How many rooms are available at Horison Arcadia Mangga Dua Jakarta

Horison Arcadia Mangga Dua Jakarta has 144.

Are there any parking spots at Horison Arcadia Mangga Dua Jakarta ?

Yes: Yes, there are parking spots at Horison Arcadia Mangga Dua Jakarta

What do past guests say about Horison Arcadia Mangga Dua Jakarta?

Horison Arcadia Mangga Dua Jakarta is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Horison Arcadia Mangga Dua Jakarta

Name: Horison Arcadia Mangga Dua Jakarta
Address: Jalan Pangeran Jayakarta No 73, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730, Jalan Pangeran Jayakarta No 73, Jakarta, 10730, Indonesia
Rating: 8.2

Hotels

Preferred Partner

8.2

/10

Very Good

4,395 reviews

What Guests Say About Their Stay

Staff Friendliness (113)

Distance To City Center (101)

Accessibility (86)

Room Space (84)

Filadelfia B.

9.7

/ 10

I stayed here for one night on a layover due to an event. Upon entering the lobby, I was greeted warmly by the receptionist. We also provided recommendations before booking. Room service was also excellent, and the breakfast menu was very varied. Thank you for a wonderful stay, Horison Arcadia Mangga Dua.

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merry

8.8

/ 10

Rekom dari ortu karena nyaman jadi perpanjang lagi nginapnya sampai 10 hari. Mbak Diah ter-the best selama ortu kami menginap di sana sangat dibantu apa kebutuhan dari ortu kami. Next lain waktu kami singgah lagi ke Hotel Horison Arcadia Mangga Dua Jakarta. Overall review hotel ini baik. Thank you Mbak Diah.

sally l.

8.5

/ 10

Okay service, cold air conditioning, follow the government's recommendations for health programs.

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SAIDI M.

8.5

/ 10

The room is spacious, clean, the hotel staff are friendly, the breakfast is delicious, the price is competitive, just recommended.

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NUNUNG N.

9.7

/ 10

the location is behind mangga dua mall, so easy to get food and shopping. near with stasiun jayakarta also. the tourism nearby are old town and Ancol/Dufan. check in so fast and easy. the staff very humble and helpful. the room is spacious and comfort. the breakfast not so bad

In the Area

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Jalan Pangeran Jayakarta No 73, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Arcadia Mangga Dua by Horison Horison Arcadia Mangga Dua Jakarta is a hotel in a good neighborhood, which is located at Mangga Dua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Horison Arcadia Mangga Dua Jakarta

Jalan Pangeran Jayakarta No 73, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730

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Lobby Horison Arcadia Mangga Dua Jakarta

Lobby 2 Horison Arcadia Mangga Dua Jakarta

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Horison Arcadia Mangga Dua Jakarta Rates per Night

Looking for the best Horison Arcadia Mangga Dua Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Horison Arcadia Mangga Dua Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Horison Arcadia Mangga Dua Jakarta Location & Address

Horison Arcadia Mangga Dua Jakarta is located at Jalan Pangeran Jayakarta No 73, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730. It's situated in the Mangga Dua area of Jakarta Pusat, Indonesia, known for its bustling shopping district and proximity to historical sites. The hotel is approximately 6 km from the city center.

How to go to Horison Arcadia Mangga Dua Jakarta from Airport

Need a hotel transfer from Soekarno-Hatta International Airport (CGK) to Horison Arcadia Mangga Dua Jakarta? Getting to the hotel is relatively straightforward, with several options available. Here's a breakdown to help you choose the best transfer from airport to hotel:

Taxi (Most Direct):
A taxi is the most direct way to reach the hotel. You can find official taxi counters at the airport. Expect the journey to take around 45 minutes to an hour, depending on traffic.
Ride Hailing (Convenient):
Ride hailing services are readily available at Soekarno-Hatta International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a balance of convenience and cost.
Airport Bus (Budget-Friendly):
The DAMRI airport bus offers a more affordable option. Several routes serve different parts of Jakarta. You'll need to check which route gets you closest to Mangga Dua and then take a taxi or ride hailing service for the final leg of the journey.
Train (Potentially Fastest):
The airport train connects Soekarno-Hatta International Airport to Sudirman Baru Station in central Jakarta. From there, you can take a taxi or ride hailing service to Horison Arcadia Mangga Dua Jakarta. This can be the fastest option during peak traffic hours.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi, especially if you have luggage. If you're on a budget and have time to spare, the airport bus is a good option. During rush hour, the train to Sudirman Baru Station followed by a taxi might be the quickest way to avoid traffic congestion.

