Ascent Hotel & Cafe Malang

Hotels
Preferred Partner
8.4
/10
Very Good
13,305 reviews

What Guests Say About Their Stay

Distance To City Center (269)
Staff Friendliness (267)
Bedroom (241)
Ambiance (223)
Summarized by AI
Commonly described as a comfortable and conveniently located hotel in Malang, Ascent Hotel & Caffe is praised for its friendly staff and strategic location. Guests appreciate the clean and cozy rooms, the variety of breakfast options, and the added convenience of having an Alfamart located within the building. The rooftop view and cafe are also frequently mentioned as highlights, providing a pleasant spot to relax and enjoy the city view.

Hendi Z. F.

9.7
/ 10
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Abi C.

10.0
/ 10
I had a very comfortable stay at Ascent Hotel & Cafe. I was very satisfied with the complete facilities, the wide selection of breakfast, and the very friendly staff. 👍✨
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H***a

9.4
/ 10
Highly recommended, comfortable room, cold AC, good facilities, very friendly staff, next time come here again.
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Safinah N. R.

9.7
/ 10
My first experience staying at Ascent/Maxone Malang. Good service. Upon arrival at the lobby, I was greeted by friendly and efficient hotel staff, plus I left my suitcase first before I could check in. The room was clean, the bathroom had a hairdryer, the sink had hot and cold water, the TV was a smart TV, the room was quite spacious, there was a place to store bags/suitcases/sandals. The AC was cold. There was a swimming pool for children. Quite satisfied staying here with such facilities at a fairly affordable price. Please, if you go to Malang, you can stay here 👍🏻
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H***y

8.5
/ 10
Staffs are friendly. The room is clean and comfortable. There is a small restaurant beside the hotel and close to laundry service. I like this hotel very much
In the Area
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Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Ascent Hotel & Cafe Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ascent Hotel & Cafe Malang

Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Ascent Hotel & Cafe Malang
Lobby 2 Ascent Hotel & Cafe Malang

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Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Rates per Night

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Location & Address

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) is located at Jl. Jaksa Agung Suprapto 75A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111. It's situated in the Malang area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel address is Jl. Jaksa Agung Suprapto No.39, Rampal Celaket, Kec. Klojen, Kota Malang, Jawa Timur 65111, Indonesia. The hotel is approximately 2 km from the city center.

How to go to Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) from Airport

Looking for the best way to get to Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) from Abdul Rachman Saleh Airport? Here are a few options to consider for your hotel transfer from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find taxis outside the airport terminal. The journey to the hotel typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Malang. Simply book a ride through the app, and a driver will pick you up from the airport. This is often a more affordable alternative to taxis.
  • Airport Shuttle (Pre-booked):

    Some hotels offer airport shuttle services. Check with Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) to see if they provide this service. It's best to book in advance to ensure availability.
  • Public Bus (Most Affordable):

    While less direct, taking a public bus is the cheapest option. You'll need to take a bus from the airport to a central point in Malang and then transfer to another bus or ride hailing to reach the hotel.
Tips: For the most convenient route, consider pre-booking a ride hailing or arranging an airport shuttle with the hotel. This will save you time and hassle upon arrival.

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Reviews & Summary

Planning a trip and want to know all about Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)? Reading hotel reviews can give you a great insight into what to expect during your stay. This review hotel summary will help you decide if it's the right choice for your trip. Guests consistently praise the hotel for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's modern design and the cleanliness of the facilities. A standout feature is the rooftop cafe, which offers stunning views of Malang. One recent review mentioned: "The Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the rooftop cafe was the perfect place to unwind after a day of exploring. I highly recommend this hotel!"

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms may feature a bathtub.
  • Executive Suite:

    For those seeking more luxury, the Executive Suites provide a separate living area and bedroom. These suites typically include a bathtub and bidet.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include multiple beds or a connecting room option.
Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) is not a pet-friendly hotel.

