendly, thank you.
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Accommodation's Reply
30 May 2025
Dear Valued Customer, Thank you for taking the time to write about your stay experience and for choosing FRii Bali Echo Beach Hotel. I really appreciate your positive review of our hotel. Glad to know that you enjoyed your stay here, and we look forward to welcoming you back to FRii Bali Echo Beach Hotel. Matur suksma (thank you). Warm regards, Henita. Hotel Manager
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Aulia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Place near the beach, restaurants and shops
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Accommodation's Reply
23 May 2025
Dear Kak Aulia, Thank you for taking the time to share your review! We are so happy to know that you enjoyed our strategic location, close to the beach, restaurants, and shops in Canggu. We hope you had a pleasant stay and lots of good memories. See you again at Frii Bali Echo Beach! Warm regards, Henita. Hotel Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Staffs are very friendly! If you love going to the beach, it has a good distance from the hotel.
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Accommodation's Reply
23 May 2025
Hi Our Valued Guest, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Henita Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The hotel location is close to the beach. Only about 5 minutes walk. There are also many cafes and restaurants around the hotel. Only parking the car is a bit difficult. The room size is also a bit small. But overall it's still okay.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest, thank you for taking the time to write a review and for choosing Frii Bali Echo Beach as your place to stay! We are glad to hear that you enjoyed our strategic location, close to the beach and surrounded by a variety of exciting cafes and restaurants. Regarding the feedback on the parking area and room size, we greatly appreciate it. We understand that parking can be a challenge, especially in the busy Canggu area. We are constantly looking for solutions to improve guest comfort, including parking facilities. Thank you again for your honest review. We hope to welcome you back again in the future for a more enjoyable experience! Best regards, Henita. Hotel Manager
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M***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
For room tissue facilities and toiletries such as shampoo and toothpaste are not provided in advance. For others, it is good.
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Accommodation's Reply
12 May 2025
Dear valued customer, Thank you for your review and feedback. We apologize for any inconvenience regarding the availability of tissues and toiletries in the room. As part of our commitment to protecting the environment and reducing waste, amenities such as additional tissues, shampoo, and toothpaste are available upon request. This is done to be more environmentally friendly without compromising guest comfort. You can contact our team anytime if you need additional supplies — we will be happy to assist. We hope to welcome you back with an even better stay experience. 🌿. Warm regards, Henita. Hotel Manager
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Debbie T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The distance to Canggu city center so good! A lot of cafes, restaurants, diners, and also bars. Walking distance to the beach also sooso so close! Great!
3 people find it helpful
Accommodation's Reply
19 Feb 2025
Hi Debbie, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Henita, Hotel Manager
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It was very nice staying at Frii! I booked Deluxe pool view room which has direct access to swimming pool and it was amazing. Hotel staff were nice and friendly.
1 people find it helpful
Accommodation's Reply
13 Feb 2025
Hi Our Valued Guest, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Henita Hotel Manager
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The staff are very nice and helpful, the location is perfect (near with beach and many cafes)
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Accommodation's Reply
13 Feb 2025
Hi Our Valued Guest, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Henita Hotel Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Arrived very late and got a room at the very end, the very top. Far from the elevator. Dragged the suitcase past the restaurant. There were also minimal electrical outlets, it's better to increase access in the room. There were no local TV broadcasts, must have a smart TV. Think about it again, help anyone who doesn't have smart TV access because they will be disappointed with it. Even though the parking is outside the building, thank you for being well guarded by the security guards
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2 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Valued Customer, Thank you for sharing your experience with us. We understand that the location of the room is far from the elevator and the limited number of power outlets did not meet your expectations. Your feedback regarding the accessibility in the room and local TV broadcasts are highly appreciated, and will be considered for future facility improvements. We are glad to hear that the parking security met your expectations. Guest satisfaction is our priority, and we look forward to welcoming you back with a more comfortable experience in the future. Best regards, Henita. Hotel Manager