Horison Arcadia Mangga Dua Jakarta Reviews & Summary

Want to know all about Horison Arcadia Mangga Dua Jakarta before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel is known for its convenient location and comfortable accommodations. Guests often praise the hotel's friendly staff and its proximity to the Mangga Dua shopping district. The hotel's standout features include its rooftop pool and on-site restaurant, which offer stunning city views. Many reviewers also appreciate the hotel's cleanliness and value for money.

Here's a snippet from a recent review: "The location is perfect for shopping, and the staff were incredibly helpful. The room was clean and comfortable, and the rooftop pool was a great place to relax after a long day of exploring Jakarta."

Horison Arcadia Mangga Dua Jakarta Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Horison Arcadia Mangga Dua Jakarta offers a variety of categories of hotel rooms to suit different needs and budgets. From cozy standard rooms to spacious suites, there's something for everyone.

Superior Room:
These rooms offer comfortable accommodation with city views. Smoking and non-smoking options are available.
Deluxe Room:
Slightly larger than the Superior Rooms, the Deluxe Rooms feature enhanced amenities and a bathtub.
Executive Room:
Ideal for business travellers, the Executive Rooms offer a dedicated workspace and access to the Executive Lounge.
Family Room:
These spacious rooms are perfect for families, with ample space for everyone to relax.
Suite:
The hotel's suites offer the ultimate in luxury, with separate living and sleeping areas, and panoramic city views.

Please note that Horison Arcadia Mangga Dua Jakarta is not a pet-friendly hotel.

Hotel Facilities in Horison Arcadia Mangga Dua Jakarta

Looking for a hotel with great hotel facilities? Horison Arcadia Mangga Dua Jakarta offers a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.

Swimming Pool:
Take a dip in the hotel's rooftop swimming pool and enjoy stunning city views. Open daily from 7:00 AM to 9:00 PM.
Fitness Center:
Stay in shape during your travels at the hotel's well-equipped fitness center. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
Restaurant:
Enjoy a delicious meal at the hotel's on-site restaurant, offering a variety of local and international dishes.
Meeting Rooms:
The hotel offers several meeting rooms for business events and conferences.
Kids' Club:
Keep the little ones entertained at the hotel's Kids' Club, with a range of activities and games.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Horison Arcadia Mangga Dua Jakarta

Craving a delicious meal without leaving the hotel? Horison Arcadia Mangga Dua Jakarta boasts excellent dining options, including a hotel buffet and a cozy hotel cafe. Whether you're in the mood for local delicacies or international cuisine, you'll find something to satisfy your taste buds.

Santapan Restaurant:
This restaurant offers an extensive buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet is priced at approximately SGD 25 per person. Open daily from 6:00 AM to 10:00 PM.
Lobby Lounge:
Relax and unwind at the Lobby Lounge, offering a selection of coffee, tea, pastries, and light snacks. Open daily from 9:00 AM to 11:00 PM.

Santapan Restaurant is known for its signature dish, Nasi Goreng Kampung, a flavorful Indonesian fried rice with chicken, shrimp, and vegetables.

Horison Arcadia Mangga Dua Jakarta Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Horison Arcadia Mangga Dua Jakarta offers convenient hotels with airport shuttle services to ensure a smooth arrival and departure.

The hotel provides airport pick-up services upon request. To book a hotel to airport transfer, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient public transport options are essential for exploring Jakarta. Horison Arcadia Mangga Dua Jakarta is well-connected to the city's public transport network, with several MRT nearby and bus stops nearby.

