Grand Aston Puncak Hotel & Resort

8.9
/10
Exceptional
1,219 reviews

What Guests Say About Their Stay

Staff Friendliness (215)
Bedroom (199)
Hotel Area (197)
Ambiance (196)
Tan G. B. S.
9.4
/ 10
Surprisingly, the deluxe room feels more spacious, maybe because there is no balcony. I booked several times and was never disappointed with the hotel. My family is also very happy. In-room dining is also very nice, with big portions and delicious taste.
F***y
9.7
/ 10
Overall, this was an extremely pleasant and memorable stay. A big thank you to all the staff for their outstanding hospitality! I would happily choose this hotel again for my next trip.
Y***i
10.0
/ 10
Very neat, clean, and beautiful hotel in Puncak. Friendly and polite staff. We will definitely come back again. Thank you Grand Aston Hotel Puncak.
A***a
10.0
/ 10
The hotel is clean, staffs are friendly. The best mountain view with fresh air. Nice and cozy lobby. Moreover, the hotel is close to the main road so it is easy to reach.
Ardi H.
9.4
/ 10
A comfortable, cool, refreshing, recommended place…
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In the Area
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Jl. Raya Puncak No. 54 - Gadog, Kec. Cipanas, Kab Cianjur, Jawa Barat, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Aston Puncak Hotel & Resort Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Aston Puncak Hotel & Resort

Jl. Raya Puncak No. 54 - Gadog, Kec. Cipanas, Kab Cianjur, Jawa Barat, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
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Lobby Grand Aston Puncak Hotel & Resort
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Grand Aston Puncak Hotel & Resort Rates per Night

Grand Aston Puncak Hotel & Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Grand Aston Puncak Hotel & Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Aston Puncak Hotel & Resort Location & Address

Grand Aston Puncak Hotel & Resort is located at Jl. Raya Puncak No. 54 - Gadog, Kec. Cipanas, Kab Cianjur, Jawa Barat, Cipanas, Puncak, Jawa Barat, Indonesia, 43253 . It's situated in the Puncak area of Indonesia, known for its scenic views and tea plantations. The hotel is approximately 15 km from the city center of Cipanas.

How to go to Grand Aston Puncak Hotel & Resort from Airport

Getting to Grand Aston Puncak Hotel & Resort from Soekarno-Hatta International Airport (CGK) is relatively straightforward. Here are a few options for your hotel transfer from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxis readily available at the airport. Be sure to use a reputable taxi service and confirm the fare beforehand, or use a metered taxi.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. This can be a convenient option, especially if you're familiar with using such apps.
  • Private Airport Transfer (Pre-booked Comfort):

    You can pre-book a private airport transfer. This is a comfortable and hassle-free option, as the driver will be waiting for you at the airport and take you directly to the hotel.
  • Damri Bus to Bogor + Taxi/Ride Hailing (Budget-Friendly):

    Take a Damri bus from Soekarno-Hatta Airport to Bogor. From Bogor, you can then take a taxi or ride hailing service to Grand Aston Puncak Hotel & Resort. This is a more affordable option, but it will take longer.

Tips:

For the most convenient route, consider pre-booking a private airport transfer or using a ride hailing service. This will save you time and ensure a smooth journey to the hotel.

Grand Aston Puncak Hotel & Resort Reviews & Summary

Looking for all about hotel Grand Aston Puncak Hotel & Resort? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Puncak. Guests frequently praise the hotel's stunning location and excellent service. What guests love about the hotel is its breathtaking views of the surrounding mountains and tea plantations. The hotel also boasts a range of amenities, including a swimming pool, spa, and multiple dining options. A standout feature is the spacious and well-appointed rooms, ensuring a comfortable stay.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Grand Aston Puncak! The views were incredible, the staff were friendly and helpful, and the facilities were top-notch. Highly recommend!"

Grand Aston Puncak Hotel & Resort Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Grand Aston Puncak Hotel & Resort offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with standard amenities. They may come with a choice of a king-size bed or twin beds.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms offer more space and enhanced amenities.
  • Executive Suite:

    These suites feature a separate living area and bedroom, providing ample space for relaxation and work.
  • Family Suite:

    Designed for families, these suites offer multiple beds and a spacious layout.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite offers the ultimate in comfort and style, with a separate living area, dining area, and multiple bedrooms.

