Grand Mercure Lampung

Hotels
9.3
/10
Exceptional
694 reviews

What Guests Say About Their Stay

Distance To City Center (142)
Bedroom (139)
Staff Friendliness (136)
Ambiance (135)
Z***a
10.0
/ 10
A+ Breakfast was amazing, the menu was rich, and staff very friendly. I will stay in this hotel whenever I return to Bandar Lampung.
R***h
9.4
/ 10
Really great experience here. Everything is just so nice. Hope this hotel can keep maintaining the cleanliness and service.
Ade B.
10.0
/ 10
Friendly and responsive service, clean swimming area, clean rooms, clean bathrooms, next weekend come here again, what is clear is that it is child-friendly, the breakfast menu is varied and delicious, an exciting experience staying at the Grand Mercure Lampung, thank you for the service, everything was memorable.
See original
S***n
10.0
/ 10
Perfect experience hotel staycation luxury vibes, varied food, very strategic location, reasonable price, and tall building can see the urban atmosphere of Bandar Lampung from the room and is very impressive.
See original
R***o
9.7
/ 10
Located in the city center, of course this 5-star hotel is the right choice when visiting Bandar Lampung.. In addition to being strategic, the highest hotel in Lampung offers a panoramic view that is so impressive, especially from inside the hotel room.. For breakfast, the menu is varied with many choices, so it's okay. Plus the service of each staff is also friendly.. So, staying here with the price given is quite paid and very satisfying. Especially the little one who was so happy when he got the chance to staycation here 👍🏼✨
See original
In the Area
See Map
Jl Raden Intan, 88, Pelita Enggal, Tanjung Karang, Bandar Lampung, Lampung Province, Indonesia, 35117

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Swimming pool
Babysitting
24-hour Receptionist
Grand Mercure Lampung is located in area / city Tanjung Karang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Mercure Lampung

Jl Raden Intan, 88, Pelita Enggal, Tanjung Karang, Bandar Lampung, Lampung Province, Indonesia, 35117
Discover More Places
Others Grand Mercure Lampung
Others 2 Grand Mercure Lampung

Discover More About Grand Mercure Lampung

Grand Mercure Lampung Rates per Night

Grand Mercure Lampung room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Mercure Lampung hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Mercure Lampung Location & Address

Grand Mercure Lampung is located at Jl Raden Intan, 88, Pelita Enggal, Tanjung Karang, Bandar Lampung, Provinsi Lampung, Indonesia, 35117. It's situated in the Bandar Lampung area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 5 km from the city center.

How to go to Grand Mercure Lampung from Airport

Figuring out the best way to get from the airport to your hotel can be a bit of a puzzle. Here's a breakdown of your hotel transfer options from Radin Inten II Airport to Grand Mercure Lampung, so you can choose the most convenient route.

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. It's readily available outside the terminal.
  • Ride Hailing (convenient):

    Ride Hailing services offer a convenient and often cost-effective way to get to the hotel. Simply book a ride through the app after you land.
  • Airport Shuttle (pre-booked):

    Some hotels offer airport shuttle services. Check with Grand Mercure Lampung to see if they provide this service, which often needs to be booked in advance.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a Ride Hailing service. This ensures a smooth and hassle-free transfer to Grand Mercure Lampung.

Grand Mercure Lampung Reviews & Summary

Want to know all about hotel Grand Mercure Lampung before you book? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Bandar Lampung. Guests rave about its comfortable accommodations and excellent service.

What do guests love about Grand Mercure Lampung? Many highlight the hotel's convenient location, making it easy to explore the city. The spacious rooms and comfortable beds are also frequently mentioned. A standout feature is the rooftop pool, offering stunning views of Bandar Lampung. Here's what one happy guest had to say: "The Grand Mercure Lampung exceeded my expectations! The staff were incredibly friendly and helpful, and the room was spotless. I especially enjoyed relaxing by the pool after a long day of sightseeing."

Grand Mercure Lampung Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Grand Mercure Lampung offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone.

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room:

    Enjoy extra space and enhanced amenities in the Deluxe Rooms. Some rooms feature bathtubs.
  • Executive Suite:

    For a truly luxurious experience, opt for the Executive Suite. These suites offer separate living areas and stunning views.
  • Family Room:

    Ideal for families travelling together, these rooms offer ample space and comfortable bedding.

