Midtown Residence Surabaya

Hotels
Preferred Partner
8.8
/10
Very Good
6,411 reviews

What Guests Say About Their Stay

Room Space (120)
Bedroom (111)
Staff Friendliness (110)
Bathroom (104)
Alya H. R.
10.0
/ 10
The place is so comfy, clean, very nice. The facilities are so complete with a lot of food and drinks. The breakfast menu is so good. Overall very nice. I will come back again to this hotel if I have any chance.
Yono S. A. D.
10.0
/ 10
I was very impressed with my stay at this hotel. The entire staff demonstrated exceptional hospitality in every aspect of their service, making me feel truly valued as a guest. The facilities are also very comprehensive and well-maintained, from the comfortable rooms to the clean and well-organized public areas. In my opinion, this is the best value-for-money hotel I've ever experienced. The professional service and pleasant atmosphere make this hotel my top choice for future stays.
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S***i
9.4
/ 10
If I go to Surabaya again, this hotel will definitely be one of my destinations to stay in. Thank you for the friendliness of all the staff and the free room upgrade to one with a kitchen. Very pleasant ❤️
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2***3
10.0
/ 10
The hotel staff is very friendly, the security guards are also friendly, the cleanliness is very well maintained, the view is beautiful
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J***N
9.4
/ 10
The room is super clean, fragrant, and luxurious. The staff is friendly and the location is in the middle of the city. The pillows are very soft, the bathroom is clean. There is a swimming pool and mini gym. Spacious parking for those who bring their own vehicles.
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In the Area
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Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Midtown Residence Surabaya is a hotel in a good neighborhood, which is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Midtown Residence Surabaya

Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246
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Lobby Midtown Residence Surabaya
Lobby 2 Midtown Residence Surabaya

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Midtown Residence Surabaya Rates per Night

Midtown Residence Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Midtown Residence Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Midtown Residence Surabaya Location & Address

Midtown Residence Surabaya is located at Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246. It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 7 km from the city center.

How to go to Midtown Residence Surabaya from Airport

Getting from Juanda International Airport (SUB) to Midtown Residence Surabaya is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, Surabaya has you covered. Here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You can find taxi stands right outside the airport terminals. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Surabaya. Simply book a ride through the app after you land. This option offers a fixed price and can be more convenient than haggling with taxi drivers.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus is a very affordable option. Look for the bus that goes to Purabaya Bus Terminal (also known as Bungurasih). From there, you can take a local bus or a taxi to Midtown Residence Surabaya. This is the cheapest option but will take the longest.
  • Private Airport Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider pre-booking a private airport transfer through Traveloka. A driver will be waiting for you at the airport, ready to take you directly to the hotel in comfort.
Tips: For the most convenient route, especially if you have luggage, a taxi or ride hailing service is recommended. If you're on a tight budget and have plenty of time, the airport bus is a good alternative.

Midtown Residence Surabaya Reviews & Summary

Looking for all about hotel Midtown Residence Surabaya? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests frequently praise its comfortable accommodations and convenient location. What guests love about the hotel is its friendly staff and well-maintained facilities. A standout feature is the rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness centre and a restaurant serving delicious local and international cuisine. Here's a short, positive review: "I had a fantastic stay at Midtown Residence Surabaya! The room was spacious and clean, the staff were incredibly helpful, and the rooftop pool was a real treat. I would definitely recommend this hotel to anyone visiting Surabaya."

Midtown Residence Surabaya Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Midtown Residence Surabaya offers a variety of hotel bedroom types to suit different needs and preferences. Understanding the categories of hotel rooms available will help you select the perfect space for your visit.
  • Superior Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms provide extra space and comfort. Some rooms feature bathtubs.
  • Executive Suite:

    These suites offer a separate living area and bedroom, providing ample space for relaxation. Both smoking and non-smoking options are available.
  • Family Suite:

    Ideal for families, these suites feature multiple beds and a spacious layout.
  • Apartment:

    For extended stays, the apartments offer a fully equipped kitchen and laundry facilities.
Please note that Midtown Residence Surabaya is not a pet-friendly hotel.

