Do the rooms at Pullman Ciawi Vimala Hills Resort Spa Convention include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

I'm afraid I don't have access to real-time information, including pricing and specific room amenities for the Pullman Ciawi Vimala Hills Resort Spa & Convention. To find out if rooms include sofa beds or the cost of an extra hotel bed, I recommend checking directly with the hotel via their website or by contacting them. They can confirm availability of sofa beds and the associated charges for extra bedding in hotels.

Is Pullman Ciawi Vimala Hills Resort Spa Convention available as a day use hotel or for hourly hotel stays?

I do not have access to real-time information, including pricing and policies for specific hotels like the Pullman Ciawi Vimala Hills Resort Spa & Convention. To find out if they offer day use hotel options or hourly hotel stays, I recommend checking their official website or contacting them directly by phone. Many hotels offering daytime use hotels or hourly rate hotel options will advertise this on their booking sites.

Does Pullman Ciawi Vimala Hills Resort Spa Convention offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

Pullman Ciawi Vimala Hills Resort & Spa Convention doesn't explicitly advertise airport shuttle services on their main website. To confirm availability of a hotel transfer, or to arrange transfer from airport to hotel, it's best to contact the hotel directly. They may offer this service, or be able to recommend reputable local providers for hotel to airport transfers.

Does Pullman Ciawi Vimala Hills Resort Spa Convention offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Pullman Ciawi Vimala Hills Resort Spa & Convention offers a range of event spaces perfect for business or private functions. They have several hotel meeting rooms and a large conference hall in hotel, providing flexible options to suit various needs and group sizes. Their extensive facilities make them an excellent choice for those seeking a hotel conference venue with top-class amenities.

Is there an ATM or cash machine near me available inside or close to Pullman Ciawi Vimala Hills Resort Spa Convention, ideally an ATM near me with cash?

I don't have access to real-time information, including the precise location of ATMs. To find the closest ATM near Pullman Ciawi Vimala Hills Resort Spa & Convention, I recommend using online map services like Google Maps or a similar app. Search for "ATM near me" or "cash machine near me" and specify the hotel's location. These tools will show you the nearest ATMs with available cash, helping you locate the closest atm machine.

What are available facilities at Pullman Ciawi Vimala Hills Resort Spa & Convention?

There are top facilites at Pullman Ciawi Vimala Hills Resort Spa & Convention such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pullman Ciawi Vimala Hills Resort Spa & Convention?

The standard check-in time at Pullman Ciawi Vimala Hills Resort Spa & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Pullman Ciawi Vimala Hills Resort Spa & Convention

Pullman Ciawi Vimala Hills Resort Spa & Convention has a 5.0-star rating.

Are there any parking spots at Pullman Ciawi Vimala Hills Resort Spa & Convention ?

Yes: Yes, there are parking spots at Pullman Ciawi Vimala Hills Resort Spa & Convention

Is there a swimming pool at Pullman Ciawi Vimala Hills Resort Spa & Convention?

Yes, a swimming pool is available at Pullman Ciawi Vimala Hills Resort Spa & Convention.

What do past guests say about Pullman Ciawi Vimala Hills Resort Spa & Convention?

Pullman Ciawi Vimala Hills Resort Spa & Convention is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Duration: 1 Night(s)

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Pullman Ciawi Vimala Hills Resort Spa & Convention

Name: Pullman Ciawi Vimala Hills Resort Spa & Convention
Address: Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770, Jl. Raya Puncak, Gadog, Jawa Barat, 16770, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

4,194 reviews

What Guests Say About Their Stay

Room Space (233)

Ambiance (213)

Staff Friendliness (208)

Family Friendly (207)

Hariman Z.

9.7

/ 10

Staff very friendly, the room and surroundings are very clean and modern. The vibes are so beautiful, calm, and nature. Highly recommended.

A***n

10.0

/ 10

This is my second time here and I always get the best and most impressive service.

