G Suites Hotel by AMITHYA

Hotels
8.1
/10
Very Good
13,733 reviews

What Guests Say About Their Stay

Distance To City Center (337)
Staff Friendliness (309)
Ambiance (258)
Accessibility (256)
a***a
10.0
/ 10
I've been stayed here multiple times. Great hospitality, friendly and helpful staff, hotel's strategic location, my family was very satisfied with their services.
N***i
10.0
/ 10
A pleasant and comfortable stay. Great hotel atmosphere and facilities. Great food. Friendly hotel staff, with immediate assistance. Highlights include a swimming pool for children. The price is commensurate with the facilities. Strategic location close to the city center.
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A***i
9.7
/ 10
The hotel is strategically located in the Gubeng area, close to everywhere and the view is cool to see the sights of Surabaya city. Close to the office and for culinary is also close, shopping is also close ... I always stay in Gubeng at this hotel ... The vibes are really good and I also recommend to my office friends to stay at this hotel ... Affordable price and close to everywhere, located on the side of a big road ... The hotel is clean and the employees are full of smiles aka friendly ... Come on, guys, stay at G Suites Hotel Amithya Surabaya 👌🥰
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Yohanes B. P.
8.8
/ 10
My two days here were so worth it. The hotel is in the heart of the city, clean, comfortable, and has fast Wi-Fi. The facilities are like a 3-star hotel, with a swimming pool and spa. Overall, it's great ✨. Plus, you can enjoy the city view from your room. I really liked it, and I hope to come back again.
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G***t
10.0
/ 10
Very strategic location, close to everywhere. The hotel is clean and comfortable. If I go to Surabaya again, I don't want to look for another hotel.. I feel satisfied.
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In the Area
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Raya Gubeng 43, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
G Suites Hotel by AMITHYA is a hotel is located at Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around G Suites Hotel by AMITHYA

Raya Gubeng 43, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
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Lobby G Suites Hotel by AMITHYA
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G Suites Hotel by AMITHYA Rates per Night

G Suites Hotel by AMITHYA room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week.

Looking for the best G Suites Hotel by AMITHYA hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

G Suites Hotel by AMITHYA Location & Address

G Suites Hotel by AMITHYA is located at Raya Gubeng 43, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281. It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and local markets. The hotel is approximately 7 km from the city center.

How to go to G Suites Hotel by AMITHYA from Airport

Arriving at Juanda International Airport (SUB) and wondering about the best way to get to G Suites Hotel by AMITHYA? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best route:

  • Taxi (

    most direct

    ): A taxi is the most straightforward option. You'll find taxi stands outside the airport terminals. The journey to G Suites Hotel by AMITHYA typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (

    convenient

    ): Ride hailing services are readily available at Juanda International Airport. Simply book a ride through your app, and a driver will pick you up at the designated area. This is often a more affordable alternative to taxis.
  • Airport Bus (

    most affordable

    ): The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, and from there, you can take a local bus or taxi to the hotel. This option takes longer but is significantly cheaper.
  • Hotel Transfer (

    pre-booked convenience

    ): Check if G Suites Hotel by AMITHYA offers an airport shuttle service. This can be pre-booked for a hassle-free transfer directly to the hotel.

Tips:

For the most convenient route, consider a ride hailing service or taxi if you're prioritising speed and ease. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey.

G Suites Hotel by AMITHYA Reviews & Summary

Looking for all about hotel G Suites Hotel by AMITHYA? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests frequently praise its comfortable accommodations and convenient location.

What do guests love about G Suites Hotel by AMITHYA? Many highlight the friendly and helpful staff, the cleanliness of the rooms, and the value for money. A standout feature is the rooftop pool, offering stunning city views. Here's a short review to encourage bookings: "Excellent hotel with great service and a fantastic location. The rooftop pool is a must-see!"

