HARRIS Hotel Pontianak

Hotels
Preferred Partner
8.4
/10
Very Good
3,982 reviews

What Guests Say About Their Stay

Distance To City Center (69)
Bedroom (69)
Room Space (57)
Surroundings (56)
Marisa P.
9.1
/ 10
Best hotel in pontianak. Very clean
N***a
9.7
/ 10
clean, comfortable, pleasant and close to the market
See original
Fernando T.
10.0
/ 10
The city view is very nice, suitable for family stays, there is a swimming pool on the roof, it's really great
See original
A***e
10.0
/ 10
Favorite place, good service and satisfying room facilities. The food menu here is varied and all delicious with attractive presentation. Located in the middle of the city, easy to go anywhere.
See original
Hermanto L.
9.7
/ 10
Experience staying at Harris, the service is very friendly and kind, front office and house keeping, clean and quiet. Thank you.
See original
In the Area
See Map
Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121

Main Facilities

Read More
This accommodation offers:
Winery
Outdoor pool
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Wheelchair accessible
AC
Staying at HARRIS Hotel Pontianak is a good choice when you are visiting South Pontianak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around HARRIS Hotel Pontianak

Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
Discover More Places
Lobby HARRIS Hotel Pontianak
Lobby 2 HARRIS Hotel Pontianak

Discover More About HARRIS Hotel Pontianak

HARRIS Hotel Pontianak Rates per Night

Looking for the best HARRIS Hotel Pontianak hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! HARRIS Hotel Pontianak room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

HARRIS Hotel Pontianak Location & Address

HARRIS Hotel Pontianak is located at Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121. It's situated in the Pontianak area of Indonesia, known for its vibrant culture and delicious street food. The hotel is approximately 5 km from the city center.

How to go to HARRIS Hotel Pontianak from Airport

Need to figure out the best way to get to HARRIS Hotel Pontianak from the airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel, ranging from the fastest to the most affordable.
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to HARRIS Hotel Pontianak. You can find taxis readily available outside the airport terminal. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a balance of convenience and cost.
  • Airport Shuttle (Pre-booked):

    Some hotels offer airport shuttle services. Check with HARRIS Hotel Pontianak to see if they provide this service. If so, you can arrange for a pick-up in advance, ensuring a hassle-free transfer.
  • Public Bus (Most Affordable):

    For budget-conscious travellers, the public bus is the most affordable option. However, it may involve multiple transfers and a longer travel time. Check the bus routes and schedules beforehand.

Tips:

For the most convenient route, consider booking a ride hailing service or a taxi. They offer door-to-door service and can save you time and effort, especially if you have luggage.

HARRIS Hotel Pontianak Reviews & Summary

Looking for all the details about HARRIS Hotel Pontianak? Want to know what other guests think? This section provides a summary of hotel reviews, highlighting the best aspects of this popular Pontianak hotel. Guests consistently praise HARRIS Hotel Pontianak for its excellent service, comfortable rooms, and convenient location. Many appreciate the friendly staff and the hotel's cleanliness. A standout feature is the rooftop pool, offering stunning views of the city.

Here's a short, positive review to encourage bookings: "I had a fantastic stay at HARRIS Hotel Pontianak! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a dream. I highly recommend this hotel to anyone visiting Pontianak."

HARRIS Hotel Pontianak Room Types Available

Choosing the right hotel room type can make all the difference in your stay. HARRIS Hotel Pontianak offers a variety of options to suit different needs and preferences. Let's explore the different hotel room types available.
  • HARRIS Room:

    These are the standard rooms, offering comfortable accommodation with essential amenities. Available in smoking and non-smoking options.
  • HARRIS Room with City View:

    Enjoy stunning views of Pontianak from these rooms. Available with either a bathtub or a bidet.
  • Family Room:

    Ideal for families travelling together, these rooms offer more space and may include additional beds or a sofa bed.
  • HARRIS Suite:

    For a more luxurious experience, opt for a suite. These rooms feature a separate living area and enhanced amenities.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and other accessibility features.