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Z***a

9.7

/ 10

It was a very pleasant experience staying at Pullman Ciawi. I didn't expect the room to be upgraded for free, and it was even more comfortable and enjoyable. The facilities for children are very diverse, so the kids felt at home and didn't get bored. The food at the restaurant was varied and delicious. We got a free photo with the photographer, which was fun and gave us a souvenir photo. Thank you to the GRO staff, Ms. Jessica, Ms. Inayah, Mr. Putra, the photo service staff, the receptionist, and the staff in the children's playroom. Overall, a stay here is highly recommended!

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R***a

10.0

/ 10

Perfect stay for families, it's very kid friendly and they even upgraded our room to a suite for our son’s birthday. Highly recommended!

Sheila

10.0

/ 10

The service was excellent. As soon as we arrived, Ms. Jessica helped us check in quickly. She explained everything well and was very friendly. The hotel was also very nice, clean, and had excellent facilities. It's perfect for a family vacation with children. Thank you for a wonderful stay.

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In the Area

See Map

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Pullman Ciawi Vimala Hills Resort Spa & Convention is a hotel in a good neighborhood, which is located at Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

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Pullman Ciawi Vimala Hills Resort Spa & Convention Rates per Night

Pullman Ciawi Vimala Hills Resort Spa & Convention room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pullman Ciawi Vimala Hills Resort Spa & Convention hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pullman Ciawi Vimala Hills Resort Spa & Convention Location & Address

Pullman Ciawi Vimala Hills Resort Spa & Convention is located at Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770. It's situated in the Puncak area of Indonesia, known for its scenic views and relaxing atmosphere. The hotel is approximately 15 km from the city center.

How to go to Pullman Ciawi Vimala Hills Resort Spa & Convention from Airport

Planning your trip from the airport to Pullman Ciawi Vimala Hills Resort Spa & Convention? Getting from Soekarno-Hatta International Airport (CGK) to the hotel is relatively straightforward. Here are a few options to consider for your hotel transfer.

Taxi (Most Direct):
A taxi is the most direct way to get to the hotel. You can easily find taxis at the airport. The journey will take approximately 2-3 hours, depending on traffic conditions.
Ride Hailing (Convenient):
Ride hailing services are readily available at the airport. This can be a convenient option, especially if you prefer cashless payments. The travel time is similar to a taxi.
Private Car Rental (Comfortable):
Renting a private car offers flexibility and comfort. Several car rental companies operate at the airport. This option is ideal if you plan to explore the Puncak area extensively.
Airport Shuttle (Pre-booked):
Some private companies offer airport shuttle services that can be pre-booked. This ensures a hassle-free transfer to the hotel.

Tips:

For the most convenient route, consider pre-booking a private car or using a ride hailing service. This will save you time and ensure a comfortable journey, especially if you are travelling with luggage.

Pullman Ciawi Vimala Hills Resort Spa & Convention Reviews & Summary

Looking for all about hotel Pullman Ciawi Vimala Hills Resort Spa & Convention? This luxurious resort consistently receives positive hotel reviews, making it a popular choice for travellers seeking a relaxing getaway in the Puncak region. Guests rave about the stunning views, excellent service, and top-notch amenities.

What guests love about the hotel is its serene atmosphere, spacious rooms, and the variety of activities available. The standout features include the extensive spa, multiple swimming pools, and the delicious dining options. The hotel's location also provides easy access to nearby attractions.

Here's a short, positive review: "Absolutely loved my stay at Pullman Ciawi! The staff were incredibly friendly and helpful, the room was beautiful, and the views were breathtaking. The spa was a highlight, and I left feeling completely refreshed. Highly recommend!"

Pullman Ciawi Vimala Hills Resort Spa & Convention Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Pullman Ciawi Vimala Hills Resort Spa & Convention offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy deluxe rooms to spacious suites, there's a perfect option for every traveller.

Deluxe Room:
These rooms offer comfortable accommodation with a choice of king or twin beds. Most rooms offer stunning views of the surrounding hills. Non-smoking rooms are available.
Executive Room:
Enjoy extra space and enhanced amenities in the Executive Rooms. These rooms often include access to the Executive Lounge. Bathtubs are standard in these rooms.
Junior Suite:
Perfect for families or those seeking more space, the Junior Suites feature a separate living area. Non-smoking options are available.
Executive Suite:
These suites offer a luxurious experience with a separate bedroom, living room, and dining area. Bathtubs and bidets are included.
Family Suite:
Designed with families in mind, these suites offer ample space and may include kid-friendly amenities.