All rooms are non-smoking and offer views of either the mountains or the gardens. Bathtubs are available in the suites, while bidets are standard in all bathrooms. The hotel is not pet-friendly.

Hotel Facilities in Grand Aston Puncak Hotel & Resort

Grand Aston Puncak Hotel & Resort offers a wide range of hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Here's a list of what you can expect:
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7 AM to 7 PM.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Fitness Center:

    Stay active during your stay with the hotel's fitness center, equipped with modern exercise equipment. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games. Open from 9 AM to 6 PM.
  • Restaurants:

    Choose from several dining options, including a restaurant serving Indonesian and international cuisine.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travellers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Aston Puncak Hotel & Resort

Grand Aston Puncak Hotel & Resort boasts several options for dining, including a hotel buffet, hotel restaurant, and hotel cafe. Here's a breakdown of what you can expect:
  • Cimory Mountain View Restaurant:

    This restaurant offers a buffet breakfast and a la carte dining throughout the day, serving Indonesian and international cuisine. The buffet breakfast is priced at approximately SGD 25 per person. Opening hours are from 6 AM to 10 PM.
  • The Coffee Shop:

    Enjoy a cup of coffee, tea, or a light snack at the hotel's coffee shop. Prices range from SGD 5 to SGD 15. Opening hours are from 9 AM to 9 PM.
  • Poolside Bar:

    Relax by the pool and enjoy a refreshing drink or snack at the poolside bar. Prices range from SGD 8 to SGD 20. Opening hours are from 10 AM to 7 PM.

A special dish to try is the Nasi Goreng Jawa at Cimory Mountain View Restaurant, a signature Indonesian fried rice dish.

Grand Aston Puncak Hotel & Resort Airport pickups and How to Book

Looking for hotels with airport shuttle or a convenient hotel to airport transfer? Grand Aston Puncak Hotel & Resort offers airport pick-up services for an additional fee.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

While there are no MRT nearby or nearby MRT station in the Puncak area, there are several nearby bus station and bus stops nearby that provide access to other parts of the region.
  • Ciawi Bus Terminal:

    Located approximately 10 km from the hotel, this bus terminal offers connections to Jakarta and other cities in West Java.
  • Local Angkot (Minibus) Stops:

    Angkots are a common form of public transportation in Puncak. You can find angkot stops along the main roads near the hotel.

Payment for angkots is typically made in cash. For buses from Ciawi Bus Terminal, you can purchase tickets at the terminal or through online platforms.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities, a nearby beach to me (though Puncak is inland), nearby places to go, nearby sightseeing places, things to see nearby, stuff to see nearby, places to visit nearby, or places to see nearby? Puncak offers a variety of attractions for families and kids. Here are five options:
  • Taman Safari Indonesia:

    A popular wildlife park where you can see animals up close. Located approximately 20 km from the hotel. Entry price is around SGD 25 per person.
  • Cimory Dairyland Puncak:

    A dairy farm with interactive exhibits and activities for kids. Located approximately 5 km from the hotel. Entry price is around SGD 10 per person.
  • Kebun Raya Cibodas:

    A beautiful botanical garden with a diverse collection of plants. Located approximately 15 km from the hotel. Entry price is around SGD 5 per person.
  • Telaga Warna:

    A scenic lake known for its changing colors. Located approximately 12 km from the hotel. Entry price is around SGD 3 per person.
  • Gunung Mas Tea Plantation:

    Explore a tea plantation and enjoy the stunning views. Located approximately 8 km from the hotel. Entry is free, but there may be charges for activities like tea tasting.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Aston Puncak Hotel & Resort (Puncak)

Looking for nearby dining, local food, a local restaurant, or food eatiries near me? Puncak offers a variety of dining options, from cafes and restaurants to local street food.

Cafes/Restaurants:

  • Cimory Mountain View Restaurant:

    As mentioned before, this restaurant offers Indonesian and international cuisine with stunning mountain views.
  • Rindu Alam Restaurant:

    A popular restaurant serving Sundanese cuisine with a cozy atmosphere.
  • Pia Apple Pie & Resto:

    Known for its delicious apple pie and other pastries, as well as a variety of Indonesian and Western dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Kocok:

    A noodle soup dish with beef tendons and vegetables.
  • Ketoprak:

    A vegetarian dish with tofu, rice cakes, and peanut sauce.
  • Jagung Bakar:

    Grilled corn on the cob, often seasoned with butter and spices.