Grand Mercure Lampung is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information.

Hotel Facilities in Grand Mercure Lampung

Looking for a hotel with top-notch hotel facilities? Grand Mercure Lampung has you covered. From a refreshing swimming pool to a well-equipped fitness centre, there's plenty to keep you entertained and relaxed during your stay. These hotel amenities cater to both adults and children.

  • Swimming Pool:

    Take a dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
  • Fitness Centre:

    Stay active at the fitness centre, equipped with modern exercise equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the business centre, offering printing and photocopying services.

Hotel Buffet or Restaurant/Cafe in Grand Mercure Lampung

Foodies, rejoice! Grand Mercure Lampung boasts a fantastic hotel restaurant and cafe, offering a range of culinary delights. Whether you're in the mood for a hearty buffet or a quick coffee, you'll find something to satisfy your cravings. The hotel buffet is a popular choice among guests.

  • Flamboyant Restaurant:

    This restaurant serves a variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
  • Coffee Shop:

    Enjoy a selection of coffee, tea, and pastries at the hotel cafe. Open from 7:00 AM to 10:00 PM.
  • Buffet Breakfast:

    Start your day with a delicious buffet breakfast at Flamboyant Restaurant. Priced at approximately SGD 25 per person.

Don't miss the chance to try the restaurant's signature dish, the "Iga Bakar," a grilled ribs dish marinated in traditional Indonesian spices.

Grand Mercure Lampung Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Grand Mercure Lampung offers convenient hotels with airport shuttle services to make your arrival and departure as smooth as possible. Booking your airport pick-up is easy.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. Be sure to confirm the price and meeting point when booking.

Nearby MRT Station & Bus Stops

Getting around Bandar Lampung is easy with convenient access to public transportation. While there isn't an MRT nearby, several bus stops nearby provide easy access to different parts of the city. Knowing the nearby MRT station and bus stops can help you plan your itinerary.

  • Halte Bus Trans Lampung Dipangga:

    Approximately 1 km from the hotel.
  • Halte Bus Trans Lampung Gajah Mada:

    Approximately 1.5 km from the hotel.

To use the Trans Lampung bus service, you'll need to purchase a prepaid card. These cards can be purchased at designated kiosks and convenience stores. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Bandar Lampung offers a variety of nearby places to go that are perfect for kids and adults alike. From zoos to water parks, there's plenty of stuff to see nearby.

  • Lembah Hijau Recreation Park:

    A water park and amusement park with various rides and attractions. Approximately 10 km from the hotel. Entry price: SGD 10 per person.
  • Wira Garden:

    A beautiful garden with various plants and flowers, perfect for a relaxing stroll. Approximately 12 km from the hotel. Entry price: SGD 5 per person.
  • Museum Lampung:

    Learn about the history and culture of Lampung at this museum. Approximately 6 km from the hotel. Entry price: SGD 3 per person.
  • Pantai Mutun:

    A popular beach with calm waters, perfect for swimming and sunbathing. Approximately 20 km from the hotel. Entry price: SGD 2 per person.
  • Slanik Waterpark:

    Another great waterpark option with slides and pools for all ages. Approximately 15 km from the hotel. Entry price: SGD 8 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Mercure Lampung (Bandar Lampung)

Craving some delicious nearby dining options? Bandar Lampung has a vibrant culinary scene, with plenty of local food and international flavours to choose from. Whether you're looking for a cosy cafe or some authentic street food, you'll find something to satisfy your taste buds.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut:

    A well-known pizza restaurant offering a range of pizzas, pasta, and sides.
  • KFC:

    A fast-food chain specializing in fried chicken and other quick bites.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a classic Indonesian dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Ayam:

    Chicken noodle soup, a comforting and flavourful dish.
  • Pempek:

    Fish cake served with a sweet and sour sauce, a Palembang specialty.
  • Martabak:

    A sweet or savoury pancake, a popular street food snack.

Shopping places near Grand Mercure Lampung (Bandar Lampung)

Need some retail therapy? Bandar Lampung offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for dept stores near me or local souvenirs, you'll find plenty of options to choose from. A mall near hotel is always a plus!

