Le Dian Hotel & Cottages

Hotels
8.4
/10
Very Good
1,669 reviews

What Guests Say About Their Stay

Distance To City Center (111)
Staff Friendliness (98)
Bedroom (87)
Variety (84)
P***o
10.0
/ 10
Hotel lama tapi tetap terawat baik & bersih, lokasi strategis dekat pusat kota, staf ramah, parkir luas, variasi makanan cukup banyak & enak.
A***a
10.0
/ 10
Staying at the cottage was really fun, the rooms were spacious and clean, the food was varied and delicious. The kids were happy staying here because there was a clean and big swimming pool.
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yuni r.
10.0
/ 10
The hotel staff are very friendly. I really enjoyed staying there, next time I go to Banten, I'll stay there again. Thanks app, thanks Le Dian Hotel. We love you💖
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Lidya S.
9.7
/ 10
Great view. Service and facilities are okay. Delicious food. Suitable for a family staycation.
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ema e.
9.7
/ 10
Nice experience staying at this hotel. fast check-in process, friendly butler and extensive pool facilities.
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In the Area
See Map
Jl. Jendral Sudirman, No. 88, Serang City Center, Serang, Banten, Indonesia, 42118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Le Dian Hotel & Cottages is a hotel in a good neighborhood, which is located at Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Le Dian Hotel & Cottages

Jl. Jendral Sudirman, No. 88, Serang City Center, Serang, Banten, Indonesia, 42118
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Lobby Le Dian Hotel & Cottages
Lobby 2 Le Dian Hotel & Cottages

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Le Dian Hotel & Cottages Rates per Night

Le Dian Hotel & Cottages room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Le Dian Hotel & Cottages hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Le Dian Hotel & Cottages Location & Address

Le Dian Hotel & Cottages is located at Jl. Jendral Sudirman, No. 88, Pusat Kota Serang, Serang, Banten, Indonesia, 42118. It's situated in the Serang area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 5 km from the city center.

How to go to Le Dian Hotel & Cottages from Airport

Figuring out the best way to get from the airport to Le Dian Hotel & Cottages is key to starting your trip off right. Whether you're after speed or savings, here are a few options for your hotel transfer from the airport to hotel.

  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 1.5 - 2 hours, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at the airport. This can be a convenient option, often cheaper than a regular taxi, but be prepared for potential surge pricing during peak hours.
  • Airport Shuttle (Pre-booked):

    Some private companies offer airport shuttle services. You'll need to book this in advance, but it can be a cost-effective option for groups.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or arranging an airport shuttle in advance. This will save you time and hassle upon arrival.

Le Dian Hotel & Cottages Reviews & Summary

Want to know all about hotel Le Dian Hotel & Cottages before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel is known for its comfortable accommodations and convenient location in Serang.

Guests love the hotel's friendly staff and the cleanliness of the rooms. A standout feature is the on-site restaurant, which serves delicious local and international cuisine. The swimming pool is also a popular spot for relaxation. One recent guest said, "The Le Dian Hotel & Cottages was a fantastic experience! The staff were incredibly helpful, and the rooms were spotless. I would definitely stay here again."

Le Dian Hotel & Cottages Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Understanding the different hotel bedroom types available at Le Dian Hotel & Cottages ensures you get the perfect fit for your needs. Here's a breakdown of the categories of hotel rooms you can find here:

  • Standard Room:

    A comfortable and affordable option, perfect for solo travellers or couples. Non-smoking rooms are available.
  • Deluxe Room:

    Offering more space and enhanced amenities, such as a bathtub and a seating area.
  • Family Suite:

    Ideal for families, these suites feature separate living and sleeping areas.
  • Cottage:

    Offers a private and secluded experience with a garden view.

Le Dian Hotel & Cottages is not a pet-friendly hotel.

Hotel Facilities in Le Dian Hotel & Cottages

Le Dian Hotel & Cottages offers a range of hotel facilities to make your stay enjoyable and convenient. From relaxation to recreation, there's something for everyone. Here's a look at some of the hotel amenities available:

  • Swimming Pool:

    Take a dip in the outdoor swimming pool, open from 7 AM to 7 PM.
  • Restaurant:

    Enjoy a variety of dishes at the on-site restaurant.
  • Spa:

    Indulge in a relaxing massage or treatment at the spa.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Le Dian Hotel & Cottages

When it comes to dining, Le Dian Hotel & Cottages has you covered with its hotel restaurant and cafe options. Whether you're after a hearty buffet or a quick coffee, you'll find something to satisfy your cravings. Here's what you can expect:

  • The Restaurant:

    Offers a buffet breakfast and a la carte dining for lunch and dinner. The cuisine is a mix of Indonesian and international dishes. Buffet breakfast is approximately SGD 15 per person.
  • The Cafe:

    Perfect for a casual coffee or snack. Open from 10 AM to 10 PM, serving pastries, sandwiches, and a variety of beverages.