G Suites Hotel by AMITHYA Room Types Available

Choosing the right hotel room type can make all the difference to your stay. G Suites Hotel by AMITHYA offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Superior Room: A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Deluxe Room: Offering more space and enhanced amenities, ideal for those seeking a bit more luxury.
  • Executive Suite: A spacious suite with a separate living area, perfect for business travellers or families.
  • Family Room: Designed to accommodate families, these rooms often feature multiple beds or connecting rooms.

All rooms are non-smoking and offer city views. Bathtubs are available in the suites, while bidets are standard in all bathrooms. G Suites Hotel by AMITHYA is not a pet-friendly hotel.

Hotel Facilities in G Suites Hotel by AMITHYA

G Suites Hotel by AMITHYA boasts a range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, the hotel facilities cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool: Take a dip in the refreshing outdoor pool, open from 7:00 AM to 9:00 PM.
  • Fitness Centre: Stay active with a workout in the well-equipped fitness centre, open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club.
  • Restaurant: Enjoy delicious meals at the hotel restaurant, offering a variety of cuisines.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in G Suites Hotel by AMITHYA

Looking for a delicious meal without leaving the hotel? G Suites Hotel by AMITHYA offers several dining options, including a hotel buffet and a hotel restaurant. Here's what you can expect:

  • The Restaurant: Serving a variety of international and Indonesian cuisine, The Restaurant offers both à la carte and buffet options.
  • Buffet Breakfast: Start your day with a hearty buffet breakfast, featuring a wide selection of hot and cold dishes. The buffet breakfast is priced at approximately SGD 15 per person and is open from 6:00 AM to 10:00 AM.
  • Cafe: Enjoy a cup of coffee or a light snack at the hotel cafe, open throughout the day.

The restaurant is known for its signature dish, Nasi Goreng Istimewa, a flavorful Indonesian fried rice.

G Suites Hotel by AMITHYA Airport pickups and How to Book

Need a convenient hotel to airport transfer? G Suites Hotel by AMITHYA offers hotels with airport shuttle services to make your arrival and departure hassle-free. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Surabaya is easy with convenient access to public transportation. Here's a look at the nearby MRT station and bus stops nearby G Suites Hotel by AMITHYA:

  • MRT Station: The nearest MRT station is located approximately 5 km from the hotel.
  • Bus Stop: Several bus stops are located within walking distance of the hotel, providing easy access to various parts of the city.

You can purchase a public transport card at most MRT stations and bus terminals. Alternatively, you can pay for your fare using cash on the bus.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of nearby places to go, from theme parks to zoos. Here are some nearby sightseeing places and things to see nearby:

  • Surabaya Zoo: (5 km from hotel) Get up close with a variety of animals at this popular zoo. Entry price: SGD 7.
  • Kenjeran Beach: (15 km from hotel) Enjoy a day at the beach with swimming, sunbathing, and water sports. Free entry.
  • Suroboyo Carnival Park: (8 km from hotel) A fun-filled amusement park with rides and attractions for all ages. Entry price: SGD 10.
  • House of Sampoerna: (6 km from hotel) Learn about the history of cigarette making at this unique museum. Free entry.
  • Tunjungan Plaza: (7 km from hotel) A large shopping mall with a variety of shops, restaurants, and entertainment options. Free entry (shopping costs vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near G Suites Hotel by AMITHYA (Surabaya)

Craving some delicious nearby dining options? Surabaya offers a wide range of local food and international cuisine. Here are some food eatiries near me to satisfy your taste buds:

Cafes/Restaurants:

  • Excelso Coffee: A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant: Known for its Indonesian and international dishes, with a focus on fresh seafood.
  • McDonald's: A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Nasi Goreng: Indonesian fried rice, a staple dish with various toppings.
  • Sate: Grilled meat skewers served with peanut sauce.
  • Gado-Gado: A vegetable salad with peanut sauce dressing.
  • Rawon: A rich beef soup with a dark, earthy flavour.
  • Tahu Campur: A tofu and vegetable dish with a flavorful broth.