The hotel is generally not pet-friendly, so it's best to check with the hotel directly regarding their pet policies.

Hotel Facilities in Pullman Ciawi Vimala Hills Resort Spa & Convention

Pullman Ciawi Vimala Hills Resort Spa & Convention boasts an impressive array of hotel facilities designed to enhance your stay. From relaxing spa treatments to fun-filled activities for the kids, there's something for everyone. These hotel amenities ensure a memorable and enjoyable experience.

Swimming Pools:
The hotel features multiple swimming pools, including a dedicated kids' pool. Operating hours are typically from 7:00 AM to 7:00 PM.
Spa:
Indulge in a range of treatments at the hotel's spa. Prices vary depending on the treatment. Open daily from 9:00 AM to 9:00 PM.
Fitness Centre:
Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
Kids Club:
Keep the little ones entertained at the Kids Club, offering supervised activities and games. Open from 9:00 AM to 6:00 PM.
Restaurants and Bars:
Enjoy a variety of dining options at the hotel's restaurants and bars. See the next section for more details.
Meeting and Event Spaces:
The hotel offers extensive meeting and event spaces, perfect for conferences and weddings.

Hotel Buffet or Restaurant/Cafe in Pullman Ciawi Vimala Hills Resort Spa & Convention

Pullman Ciawi Vimala Hills Resort Spa & Convention offers a delightful culinary journey with its diverse hotel restaurant and cafe options. Whether you're in the mood for a lavish hotel buffet or a quick coffee, you'll find something to satisfy your cravings.

Damar Restaurant:
This restaurant offers an extensive buffet for breakfast, lunch, and dinner, featuring Indonesian and international cuisine. The buffet price is approximately SGD 40 per person. Open from 6:00 AM to 10:00 PM.
Mad Cow Vimala Hills:
A steakhouse serving premium cuts of meat and seafood. Prices vary depending on the dish. Open from 6:00 PM to 11:00 PM.
Salak Bar & Lounge:
Enjoy cocktails and light bites in a relaxed setting. Open from 11:00 AM to 1:00 AM.
The Deli:
A cafe offering coffee, pastries, and sandwiches. Prices range from SGD 5 to SGD 15. Open from 7:00 AM to 7:00 PM.

Damar Restaurant is known for its Nasi Goreng and Gado-Gado, while Mad Cow Vimala Hills is famous for its grilled steaks.

Pullman Ciawi Vimala Hills Resort Spa & Convention Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pullman Ciawi Vimala Hills Resort Spa & Convention offers a convenient hotel to airport transfer service for its guests. This makes getting to and from Soekarno-Hatta International Airport (CGK) a breeze.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport. Contact the hotel directly for pricing.

Nearby MRT Station & Bus Stops

While Puncak is not directly served by MRT lines, there are nearby bus stops that provide access to the surrounding areas. Knowing the nearby MRT station and nearby bus stops can help you plan your transportation effectively.

Nearest Bus Stop:
The closest bus stop is located on the main road near the Vimala Hills complex, approximately 1 km from the hotel.

For travel within Puncak and to nearby cities like Bogor, buses and angkots (local minibuses) are the primary modes of public transportation. Payment is typically made in cash. Consider using ride hailing apps for more convenient and direct transportation options.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Puncak offers a variety of nearby places to go that are perfect for families and kids. From theme parks to natural attractions, there's plenty of stuff to see nearby.

Taman Safari Indonesia (10 km):
Get up close and personal with animals from around the world. Entry price: Approximately SGD 25 per person.
Cimory Dairyland Puncak (12 km):
A fun-filled dairy farm with interactive exhibits and activities. Entry price: Approximately SGD 10 per person.
Kebun Raya Bogor (20 km):
Explore a beautiful botanical garden with a wide variety of plant species. Entry price: Approximately SGD 5 per person.
Dunia Fantasi (Dufan) (80 km):
A large amusement park in Jakarta with thrilling rides and attractions. Entry price: Approximately SGD 30 per person.
Water Kingdom Mekarsari (30 km):
A water park with slides, pools, and other water-based activities. Entry price: Approximately SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Pullman Ciawi Vimala Hills Resort Spa & Convention (Puncak)

Exploring the nearby dining scene is a must when visiting Puncak. From cosy cafes to local restaurants, there are plenty of food eatiries near me offering delicious local food and international cuisine. Here are some options to consider for nearby dining.