Hotel Facilities in Midtown Residence Surabaya

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Midtown Residence Surabaya offers a range of hotel amenities to cater to both adults and children. From recreational options to essential services, you'll find everything you need for a comfortable and enjoyable visit.
  • Rooftop Swimming Pool:

    Enjoy a refreshing swim with panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay with a well-equipped fitness centre. Open 24 hours.
  • Spa & Wellness Centre:

    Indulge in a relaxing massage or treatment. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained with a dedicated kids' club. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Meeting Rooms:

    Perfect for business travellers, the hotel offers well-equipped meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service. Extra fees apply.

Hotel Buffet or Restaurant/Cafe in Midtown Residence Surabaya

Exploring the hotel buffet and dining options is a key part of any hotel experience. Midtown Residence Surabaya offers a delightful array of culinary experiences, from its main hotel restaurant to its cozy cafe. Whether you're looking for a hearty buffet or a quick coffee, you'll find something to satisfy your cravings.
  • The Restaurant:

    This is the hotel's main restaurant, serving a variety of Indonesian and international dishes. The breakfast buffet is particularly popular, featuring a wide selection of hot and cold items. The price per person for the buffet is approximately SGD 25. Open from 6:00 AM to 10:00 PM.
  • The Cafe:

    Perfect for a quick bite or a relaxing coffee, The Cafe offers a range of pastries, sandwiches, and beverages. Open from 8:00 AM to 8:00 PM.
A signature dish to try at The Restaurant is their Nasi Goreng Istimewa, a flavorful Indonesian fried rice with chicken, shrimp, and a fried egg.

Midtown Residence Surabaya Airport pickups and How to Book

Arranging a hotel to airport transfer can significantly simplify your travel experience. Midtown Residence Surabaya offers convenient airport pick-up services to ensure a smooth arrival and departure. Knowing how to book hotels with airport shuttle services can save you time and hassle. Yes, Midtown Residence Surabaya offers airport pick-up services. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. You will need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Surabaya using public transport is easy with several MRT nearby and bus stops nearby. Knowing the location of the nearest MRT station and nearby bus station can help you explore the city with ease. Here's a guide to the public transport options near Midtown Residence Surabaya.
  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Raya Gubeng, approximately 500 meters from the hotel. Several local bus routes stop here, providing access to various parts of the city.
  • Gubeng Train Station:

    While not an MRT, Gubeng Train Station is a major transportation hub located about 1.5 km from the hotel. From here, you can catch trains to other cities in Java.
For bus travel, you can purchase a Surabaya e-card at most convenience stores or bus terminals. This card can be used to pay for fares on all Trans Surabaya buses.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's plenty of stuff to see nearby.
  • Surabaya Zoo (Kebun Binatang Surabaya):

    One of the oldest and largest zoos in Indonesia, home to a diverse collection of animals. Distance from hotel: Approximately 8 km. Entry price: SGD 7 per person.
  • Suroboyo Carnival Park:

    A fun-filled amusement park with rides, games, and attractions for all ages. Distance from hotel: Approximately 12 km. Entry price: SGD 10 per person.
  • Ciputra Waterpark:

    A large water park with slides, pools, and water-based activities. Distance from hotel: Approximately 15 km. Entry price: SGD 15 per person.
  • House of Sampoerna:

    A museum dedicated to the history of Sampoerna cigarettes, housed in a Dutch colonial building. Distance from hotel: Approximately 6 km. Entry is free.
  • Heroes Monument (Tugu Pahlawan):

    A historical landmark commemorating the Battle of Surabaya. Distance from hotel: Approximately 5 km. Entry price: SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Midtown Residence Surabaya (Surabaya)

Exploring the nearby dining scene is a must when visiting Surabaya. From cozy cafes to local restaurants, there's a wide variety of food eatiries near me to satisfy your cravings. Discover the best nearby dining options and local food experiences.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    Known for its delicious Indonesian and international cuisine.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with chicken, shrimp, or vegetables.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Soto Ayam:

    A flavorful chicken soup with noodles, vegetables, and spices.
  • Gado-Gado:

    A traditional Indonesian salad with vegetables, tofu, tempeh, and peanut sauce.
  • Rawon:

    A rich beef soup with a distinctive dark color and flavor.