  • Central Plaza Lampung:

    A large shopping mall with a variety of stores, restaurants, and a cinema.
  • Mal Boemi Kedaton:

    Another popular shopping mall with a range of fashion, electronics, and entertainment options.
  • Pasar Tengah:

    A traditional market where you can find local produce, clothing, and handicrafts.

Other Places to Stay Near Grand Mercure Lampung

Looking for alternative accommodations? Bandar Lampung offers a range of hotels to suit different budgets and preferences. Whether you're seeking a luxurious five stars hotel near me or an affordable hotels nearby, you'll find plenty of options to choose from.

Luxury/5-Star Hotels Nearby:

  • Emersia Hotel & Resort Lampung:

    A luxurious hotel with stunning views and top-notch amenities.
  • Sheraton Lampung Hotel:

    A well-known international hotel chain offering comfortable accommodations and excellent service.
  • Novotel Lampung:

    A modern hotel with a range of facilities, including a swimming pool and fitness centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Swiss-Belhotel Lampung:

    A stylish hotel with a rooftop pool and bar.
  • Horison Lampung:

    A comfortable hotel with a range of amenities, including a restaurant and spa.
  • Radisson Lampung Kedaton:

    A modern hotel with well-appointed rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • POP! Hotel Tanjung Karang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Hotel Sahid Bandar Lampung:

    A simple hotel with basic amenities and a convenient location.
  • Amalia Hotel:

    A value hotel with comfortable rooms and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Grand Mercure Lampung? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your next trip to Bandar Lampung. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka for exclusive discounts and promotions. Start planning your trip now and experience the best of Bandar Lampung. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Grand Mercure Lampung

Others Grand Mercure Lampung
Others

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • Parking

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Mercure Lampung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Grand Mercure Lampung
27
Another facilities in Grand Mercure Lampung
Babysitting, Outdoor pool, Swimming pool, Parking, 24-hour Receptionist

Frequently asked question in Grand Mercure Lampung

What is normal check-in & check-out time at Grand Mercure Lampung?
The standard check-in time at Grand Mercure Lampung is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Lampung
Grand Mercure Lampung has a 5.0-star rating.
How many floors does Grand Mercure Lampung have?
Grand Mercure Lampung has 27.
Are there any parking spots at Grand Mercure Lampung ?
Yes: Yes, there are parking spots at Grand Mercure Lampung
Is there a swimming pool at Grand Mercure Lampung?
Yes, a swimming pool is available at Grand Mercure Lampung.
See All

More Reviews from Other Guests in Grand Mercure Lampung

Overall Ratings & Reviews Grand Mercure Lampung

Traveloka (691)
Other sources (3)
9.2
Exceptional
From 691 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

8.9

Location

9.5

Service and Facilites

9.1

People often mention about Grand Mercure Lampung
All
Bedroom (115)
Ambiance (113)
Room Space (113)
Staff Friendliness (111)
Distance to City Center (109)
Hotel Area (102)
Bathroom (101)
Accessibility (96)
Variety (93)
Taste (89)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Lampung