Hotel Facilities in Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Looking for a hotel with great amenities? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) boasts a range of hotel facilities to enhance your stay. Here's a list of hotel amenities available:
  • Rooftop Cafe:

    Enjoy stunning city views while sipping on coffee or enjoying a meal. Open from 7:00 AM to 10:00 PM.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open from 8:00 AM to 6:00 PM.
  • Fitness Center:

    Stay active during your stay with access to the hotel's fitness center. Open 24 hours.
  • Meeting Rooms:

    Perfect for business travelers, the hotel offers well-equipped meeting rooms. Contact the hotel for pricing and availability.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Want to know about the dining options at Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)? The hotel offers a delightful hotel buffet and a charming hotel cafe. Here's what you can expect:
  • Rooftop Cafe:

    This cafe offers a variety of light meals, snacks, and beverages. Prices range from SGD 5 to SGD 15 per item. Open from 7:00 AM to 10:00 PM.
  • Breakfast Buffet:

    Enjoy a hearty breakfast buffet with a selection of Indonesian and international dishes. The buffet is priced at approximately SGD 12 per person. Open from 6:00 AM to 10:00 AM.
A signature dish to try is their Nasi Goreng, a flavorful Indonesian fried rice.

Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) Airport pickups and How to Book

Need a convenient hotel to airport transfer? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers airport pick-up services to make your arrival and departure hassle-free. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Malang using public transport? Here's information on the nearest MRT station and bus stops nearby Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang):
  • Bus Stop - Jl. Jaksa Agung Suprapto:

    This bus stop is located right outside the hotel, making it incredibly convenient.
  • Arjosari Bus Terminal:

    Located approximately 7 km from the hotel, this terminal offers connections to various destinations in Java.
To use the public buses, you can purchase a prepaid card at the Arjosari Bus Terminal.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Malang offers a variety of nearby places to go that are perfect for kids. Here are five family-friendly attractions near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang):
  • Jatim Park 1:

    A popular amusement park with thrilling rides and attractions. Located approximately 20 km from the hotel. Entry price: SGD 25 per person.
  • Jatim Park 2:

    Featuring a zoo and a museum, this park offers educational and entertaining experiences. Located approximately 22 km from the hotel. Entry price: SGD 28 per person.
  • Eco Green Park:

    A nature-themed park with interactive exhibits and beautiful gardens. Located approximately 21 km from the hotel. Entry price: SGD 20 per person.
  • Museum Angkut:

    A transportation museum showcasing a vast collection of vehicles from around the world. Located approximately 23 km from the hotel. Entry price: SGD 30 per person.
  • Selecta Recreational Park:

    A classic recreational park with swimming pools, gardens, and playgrounds. Located approximately 25 km from the hotel. Entry price: SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) (Malang)

Craving some delicious nearby dining options? Malang has a fantastic culinary scene. Here are some local food eateries near me:

Cafes/Restaurants:

  • Java Dancer Coffee:

    A popular coffee shop serving specialty coffee and light meals.
  • Madam Wang Secret Garden:

    A restaurant with a beautiful garden setting, offering Indonesian and Western cuisine.
  • Tokyo Belly:

    A restaurant serving Japanese cuisine.

Local Street Food:

  • Bakso Malang:

    A must-try meatball soup, a local specialty.
  • Nasi Goreng:

    Indonesian fried rice, available at numerous street vendors.
  • Sate Ayam:

    Grilled chicken skewers served with peanut sauce.
  • Rawon:

    A rich beef soup with a distinctive black color.
  • Tahu Campur:

    A tofu and vegetable dish with a flavorful broth.

Shopping places near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) (Malang)

Need to indulge in some nearby shopping? Malang offers a variety of shops near me, from malls to local markets. Here are a few options:
  • Malang Town Square (MATOS):

    A popular mall with a wide range of shops, restaurants, and entertainment options.
  • Olympic Garden Mall (OGM):

    Another large mall with a variety of retail outlets and dining options.
  • Pasar Besar Malang:

    A traditional market where you can find local produce, clothing, and souvenirs.