Halte Busway Mangga Dua ITC (Bus Stop):
This bus stop is located just a short walk from the hotel, providing access to various parts of Jakarta via the TransJakarta bus rapid transit system.
Stasiun Jakarta Kota (Train Station):
While not an MRT station, Jakarta Kota is a major train station located approximately 2 km from the hotel. From here, you can connect to other parts of the city by train.

To use the TransJakarta bus system, you'll need a prepaid card, such as a JakCard or e-money card. These cards can be purchased at most TransJakarta stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Pusat offers a variety of nearby places to go that are perfect for families and kids. From theme parks to museums, there's plenty to see nearby and stuff to see nearby.

Dunia Fantasi (Dufan) (6 km):
This popular theme park features a wide range of rides, shows, and attractions for all ages. Entry price: Approximately SGD 25 per person.
Sea World Ancol (6.5 km):
Explore the underwater world at Sea World Ancol, home to a diverse collection of marine life. Entry price: Approximately SGD 20 per person.
KidZania Jakarta (7 km):
This interactive theme park allows kids to role-play different professions and learn about the world around them. Entry price: Approximately SGD 30 per child.
Museum Bank Indonesia (2 km):
Discover the history of Indonesian banking at this fascinating museum. Entry is free.
Jakarta History Museum (Museum Fatahillah) (2.5 km):
Learn about the history of Jakarta at this museum, housed in a former colonial-era building. Entry price: Approximately SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Horison Arcadia Mangga Dua Jakarta (Jakarta Pusat)

Exploring the local food scene is a must when visiting Jakarta Pusat. You'll find a wide variety of nearby dining options, from trendy cafes and restaurants to delicious local street food.

Cafes/Restaurants:

Starbucks (Various locations):
Enjoy your favorite coffee and pastries at one of the many Starbucks locations in Jakarta Pusat.
Pizza Hut (Various locations):
Grab a slice of pizza at Pizza Hut, a popular chain restaurant with several branches in the area.
McDonald's (Various locations):
Enjoy a quick and easy meal at McDonald's, another well-known fast-food chain.

Local Street Food:

Nasi Goreng:
Indonesian fried rice, a staple dish with various toppings and flavors.
Satay:
Grilled meat skewers served with peanut sauce, a popular street food snack.
Ketoprak:
A vegetarian dish made with tofu, rice noodles, and peanut sauce.
Gado-Gado:
Indonesian salad with boiled vegetables, tofu, and peanut sauce.
Bakso:
Indonesian meatball soup, a comforting and flavorful dish.

Shopping places near Horison Arcadia Mangga Dua Jakarta (Jakarta Pusat)

Shopaholics will be in paradise near Horison Arcadia Mangga Dua Jakarta. The area is known for its vibrant shopping scene, with a variety of dept stores near me, shops near me and malls near hotel to explore.

Mangga Dua Mall:
This large shopping mall offers a wide range of clothing, electronics, and other goods at affordable prices.
ITC Mangga Dua:
Another popular shopping destination, ITC Mangga Dua is known for its wholesale prices and variety of products.
Pasar Tanah Abang:
One of the largest textile markets in Southeast Asia, Pasar Tanah Abang is a must-visit for fabric lovers.

Other Places to Stay Near Horison Arcadia Mangga Dua Jakarta

Looking for alternative accommodations in the area? Jakarta Pusat offers a variety of options, from luxury hotels to budget-friendly guesthouses. Here are some other places to stay near Horison Arcadia Mangga Dua Jakarta:

Luxury/5–6 Star Hotels Nearby:

Hotel Indonesia Kempinski Jakarta:
A luxurious hotel with a rich history and stunning city views.
The Ritz-Carlton Jakarta, Mega Kuningan:
An elegant hotel offering exceptional service and world-class amenities.
Grand Hyatt Jakarta:
A sophisticated hotel with a prime location in the heart of Jakarta.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Holiday Inn Express Jakarta Wahid Hasyim:
A modern hotel offering comfortable accommodations and a convenient location.
Mercure Jakarta Kota:
A stylish hotel with a rooftop pool and a variety of dining options.
Swiss-Belhotel Mangga Besar:
A well-appointed hotel with a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Ibis Styles Jakarta Mangga Dua Square:
A budget-friendly hotel with a modern design and comfortable rooms.
Amaris Hotel Mangga Dua Square:
A simple and clean hotel offering affordable accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Horison Arcadia Mangga Dua Jakarta? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your next trip to Jakarta. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience.