Number of reviews per page
20
40
Customer reviews
Profile Picture
ARDIYANSAH
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
highly recommended, usually stay at Mercure outside the city or in Jakarta
Translated by Google Icon
See original
Find this review helpful?
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The place is comfortable, the service is friendly, the food is all delicious
Translated by Google Icon
See original
Find this review helpful?
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and clean hotel, varied and delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Honest Review for Reference Stayed on October 3, 2025 - 3D 2N Overall, very satisfying. The deluxe room is quite large. The hotel is centrally located. The breakfast is varied and tastes good. All staff are friendly, including the security guard. FYI, What we found lacking is: To enter the swimming pool, you must wear a swimsuit (men are not allowed to go topless), perhaps this is the hotel's standard. Breakfast is free for children up to 4 years old, if I'm not mistaken; there's a 125,000 IDR charge for children beyond that. Will be back when visiting Lampung. Thank you for the hospitality.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your review. We are delighted that you enjoyed your stay at Grand Mercure Lampung. From the comfort of our rooms to our excellent location to the variety and deliciousness of our breakfast, your feedback will be used to evaluate our service so that we can provide you with an even better experience on your next visit. We look forward to welcoming you back to Grand Mercure Lampung! Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
w***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is really nice, the staff are friendly and polite.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your positive review! We are very pleased that you and your family enjoyed your stay at Grand Mercure Lampung. We are very glad that you felt comfortable during your stay at our hotel. We look forward to welcoming you back again. Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
Profile Picture
Ade B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly and responsive service, clean swimming area, clean rooms, clean bathrooms, next weekend come here again, what is clear is that it is child-friendly, the breakfast menu is varied and delicious, an exciting experience staying at the Grand Mercure Lampung, thank you for the service, everything was memorable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Ade, Thank you very much for your positive review! We are glad that you and your family enjoyed your stay at Grand Mercure Lampung. We are glad that you felt comfortable with the cleanliness of our room, the pool area, and the variety of breakfast options. We look forward to welcoming you back next weekend for another wonderful experience! Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
R***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are spacious, clean, and fragrant. They offer views of Lampung city. The staff are friendly. The restaurant is spacious and offers a wide variety of food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better stay. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
B***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and comfortable place, clean rooms, good food, located in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
E***y
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Breakfast at the Grand Mercure Lampung Hotel is not delicious, the pempek is not tasty, the fish smells like it is not clean, the sushi has no variety and the rice used is plain rice and the shape is not good, the menu is very standard like a 3-star hotel, the room is good, quite spacious and quite clean. What needs improvement is the menu and taste of breakfast
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for your review. We are pleased to know that the comfort of your room provided a positive experience. However, we apologize for your dissatisfaction regarding the variety and quality of the breakfast menu. Your feedback regarding the pempek (pempek), fish, sushi, and menu standards will be taken seriously by our culinary team to improve the quality of the food. We look forward to welcoming you back to Grand Mercure Lampung for a more satisfying breakfast experience. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Winda A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The reception staff was very friendly. The security guard at the front desk wasn't very informative. I had a hard time checking in with a lot of luggage. If I was checking in from parking lot P1, I should have just dropped my luggage off at the front gate. They would have brought it to the 5th floor or waited for me at the gate. The sweet and sour fish soup was delicious. The salad bar was fresh, but the dressing needs to be improved. The restaurant staff were very helpful. Oh, and I hope the receptionist reminds you. If you're bringing a vehicle, I'll help you register your license plate. Just like other star-rated hotels, they always remind you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Winda A, Thank you for sharing your detailed experience. We are delighted to hear your appreciation for the friendliness of the front desk staff, the helpfulness of the restaurant staff, and the memorable dishes. We also apologize for any inconvenience you experienced during your stay at our hotel. Your feedback is invaluable and will be used by our team to improve our service standards. We look forward to welcoming you back to Grand Mercure Lampung for a more comfortable and memorable experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Giska R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
menginap saat long weekend. nice view, nice room, nice facility. thank you
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Giska R, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
W***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Please help with parking. There are two security guards, but they won't help with parking even though it was crowded yesterday. There's no pool staff either. I wanted to ask for a pool towel, so I got it myself. Be nice to everyone else. The best
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for your review. We are pleased to hear that your overall experience with us was positive. However, we apologize for any inconvenience caused regarding the parking area and pool service. This feedback is very important to us and will be used to evaluate our service improvements in the future. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Hervina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff is friendly, the place is comfortable and clean just stayed overnight but it was very noisy like there was a handyman doing something noisy so my sleep was not good because of the disturbance. The rest is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Hervina, Thank you for your review. We are pleased to know that the staff's friendliness, comfort, and cleanliness of the hotel left a positive impression on you. However, we apologize for the inconvenience caused by the noise that disturbed your rest. We will take this feedback into account to improve guest comfort in the future. We look forward to welcoming you back for an even better stay at Grand Mercure Lampung. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Syafei
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good luck and always upgrade for service.
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Syafei, Thank you so much for your positive review! We are delighted to hear that you enjoyed our service and facilities. Your feedback is a huge motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back in the future. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
The hotel is enjoyable, we love the high ceiling and the ambience in room, the lobby, and hall way to the room. It is luxurious. The room is facing the sunrise. Very good. But we disapointed on the breakfast service, as if the dont well prepared. The variety is limited, the soto is cold (it should be hot), we had our breakfast at 8 am but the indomie was out. The staff was not understand what their provided in the breakfast menu.
Read More
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know you enjoyed the ambiance throughout the hotel, from the lobby to the hallways and your room. It’s wonderful to hear that the high ceilings and luxurious atmosphere added to your experience, and that you had the chance to enjoy a beautiful sunrise view from your room. We truly appreciate your comments and look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Regards, Trison Fauza, General Manager.
D***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
Hotel bagus, tapi sayang tidak bisa titip makanan online di lobby atau di CS..hari gini gak bisa, parah sih pelayanannya..
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for sharing your review. We apologize for any inconvenience you experienced. Your feedback is very valuable to us as it helps us evaluate and improve our service quality in the future. We look forward to welcoming you back for an even better experience at Grand Mercure Lampung. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
L***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is so beautiful I want to marry them
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Perfect experience hotel staycation luxury vibes, varied food, very strategic location, reasonable price, and tall building can see the urban atmosphere of Bandar Lampung from the room and is very impressive.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better stay. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great, I like staying here. Good food. Spacious rooms. Friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Syafei
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always improve the service, friendliness, and overall comfort of customers throughout Indonesia when staying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Suafei, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Lampung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Mercure Lampung