Please note that HARRIS Hotel Pontianak is not a pet-friendly hotel. Bringing pets is not allowed.

Hotel Facilities in HARRIS Hotel Pontianak

HARRIS Hotel Pontianak boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, there's something for everyone. Let's take a look at the hotel amenities available.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel restaurant, serving a variety of local and international dishes.
  • Meeting Rooms:

    Host your business events or conferences in the hotel's meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in HARRIS Hotel Pontianak

Looking for a delicious meal or a quick bite to eat? HARRIS Hotel Pontianak offers several dining options to satisfy your cravings. From a hotel buffet to a cozy cafe, you'll find something to suit your taste.
  • HARRIS Cafe:

    Enjoy a casual dining experience at HARRIS Cafe, serving a variety of light meals, snacks, and beverages. Open from 7:00 AM to 10:00 PM.
  • HARRIS Restaurant:

    Indulge in a culinary journey at HARRIS Restaurant, offering a diverse menu of local and international cuisine. Prices per person range from SGD 20 to SGD 40. Open for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Start your day with a hearty buffet breakfast at HARRIS Restaurant. Enjoy a wide selection of hot and cold dishes, including local specialties. Price per person is approximately SGD 15.

Don't miss the opportunity to try the restaurant's signature dish, Ayam Bakar Taliwang, a grilled chicken dish marinated in a special blend of spices.

HARRIS Hotel Pontianak Airport pickups and How to Book

Need a convenient hotel to airport transfer? HARRIS Hotel Pontianak offers airport pick-up services to ensure a smooth arrival and departure. Here's what you need to know about hotels with airport shuttle services.

HARRIS Hotel Pontianak provides airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance and provide your flight details. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Here's information about the nearest MRT station and bus stops near HARRIS Hotel Pontianak.
  • Nearest Bus Stop:

    The nearest bus stop is located on Jalan Ahmad Yani, approximately 500 meters from the hotel.
  • Trans Pontianak Bus:

    This bus stop is serviced by the Trans Pontianak bus network, offering connections to various parts of the city.

Unfortunately, Pontianak does not have an MRT system. Public transportation relies primarily on buses and ride hailing services.

To use the Trans Pontianak bus, you can purchase a prepaid card at designated kiosks or convenience stores. Alternatively, you can pay the fare directly to the conductor on board.

Nearby Attractions for Family / Kid Friendly

Looking for fun and exciting nearby activities for the whole family? Pontianak and its surrounding areas offer a variety of attractions that are perfect for kids and adults alike. Here are some nearby places to go for a memorable experience.
  • Equator Monument (Tugu Khatulistiwa):

    Visit the iconic Equator Monument, marking the point where the equator crosses Indonesia. Distance from hotel: 15 km. Entry price: SGD 2 per person.
  • Alun Alun Kapuas:

    Enjoy a leisurely stroll or a picnic at Alun Alun Kapuas, a beautiful park located along the Kapuas River. Distance from hotel: 6 km. Free entry.
  • Museum Negeri Pontianak:

    Discover the rich history and culture of West Kalimantan at the Museum Negeri Pontianak. Distance from hotel: 7 km. Entry price: SGD 1 per person.
  • Waterfront City Park:

    A great place for a family outing, with playgrounds and scenic views of the Kapuas River. Distance from hotel: 5.5 km. Free entry.
  • Gereja Katedral Santo Yosef:

    Admire the architecture of this iconic cathedral. Distance from hotel: 4 km. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near HARRIS Hotel Pontianak (Pontianak)

Craving some delicious local food or a familiar cafe experience? HARRIS Hotel Pontianak is surrounded by a variety of dining options to satisfy your taste buds. Here are some nearby dining spots to explore.
  • Cafes/Restaurants:

    • Starbucks:

      Enjoy your favorite coffee and pastries at Starbucks, located in Ayani Mega Mall.
    • Excelso Coffee:

      Another popular coffee chain offering a variety of coffee drinks and light meals.
    • Imperial Chef Restaurant:

      A well-known restaurant serving Chinese cuisine.
  • Local Street Food:

    • Nasi Goreng:

      A classic Indonesian fried rice dish.
    • Satay:

      Grilled skewers of marinated meat served with peanut sauce.
    • Soto Ayam:

      A flavorful chicken soup with noodles and vegetables.
    • Gado-Gado:

      A traditional Indonesian salad with peanut sauce dressing.
    • Mie Goreng:

      Fried noodles with vegetables, meat, or seafood.