Explore more options and find the perfect accommodation for your needs. book cheap hotels in Indonesia or discover cheap hotels nearby.

All facilities in Horison Arcadia Mangga Dua Jakarta

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Dining area
Hot breakfast
Set menu dinner
Set menu lunch
Snack bar

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Smoking area

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Hair salon
Shops
Supermarket

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Things to Do

Garden
Massage
Spa

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Transportation

Area shuttle with surcharge
Secure parking

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Horison Arcadia Mangga Dua Jakarta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Horison Arcadia Mangga Dua Jakarta	144
Number of floors in Horison Arcadia Mangga Dua Jakarta	19
Another facilities in Horison Arcadia Mangga Dua Jakarta	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Horison Arcadia Mangga Dua Jakarta

What are available facilities at Horison Arcadia Mangga Dua Jakarta?

There are top facilites at Horison Arcadia Mangga Dua Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Horison Arcadia Mangga Dua Jakarta?

The standard check-in time at Horison Arcadia Mangga Dua Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Horison Arcadia Mangga Dua Jakarta provide breakfast?

Yes, Horison Arcadia Mangga Dua Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Horison Arcadia Mangga Dua Jakarta

Horison Arcadia Mangga Dua Jakarta has a 4.0-star rating.

How many floors does Horison Arcadia Mangga Dua Jakarta have?

Horison Arcadia Mangga Dua Jakarta has 19.

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More Reviews from Other Guests in Horison Arcadia Mangga Dua Jakarta

Overall Ratings & Reviews Horison Arcadia Mangga Dua Jakarta

Traveloka (4,395)

8.2

Very Good

From 4,395 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Horison Arcadia Mangga Dua Jakarta

All

Ambiance (95)

Staff Friendliness (89)

Bedroom (88)

Distance to City Center (76)

Accessibility (74)

Bathroom (73)

Room Space (64)

Surroundings (60)

Hotel Area (58)

Wifi (53)

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Traveler Reviews Horison Arcadia Mangga Dua Jakarta

Number of reviews per page

Customer reviews

R***a

Staycation

9.0

/10

Reviewed 4 day(s) ago

At that time, I booked because I wanted to watch a concert at Jiexpo, so it was quite close. However, because I returned to the hotel at night and there was a night market in front, it was a bit scary when I walked to the hotel.

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Ibnu F.

5.4

/10

Reviewed 4 day(s) ago

I checked in around 5:30 PM WIB. However, from the start, I encountered several issues that I felt did not reflect the standard of service at a hotel like Horison. Here are the details of the issues I encountered: 1. Room Condition at Check-in When I first entered the room, I discovered a leak and no bath mat. I immediately complained and was offered a room change, but this situation should not have occurred in the first place. 2. Breakfast Service The next day, around 8:00 AM WIB, I went to the restaurant for breakfast. However, almost all the food was gone and no refills were provided. While I didn't directly address this issue at the time, it was still very disappointing. 3. Violation of Privacy & Security (Very Serious) This was the most unacceptable incident for me. The hotel's check-out time is 12:00 PM WIB, but around 10:30 AM WIB, my room door was broken down by housekeeping while I was still in my room sleeping. I woke up to the sound. Luckily, the door was double-locked; otherwise, the housekeeping staff would have been able to enter the room and see me in private. Luckily, the room was double-locked, preventing any further privacy violations. I shouted from inside to ask who opened the door, but there was no answer. After I opened the door and asked why, the housekeeping staff said they had received information from the front desk that my room had been checked out. What I deeply regret: There was no apology whatsoever from the staff. Instead, I was repeatedly explained the internal information error. The staff only showed me the internal chat without any empathy or accountability.