Shopping places near Grand Aston Puncak Hotel & Resort (Puncak)

Looking for dept stores near me, shops near me, nearby shopping, or a mall near hotel? While Puncak is not known for its large shopping malls, there are still some options for shopping.
  • Pasar Cisarua:

    A traditional market where you can find fresh produce, local snacks, and souvenirs.
  • Factory Outlets in Bogor:

    A short drive to Bogor will give you access to several factory outlets selling clothing and accessories.
  • Botani Square Mall (Bogor):

    Located in Bogor, this mall offers a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near Grand Aston Puncak Hotel & Resort

Looking for an apartment, affordable hotels nearby, the best hotel nearby, a 6 stars hotel, a 5 stars hotel near by, a 4 star hotel near me, a 3 star hotel nearby, or five star hotels near me? Here are some other places to stay near Grand Aston Puncak Hotel & Resort:

Luxury/5-6 Star Hotels Nearby:

  • The Trans Luxury Hotel Bandung:

    While not directly in Puncak, this hotel offers luxurious accommodations and is a popular choice for travellers.
  • Padma Hotel Bandung:

    Another luxurious option in Bandung, known for its stunning views and excellent service.
  • GH Universal Hotel Bandung:

    A grand hotel with elegant rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Novotel Bogor Golf Resort & Convention Center:

    A family-friendly resort with a golf course and a range of activities.
  • Hotel Santika Bogor:

    A comfortable hotel with a convenient location in Bogor.
  • Aston Bogor Hotel & Resort:

    A modern hotel with a range of amenities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaroossa Royal Hotel Bogor:

    A stylish hotel with a central location in Bogor.
  • Ibis Styles Bogor Raya:

    A budget-friendly hotel with comfortable accommodations.
  • Zest Hotel Bogor:

    A modern hotel with a focus on value and convenience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Puncak is essential for a memorable experience. With its stunning location, excellent amenities, and comfortable accommodations, Grand Aston Puncak Hotel & Resort is a great choice. However, it's always a good idea to check hotel availability and compare prices before making your hotel reservations. Ready to book your room booking? Don't wait any longer! Head over to Traveloka to find the best deals on hotels in Puncak and start planning your dream vacation. With a wide selection of hotels and easy booking options, Traveloka makes it simple to find the perfect accommodation for your needs. book cheap hotels in Indonesia and discover cheap hotels nearby today!

All facilities in Grand Aston Puncak Hotel & Resort

Bar, Cafe and Lounge Grand Aston Puncak Hotel & Resort
Bar, Cafe and Lounge
Swimming Pool Grand Aston Puncak Hotel & Resort
Swimming Pool
Functional Hall Grand Aston Puncak Hotel & Resort
Functional Hall
Lobby Grand Aston Puncak Hotel & Resort
Lobby
Exterior Grand Aston Puncak Hotel & Resort
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor heated pool
  • Outdoor pool
  • Picnic area
  • Spa

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Cafe
  • Dining area
  • Dietary menu
  • Winery

Family-friendly Facilities

  • Kids club
  • Children pool

Sports and Recreations

  • Archery
  • Table tennis

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Gift shop

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Aston Puncak Hotel & Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel check in time start from 15:00 - 23:59

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Aston Puncak Hotel & Resort
215
Number of floors in Grand Aston Puncak Hotel & Resort
9
Another facilities in Grand Aston Puncak Hotel & Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Grand Aston Puncak Hotel & Resort

Is Grand Aston Puncak Hotel Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Grand Aston Puncak Hotel & Resort. We also offer a valet parking service for your convenience, though this may be subject to an additional charge. Please enquire at reception upon arrival for further details regarding valet parking fees.
Does Grand Aston Puncak Hotel Resort offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Grand Aston Puncak Hotel & Resort directly to confirm their policy on smoking. While some hotels offer designated smoking areas or hotel smoking rooms, it's best to check with them specifically as their policy may vary. Their website or a quick phone call will provide the most accurate and up-to-date information.
Does Grand Aston Puncak Hotel Resort offer free hotel Wi-Fi for guests during their stay?
To confirm whether Grand Aston Puncak Hotel & Resort provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their WiFi policy and availability. Many hotels offer free WiFi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Grand Aston Puncak Hotel Resort? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Grand Aston Puncak Hotel & Resort, offering convenient access to explore the area. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, depending on your interests. More specific recommendations would require knowing your preferences.
Is Grand Aston Puncak Hotel Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Grand Aston Puncak Hotel & Resort. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in Grand Aston Puncak Hotel & Resort