Other Places to Stay Near Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang)

Looking for other affordable hotels nearby? Malang has a range of options to suit different budgets and preferences. Here are some alternatives:

Luxury/5–6 star hotels nearby:

  • Hotel Tugu Malang:

    A luxurious hotel with a unique historical theme.
  • The Singhasari Resort Batu:

    A high-end resort located in Batu, near Malang.
  • Grand Mercure Malang Mirama:

    A sophisticated hotel with excellent amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belinn Malang:

    A comfortable and modern hotel with a convenient location.
  • Best Western OJ Hotel Malang:

    A well-regarded hotel with excellent service.
  • Atria Hotel Malang:

    A stylish hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Sahid Montana Hotel Malang:

    A budget-friendly hotel with comfortable rooms.
  • Gajahmada Graha Hotel:

    A simple and affordable hotel in a central location.
  • Splendid Inn Malang:

    A cozy inn with a friendly atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay in Malang? Ascent Hotel & Cafe Malang (Formely Maxone Ascent Hotel Malang) offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, modern amenities, and friendly staff, it's a great choice for both business and leisure travelers. Don't miss out on the best hotel availability and hotel reservations. Book your room booking through Traveloka today and enjoy exclusive deals and discounts. Start planning your Malang adventure now! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Ascent Hotel & Cafe Malang

Bar, Cafe and Lounge Ascent Hotel & Cafe Malang
Bar, Cafe and Lounge
Swimming Pool Ascent Hotel & Cafe Malang
Swimming Pool
Functional Hall Ascent Hotel & Cafe Malang
Functional Hall
Lobby Ascent Hotel & Cafe Malang
Lobby
Exterior Ascent Hotel & Cafe Malang
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet lunch
  • Cafe
  • Dining area
  • Set menu dinner

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascent Hotel & Cafe Malang

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascent Hotel & Cafe Malang
102
Number of floors in Ascent Hotel & Cafe Malang
7
Another facilities in Ascent Hotel & Cafe Malang
Bellhop, Welcoming drinks, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Ascent Hotel & Cafe Malang

What are available facilities at Ascent Hotel & Cafe Malang?
There are top facilites at Ascent Hotel & Cafe Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascent Hotel & Cafe Malang?
The standard check-in time at Ascent Hotel & Cafe Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascent Hotel & Cafe Malang provide breakfast?
Yes, Ascent Hotel & Cafe Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascent Hotel & Cafe Malang
Ascent Hotel & Cafe Malang has a 3.0-star rating.
How many floors does Ascent Hotel & Cafe Malang have?
Ascent Hotel & Cafe Malang has 7.
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More Reviews from Other Guests in Ascent Hotel & Cafe Malang