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d***i

Leisure

10.0

/10

Reviewed 6 day(s) ago

The staff is friendly, you get a good view, for that price it's worth it 💕

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H***i

Business

10.0

/10

Reviewed 6 day(s) ago

The staff is friendly and the rooms are spacious.

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Accommodation's Reply

16 Dec 2025

Dear Valued Guest, We would like to inform you from Horison Arcadia Mangga Dua Jakarta that we appreciate you taking the time to write a positive review and giving us a perfect 10/10 rating during your stay. We will share your positive feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our services, products, and facilities. We are deeply honored and look forward to providing even better service and facilities on your next visit to Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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Ahmad Z.

8.5

/10

Reviewed 7 day(s) ago

My family and I didn't stay here because we moved to Tebet.

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S***o

5.7

/10

Reviewed 1 week(s) ago

One of the worst hotels: no Wi-Fi, no heater, broken room key, but resto was fine.

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Accommodation's Reply

16 Dec 2025

Dear Sir/Madam, Warmest Greeting from Horison Arcadia Mangga Dua Jakarta. Thank you for your review of the hotel. While we enjoy hearing from guests, we regret to learn that certain aspects of your stay were less ideal. We are constantly evaluating the products offered as well as the service standards of the hotel to deliver better stay experiences to our guests. Your valuable feedback definitely provides insights to the process. Please rest assured that your feedback is duly noted and will be shared with the relevant departments for review and improvement. We look forward to welcome you to our hotel and we will ensure you have a delightful and memorable experience with us again. Best Regards, Citra Wahyu Volindri – General Manager

L***g

5.6

/10

Reviewed 1 week(s) ago

There's no Wi-Fi in the room. The cleanliness is very poor. The room isn't soundproof; you can hear someone snoring in the next room all the way to my room.

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Accommodation's Reply

16 Dec 2025

Dear Valued Guest, This is a message from Horison Arcadia Mangka Dua Jakarta. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We have forwarded your review to the relevant department for evaluation of the facilities and cleanliness. We sincerely hope to provide better service and facilities for your next stay at Horison Arcadia Mangka Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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Muhamad T. A.

Staycation

8.5

/10

Reviewed 1 week(s) ago

The staff is friendly and baby friendly, the food is delicious

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1 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Mr. Muhammad T.A., Greetings from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to write a positive review and giving us an 8.5 rating during your stay at Horison Arcadia Mangga Dua Jakarta. We will share your positive feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our services, products, and facilities. We are honored and look forward to providing even better service and facilities on your next visit to Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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MUHAMMAD Z. F.

8.3

/10

Reviewed 1 week(s) ago

Finding the location is a bit difficult, the room is cramped and the bathroom is not very clean and old style, only the lobby is quite clean.

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Accommodation's Reply

16 Dec 2025

Dear Mr. Muhammad C.F., This is a message from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We have forwarded your review to the relevant department for assessment regarding the cleanliness of the room. We are currently working on improvements to the rooms. We sincerely hope to provide better service and facilities on your next stay at Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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Eva S.

Leisure

6.5

/10

Reviewed 2 week(s) ago

The room bit scare, dark. Breakfast so good

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Accommodation's Reply

16 Dec 2025

zadli a. u.

Business

8.5

/10

Reviewed 2 week(s) ago

Friendly, clean and quiet, close to all activities

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Accommodation's Reply

16 Dec 2025

Dear Mr. Zadli A. U., Greetings from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to leave a positive review and high rating during your stay at Horison Arcadia Mangga Dua Jakarta. We will share your positive feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our services, products, and facilities. We are honored and look forward to providing even better service and facilities on your next visit to Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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U***i

8.3

/10

Reviewed 3 week(s) ago

The cutlery was slippery. Got a room with a ceiling that had slightly peeling paint.

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1 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Valued Guest, This is a message from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We have forwarded your review to the relevant department for evaluation of the room facilities. We sincerely hope to provide better service and facilities for your next stay at Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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L***a

Transit

5.4

/10

Reviewed 3 week(s) ago

I can’t believe this hotel is still in business

1 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Sir/Madam, Warmest Greeting from Horison Arcadia Mangga Dua Jakarta. Thank you for your review of the hotel. While we enjoy hearing from guests, we regret to learn that certain aspects of your stay were less ideal. Can you give us more details on your review about your experience during stay with us ?. We appreciate you sharing your concerns, and it is our hope that you will give us a chance to serve you better in the near future. Best Regards, Citra Wahyu Volindri – General Manager

Bahtera P.