Shopping places near Midtown Residence Surabaya (Surabaya)

Looking for nearby shopping options during your stay in Surabaya? Whether you're searching for dept stores near me or a bustling mall near hotel, you'll find plenty of retail therapy opportunities. Discover the best nearby shopping destinations.
  • Tunjungan Plaza:

    One of the largest and most popular shopping malls in Surabaya, featuring a wide range of international and local brands.
  • Grand City Mall:

    Another major shopping mall with a variety of shops, restaurants, and entertainment options.
  • Pasar Atom:

    A traditional market offering a wide range of goods, including clothing, electronics, and food.

Other Places to Stay Near Midtown Residence Surabaya

If Midtown Residence Surabaya is fully booked or you're looking for alternative accommodations, there are several other excellent hotels nearby. From luxury options to more affordable choices, you'll find a range of places to stay near Midtown Residence Surabaya.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel offering exceptional service and amenities.
  • JW Marriott Hotel Surabaya:

    A stylish hotel with a range of dining and recreational options.
  • The Westin Surabaya:

    A modern hotel with stunning city views and top-notch facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a convenient location and excellent facilities.
  • Hotel Ciputra World Surabaya:

    A modern hotel connected to a major shopping mall.
  • Mercure Surabaya Grand Mirama:

    A well-appointed hotel with a range of amenities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with clean and comfortable rooms.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and convenient hotel with essential amenities.
  • Favehotel MEX Surabaya:

    A modern hotel with a vibrant atmosphere and affordable rates.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Surabaya and looking for the perfect place to stay? Midtown Residence Surabaya offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, range of amenities, and positive reviews, it's a popular choice for travellers. Don't wait! Check hotel availability and make your hotel reservations today through Traveloka. With a wide selection of hotels and great deals, Traveloka makes room booking easy and affordable. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Midtown Residence Surabaya

Swimming Pool Midtown Residence Surabaya
Swimming Pool
Fitness Center Midtown Residence Surabaya
Fitness Center
Functional Hall Midtown Residence Surabaya
Functional Hall
Common Space Midtown Residence Surabaya
Common Space
Lobby Midtown Residence Surabaya
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Area shuttle
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Midtown Residence Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Residence Surabaya
202
Number of floors in Midtown Residence Surabaya
18
Another facilities in Midtown Residence Surabaya
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Midtown Residence Surabaya

What are available facilities at Midtown Residence Surabaya?
There are top facilites at Midtown Residence Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Midtown Residence Surabaya?
The standard check-in time at Midtown Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Residence Surabaya provide breakfast?
Yes, Midtown Residence Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Midtown Residence Surabaya
Midtown Residence Surabaya has a 4.0-star rating.
How many floors does Midtown Residence Surabaya have?
Midtown Residence Surabaya has 18.
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More Reviews from Other Guests in Midtown Residence Surabaya

Overall Ratings & Reviews Midtown Residence Surabaya

Traveloka (6,381)
Other sources (30)
8.8
Very Good
From 6,381 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.5

Location

8.9

Service and Facilites

9.0

People often mention about Midtown Residence Surabaya
All
Staff Friendliness (105)
Room Space (105)
Bedroom (105)
Bathroom (93)
Ambiance (88)
Family Friendly (83)
Hotel Area (83)
Distance to City Center (82)
Wifi (81)
Taste (69)
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Traveler Reviews Midtown Residence Surabaya