8.4
Very Good
From 13,305 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.4

Summarized by AI

Commonly described as a comfortable and conveniently located hotel in Malang, Ascent Hotel & Caffe is praised for its friendly staff and strategic location. Guests appreciate the clean and cozy rooms, the variety of breakfast options, and the added convenience of having an Alfamart located within the building. The rooftop view and cafe are also frequently mentioned as highlights, providing a pleasant spot to relax and enjoy the city view.
Strategic Location
The hotel's strategic location is a highlight for many guests, with convenient access to the city center, nearby dining, and various attractions. Guests appreciate the ease of getting around and the proximity to essential amenities like the Alfamart located in the building. The location is frequently mentioned as a key factor in guests' enjoyable stay.
Pleasant Ambience
Guests consistently describe the hotel as having a pleasant and comfortable ambiance, contributing to a relaxing stay. The clean and cozy rooms, combined with the hotel's overall atmosphere, create a homey feel that many guests appreciate. The rooftop cafe and city views add to the enjoyable environment, making it a great place to unwind.
Staff Behavior
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests appreciate the warm welcome and the staff's willingness to assist with any needs or requests. Many reviewers specifically mention the positive impact of the staff's service on their overall experience, making them feel valued and well-cared for.
People often mention about Ascent Hotel & Cafe Malang
All
Staff Friendliness (187)
Distance to City Center (180)
Bedroom (176)
Accessibility (162)
Ambiance (160)
Bathroom (154)
Hotel Area (153)
Room Space (139)
Family Friendly (132)
Wifi (128)
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Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
There is a pool, the food is delicious, the rooms are clean.
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1 people find it helpful
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Access is very easy, rooms are clean, and service is excellent. An Alfamart is located next door, making it easy to buy snacks and other necessities.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Very pleasant impression of staying overnight there and friendly service
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, quick check-in and check-out. Breakfast was decent. Close to town and the train station. There's a swimming pool that keeps the kids entertained. Thanks.
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fitria r. l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Clean room, clean pool, ok breakfast
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Bella P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best view, cozy & modern, thanks to the Front Office team. Friendly & professional service.
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Accommodation's Reply
02 Apr 2026
Dear Bella P., “Greetings from Ascent Hotel & Cafe Malang.” We greatly appreciate you taking the time to share your feedback and photos about your stay at Ascent Hotel & Cafe Malang. We are delighted to receive positive comments regarding our hotel's facilities and views. Equally important, thank you for your compliments on the service from our staff, especially the front desk team. We are confident that this review will encourage all our staff to continuously improve the quality of our service. We hope to welcome you back on your next stay at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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A***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable for staycation, easy access, valet parking available, good
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, comfortable, friendly 🫶🏻😍
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is nice, room spacious, but not soundproof. I can still hear neighbor kid's sound, and the towel cleanliness needs to be checked. I like that right beside the hotel, there's an Alfamart.
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M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The AC is cold, the location is strategic on the main road, there is an Alfamart in the hotel area & across from the hotel, for the food it is less interesting for me, the fried rice is bland & the glass is a bit smelly, maybe because it is Eid al-Fitr, there are too many guests.
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Accommodation's Reply
02 Apr 2026
Dear Valued Customer, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are pleased that you enjoyed our facilities and excellent location, but we apologize that the food did not meet your expectations. Your feedback is invaluable for our further improvement. We hope that your next stay will be a perfect one. Sincerely, Kukuh Galil M. Management
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice and clean, also have quite good swimming pools as well. The food is yummy.
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Accommodation's Reply
24 Mar 2026
Dear Value Guest, Greetings from Ascent Hotel & Cafe Malang Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us, especially our food and facilities. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Warm Regards, Kukuh Galih M. Management
Aprilia K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The family lodge rooms are comfortable, but the bathrooms are less than clean. The toilet seat is almost falling off. The bathrooms feel old and dull, with dim lighting. I think the bathrooms need a more modern upgrade. The rooms are spacious and comfortable. I had an issue with my brother's car keys being lost during valet service, but the manager and staff were very responsive and responsible.
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Accommodation's Reply
24 Mar 2026
Dear Ms. April, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your stay experience at our hotel. We are glad you were satisfied with the comfort of your room and the service from our staff. However, we apologize that the condition of the bathroom did not meet your expectations. Your feedback is very valuable for our further improvement. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
so so, the room is quite comfortable, enough space. because the long weekend is a bit expensive but if you check the normal situation it can be under 500 so it's still worth the price
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed our value for money. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's incredibly comfortable, hopefully it will continue to grow.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were satisfied with the comfort of our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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Gearrad S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel atmosphere is very comfortable, clean, and the service is also good.
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Accommodation's Reply
06 Mar 2026
Dear Mr. Giard, “With highest regards from Ascent Malang Hotel & Cafe,” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Malang Hotel & Cafe, especially regarding the facilities, cleanliness, and service from our staff. We hope this review is helpful and serves as a valuable suggestion for travelers visiting Malang, and will motivate us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galil M. Management
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Dedy p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, comfortable, clean, and responsive to any issues. The location is also very close to entertainment and recreation centers. You can even use Netflix. Besttt
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Accommodation's Reply
06 Mar 2026
Dear Mr. Dedy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive review of our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the service from our team, the cleanliness of the facilities, and the hotel's excellent location. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Triyono F.
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10.0
/10
Reviewed 7 week(s) ago
Very good and recommended for family vacation
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Accommodation's Reply
06 Mar 2026
Dear Triono, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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Hendi Z. F.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Hendy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the services and facilities. Your feedback is an encouragement to all our staff to continue maintaining our quality and service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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maria u.
icon-Leisure
Leisure
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9.4
/10
Reviewed 9 week(s) ago
There's a swimming pool, it's very clean. The photo is on the other phone.
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Accommodation's Reply
19 Feb 2026
Dear Ms. Maria, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the cleanliness and facilities of our rooftop pool. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Irone S.
icon-Staycation
Staycation
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8.1
/10
Reviewed 10 week(s) ago
The only thing I wasn't satisfied with was the breakfast. There was very little variety. There was only one side dish in the main course: chicken.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Iron S, This is a brief message from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and for taking the time to write a review about our hotel. We are delighted to hear that you received excellent service during your stay. However, we apologize that the variety of food did not meet your expectations. We have forwarded this matter to the relevant department for evaluation and future improvement. We hope to welcome you back to Ascent Hotel & Cafe Malang again in the future, with the improvements we have already made. Sincerely, Kukuh Galih M. Management
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Exterior 4 Ascent Hotel & Cafe Malang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 13,305 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.4