Shopping places near HARRIS Hotel Pontianak (Pontianak)

Looking for some retail therapy? HARRIS Hotel Pontianak is conveniently located near several shopping destinations. Here are some nearby shopping places to explore.
  • Ayani Mega Mall:

    A large shopping mall offering a wide variety of retail stores, restaurants, and entertainment options.
  • Pontianak Mall:

    Another popular shopping destination with a mix of local and international brands.
  • Mitra Mart Supermarket:

    A great place to stock up on groceries and other essentials.

Other Places to Stay Near HARRIS Hotel Pontianak

Need alternative accommodation options? Here are some other hotels near HARRIS Hotel Pontianak, catering to different budgets and preferences.
  • Luxury/5–6 star hotels nearby:

    • Hotel Neo Gajah Mada Pontianak:

      A modern hotel with comfortable rooms and excellent amenities.
    • Mercure Pontianak City Center:

      A stylish hotel offering a range of facilities and services.
    • Transera Hotel Pontianak:

      A well-appointed hotel with a focus on comfort and convenience.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-star hotels nearby:

    • Golden Tulip Pontianak:

      A popular choice with comfortable rooms and a range of facilities.
    • Aston Pontianak Hotel & Convention Center:

      A well-established hotel with a convention center and various amenities.
    • Orchardz Hotel Gajah Mada Pontianak:

      A modern hotel with a convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-star hotels nearby:

    • Hotel Kapuas Palace Pontianak:

      A budget-friendly option with basic amenities.
    • Grand Kartika Hotel Pontianak:

      A simple hotel with a convenient location.
    • Star Hotel Pontianak:

      A value-for-money option with comfortable rooms.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Pontianak? Finding the perfect accommodation is key to a memorable experience. With its comfortable rooms, excellent facilities, and convenient location, HARRIS Hotel Pontianak is a great choice for your stay. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a hassle-free experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in HARRIS Hotel Pontianak

Bar, Cafe and Lounge HARRIS Hotel Pontianak
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel Pontianak
Swimming Pool
Entertainment Facility HARRIS Hotel Pontianak
Entertainment Facility
Fitness Center HARRIS Hotel Pontianak
Fitness Center
Functional Hall HARRIS Hotel Pontianak
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Winery

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Family-friendly Facilities

  • Children pool

Connectivity

  • LAN Internet

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel Pontianak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel Pontianak
150
Number of floors in HARRIS Hotel Pontianak
12
Another facilities in HARRIS Hotel Pontianak
Parking, Coffee shop, Elevator, Restaurant, Breakfast restaurant

Frequently asked question in HARRIS Hotel Pontianak

What is normal check-in & check-out time at HARRIS Hotel Pontianak?
The standard check-in time at HARRIS Hotel Pontianak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel Pontianak provide breakfast?
Yes, HARRIS Hotel Pontianak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel Pontianak
HARRIS Hotel Pontianak has a 4.0-star rating.
How many floors does HARRIS Hotel Pontianak have?
HARRIS Hotel Pontianak has 12.
How many rooms are available at HARRIS Hotel Pontianak
HARRIS Hotel Pontianak has 150.
See All