Number of reviews per page
20
40
Customer reviews
Mr Indra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A family-friendly hotel with affordable prices and apartment-like facilities...the location is close to many restaurants and close to everywhere.
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Reservations for friends. The impression: it's getting quieter because many of the surrounding hotels are closed. Not as lively as before.
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Accommodation's Reply
14 Oct 2025
Dear T*y, Thank you for rating and reviewing Midtown Residence Surabaya. We will inform the management about the quiet area outside the hotel as it is beyond our control. Thank you again and we hope to welcome you back again. Best regards, Midtown Residence Surabaya Management
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The breakfast was delicious and varied. The room phone was dead, so I had to go downstairs to get it fixed. It should have been checked immediately after check-in. The bathroom glass was peeling. Care must be taken when turning the faucet slowly in the shower area, and the glass door must not be closed immediately. If the shower head is turned on too hot, it can burn you if it hits your body and the glass is hot. The hot faucet in the sink also requires care, as the handle gets hot when held. The trash can was broken, making it difficult to empty; you had to open it manually.
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Accommodation's Reply
13 Oct 2025
Dear Mr./Ms. F*a, Thank you for your feedback. We apologize that your stay at our hotel did not meet the standards we strive for. We take your comments seriously and will strive to make the necessary improvements. Best regards. Midtown Residence Surabaya Management
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Yono S. A. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I was very impressed with my stay at this hotel. The entire staff demonstrated exceptional hospitality in every aspect of their service, making me feel truly valued as a guest. The facilities are also very comprehensive and well-maintained, from the comfortable rooms to the clean and well-organized public areas. In my opinion, this is the best value-for-money hotel I've ever experienced. The professional service and pleasant atmosphere make this hotel my top choice for future stays.
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Accommodation's Reply
13 Oct 2025
Dear Mr./Ms. Yono, We are very happy to receive your positive feedback! It is wonderful to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing us, and we look forward to welcoming you back. Warm regards. Midtown Residence Surabaya Management
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
If I go to Surabaya again, this hotel will definitely be one of my destinations to stay in. Thank you for the friendliness of all the staff and the free room upgrade to one with a kitchen. Very pleasant ❤️
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Accommodation's Reply
13 Oct 2025
Dear S*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so comfortable staying at Midtown Residence Surabaya, I've probably stayed here almost 10 times every time I visit Surabaya. From the Studio type rooms to the Fabulous type. It's very comfortable with all the facilities, the room & bed are big, there's also a lot of storage! The bathroom amenities are also complete. The staff are friendly & helpful too! The breakfast menu is varied and delicious, even the room service menu is affordable and tastes delicious😍
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Accommodation's Reply
04 Oct 2025
Dear N*a, We appreciate your kind words! It's great to hear that our hotel delivers the quality and service you expect. Thank you for your positive review, and we look forward to welcoming you back. Best regards. Midtown Residence Surabaya Management
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Abdul R.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Hotel Service was great. Breakfast was ok. Corridors rooms seems like the AC was turning off. Pool cleanliness was not great but OK.
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Accommodation's Reply
04 Oct 2025
Dear Mr Abdul, Thank you for your feedback. We apologize that your stay at our hotel was not up to the standard we strive for. We take your comments seriously and will work on making the necessary improvements for Ac and Pool cleanliness. Thank you and look forward to welcoming you back at our hotel. Kind Regards Management
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Sudio
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and helpful upon check-in. The breakfast menu was extensive and delicious.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr./Ms. Sudio, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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mochammad k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
I've been here four times, always staying for two days. Just today, my child was asked for an additional fee. Yesterday, my child ate breakfast for free. Why was I asked for an additional fee today? Even though my child ate from my portion and didn't take his own portion.
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5 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Mr./Mrs. Mochammad, Thank you for your feedback. We apologize that your stay at our hotel did not meet the standards we strive for. We take your comments seriously and will strive to make the necessary improvements. Warmest regards. Management of Midtown Residence Surabaya
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I***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Recommended for a staycation, it's much nicer and more comfortable. Cleanliness is a top priority.
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Accommodation's Reply
19 Aug 2025
Dear I*R, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Midtown Residence Surabaya Management
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F***l
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
The hotel concept is dim..but it's okay to make the bathroom bright...
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Accommodation's Reply
03 Aug 2025
Dear F*I, thank you for your rating of Midtown Residence Surabaya. We apologize for the inconvenience caused by the bathroom lighting. We will forward this to management for further evaluation. Thank you again for your positive and constructive feedback. Warm regards. Midtown Residence Surabaya Management
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Hendarto K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Too much
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. Hendarto, thank you for your rating and review of Midtown Residence Surabaya. We are glad you felt comfortable and enjoyed your stay at our hotel. We look forward to welcoming you back to Midtown Residence Surabaya. Warm regards. Midtown Residence Surabaya Management
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Comfortable for family, can cook too.
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Accommodation's Reply
18 Jul 2025
Dear L*a, We are very happy to receive your positive feedback! It is wonderful to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing us, and we look forward to welcoming you back. Warm regards. Midtown Residence Surabaya Management
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and very fast, the best!! The room is clean and complete. I happened to stay in a fabulous king bed. The kitchen is complete. It's just a shame the refrigerator wasn't cold enough and the soundproofing is actually good, but the room next door seemed to be having a party with young people so you could hear the screams and dak duk dak duk. Overall, it's very comfortable.
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Accommodation's Reply
18 Jul 2025
Dear D*h, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly, and our requests were taken care of. However, perhaps free Netflix could be added and the gym could be given more attention, as some of the equipment is unusable and has been turned into children's toys.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear E*a, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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A***i
icon-Transit
Transit
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10.0
/10
Reviewed 17 week(s) ago
Very comfortable & clean! The food is also Ok. Will come here again if I go to SBY.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you again soon. Warmest regards, Midtown Residence Surabaya Management.
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W***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 17 week(s) ago
The room is spacious, clean, and comfortable. For breakfast, the food is very varied with the right taste in our opinion. Thank you.
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Accommodation's Reply
10 Jul 2025
Dear W*o, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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A***I
icon-Leisure
Leisure
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9.1
/10
Reviewed 17 week(s) ago
The best deal.. The room is complete with kitchen and utensils, cleaning including washing dishes too.. The room is clean, ok.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The standard of a hotel with its facilities.
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Accommodation's Reply
10 Jul 2025
Dear H*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Midtown Residence Surabaya Management
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S***y
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Leisure
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9.4
/10
Reviewed 18 week(s) ago
The hotel staff is friendly. Suitable for a family stay.
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Accommodation's Reply
10 Jul 2025
Dear S*y, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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Lobby 4 Midtown Residence Surabaya