A signature dish to try is the Nasi Goreng Special, a local favourite.

Le Dian Hotel & Cottages Airport pickups and How to Book

Looking for hotels with airport shuttle services? Le Dian Hotel & Cottages can help arrange your hotel to airport transfer for a seamless travel experience. Here's how to book and what you need to know:

Le Dian Hotel & Cottages offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. The service is subject to availability and may incur an additional charge.

Nearby MRT Station & Bus Stops

Navigating Serang using public transport is easy with several MRT and bus stops nearby. Knowing the nearby MRT station and bus stops nearby makes getting around a breeze. Here's a quick guide:

  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Raya Serang, approximately 500 meters from the hotel.

For bus travel, you can purchase a local transportation card at convenience stores or bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Serang and its surrounding areas offer a variety of nearby places to go that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:

  • Water World Citra Raya (10 km):

    A fun water park with slides and pools for all ages. Entry price is approximately SGD 12 per person.
  • Dunia Fantasi (Dufan) (90 km):

    Located in Jakarta, this theme park offers thrilling rides and attractions. Entry price is approximately SGD 25 per person.
  • Pantai Anyer (30 km):

    A beautiful beach perfect for swimming and sunbathing. Free entry.
  • Taman Mini Indonesia Indah (TMII) (85 km):

    Located in Jakarta, this cultural park showcases the diversity of Indonesia. Entry price is approximately SGD 10 per person.
  • Ragunan Zoo (95 km):

    Located in Jakarta, this zoo is home to a wide variety of animals. Entry price is approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Le Dian Hotel & Cottages (Serang)

Exploring the local food scene is a must when visiting Serang. From cosy cafes to bustling street food stalls, there's plenty of nearby dining options to satisfy your cravings. Here are a few local restaurant recommendations:

  • Cafes/Restaurants:

    • Starbucks:

      Located in the nearby mall, perfect for a familiar coffee fix.
    • Pizza Hut:

      A classic choice for pizza lovers, also located in the mall.
    • McDonald's:

      Another popular fast-food option nearby.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, a staple dish.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Ketoprak:

      A vegetarian dish with tofu, rice noodles, and peanut sauce.
    • Gado-Gado:

      Indonesian salad with peanut sauce.
    • Soto Ayam:

      Chicken soup with noodles and vegetables.

Shopping places near Le Dian Hotel & Cottages (Serang)

If you're in the mood for some retail therapy, Serang has a few nearby shopping options to explore. Whether you're looking for souvenirs or the latest fashion, here are a few shops near me to check out:

  • Mall of Serang:

    A modern shopping mall with a variety of stores and restaurants.
  • Ramayana Department Store:

    A popular department store offering clothing, accessories, and household goods.
  • Pasar Rau:

    A traditional market where you can find local produce, snacks, and handicrafts.

Other Places to Stay Near Le Dian Hotel & Cottages

If Le Dian Hotel & Cottages isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here's a selection of hotels in Serang to suit different budgets and preferences:

  • Luxury/5–6 star hotels nearby:

    • There are no 5- or 6-star hotels in Serang.

  • Four-star hotels nearby:

    • Horison Ultima Ratu Serang:

      Offers comfortable rooms and a range of amenities.
    • Flamingo Hotel Serang:

      Features a swimming pool and on-site dining.
    • Mambruk Anyer Hotel:

      Located near the beach, offering stunning ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-star hotels nearby:

    • Le Semar Hotel:

      A budget-friendly option with clean and comfortable rooms.
    • Hotel Puri Kayana:

      Offers a convenient location and basic amenities.
    • OYO 91474 Wisma Syariah Annisa:

      A simple and affordable choice for budget travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect accommodation in Serang is easy with a range of options available. Whether you're looking for luxury or budget-friendly choices, there's something to suit every traveller's needs. Check hotel availability and make your hotel reservations today!

Ready to book your stay? Don't miss out on great deals and promotions. Visit Traveloka now to book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in Le Dian Hotel & Cottages

Bar, Cafe and Lounge Le Dian Hotel & Cottages
Bar, Cafe and Lounge
Entertainment Facility Le Dian Hotel & Cottages
Entertainment Facility
Fitness Center Le Dian Hotel & Cottages
Fitness Center
Common Space Le Dian Hotel & Cottages
Common Space
Lobby Le Dian Hotel & Cottages
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Family room
  • Swimming pool

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet dinner

Sports and Recreations

  • Fitness center
  • Table tennis
  • Tennis

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Accommodation Policy & General Information in Le Dian Hotel & Cottages