Shopping places near G Suites Hotel by AMITHYA (Surabaya)

Looking for some retail therapy? Surabaya offers a variety of nearby shopping destinations, from malls near hotel to local markets. Here are some dept stores near me and shops near me:

  • Tunjungan Plaza: A large shopping mall with a wide variety of international and local brands.
  • Pakuwon Mall: Another popular mall with a mix of shops, restaurants, and entertainment options.
  • Pasar Atum: A traditional market where you can find a variety of goods, including clothing, souvenirs, and local produce.

Other Places to Stay Near G Suites Hotel by AMITHYA

If G Suites Hotel by AMITHYA is fully booked, or you're simply looking for alternative accommodations, there are plenty of other options nearby. Here's a look at some of the best hotel nearby, ranging from luxury to budget-friendly:

Luxury/5-Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya
  • JW Marriott Hotel Surabaya
  • The Westin Surabaya

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya
  • Hotel Ciputra World Surabaya
  • Mercure Grand Mirama Surabaya

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya
  • Ibis Budget Surabaya Airport
  • Favehotel MEX Surabaya

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Surabaya is essential, and G Suites Hotel by AMITHYA offers a comfortable and convenient base for exploring the city. With its range of amenities, convenient location, and positive hotel reviews, it's a popular choice for travellers.

Check Hotel availability and make your Hotel reservations today through Traveloka for the best deals and a seamless room booking experience. Don't miss out on the opportunity to experience the best of Surabaya! book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in G Suites Hotel by AMITHYA

Swimming Pool G Suites Hotel by AMITHYA
Swimming Pool
Entertainment Facility G Suites Hotel by AMITHYA
Entertainment Facility
Functional Hall G Suites Hotel by AMITHYA
Functional Hall
Lobby G Suites Hotel by AMITHYA
Lobby
Restaurant G Suites Hotel by AMITHYA
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dining area
  • Poolside bar
  • Pub
  • Snacks
  • Snack bar

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Sauna
  • Spa

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in G Suites Hotel by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, PASSPORT . Please bring the required documents in hard copy.

Facility

Swimming Pool closed temporarily from 17-7-2025 to 27-8-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at G Suites Hotel by AMITHYA
111
Number of floors in G Suites Hotel by AMITHYA
13
Another facilities in G Suites Hotel by AMITHYA
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in G Suites Hotel by AMITHYA

What are available facilities at G Suites Hotel by AMITHYA?
There are top facilites at G Suites Hotel by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at G Suites Hotel by AMITHYA?
The standard check-in time at G Suites Hotel by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does G Suites Hotel by AMITHYA provide breakfast?
Yes, G Suites Hotel by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of G Suites Hotel by AMITHYA
G Suites Hotel by AMITHYA has a 3.5-star rating.
How many floors does G Suites Hotel by AMITHYA have?
G Suites Hotel by AMITHYA has 13.
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More Reviews from Other Guests in G Suites Hotel by AMITHYA

Overall Ratings & Reviews G Suites Hotel by AMITHYA

Traveloka (13,596)
Other sources (137)
8.2
Very Good
From 13,596 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.6

Service and Facilites

8.2

People often mention about G Suites Hotel by AMITHYA
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Distance to City Center (234)
Staff Friendliness (212)
Bedroom (207)
Ambiance (205)
Accessibility (194)
Surroundings (167)
Bathroom (167)
Taste (158)
Room Space (157)
Hotel Area (151)
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Traveler Reviews G Suites Hotel by AMITHYA