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Overall Ratings & Reviews Midtown Residence Surabaya

Traveloka (6,381)
Other sources (30)
8.8
Very Good
From 6,381 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.5

Location

8.9

Service and Facilites

9.0

People often mention about Midtown Residence Surabaya
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Staff Friendliness (105)
Room Space (105)
Bedroom (105)
Bathroom (93)
Ambiance (88)
Family Friendly (83)
Hotel Area (83)
Distance to City Center (82)
Wifi (81)
Taste (69)
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Traveler Reviews Midtown Residence Surabaya

Number of reviews per page
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40
Customer reviews
Mr Indra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A family-friendly hotel with affordable prices and apartment-like facilities...the location is close to many restaurants and close to everywhere.
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Reservations for friends. The impression: it's getting quieter because many of the surrounding hotels are closed. Not as lively as before.
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Accommodation's Reply
14 Oct 2025
Dear T*y, Thank you for rating and reviewing Midtown Residence Surabaya. We will inform the management about the quiet area outside the hotel as it is beyond our control. Thank you again and we hope to welcome you back again. Best regards, Midtown Residence Surabaya Management
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The breakfast was delicious and varied. The room phone was dead, so I had to go downstairs to get it fixed. It should have been checked immediately after check-in. The bathroom glass was peeling. Care must be taken when turning the faucet slowly in the shower area, and the glass door must not be closed immediately. If the shower head is turned on too hot, it can burn you if it hits your body and the glass is hot. The hot faucet in the sink also requires care, as the handle gets hot when held. The trash can was broken, making it difficult to empty; you had to open it manually.
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Accommodation's Reply
13 Oct 2025
Dear Mr./Ms. F*a, Thank you for your feedback. We apologize that your stay at our hotel did not meet the standards we strive for. We take your comments seriously and will strive to make the necessary improvements. Best regards. Midtown Residence Surabaya Management
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Yono S. A. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I was very impressed with my stay at this hotel. The entire staff demonstrated exceptional hospitality in every aspect of their service, making me feel truly valued as a guest. The facilities are also very comprehensive and well-maintained, from the comfortable rooms to the clean and well-organized public areas. In my opinion, this is the best value-for-money hotel I've ever experienced. The professional service and pleasant atmosphere make this hotel my top choice for future stays.
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Accommodation's Reply
13 Oct 2025
Dear Mr./Ms. Yono, We are very happy to receive your positive feedback! It is wonderful to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing us, and we look forward to welcoming you back. Warm regards. Midtown Residence Surabaya Management
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
If I go to Surabaya again, this hotel will definitely be one of my destinations to stay in. Thank you for the friendliness of all the staff and the free room upgrade to one with a kitchen. Very pleasant ❤️
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Accommodation's Reply
13 Oct 2025
Dear S*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so comfortable staying at Midtown Residence Surabaya, I've probably stayed here almost 10 times every time I visit Surabaya. From the Studio type rooms to the Fabulous type. It's very comfortable with all the facilities, the room & bed are big, there's also a lot of storage! The bathroom amenities are also complete. The staff are friendly & helpful too! The breakfast menu is varied and delicious, even the room service menu is affordable and tastes delicious😍
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Accommodation's Reply
04 Oct 2025
Dear N*a, We appreciate your kind words! It's great to hear that our hotel delivers the quality and service you expect. Thank you for your positive review, and we look forward to welcoming you back. Best regards. Midtown Residence Surabaya Management
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Abdul R.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Hotel Service was great. Breakfast was ok. Corridors rooms seems like the AC was turning off. Pool cleanliness was not great but OK.
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Accommodation's Reply
04 Oct 2025
Dear Mr Abdul, Thank you for your feedback. We apologize that your stay at our hotel was not up to the standard we strive for. We take your comments seriously and will work on making the necessary improvements for Ac and Pool cleanliness. Thank you and look forward to welcoming you back at our hotel. Kind Regards Management