Summarized by AI

Commonly described as a comfortable and conveniently located hotel in Malang, Ascent Hotel & Caffe is praised for its friendly staff and strategic location. Guests appreciate the clean and cozy rooms, the variety of breakfast options, and the added convenience of having an Alfamart located within the building. The rooftop view and cafe are also frequently mentioned as highlights, providing a pleasant spot to relax and enjoy the city view.
Strategic Location
The hotel's strategic location is a highlight for many guests, with convenient access to the city center, nearby dining, and various attractions. Guests appreciate the ease of getting around and the proximity to essential amenities like the Alfamart located in the building. The location is frequently mentioned as a key factor in guests' enjoyable stay.
Pleasant Ambience
Guests consistently describe the hotel as having a pleasant and comfortable ambiance, contributing to a relaxing stay. The clean and cozy rooms, combined with the hotel's overall atmosphere, create a homey feel that many guests appreciate. The rooftop cafe and city views add to the enjoyable environment, making it a great place to unwind.
Staff Behavior
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests appreciate the warm welcome and the staff's willingness to assist with any needs or requests. Many reviewers specifically mention the positive impact of the staff's service on their overall experience, making them feel valued and well-cared for.
People often mention about Ascent Hotel & Cafe Malang
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Staff Friendliness (187)
Distance to City Center (180)
Bedroom (176)
Accessibility (162)
Ambiance (160)
Bathroom (154)
Hotel Area (153)
Room Space (139)
Family Friendly (132)
Wifi (128)
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Traveler Reviews Ascent Hotel & Cafe Malang