9.0
Exceptional
From 1,213 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Grand Aston Puncak Hotel & Resort
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Staff Friendliness (181)
Ambiance (167)
Bedroom (162)
Hotel Area (157)
Taste (150)
Bathroom (146)
Variety (146)
Family Friendly (139)
Room Space (132)
Accessibility (125)
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Traveler Reviews Grand Aston Puncak Hotel & Resort

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20
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Customer reviews
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategic location, delicious breakfast food, spacious rooms, large swimming pool & hot tub, beautiful view👍
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your experience. We are delighted to hear that you enjoyed our great location, delicious breakfast, spacious rooms, pool facilities including a heated pool, and stunning views. Your positive feedback motivates our team to continue providing the best service and memorable stays to all our guests. We look forward to welcoming you back again soon. Best regards, Andi Grindaldi Mattinetta | General Manager
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P***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 day(s) ago
The hotel is nice, clean, comfortable, and has a beautiful mountain view. The flower garden is also nice, clean, and well-maintained. The heated swimming pool is a favorite. As for the food, it lacks seasoning. The Indonesian food isn't very varied, but it's tasty, just a little lacking in salt. The bread and dessert section is complete, perhaps they could add some cake. For the record: the spa staff are unfriendly. As soon as I walked in, I already had a bad look on my face. Even though I only asked a few questions, the answers were less than pleasant. I didn't want to continue looking at the price list. Because the most important thing is the first interaction. If it's not pleasant and friendly from the start, I'm reluctant to continue. I got free photos. The photo staff were very friendly, which made me interested in printing more, no matter the additional cost. The important thing is that they are friendly, and we feel comfortable and interested in using their services. Thank you, Aston Puncak. May you always be successful.
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Masya Allah, I want to go back again
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Greetings! We would like to extend our warmest wishes to you all. Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you enjoyed your stay at the Grand Aston Poin Shack Hotel & Resort. We also appreciate that you enjoyed our comfortable atmosphere, excellent service, delicious food and our facilities. Should you have any further questions, please do not hesitate to contact our friendly staff who are always happy to help. We look forward to welcoming you and your family back to the Grand Aston Poin Shack Hotel & Resort again. Best regards, Andy Grindaldi Martinetta General Manager
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel gave away so many vouchers so you don’t have to go somewhere else in Puncak. Super great for staycation
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Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed the vouchers and found them helpful during your staycation. It is our pleasure to provide added value and convenience so our guests can fully relax and enjoy their time with us without needing to go far. Your kind words truly motivate our entire team to continue delivering memorable experiences. We look forward to welcoming you back for another pleasant stay soon. Warmest regards, Andi Grinaldi Mattinetta | General Manager
R***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything is okay from the staff, room facilities, hotel facilities... However, the taste of the food needs to be improved or perhaps you can hire more qualified human resources in the restaurant, the taste is still inferior to other 5 star hotels.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Greetings from Grand Aston Poinciak Hotel & Resort. Thank you for staying at the Grand Aston Poinciak Hotel & Resort and for sharing your valuable feedback. We are delighted that you were satisfied with our staff service, comfortable rooms and hotel facilities. We also appreciate your valuable feedback on the food in our restaurants. Your feedback is very important for us to continuously improve the quality of our food. We are conducting internal assessments and strengthening our chef team through regular training to raise our food standards and deliver the best dining experience that exceeds your expectations. We look forward to welcoming you back again and will continue to strive to develop even more outstanding dining experiences. Sincerely, Andy Grindaldi Martineta | General Manager
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Caesar F. L. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best hotel in Puncak, the atmosphere is beautiful and makes you comfortable.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr. Cesar, Best regards from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your accommodation of choice and for taking the time to share your stay review. The entire Grand Aston Puncak team is delighted that you had a wonderful experience with us. Mr. Cesar, should you require any further assistance, please do not hesitate to contact our team. We are always happy to help and Grand Aston Puncak looks forward to welcoming you and your family back again. Best regards, Andi Grindaldi Mattinetta | General Manager
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V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, clean and comfortable room
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Hello Khun Wa, Best regards from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your stay review. The entire Grand Aston Puncak Hotel & Resort team is delighted that you enjoyed your stay at Grand Aston Puncak Hotel & Resort, especially the comfort and convenience of Grand Aston Puncak Hotel & Resort’s services, food, and facilities. Should you require any further assistance, please do not hesitate to contact our team. We are always happy to assist, and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Sincerely, Andi Grindaldi Mattinetta | General Manager
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Indah N. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Was a good experience, lovely ❤️