More Reviews from Other Guests in HARRIS Hotel Pontianak

Overall Ratings & Reviews HARRIS Hotel Pontianak

Traveloka (3,971)
Other sources (11)
8.4
Very Good
From 3,971 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about HARRIS Hotel Pontianak
All
Distance to City Center (56)
Bedroom (56)
Staff Friendliness (46)
Ambiance (44)
Bathroom (43)
Surroundings (42)
Accessibility (41)
Room Space (41)
Hotel Area (38)
Check-in/out Time (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, clean and quiet rooms.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.4
/10
Reviewed 3 week(s) ago
More than half an hour late for check in even though I had waited from half past 2 until almost 3 o'clock to enter the room, the breakfast food was still a bit lacking in taste but the other staff were friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at HARRIS Hotel Pontianak. We appreciate your feedback and we will strive to improve the quality of our service, comfort and taste of food in the future. We are very pleased to know that the friendliness of our team made a good impression on you throughout your stay. We look forward to welcoming you back again with even more wonderful experiences in the future. Best regards, Vincent Gunawan, General Manager
Translated by Google Icon
See original
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Happy with this hotel, consistently clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers, Valued Guest, Thank you very much for your appreciation of the cleanliness of our hotel. We are very pleased to know that our consistency in maintaining cleanliness makes you feel comfortable. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is clean, the room is also spacious, the bathroom is also clean, the staff are friendly, the best thing about staying at HARRIS is that they provide pillows and bolsters.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you were satisfied with the cleanliness and spaciousness of your room, the cleanliness of the bathroom, and the friendliness of our staff. We are also pleased that you enjoyed the comfort of the pillows and bolsters we provided as part of your stay. We look forward to welcoming you back to HARRIS for another unforgettable stay. Harrisly Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Thomas B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
We always stay at Harris every time we come to Pontianak.
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers Thomas B. B., Thank you for choosing Harris as your preferred hotel every time you visit Pontianak. We truly appreciate your loyalty and look forward to welcoming you back on your next stay. Harrisly Yours, Eko Susanto, General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice ambiance and near to street food
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers Valued Guest, Thank you for your kind words! We’re glad you enjoyed the ambience and our convenient location close to many local street food options. We look forward to welcoming you back on your next visit! Harrisly Yours, Eko Susanto General Manager
Lidiva L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
This time I stayed, everything was good, the towels were new, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Lidiva L. Thank you for your review and for trusting us to stay with you again. We're happy to hear that your experience this time was better, especially regarding the room facilities and comfort we provide. Your feedback is very valuable and helps us continue to improve the quality of our service. See you on your next visit! Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Late check out is only until 1 pm…
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your feedback. We understand our guests' desire to enjoy more time at check-out. Currently, our late check-out policy is until 1:00 PM, subject to room availability. However, we always strive to be flexible to accommodate guest conditions and requests. We hope to provide a more satisfying experience on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
K***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
When we checked in, there was only one towel. When we got there at 2 pm, we were told to wait 45 minutes. After we got to the room, we called twice, and no towel was given until the evening.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for sharing your experience. We greatly appreciate any feedback from guests as it helps us continuously improve the quality of our service. We hope that on your next visit we can provide even more satisfying service and make you feel more comfortable during your stay with us. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
everything is good, only breakfast is not very good for a 4 star class.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your review and feedback. We are pleased to know that you enjoyed our facilities and services overall. Regarding breakfast, we greatly appreciate your feedback and will use it as an evaluation to improve the quality of our menu in the future. We hope to welcome you back with a more satisfying experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
HENDRI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
luxury hotel.. pocket-friendly prices.. friendly hotel staff.. satisfied with this hotel..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Hendri, Thank you for your positive review and appreciation. We are delighted to hear that you were satisfied with your stay at our hotel—from the hotel's ambiance, to the affordable prices, to the friendliness of our staff. Your satisfaction is the greatest motivation for our entire team to continue providing the best service. We look forward to your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
t***n
icon-Business
Business
icon-origin-TRAVELOKA
7.3
/10
Reviewed 7 week(s) ago