Traveloka (691)
Other sources (3)
9.2
Exceptional
From 691 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

8.9

Location

9.5

Service and Facilites

9.1

People often mention about Grand Mercure Lampung
All
Bedroom (115)
Ambiance (113)
Room Space (113)
Staff Friendliness (111)
Distance to City Center (109)
Hotel Area (102)
Bathroom (101)
Accessibility (96)
Variety (93)
Taste (89)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Lampung

Number of reviews per page
20
40
Customer reviews
Profile Picture
ARDIYANSAH
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
highly recommended, usually stay at Mercure outside the city or in Jakarta
Translated by Google Icon
See original
Find this review helpful?
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The place is comfortable, the service is friendly, the food is all delicious
Translated by Google Icon
See original
Find this review helpful?
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and clean hotel, varied and delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Honest Review for Reference Stayed on October 3, 2025 - 3D 2N Overall, very satisfying. The deluxe room is quite large. The hotel is centrally located. The breakfast is varied and tastes good. All staff are friendly, including the security guard. FYI, What we found lacking is: To enter the swimming pool, you must wear a swimsuit (men are not allowed to go topless), perhaps this is the hotel's standard. Breakfast is free for children up to 4 years old, if I'm not mistaken; there's a 125,000 IDR charge for children beyond that. Will be back when visiting Lampung. Thank you for the hospitality.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your review. We are delighted that you enjoyed your stay at Grand Mercure Lampung. From the comfort of our rooms to our excellent location to the variety and deliciousness of our breakfast, your feedback will be used to evaluate our service so that we can provide you with an even better experience on your next visit. We look forward to welcoming you back to Grand Mercure Lampung! Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
w***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is really nice, the staff are friendly and polite.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your positive review! We are very pleased that you and your family enjoyed your stay at Grand Mercure Lampung. We are very glad that you felt comfortable during your stay at our hotel. We look forward to welcoming you back again. Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
Profile Picture
Ade B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly and responsive service, clean swimming area, clean rooms, clean bathrooms, next weekend come here again, what is clear is that it is child-friendly, the breakfast menu is varied and delicious, an exciting experience staying at the Grand Mercure Lampung, thank you for the service, everything was memorable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Ade, Thank you very much for your positive review! We are glad that you and your family enjoyed your stay at Grand Mercure Lampung. We are glad that you felt comfortable with the cleanliness of our room, the pool area, and the variety of breakfast options. We look forward to welcoming you back next weekend for another wonderful experience! Best regards, Trison Forza, General Manager
Translated by Google Icon
See original
R***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are spacious, clean, and fragrant. They offer views of Lampung city. The staff are friendly. The restaurant is spacious and offers a wide variety of food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better stay. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
B***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice and comfortable place, clean rooms, good food, located in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
E***y
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Breakfast at the Grand Mercure Lampung Hotel is not delicious, the pempek is not tasty, the fish smells like it is not clean, the sushi has no variety and the rice used is plain rice and the shape is not good, the menu is very standard like a 3-star hotel, the room is good, quite spacious and quite clean. What needs improvement is the menu and taste of breakfast
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for your review. We are pleased to know that the comfort of your room provided a positive experience. However, we apologize for your dissatisfaction regarding the variety and quality of the breakfast menu. Your feedback regarding the pempek (pempek), fish, sushi, and menu standards will be taken seriously by our culinary team to improve the quality of the food. We look forward to welcoming you back to Grand Mercure Lampung for a more satisfying breakfast experience. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Winda A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The reception staff was very friendly. The security guard at the front desk wasn't very informative. I had a hard time checking in with a lot of luggage. If I was checking in from parking lot P1, I should have just dropped my luggage off at the front gate. They would have brought it to the 5th floor or waited for me at the gate. The sweet and sour fish soup was delicious. The salad bar was fresh, but the dressing needs to be improved. The restaurant staff were very helpful. Oh, and I hope the receptionist reminds you. If you're bringing a vehicle, I'll help you register your license plate. Just like other star-rated hotels, they always remind you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Winda A, Thank you for sharing your detailed experience. We are delighted to hear your appreciation for the friendliness of the front desk staff, the helpfulness of the restaurant staff, and the memorable dishes. We also apologize for any inconvenience you experienced during your stay at our hotel. Your feedback is invaluable and will be used by our team to improve our service standards. We look forward to welcoming you back to Grand Mercure Lampung for a more comfortable and memorable experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Giska R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