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
For guests who stay for 3-days and longer, are required to bring negative PCR or swab antigen result upon check-in

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
For guests who stay for 3-days and longer, are required to bring negative PCR or swab antigen result upon check-in

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Dian Hotel & Cottages
140
Number of floors in Le Dian Hotel & Cottages
5
Another facilities in Le Dian Hotel & Cottages
Coffee shop, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box

Frequently asked question in Le Dian Hotel & Cottages

What are available facilities at Le Dian Hotel & Cottages?
There are top facilites at Le Dian Hotel & Cottages such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Dian Hotel & Cottages?
The standard check-in time at Le Dian Hotel & Cottages is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Le Dian Hotel & Cottages provide breakfast?
Yes, Le Dian Hotel & Cottages provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Le Dian Hotel & Cottages
Le Dian Hotel & Cottages has a 4.0-star rating.
How many floors does Le Dian Hotel & Cottages have?
Le Dian Hotel & Cottages has 5.
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More Reviews from Other Guests in Le Dian Hotel & Cottages

8.4
Very Good
From 1,669 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Le Dian Hotel & Cottages
All
Distance to City Center (62)
Staff Friendliness (62)
Bedroom (57)
Taste (57)
Family Friendly (54)
Ambiance (53)
Accessibility (48)
Hotel Area (48)
Variety (48)
Room Space (45)
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Traveler Reviews Le Dian Hotel & Cottages

Number of reviews per page
20
40
Customer reviews
Hulyatul A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The bedroom and living room are dark. It looks like the sheets need to be changed.
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Ero D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A comfortable place to rest with friendly service.
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Accommodation's Reply
24 Nov 2025
Thank you for the review. I look forward to your next visit. Thank you.
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Close to home 🏡, best is always the mainstay
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Accommodation's Reply
24 Nov 2025
Thank you, my neighbor, Ledian, who is always ready to provide me with a place to stay if I need a different atmosphere. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean, spacious room, delicious breakfast, and easy check-in. I'll stay here again.
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Accommodation's Reply
24 Nov 2025
Thank you so much for your review. We are so glad to have you back at our hotel. We look forward to your next visit. Thank you.
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Teni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like the place, it's comfortable and cool. I always vacation at Ledian with my beloved family🥰
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Accommodation's Reply
24 Nov 2025
Thank you for your review and thank you for choosing Le Dian as your vacation spot. I hope you will have a wonderful vacation next time. Thank you.
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e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Overall I like it, only 1 disappointment is the service of the hotel itself. The disturbance is not from outside but from within the hotel. At night I was sleeping and was called to move the car, because I was sleepy, I was informed the next morning at 8. But early in the morning at 6 am I kept on calling, no calls were answered on my cell phone, no hotel staff answered, they kept pressing the bell repeatedly. Honestly, I can't just wake up suddenly, it definitely makes my head hurt... Because of this, I complained and asked for medicine from the hotel... From the hotel they only apologized... Huuhhh it's uncomfortable.. Even though I really like the calm atmosphere, the hotel is not calming... If the parking area is to be used, it should be informed from the beginning of check-in or in the afternoon so as not to disturb the guest's rest... Because of the hotel service, my headache didn't go away, I ended up dropping out of the hotel and had to go to the clinic for treatment. Hopefully the hotel reads this. From room 505..
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Accommodation's Reply
20 Nov 2025
Good afternoon, Madam. Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at our hotel. On behalf of the management, we apologize once again for the unsatisfactory communication. Maintaining the comfort of all our guests is our top priority. I assure you that such an incident will not happen again in the future. We sincerely hope to welcome you and your family back to our hotel again. Thank you.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, strategic location, friendly staff.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Thank you for the review. I look forward to your next visit. Thank you.
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great place to stay. Price is good.
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Thank you for your review, we are waiting for your next visit, once again Thanks
Yunita i. y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is highly recommended, but for me, the lighting was lacking, so it felt scary when I first arrived, but the hotel is nice and clean.
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
For a staycation with family, it is very comfortable, only there is a problem with the cottage because the AC is not cold enough... overall it is comfortable.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the hotel situation is quiet, suitable for a family vacation stay.
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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Ferdi R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's all fun, worth it. 👍
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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M***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The restaurant staff's service is poor, too stiff
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room lights were dim. A 7-year-old child had to pay for breakfast even though he was still sleepy and wouldn't eat. The bedsheets were stained.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The pool facilities are good, but the rooms are dim, perhaps because of the old hotel. The restaurant requires a 7-year-old child to pay for breakfast, even though the child is still sleepy and doesn't want to eat. However, the bill still has to be paid.
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Thank you for your service. Hopefully, you can stay here again.
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Dhani S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean rooms, friendly hotel staff.
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Cool, but the water turned off a few times
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gregorius l. l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Overall, it's quite good, quite neat and clean, especially when I was in the suite room, it was very spacious and clean, but the AC in the upper bedroom didn't seem to be working properly even though I could still feel the AC from the TV room....keep it up and keep improving....
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1 people find it helpful
M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I've been a regular customer at this hotel, the service is friendly and the hotel is clean.
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Number of reviews per page
20
40