In the middle of the night, the AC in the bathroom suddenly came on, and it was very annoying. When I was sleeping, the heat woke me up, the room was not soundproof, and I could hear the sound of a noisy motorbike.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay. Your feedback is highly appreciated and has been forwarded to the relevant team for immediate evaluation and improvement to enhance the quality of comfort for all our guests. We hope to have the opportunity to welcome you back with an even better experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Aprodita D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The location is close to everywhere.. the room is also quite spacious and okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Aprodita D. Thank you for your positive review. We're delighted to hear that you enjoyed our hotel's strategic location, the comfort and spaciousness of our rooms. Reviews like these mean a lot to us and encourage us to continuously improve our service. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
N***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Clean and comfortable rooms. One of the best choices for staying here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for this brief but meaningful review. We are very happy to know that you felt comfortable and satisfied with the cleanliness and comfort of our room. Being one of your top choices is an honor for us. We look forward to welcoming you back in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Michelle P. A. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Nice location, price also good
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Michelle P.A.J, Thank you for your kind feedback. We’re glad to know you enjoyed our location and found our pricing to be a good value. We truly appreciate your support and hope to welcome you back again soon. Harrisly Yours, Eko Susanto General Manager
Supardi B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
There's only one towel provided, even though there should be at least two. We have two rooms, each only has one towel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Supardi B. Thank you for sharing your experience during your stay. We apologize for any inconvenience. Your feedback is very important to us and has been brought to the attention of the relevant team to ensure a similar incident does not happen again. We look forward to welcoming you back with even better service on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
Mariana S.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
sering nginap di hotel ini..tapi kali ini bener2 agak kecewa - towel kamar tidak ada, keset kaki tidak ada..katanya keterlambatan laundry..tunggu sampai hampir 3 jam sampai susulin ke lobby di karenakan telp mengalamin kendala dan tidak berfungsi - dpt kamar lantai 10 depan lift kecium bau toilet - shower airnya kecil dan ada gagang rusak... - sabun mandi tidak di refill dan habis - lampu baca ada yg mati - parkiran agak susah..tapi bisa di bantu sama pak satpam semoga dpt memperbaiki fasilitas yg ada..karna tmpt favorit saya untuk menginap..lokasi strategis banget..
Read More
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Mariana S. Thank you for your loyalty and for choosing our hotel as your favorite place to stay. We greatly appreciate your feedback and apologize for the less than satisfactory experience during your last visit. We have passed on all your concerns to the relevant departments for immediate follow-up and improvement for the comfort of our guests in the future. We hope to provide a better stay experience and meet your expectations in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
p***u
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The service was poor. Check-in took a long time, even though it was already the scheduled time. The rating is not appropriate.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Valued Guest, Thank you for taking the time to provide feedback. We regret that your check-in experience did not meet your expectations. We have shared your feedback with the operations team to ensure a more efficient process in the future. We look forward to welcoming you back and providing even better service on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Eveline N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Check-in was very easy, the room was spacious, and the cleanliness was good. The bathroom was okay, although there were a few ants. The TV didn't play all channels because some were paid. Overall, I was quite satisfied, and the location was very good, with lots of food around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Cheers, Eveline N. Thank you for sharing your experience with us. We are pleased to know that you were satisfied with the easy check-in process, spacious room, and strategic location of the hotel. We also noted your feedback regarding the presence of ants in the bathroom and the limited TV channels. We will follow up on this immediately to make your next stay even more comfortable. Thank you again for your positive review. We look forward to welcoming you back to our hotel. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Lidiva L.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything is fine, only the towels need to be replaced, they are shabby and some have holes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Cheers, Lidiva L. Thank you for your review. We are pleased to know that your overall stay was a good one. We apologize for the poor condition of the towels and will immediately make improvements by replacing them for more comfortable use. Your feedback is very important to us as we continue to improve the quality of our service. We look forward to welcoming you back on your next visit. Yours, General Manager. Eko Susanto
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 HARRIS Hotel Pontianak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HARRIS Hotel Pontianak