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Accommodation's Reply
07 Nov 2025
Hi Ms. Indah, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr. Indah, for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasant experience staying at the Grand Aston Hotel. 👍
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Accommodation's Reply
07 Nov 2025
Hi N***a, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Will deff come back to stay 👌
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi G***t, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
W***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it's okay. Thanks, Grand Aston Puncak Hotel.
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Accommodation's Reply
07 Nov 2025
Hi W***i, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Hery C. B. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, easy access, friendly staff, delicious food, beautiful view, my family loves it and is very happy to bring me here
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07 Nov 2025
Dear Mr. Heri, Best regards from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your accommodation of choice and for taking the time to share your stay review. The entire Grand Aston Puncak team is delighted that you had a wonderful experience. Mr. Heri, should you require any further assistance, please do not hesitate to contact our team, who are always happy to help. Grand Aston Puncak looks forward to welcoming you and your family back again. Best regards, Andi Grindaldi Mattinetta | General Manager
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K***a
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
Good service, comfortable and clean place
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Accommodation's Reply
07 Nov 2025
Hi K***a, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Anniversary request not met Overpriced
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Accommodation's Reply
07 Nov 2025
Dear Ms. A*a, Warm regards, Grand Aston Puncak Hotel & Resort Thank you for taking the time to share your feedback regarding your stay. We apologize if your special request for your birthday celebration did not meet your expectations. Your feedback is highly appreciated and will be taken into consideration by our team to evaluate and improve our services in the future, to make every special moment of our guests even more perfect. We hope to have the opportunity to welcome you back and provide you with an even more meaningful stay experience in the future. Best regards, Andi Grindaldi Mattinetta General Manager
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Apriyani S. L.
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Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Needs improvement in terms of taste and variety, not enough for a 5 star hotel
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Ms. Apriyani S. L., Warmest regards, Grand Aston Puncak Hotel & Resort Thank you for taking the time to share your feedback regarding your stay. We are delighted to know that you enjoyed your stay with us and thank you for your suggestions regarding the taste and variety of our food. We sincerely appreciate your suggestions and our team will take them into consideration when evaluating and improving the quality of our food to provide an even more satisfying dining experience in the future. We sincerely hope to welcome you back again in the future for an even more memorable experience. Best regards, Andi Grinaldi Mattinetta General Manager
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Hanifa A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
What a fun experience this holiday was, just right to celebrate my son's birthday... thank you Grand Aston birthday cake...
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Accommodation's Reply
07 Nov 2025
Dear Ms. Hanifa, Warmest regards, Grand Aston Puncak Hotel & Resort Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your stay review. The entire team at Grand Aston Puncak Hotel & Resort is delighted to hear that you enjoyed your stay at Grand Aston Puncak Hotel & Resort, particularly with the comfort of our services, food, and facilities. Should you require any further assistance, please do not hesitate to contact our team. We are always happy to assist, and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Best regards, Andi Grindaldi Mattinetta | General Manager
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hirwan b.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel staff was very helpful when I went out for dinner, and when I returned to the hotel the parking lot was full, so they helped me with valet parking.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi Mr. Hirwan, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr. Hirwan, for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's high location keeps the temperature quite cool at night, perfect for those of us who wanted a luxury hotel getaway but far from the city. For those of us with small children, there are plenty of activities to choose from, including a playground, a heated swimming pool, and even feeding the rabbits. The hotel grounds are expansive, yet the grass and plants are well-maintained. This hotel is perfect for families, especially seniors, or those vacationing with children.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi R***i, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The coolest vacation is when you go to Puncak.
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Accommodation's Reply
07 Nov 2025
Hi G***t, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. The overall service was good. The only downside was the poor soundproofing, but that wasn't the hotel's fault; it just happened to be a noisy foreign visitor who slammed the door. The restaurant was also well-stocked and the food was delicious. I'd definitely stay here again in the future.
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Accommodation's Reply
07 Nov 2025
Hi E***o, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
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9.0
Exceptional
From 1,213 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Grand Aston Puncak Hotel & Resort
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Staff Friendliness (181)
Ambiance (167)
Bedroom (162)
Hotel Area (157)
Taste (150)
Bathroom (146)
Variety (146)
Family Friendly (139)
Room Space (132)
Accessibility (125)
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Traveler Reviews Grand Aston Puncak Hotel & Resort