Number of reviews per page
20
40
Customer reviews
benny
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 hour(s) ago
Will always come back, the hotel is very strategic, lots of culinary, close to the station and Surabaya landmarks.
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Fakhrurrozzy A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
Strategic location, comfortable, no loss with the room price
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Sunarto B.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Cheap, clean, comfortable, very strategic location
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L***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 day(s) ago
I stayed here and the checkout took a very long time, I waited for the deposit for almost 30 minutes and even then the queue was unclear, fortunately I was not in a hurry, if I had been in a hurry I would have been forced not to take the deposit, please re-evaluate, the service is very slow, in the photo I show is the queue waiting for the deposit
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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Melda D. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Good service, strategic location and close to Gubeng Station.. Nice
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Strategic location, clean, good service, the smallest room is still comfortable for 2 people, there is still space for prayer too. By the way, you can't borrow an iron, but that's understandable because each hotel has different regulations. I just hope there is a change in the placement of the shower head, not too close to the shower curtain because it gets wet even if you don't want to wash your hair. If the shower head was moved, the rating would be 5/5
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here several times and always....it seems I can't go anywhere else...hheee
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Tommy A. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
the service is stiff, I asked for two keys but they didn't allow it. even though the elevator has to use access so if I leave the room the key has to be removed while I want the room to stay cool so it's comfortable.. so I just checked out of the hotel at 20.00 and I just checked in at 14.00.. why should I stay in a hotel that is this stiff.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Pleasant with fast service
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to hear that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 1 week(s) ago
I asked for a large bed, but it wasn't available. There were only two single beds. The hot water in the bathroom wouldn't work. I couldn't even open the door lock yesterday, so I had to wait for the customer service to fix it.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms and location close to everywhere
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Christy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff are friendly, but unfortunately the mattress is so hard that it's hard to sleep. Next time I stay here, I'll definitely request a soft mattress😁. But the room is quite spacious and comfortable. Hopefully it will be better in the future.
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Accommodation's Reply
13 Dec 2025
Dear guest, have a nice day! Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back to G Suites Hotel Surabaya. Thank you. G Suites Hotel Surabaya.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive... have stayed several times...
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Q***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything's fine, but unfortunately I don't have a smart TV yet. So, my intention to watch Netflix and relax didn't happen.
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to hear that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Novvan S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast response, anything is immediately handled. The staff is also all friendly.
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1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Wiwin K.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
As simple as the need for stationery, the hotel is unable to serve it well.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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C***r
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The sheets are dirty and stained. For business, it's a no-go. It's hard to even borrow an iron to iron clothes. I can't borrow an iron myself. It's okay to borrow one for a fee because I want to iron them myself. And this is ironed in and 5 pieces of clothing are 50,000 Rupiah. I'm a private person, so I don't want to iron them. Everyone is different, right?
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff is friendly and helpful, exceeding expectations, where with this very affordable price, the quality will be mediocre. The most appropriate thing for the price is the maintenance and the breakfast menu choices which are very mediocre, not that it is not delicious, right... Then there are also many guests who look like they are staying at a hotel for the first time or have only ridden the elevator once. But I think I will come back here because, besides the very affordable price, the location is really good. There is Kopi Tuku across the street, also on the other side of the road is Almaz. Two of the most competitive minimarkets in this country also add color hehe... From the outside, the hotel looks good too... Hopefully the hotel will continue to survive and even improve its quality in the future.
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Gede A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my fourth stay at this hotel every time I visit Surabaya. The staff are all friendly and informative. The rooms are comfortable and clean, and the location is excellent.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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A***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything was quite pleasant, except that one time, a guest was smoking in the air-conditioned area, which was annoying and caused a tobacco smell. Hopefully, this can be improved in the future. Thank you.
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17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Entertainment Facility 4 G Suites Hotel by AMITHYA

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Overall Ratings & Reviews G Suites Hotel by AMITHYA

Traveloka (13,596)
Other sources (137)
8.2
Very Good
From 13,596 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.6

Service and Facilites

8.2

People often mention about G Suites Hotel by AMITHYA
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Distance to City Center (234)
Staff Friendliness (212)
Bedroom (207)
Ambiance (205)
Accessibility (194)
Surroundings (167)
Bathroom (167)
Taste (158)
Room Space (157)
Hotel Area (151)
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Traveler Reviews G Suites Hotel by AMITHYA