Traveloka (3,971)
Other sources (11)
8.4
Very Good
From 3,971 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about HARRIS Hotel Pontianak
All
Distance to City Center (56)
Bedroom (56)
Staff Friendliness (46)
Ambiance (44)
Bathroom (43)
Surroundings (42)
Accessibility (41)
Room Space (41)
Hotel Area (38)
Check-in/out Time (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, clean and quiet rooms.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.4
/10
Reviewed 3 week(s) ago
More than half an hour late for check in even though I had waited from half past 2 until almost 3 o'clock to enter the room, the breakfast food was still a bit lacking in taste but the other staff were friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at HARRIS Hotel Pontianak. We appreciate your feedback and we will strive to improve the quality of our service, comfort and taste of food in the future. We are very pleased to know that the friendliness of our team made a good impression on you throughout your stay. We look forward to welcoming you back again with even more wonderful experiences in the future. Best regards, Vincent Gunawan, General Manager
Translated by Google Icon
See original
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Happy with this hotel, consistently clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers, Valued Guest, Thank you very much for your appreciation of the cleanliness of our hotel. We are very pleased to know that our consistency in maintaining cleanliness makes you feel comfortable. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is clean, the room is also spacious, the bathroom is also clean, the staff are friendly, the best thing about staying at HARRIS is that they provide pillows and bolsters.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you were satisfied with the cleanliness and spaciousness of your room, the cleanliness of the bathroom, and the friendliness of our staff. We are also pleased that you enjoyed the comfort of the pillows and bolsters we provided as part of your stay. We look forward to welcoming you back to HARRIS for another unforgettable stay. Harrisly Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Thomas B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
We always stay at Harris every time we come to Pontianak.
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers Thomas B. B., Thank you for choosing Harris as your preferred hotel every time you visit Pontianak. We truly appreciate your loyalty and look forward to welcoming you back on your next stay. Harrisly Yours, Eko Susanto, General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice ambiance and near to street food
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers Valued Guest, Thank you for your kind words! We’re glad you enjoyed the ambience and our convenient location close to many local street food options. We look forward to welcoming you back on your next visit! Harrisly Yours, Eko Susanto General Manager
Lidiva L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
This time I stayed, everything was good, the towels were new, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Lidiva L. Thank you for your review and for trusting us to stay with you again. We're happy to hear that your experience this time was better, especially regarding the room facilities and comfort we provide. Your feedback is very valuable and helps us continue to improve the quality of our service. See you on your next visit! Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Late check out is only until 1 pm…
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your feedback. We understand our guests' desire to enjoy more time at check-out. Currently, our late check-out policy is until 1:00 PM, subject to room availability. However, we always strive to be flexible to accommodate guest conditions and requests. We hope to provide a more satisfying experience on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
K***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
When we checked in, there was only one towel. When we got there at 2 pm, we were told to wait 45 minutes. After we got to the room, we called twice, and no towel was given until the evening.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for sharing your experience. We greatly appreciate any feedback from guests as it helps us continuously improve the quality of our service. We hope that on your next visit we can provide even more satisfying service and make you feel more comfortable during your stay with us. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
everything is good, only breakfast is not very good for a 4 star class.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your review and feedback. We are pleased to know that you enjoyed our facilities and services overall. Regarding breakfast, we greatly appreciate your feedback and will use it as an evaluation to improve the quality of our menu in the future. We hope to welcome you back with a more satisfying experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
HENDRI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
luxury hotel.. pocket-friendly prices.. friendly hotel staff.. satisfied with this hotel..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Hendri, Thank you for your positive review and appreciation. We are delighted to hear that you were satisfied with your stay at our hotel—from the hotel's ambiance, to the affordable prices, to the friendliness of our staff. Your satisfaction is the greatest motivation for our entire team to continue providing the best service. We look forward to your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
t***n
icon-Business
Business
icon-origin-TRAVELOKA
7.3
/10
Reviewed 7 week(s) ago