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Sudio
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and helpful upon check-in. The breakfast menu was extensive and delicious.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr./Ms. Sudio, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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mochammad k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
I've been here four times, always staying for two days. Just today, my child was asked for an additional fee. Yesterday, my child ate breakfast for free. Why was I asked for an additional fee today? Even though my child ate from my portion and didn't take his own portion.
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5 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Mr./Mrs. Mochammad, Thank you for your feedback. We apologize that your stay at our hotel did not meet the standards we strive for. We take your comments seriously and will strive to make the necessary improvements. Warmest regards. Management of Midtown Residence Surabaya
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I***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Recommended for a staycation, it's much nicer and more comfortable. Cleanliness is a top priority.
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Accommodation's Reply
19 Aug 2025
Dear I*R, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Midtown Residence Surabaya Management
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F***l
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
The hotel concept is dim..but it's okay to make the bathroom bright...
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Accommodation's Reply
03 Aug 2025
Dear F*I, thank you for your rating of Midtown Residence Surabaya. We apologize for the inconvenience caused by the bathroom lighting. We will forward this to management for further evaluation. Thank you again for your positive and constructive feedback. Warm regards. Midtown Residence Surabaya Management
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Hendarto K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Too much
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. Hendarto, thank you for your rating and review of Midtown Residence Surabaya. We are glad you felt comfortable and enjoyed your stay at our hotel. We look forward to welcoming you back to Midtown Residence Surabaya. Warm regards. Midtown Residence Surabaya Management
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Comfortable for family, can cook too.
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Accommodation's Reply
18 Jul 2025
Dear L*a, We are very happy to receive your positive feedback! It is wonderful to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing us, and we look forward to welcoming you back. Warm regards. Midtown Residence Surabaya Management
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and very fast, the best!! The room is clean and complete. I happened to stay in a fabulous king bed. The kitchen is complete. It's just a shame the refrigerator wasn't cold enough and the soundproofing is actually good, but the room next door seemed to be having a party with young people so you could hear the screams and dak duk dak duk. Overall, it's very comfortable.
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Accommodation's Reply
18 Jul 2025
Dear D*h, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly, and our requests were taken care of. However, perhaps free Netflix could be added and the gym could be given more attention, as some of the equipment is unusable and has been turned into children's toys.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear E*a, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very comfortable & clean! The food is also Ok. Will come here again if I go to SBY.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you again soon. Warmest regards, Midtown Residence Surabaya Management.
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W***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is spacious, clean, and comfortable. For breakfast, the food is very varied with the right taste in our opinion. Thank you.
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Accommodation's Reply
10 Jul 2025
Dear W*o, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The best deal.. The room is complete with kitchen and utensils, cleaning including washing dishes too.. The room is clean, ok.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The standard of a hotel with its facilities.
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Accommodation's Reply
10 Jul 2025
Dear H*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Midtown Residence Surabaya Management
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel staff is friendly. Suitable for a family stay.
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Accommodation's Reply
10 Jul 2025
Dear S*y, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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Number of reviews per page
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40