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Bedroom 4 Le Dian Hotel & Cottages

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,669 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Le Dian Hotel & Cottages
All
Distance to City Center (62)
Staff Friendliness (62)
Bedroom (57)
Taste (57)
Family Friendly (54)
Ambiance (53)
Accessibility (48)
Hotel Area (48)
Variety (48)
Room Space (45)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Le Dian Hotel & Cottages

Number of reviews per page
20
40
Customer reviews
Hulyatul A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The bedroom and living room are dark. It looks like the sheets need to be changed.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ero D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A comfortable place to rest with friendly service.
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Accommodation's Reply
24 Nov 2025
Thank you for the review. I look forward to your next visit. Thank you.
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Close to home 🏡, best is always the mainstay
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
24 Nov 2025
Thank you, my neighbor, Ledian, who is always ready to provide me with a place to stay if I need a different atmosphere. Thank you.
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See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean, spacious room, delicious breakfast, and easy check-in. I'll stay here again.
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Accommodation's Reply
24 Nov 2025
Thank you so much for your review. We are so glad to have you back at our hotel. We look forward to your next visit. Thank you.
Translated by Google Icon
See original
Teni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like the place, it's comfortable and cool. I always vacation at Ledian with my beloved family🥰
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Find this review helpful?
Accommodation's Reply
24 Nov 2025
Thank you for your review and thank you for choosing Le Dian as your vacation spot. I hope you will have a wonderful vacation next time. Thank you.
Translated by Google Icon
See original
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Overall I like it, only 1 disappointment is the service of the hotel itself. The disturbance is not from outside but from within the hotel. At night I was sleeping and was called to move the car, because I was sleepy, I was informed the next morning at 8. But early in the morning at 6 am I kept on calling, no calls were answered on my cell phone, no hotel staff answered, they kept pressing the bell repeatedly. Honestly, I can't just wake up suddenly, it definitely makes my head hurt... Because of this, I complained and asked for medicine from the hotel... From the hotel they only apologized... Huuhhh it's uncomfortable.. Even though I really like the calm atmosphere, the hotel is not calming... If the parking area is to be used, it should be informed from the beginning of check-in or in the afternoon so as not to disturb the guest's rest... Because of the hotel service, my headache didn't go away, I ended up dropping out of the hotel and had to go to the clinic for treatment. Hopefully the hotel reads this. From room 505..
Read More
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Accommodation's Reply
20 Nov 2025
Good afternoon, Madam. Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at our hotel. On behalf of the management, we apologize once again for the unsatisfactory communication. Maintaining the comfort of all our guests is our top priority. I assure you that such an incident will not happen again in the future. We sincerely hope to welcome you and your family back to our hotel again. Thank you.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, strategic location, friendly staff.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Thank you for the review. I look forward to your next visit. Thank you.
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great place to stay. Price is good.
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Accommodation's Reply
24 Nov 2025
Thank you for your review, we are waiting for your next visit, once again Thanks
Yunita i. y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is highly recommended, but for me, the lighting was lacking, so it felt scary when I first arrived, but the hotel is nice and clean.
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
For a staycation with family, it is very comfortable, only there is a problem with the cottage because the AC is not cold enough... overall it is comfortable.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the hotel situation is quiet, suitable for a family vacation stay.
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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Ferdi R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's all fun, worth it. 👍
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Accommodation's Reply
26 Nov 2025
We hope our quality and service will continue to satisfy you. Thank you.
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M***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The restaurant staff's service is poor, too stiff
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room lights were dim. A 7-year-old child had to pay for breakfast even though he was still sleepy and wouldn't eat. The bedsheets were stained.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The pool facilities are good, but the rooms are dim, perhaps because of the old hotel. The restaurant requires a 7-year-old child to pay for breakfast, even though the child is still sleepy and doesn't want to eat. However, the bill still has to be paid.
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Thank you for your service. Hopefully, you can stay here again.
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Dhani S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean rooms, friendly hotel staff.
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Cool, but the water turned off a few times
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gregorius l. l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Overall, it's quite good, quite neat and clean, especially when I was in the suite room, it was very spacious and clean, but the AC in the upper bedroom didn't seem to be working properly even though I could still feel the AC from the TV room....keep it up and keep improving....
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1 people find it helpful
M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I've been a regular customer at this hotel, the service is friendly and the hotel is clean.
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