Number of reviews per page
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40
Customer reviews
benny
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 hour(s) ago
Will always come back, the hotel is very strategic, lots of culinary, close to the station and Surabaya landmarks.
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Fakhrurrozzy A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
Strategic location, comfortable, no loss with the room price
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Sunarto B.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Cheap, clean, comfortable, very strategic location
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L***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 day(s) ago
I stayed here and the checkout took a very long time, I waited for the deposit for almost 30 minutes and even then the queue was unclear, fortunately I was not in a hurry, if I had been in a hurry I would have been forced not to take the deposit, please re-evaluate, the service is very slow, in the photo I show is the queue waiting for the deposit
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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Melda D. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Good service, strategic location and close to Gubeng Station.. Nice
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17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Strategic location, clean, good service, the smallest room is still comfortable for 2 people, there is still space for prayer too. By the way, you can't borrow an iron, but that's understandable because each hotel has different regulations. I just hope there is a change in the placement of the shower head, not too close to the shower curtain because it gets wet even if you don't want to wash your hair. If the shower head was moved, the rating would be 5/5
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here several times and always....it seems I can't go anywhere else...hheee
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17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Tommy A. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
the service is stiff, I asked for two keys but they didn't allow it. even though the elevator has to use access so if I leave the room the key has to be removed while I want the room to stay cool so it's comfortable.. so I just checked out of the hotel at 20.00 and I just checked in at 14.00.. why should I stay in a hotel that is this stiff.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Pleasant with fast service
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to hear that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 1 week(s) ago
I asked for a large bed, but it wasn't available. There were only two single beds. The hot water in the bathroom wouldn't work. I couldn't even open the door lock yesterday, so I had to wait for the customer service to fix it.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms and location close to everywhere
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Christy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff are friendly, but unfortunately the mattress is so hard that it's hard to sleep. Next time I stay here, I'll definitely request a soft mattress😁. But the room is quite spacious and comfortable. Hopefully it will be better in the future.
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Accommodation's Reply
13 Dec 2025
Dear guest, have a nice day! Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back to G Suites Hotel Surabaya. Thank you. G Suites Hotel Surabaya.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive... have stayed several times...
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Q***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything's fine, but unfortunately I don't have a smart TV yet. So, my intention to watch Netflix and relax didn't happen.
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to hear that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Novvan S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast response, anything is immediately handled. The staff is also all friendly.
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Wiwin K.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
As simple as the need for stationery, the hotel is unable to serve it well.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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C***r
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The sheets are dirty and stained. For business, it's a no-go. It's hard to even borrow an iron to iron clothes. I can't borrow an iron myself. It's okay to borrow one for a fee because I want to iron them myself. And this is ironed in and 5 pieces of clothing are 50,000 Rupiah. I'm a private person, so I don't want to iron them. Everyone is different, right?
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, We are delighted that you enjoyed your stay. Thank you for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced. Please send your review to the number below. We will contact you directly to resolve any issues. +62********001 (Hotel Manager, G Suites Surabaya) We hope to welcome you back to G Suites Surabaya again. Thank you. Sincerely, G Suites Surabaya
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff is friendly and helpful, exceeding expectations, where with this very affordable price, the quality will be mediocre. The most appropriate thing for the price is the maintenance and the breakfast menu choices which are very mediocre, not that it is not delicious, right... Then there are also many guests who look like they are staying at a hotel for the first time or have only ridden the elevator once. But I think I will come back here because, besides the very affordable price, the location is really good. There is Kopi Tuku across the street, also on the other side of the road is Almaz. Two of the most competitive minimarkets in this country also add color hehe... From the outside, the hotel looks good too... Hopefully the hotel will continue to survive and even improve its quality in the future.
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1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Gede A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my fourth stay at this hotel every time I visit Surabaya. The staff are all friendly and informative. The rooms are comfortable and clean, and the location is excellent.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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A***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything was quite pleasant, except that one time, a guest was smoking in the air-conditioned area, which was annoying and caused a tobacco smell. Hopefully, this can be improved in the future. Thank you.
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya
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Number of reviews per page
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