In the middle of the night, the AC in the bathroom suddenly came on, and it was very annoying. When I was sleeping, the heat woke me up, the room was not soundproof, and I could hear the sound of a noisy motorbike.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay. Your feedback is highly appreciated and has been forwarded to the relevant team for immediate evaluation and improvement to enhance the quality of comfort for all our guests. We hope to have the opportunity to welcome you back with an even better experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Aprodita D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The location is close to everywhere.. the room is also quite spacious and okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Aprodita D. Thank you for your positive review. We're delighted to hear that you enjoyed our hotel's strategic location, the comfort and spaciousness of our rooms. Reviews like these mean a lot to us and encourage us to continuously improve our service. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
N***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Clean and comfortable rooms. One of the best choices for staying here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for this brief but meaningful review. We are very happy to know that you felt comfortable and satisfied with the cleanliness and comfort of our room. Being one of your top choices is an honor for us. We look forward to welcoming you back in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Michelle P. A. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Nice location, price also good
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Michelle P.A.J, Thank you for your kind feedback. We’re glad to know you enjoyed our location and found our pricing to be a good value. We truly appreciate your support and hope to welcome you back again soon. Harrisly Yours, Eko Susanto General Manager
Supardi B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
There's only one towel provided, even though there should be at least two. We have two rooms, each only has one towel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Supardi B. Thank you for sharing your experience during your stay. We apologize for any inconvenience. Your feedback is very important to us and has been brought to the attention of the relevant team to ensure a similar incident does not happen again. We look forward to welcoming you back with even better service on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
Mariana S.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
sering nginap di hotel ini..tapi kali ini bener2 agak kecewa - towel kamar tidak ada, keset kaki tidak ada..katanya keterlambatan laundry..tunggu sampai hampir 3 jam sampai susulin ke lobby di karenakan telp mengalamin kendala dan tidak berfungsi - dpt kamar lantai 10 depan lift kecium bau toilet - shower airnya kecil dan ada gagang rusak... - sabun mandi tidak di refill dan habis - lampu baca ada yg mati - parkiran agak susah..tapi bisa di bantu sama pak satpam semoga dpt memperbaiki fasilitas yg ada..karna tmpt favorit saya untuk menginap..lokasi strategis banget..
Read More
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Mariana S. Thank you for your loyalty and for choosing our hotel as your favorite place to stay. We greatly appreciate your feedback and apologize for the less than satisfactory experience during your last visit. We have passed on all your concerns to the relevant departments for immediate follow-up and improvement for the comfort of our guests in the future. We hope to provide a better stay experience and meet your expectations in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
p***u
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The service was poor. Check-in took a long time, even though it was already the scheduled time. The rating is not appropriate.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Valued Guest, Thank you for taking the time to provide feedback. We regret that your check-in experience did not meet your expectations. We have shared your feedback with the operations team to ensure a more efficient process in the future. We look forward to welcoming you back and providing even better service on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Eveline N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Check-in was very easy, the room was spacious, and the cleanliness was good. The bathroom was okay, although there were a few ants. The TV didn't play all channels because some were paid. Overall, I was quite satisfied, and the location was very good, with lots of food around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Cheers, Eveline N. Thank you for sharing your experience with us. We are pleased to know that you were satisfied with the easy check-in process, spacious room, and strategic location of the hotel. We also noted your feedback regarding the presence of ants in the bathroom and the limited TV channels. We will follow up on this immediately to make your next stay even more comfortable. Thank you again for your positive review. We look forward to welcoming you back to our hotel. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Lidiva L.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything is fine, only the towels need to be replaced, they are shabby and some have holes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Cheers, Lidiva L. Thank you for your review. We are pleased to know that your overall stay was a good one. We apologize for the poor condition of the towels and will immediately make improvements by replacing them for more comfortable use. Your feedback is very important to us as we continue to improve the quality of our service. We look forward to welcoming you back on your next visit. Yours, General Manager. Eko Susanto
Translated by Google Icon
See original
Number of reviews per page
20
40