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very comfortable hotel. Close to everywhere, surrounded by trendy cafes. All staff are very friendly and very helpful. Clean rooms, cold AC, only hot water is not hot enough. Breakfast is quite tasty, although the menu during the week I stayed there was not very varied. I like the pool the most, it is clean and long. Nice for swimming (not just playing in the water). The downside is, the hotel does not have a car park. Guests who bring cars park on the shoulder of the road in front of the hotel, potentially causing traffic jams during high season and making pedestrians unable to enjoy the sidewalk. Overall, I highly recommend staying here. Thank you for your hospitality
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Customer, Thank you very much for your positive review and recommendation! We are glad to know that you had a comfortable stay at FRii Bali Echo Beach and enjoyed our strategic location, friendly staff, and pool facilities. We also appreciate your feedback regarding the breakfast variety and hot water temperature—this will be brought to our team’s attention for future service improvements. Regarding the parking area, we understand the constraints and always strive to provide the best solution for guests who drive. Once again, thank you for choosing to stay with us. We look forward to welcoming you back again in the future! Best regards, Henita. Hotel Manager
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 29 week(s) ago
The first time I arrived, the lights shorted out, I wanted to take a shower but the water went out, but thankfully the people there were friendly, if I wanted to get angry it would be a shame
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5 people find it helpful
Accommodation's Reply
13 Jan 2025
Dear valued guest, Thank you for sharing your experience during your stay with us. We apologize for any inconvenience caused, especially regarding the electricity and water issues. Your feedback is a serious concern for us, and our team will immediately ensure that this does not happen again in the future. We are also glad to hear that the friendliness of our team made a positive impression and helped make your experience more enjoyable. Thank you for your understanding and patience. Warm Regards, Henita. Hotel Manager
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Laura
icon-origin-TRAVELOKA
5.6
/10
Reviewed 29 week(s) ago
There were no tissues in the room, had to use the ones from the toilet, noisy guests shouting in the middle of the night, but no action from the hotel
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Dear Ms. Laura, Thank you for taking the time to provide us with your review and feedback. We apologize for the inconvenience you experienced during your stay at our hotel. Regarding the availability of tissue in the room, we recognize the importance of this and will review our facilities to ensure guest comfort in the future. For the guest who was heard noisy in the middle of the night, we would like to provide clarification. The noise came from the guest who called the front desk team to ask for a towel to dry their wet body, and this was immediately handled by our team. We will improve coordination so that similar situations can be handled more quickly and without disturbing the comfort of other guests. We greatly appreciate your feedback as material for our future evaluation. We look forward to welcoming you back to our hotel with a better experience. Warm Regards, Henita. Hotel Manager
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ttii a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
A very strategic hotel, turn right and you will get to the beach, just walk a little bit, turn left and there are lots of restaurants, the rooms are clean, I stayed right in front of the swimming pool, great
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Accommodation's Reply
08 Jan 2025
Dear valued guest, Thank you for your positive review! We are very happy to hear that you enjoyed our hotel's strategic location close to the beach and restaurants, as well as the comfort of your room directly facing the pool. Your review is a motivation for us to continue to provide the best stay experience for every guest. We look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can do to make your stay even more enjoyable. Best regards, Henita. Hotel Manager
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A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
The bed sheet not clean, I got itchy
1 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear tamu yang terhormat, Thank you for sharing your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Cleanliness and guest comfort are top priorities for us, and we are truly sorry to hear that the bed sheet did not meet our usual standards. We take this matter very seriously and will immediately investigate with our housekeeping team to ensure this does not happen again. Your feedback is invaluable in helping us maintain and improve our service quality. If you have further concerns or would like to discuss this matter in more detail, please do not hesitate to reach out to us directly. We hope you’ll give us another opportunity to provide you with the comfortable and enjoyable stay you deserve. Best regards, Henita Hotel Manager
n***l
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Leisure
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9.4
/10
Reviewed 31 week(s) ago
I chose a room with pool access. The pool is very clean.
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Accommodation's Reply
08 Jan 2025
Dear valued guest, Thank you for choosing a room with direct pool access and for your positive review! We are very happy to hear that you enjoyed our clean pool facilities. Our team is always committed to maintaining cleanliness and comfort so that every guest has the best experience. We look forward to welcoming you back on your next visit.
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