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40
Customer reviews
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategic location, delicious breakfast food, spacious rooms, large swimming pool & hot tub, beautiful view👍
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your experience. We are delighted to hear that you enjoyed our great location, delicious breakfast, spacious rooms, pool facilities including a heated pool, and stunning views. Your positive feedback motivates our team to continue providing the best service and memorable stays to all our guests. We look forward to welcoming you back again soon. Best regards, Andi Grindaldi Mattinetta | General Manager
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P***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 day(s) ago
The hotel is nice, clean, comfortable, and has a beautiful mountain view. The flower garden is also nice, clean, and well-maintained. The heated swimming pool is a favorite. As for the food, it lacks seasoning. The Indonesian food isn't very varied, but it's tasty, just a little lacking in salt. The bread and dessert section is complete, perhaps they could add some cake. For the record: the spa staff are unfriendly. As soon as I walked in, I already had a bad look on my face. Even though I only asked a few questions, the answers were less than pleasant. I didn't want to continue looking at the price list. Because the most important thing is the first interaction. If it's not pleasant and friendly from the start, I'm reluctant to continue. I got free photos. The photo staff were very friendly, which made me interested in printing more, no matter the additional cost. The important thing is that they are friendly, and we feel comfortable and interested in using their services. Thank you, Aston Puncak. May you always be successful.
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Masya Allah, I want to go back again
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Greetings! We would like to extend our warmest wishes to you all. Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you enjoyed your stay at the Grand Aston Poin Shack Hotel & Resort. We also appreciate that you enjoyed our comfortable atmosphere, excellent service, delicious food and our facilities. Should you have any further questions, please do not hesitate to contact our friendly staff who are always happy to help. We look forward to welcoming you and your family back to the Grand Aston Poin Shack Hotel & Resort again. Best regards, Andy Grindaldi Martinetta General Manager
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel gave away so many vouchers so you don’t have to go somewhere else in Puncak. Super great for staycation
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Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed the vouchers and found them helpful during your staycation. It is our pleasure to provide added value and convenience so our guests can fully relax and enjoy their time with us without needing to go far. Your kind words truly motivate our entire team to continue delivering memorable experiences. We look forward to welcoming you back for another pleasant stay soon. Warmest regards, Andi Grinaldi Mattinetta | General Manager
R***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything is okay from the staff, room facilities, hotel facilities... However, the taste of the food needs to be improved or perhaps you can hire more qualified human resources in the restaurant, the taste is still inferior to other 5 star hotels.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Greetings from Grand Aston Poinciak Hotel & Resort. Thank you for staying at the Grand Aston Poinciak Hotel & Resort and for sharing your valuable feedback. We are delighted that you were satisfied with our staff service, comfortable rooms and hotel facilities. We also appreciate your valuable feedback on the food in our restaurants. Your feedback is very important for us to continuously improve the quality of our food. We are conducting internal assessments and strengthening our chef team through regular training to raise our food standards and deliver the best dining experience that exceeds your expectations. We look forward to welcoming you back again and will continue to strive to develop even more outstanding dining experiences. Sincerely, Andy Grindaldi Martineta | General Manager
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Caesar F. L. F.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best hotel in Puncak, the atmosphere is beautiful and makes you comfortable.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr. Cesar, Best regards from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your accommodation of choice and for taking the time to share your stay review. The entire Grand Aston Puncak team is delighted that you had a wonderful experience with us. Mr. Cesar, should you require any further assistance, please do not hesitate to contact our team. We are always happy to help and Grand Aston Puncak looks forward to welcoming you and your family back again. Best regards, Andi Grindaldi Mattinetta | General Manager
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V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, clean and comfortable room
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Hello Khun Wa, Best regards from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your stay review. The entire Grand Aston Puncak Hotel & Resort team is delighted that you enjoyed your stay at Grand Aston Puncak Hotel & Resort, especially the comfort and convenience of Grand Aston Puncak Hotel & Resort’s services, food, and facilities. Should you require any further assistance, please do not hesitate to contact our team. We are always happy to assist, and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Sincerely, Andi Grindaldi Mattinetta | General Manager
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Indah N. H.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Was a good experience, lovely ❤️