Number of reviews per page
20
40
Customer reviews
O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
There is a pool, the food is delicious, the rooms are clean.
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1 people find it helpful
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Access is very easy, rooms are clean, and service is excellent. An Alfamart is located next door, making it easy to buy snacks and other necessities.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Very pleasant impression of staying overnight there and friendly service
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, quick check-in and check-out. Breakfast was decent. Close to town and the train station. There's a swimming pool that keeps the kids entertained. Thanks.
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fitria r. l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Clean room, clean pool, ok breakfast
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Bella P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best view, cozy & modern, thanks to the Front Office team. Friendly & professional service.
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Accommodation's Reply
02 Apr 2026
Dear Bella P., “Greetings from Ascent Hotel & Cafe Malang.” We greatly appreciate you taking the time to share your feedback and photos about your stay at Ascent Hotel & Cafe Malang. We are delighted to receive positive comments regarding our hotel's facilities and views. Equally important, thank you for your compliments on the service from our staff, especially the front desk team. We are confident that this review will encourage all our staff to continuously improve the quality of our service. We hope to welcome you back on your next stay at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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A***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable for staycation, easy access, valet parking available, good
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, comfortable, friendly 🫶🏻😍
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is nice, room spacious, but not soundproof. I can still hear neighbor kid's sound, and the towel cleanliness needs to be checked. I like that right beside the hotel, there's an Alfamart.
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M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The AC is cold, the location is strategic on the main road, there is an Alfamart in the hotel area & across from the hotel, for the food it is less interesting for me, the fried rice is bland & the glass is a bit smelly, maybe because it is Eid al-Fitr, there are too many guests.
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Accommodation's Reply
02 Apr 2026
Dear Valued Customer, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are pleased that you enjoyed our facilities and excellent location, but we apologize that the food did not meet your expectations. Your feedback is invaluable for our further improvement. We hope that your next stay will be a perfect one. Sincerely, Kukuh Galil M. Management
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice and clean, also have quite good swimming pools as well. The food is yummy.
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Accommodation's Reply
24 Mar 2026
Dear Value Guest, Greetings from Ascent Hotel & Cafe Malang Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us, especially our food and facilities. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Warm Regards, Kukuh Galih M. Management
Aprilia K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The family lodge rooms are comfortable, but the bathrooms are less than clean. The toilet seat is almost falling off. The bathrooms feel old and dull, with dim lighting. I think the bathrooms need a more modern upgrade. The rooms are spacious and comfortable. I had an issue with my brother's car keys being lost during valet service, but the manager and staff were very responsive and responsible.
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Accommodation's Reply
24 Mar 2026
Dear Ms. April, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your stay experience at our hotel. We are glad you were satisfied with the comfort of your room and the service from our staff. However, we apologize that the condition of the bathroom did not meet your expectations. Your feedback is very valuable for our further improvement. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
so so, the room is quite comfortable, enough space. because the long weekend is a bit expensive but if you check the normal situation it can be under 500 so it's still worth the price
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed our value for money. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's incredibly comfortable, hopefully it will continue to grow.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were satisfied with the comfort of our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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Gearrad S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel atmosphere is very comfortable, clean, and the service is also good.
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Accommodation's Reply
06 Mar 2026
Dear Mr. Giard, “With highest regards from Ascent Malang Hotel & Cafe,” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Malang Hotel & Cafe, especially regarding the facilities, cleanliness, and service from our staff. We hope this review is helpful and serves as a valuable suggestion for travelers visiting Malang, and will motivate us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galil M. Management
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Dedy p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, comfortable, clean, and responsive to any issues. The location is also very close to entertainment and recreation centers. You can even use Netflix. Besttt
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2 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Mr. Dedy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive review of our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the service from our team, the cleanliness of the facilities, and the hotel's excellent location. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Triyono F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good and recommended for family vacation
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Accommodation's Reply
06 Mar 2026
Dear Triono, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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Hendi Z. F.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room was spacious, the AC was cold, the shower had strong water, and the staff was friendly. Overall, I was very satisfied with my stay here. Thank you.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Hendy, “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the services and facilities. Your feedback is an encouragement to all our staff to continue maintaining our quality and service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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maria u.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
There's a swimming pool, it's very clean. The photo is on the other phone.
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Accommodation's Reply
19 Feb 2026
Dear Ms. Maria, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive feedback about our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the cleanliness and facilities of our rooftop pool. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Irone S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The only thing I wasn't satisfied with was the breakfast. There was very little variety. There was only one side dish in the main course: chicken.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Iron S, This is a brief message from Ascent Hotel & Cafe Malang. Thank you for choosing Ascent Hotel & Cafe Malang and for taking the time to write a review about our hotel. We are delighted to hear that you received excellent service during your stay. However, we apologize that the variety of food did not meet your expectations. We have forwarded this matter to the relevant department for evaluation and future improvement. We hope to welcome you back to Ascent Hotel & Cafe Malang again in the future, with the improvements we have already made. Sincerely, Kukuh Galih M. Management
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Number of reviews per page
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