6.7

/10

Reviewed 3 week(s) ago

Actually, I am a fairly regular guest and the service and facilities were fine before, but the last time I stayed at the usual price I paid, I got a room with peeling wooden flooring that almost hurt my feet, an uninstalled shower curtain, minimal bathroom and table tissue, no refrigerator and hairdryer, and slow housekeeping response. Hopefully this can be input for improvement, thank you.

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2 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Mr./Ms. Baktera P., This is a message from Horison Arcadia Mangga Dua Jakarta Hotel. Thank you for taking the time to write a review. We apologize for any disappointment you may have experienced during your stay. We have forwarded your feedback to our team and will strive to improve the amenities in your room. We are working hard to improve our room service. We hope to welcome you back on your next stay and look forward to providing even better service and facilities. Sincerely, General Manager, Citra Wahu Bolindri

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Cicih D.

Business

9.4

/10

Reviewed 3 week(s) ago

Old but clean hotel... The staff are friendly. Close to the Mangga Dua shopping area. With many food vendors around. Note that yesterday the room sheets were not clean, but asked for a change immediately and they responded. Overall, it's okay. According to the price in the city center

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Accommodation's Reply

16 Dec 2025

Dear Ms. Cicih D, Greetings from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to write a positive review and giving us a 9.4 rating during your stay at Horison Arcadia Mangga Dua Jakarta. We will share your positive feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our services, products, and facilities. We are honored and look forward to providing even better service and facilities on your next visit to Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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a***y

6.9

/10

Reviewed 3 week(s) ago

Standard... but not very clean, in the same class as Horison but like Oyo... maybe the cleanliness can be improved further...

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Accommodation's Reply

16 Dec 2025

Dear Valued Guest, This is a message from Horison Arcadia Mangga Dua Jakarta. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We have forwarded your review to the relevant department for assessment regarding the cleanliness of your room. We sincerely hope to provide better service and facilities for your next stay at Horison Arcadia Mangga Dua Jakarta. Sincerely, Citra Wahyu Volindri – General Manager

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M***d

Staycation

8.5

/10

Reviewed 3 week(s) ago

The hotel is comfortable, but the vibe is still very old school.

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1 people find it helpful

Accommodation's Reply

30 Nov 2025

Dear Valued Guest, Thank you for choosing Horison Arcadia Mangga Dua as your preferred accommodation and thank you for your feedback. We are very glad that you had a great experience staying with us. We will share your feedback with our team. We are sure that this will be an encouragement to all our staff and we will strive to continuously improve the quality of our services. Best regards, Citra Wayu Wolindri – General Manager

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y***a

10.0

/10

Reviewed 4 week(s) ago

Great, want to stay here again

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1 people find it helpful

Accommodation's Reply

30 Nov 2025

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T***I

Transit

8.4

/10

Reviewed 4 week(s) ago

Please pay attention to the air conditioner in the room, because it doesn't feel cold/cool in the room. Thank you

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1 people find it helpful

Accommodation's Reply

30 Nov 2025

Dear Valued Guest, Thank you for choosing Horison Arcadia Mangga Dua and for taking the time to share your valuable feedback. I am sorry that we were not able to deliver an experience that met your expectations. This is not the level of service we pride ourselves on. Your feedback has been shared with our team to continue to improve and provide a satisfactory experience to our guests. Best regards, Citra Wayu Wolindri – General Manager

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I***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

Overall okay, the room is clean, the bed doesn't sag, the amenities are complete, the TV is equipped with Netflix, WeTV & the TV is big, bigger than 30 inches. The downside is, there is a sinking floor, the ceiling near the bathroom is moldy & for motorbike parking is free but there is no security during the stay.

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Accommodation's Reply

30 Nov 2025

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Exterior 4 Horison Arcadia Mangga Dua Jakarta

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