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Accommodation's Reply
07 Nov 2025
Hi Ms. Indah, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr. Indah, for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasant experience staying at the Grand Aston Hotel. 👍
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Accommodation's Reply
07 Nov 2025
Hi N***a, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Will deff come back to stay 👌
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi G***t, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
W***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it's okay. Thanks, Grand Aston Puncak Hotel.
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Accommodation's Reply
07 Nov 2025
Hi W***i, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Hery C. B. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, easy access, friendly staff, delicious food, beautiful view, my family loves it and is very happy to bring me here
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Accommodation's Reply
07 Nov 2025
Dear Mr. Heri, Best regards from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your accommodation of choice and for taking the time to share your stay review. The entire Grand Aston Puncak team is delighted that you had a wonderful experience. Mr. Heri, should you require any further assistance, please do not hesitate to contact our team, who are always happy to help. Grand Aston Puncak looks forward to welcoming you and your family back again. Best regards, Andi Grindaldi Mattinetta | General Manager
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good service, comfortable and clean place
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi K***a, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Anniversary request not met Overpriced
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Accommodation's Reply
07 Nov 2025
Dear Ms. A*a, Warm regards, Grand Aston Puncak Hotel & Resort Thank you for taking the time to share your feedback regarding your stay. We apologize if your special request for your birthday celebration did not meet your expectations. Your feedback is highly appreciated and will be taken into consideration by our team to evaluate and improve our services in the future, to make every special moment of our guests even more perfect. We hope to have the opportunity to welcome you back and provide you with an even more meaningful stay experience in the future. Best regards, Andi Grindaldi Mattinetta General Manager
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Apriyani S. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Needs improvement in terms of taste and variety, not enough for a 5 star hotel
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Ms. Apriyani S. L., Warmest regards, Grand Aston Puncak Hotel & Resort Thank you for taking the time to share your feedback regarding your stay. We are delighted to know that you enjoyed your stay with us and thank you for your suggestions regarding the taste and variety of our food. We sincerely appreciate your suggestions and our team will take them into consideration when evaluating and improving the quality of our food to provide an even more satisfying dining experience in the future. We sincerely hope to welcome you back again in the future for an even more memorable experience. Best regards, Andi Grinaldi Mattinetta General Manager
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Hanifa A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
What a fun experience this holiday was, just right to celebrate my son's birthday... thank you Grand Aston birthday cake...
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Accommodation's Reply
07 Nov 2025
Dear Ms. Hanifa, Warmest regards, Grand Aston Puncak Hotel & Resort Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your stay review. The entire team at Grand Aston Puncak Hotel & Resort is delighted to hear that you enjoyed your stay at Grand Aston Puncak Hotel & Resort, particularly with the comfort of our services, food, and facilities. Should you require any further assistance, please do not hesitate to contact our team. We are always happy to assist, and Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Best regards, Andi Grindaldi Mattinetta | General Manager
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hirwan b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel staff was very helpful when I went out for dinner, and when I returned to the hotel the parking lot was full, so they helped me with valet parking.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi Mr. Hirwan, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr. Hirwan, for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's high location keeps the temperature quite cool at night, perfect for those of us who wanted a luxury hotel getaway but far from the city. For those of us with small children, there are plenty of activities to choose from, including a playground, a heated swimming pool, and even feeding the rabbits. The hotel grounds are expansive, yet the grass and plants are well-maintained. This hotel is perfect for families, especially seniors, or those vacationing with children.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi R***i, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The coolest vacation is when you go to Puncak.
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Accommodation's Reply
07 Nov 2025
Hi G***t, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. The overall service was good. The only downside was the poor soundproofing, but that wasn't the hotel's fault; it just happened to be a noisy foreign visitor who slammed the door. The restaurant was also well-stocked and the food was delicious. I'd definitely stay here again in the future.
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Accommodation's Reply
07 Nov 2025
Hi E***o, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. For further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta | General Manager
Number of reviews per page
20
40