menginap saat long weekend. nice view, nice room, nice facility. thank you
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Giska R, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
W***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Please help with parking. There are two security guards, but they won't help with parking even though it was crowded yesterday. There's no pool staff either. I wanted to ask for a pool towel, so I got it myself. Be nice to everyone else. The best
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for your review. We are pleased to hear that your overall experience with us was positive. However, we apologize for any inconvenience caused regarding the parking area and pool service. This feedback is very important to us and will be used to evaluate our service improvements in the future. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Hervina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff is friendly, the place is comfortable and clean just stayed overnight but it was very noisy like there was a handyman doing something noisy so my sleep was not good because of the disturbance. The rest is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Hervina, Thank you for your review. We are pleased to know that the staff's friendliness, comfort, and cleanliness of the hotel left a positive impression on you. However, we apologize for the inconvenience caused by the noise that disturbed your rest. We will take this feedback into account to improve guest comfort in the future. We look forward to welcoming you back for an even better stay at Grand Mercure Lampung. Best regards, Trison Fauza, General Manager
Translated by Google Icon
See original
Syafei
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good luck and always upgrade for service.
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Syafei, Thank you so much for your positive review! We are delighted to hear that you enjoyed our service and facilities. Your feedback is a huge motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back in the future. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
The hotel is enjoyable, we love the high ceiling and the ambience in room, the lobby, and hall way to the room. It is luxurious. The room is facing the sunrise. Very good. But we disapointed on the breakfast service, as if the dont well prepared. The variety is limited, the soto is cold (it should be hot), we had our breakfast at 8 am but the indomie was out. The staff was not understand what their provided in the breakfast menu.
Read More
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know you enjoyed the ambiance throughout the hotel, from the lobby to the hallways and your room. It’s wonderful to hear that the high ceilings and luxurious atmosphere added to your experience, and that you had the chance to enjoy a beautiful sunrise view from your room. We truly appreciate your comments and look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Regards, Trison Fauza, General Manager.
D***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
Hotel bagus, tapi sayang tidak bisa titip makanan online di lobby atau di CS..hari gini gak bisa, parah sih pelayanannya..
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for sharing your review. We apologize for any inconvenience you experienced. Your feedback is very valuable to us as it helps us evaluate and improve our service quality in the future. We look forward to welcoming you back for an even better experience at Grand Mercure Lampung. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
L***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is so beautiful I want to marry them
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Perfect experience hotel staycation luxury vibes, varied food, very strategic location, reasonable price, and tall building can see the urban atmosphere of Bandar Lampung from the room and is very impressive.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better stay. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great, I like staying here. Good food. Spacious rooms. Friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we strive to continuously improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Syafei
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always improve the service, friendliness, and overall comfort of customers throughout Indonesia when staying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Suafei, Thank you for taking the time to leave a review. Your feedback is invaluable to us as we continue to improve our service and guest comfort. We look forward to welcoming you back to Grand Mercure Lampung for an even better experience. Best regards, Trison Fauza, General Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40