Cafes/Restaurants:

Cimory Mountain View:
A popular spot with stunning views and a menu featuring Indonesian and Western dishes.
Rindu Alam Restaurant:
Known for its traditional Indonesian cuisine and scenic location.
Pia Apple Pie & Resto:
A great place for desserts and light meals.

Local Street Food:

Nasi Goreng:
Indonesian fried rice, a staple dish.
Satay:
Grilled meat skewers served with peanut sauce.
Mie Kocok:
Noodle soup with beef tendons and vegetables.
Ketoprak:
Tofu, vegetables, and rice vermicelli in peanut sauce.
Soto Mie:
Beef noodle soup with vegetables and crackers.

Shopping places near Pullman Ciawi Vimala Hills Resort Spa & Convention (Puncak)

While Puncak is primarily known for its natural beauty, there are still some nearby shopping options available. Whether you're looking for souvenirs or everyday essentials, here are a few shops near me and nearby shopping destinations to explore.

Pasar Cisarua:
A traditional market where you can find local produce, snacks, and souvenirs.
Factory Outlets in Bogor:
A short drive to Bogor will give you access to various factory outlets selling clothing and accessories.
Botani Square Mall (Bogor):
A larger shopping mall in Bogor with a variety of stores and restaurants.

Other Places to Stay Near Pullman Ciawi Vimala Hills Resort Spa & Convention

If you're considering other accommodations in the area, there are several affordable hotels nearby to choose from. Here's a list of some of the best hotel nearby options, categorized by star rating.

Luxury/5–6 Star Hotels Nearby:

The Trans Luxury Hotel Bandung:
Known for its luxurious amenities and excellent service.
Padma Hotel Bandung:
Offers stunning views and a relaxing atmosphere.
GH Universal Hotel Bandung:
Features a unique European-style design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Aston Bogor Hotel & Resort:
Offers a range of facilities and activities for families.
Novotel Bogor Golf Resort & Convention Center:
Features a golf course and extensive meeting facilities.
Hotel Santika Bogor:
A comfortable and convenient option in the heart of Bogor.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Amaris Hotel Pakuan Bogor:
A budget-friendly option with modern amenities.
Ibis Styles Bogor Raya:
Offers comfortable accommodation at an affordable price.
ZEN Rooms Basic at Bogorienze Hotel:
A simple and clean option for budget travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Pullman Ciawi Vimala Hills Resort Spa & Convention offers a luxurious and relaxing escape in the heart of Puncak. With its stunning views, excellent facilities, and convenient location, it's the perfect choice for a memorable getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience this exceptional resort. Book your room booking now through Traveloka for the best deals and promotions. Start planning your dream vacation today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Pullman Ciawi Vimala Hills Resort Spa & Convention

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Concierge
Express check-out
24-hour Receptionist

Things to Do

Outdoor pool
Children play area

Public Facilities

Parking
WiFi in public area

Transportation

Bus/truck parking

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Pullman Ciawi Vimala Hills Resort Spa & Convention

Important Note

Accommodation charges IDR 355,000/adult guest and 177,500/kid guest for extra breakfast.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Pullman Ciawi Vimala Hills Resort Spa & Convention	4
Another facilities in Pullman Ciawi Vimala Hills Resort Spa & Convention	Concierge, Express check-out, 24-hour Receptionist, Outdoor pool, Children play area

Frequently asked question in Pullman Ciawi Vimala Hills Resort Spa & Convention

Is Pullman Ciawi Vimala Hills Resort Spa Convention parking free for hotel guests, and do you offer valet parking services?

Yes, hotel parking is complimentary for guests at Pullman Ciawi Vimala Hills Resort Spa & Convention. We also offer a valet parking service for your convenience, though this may incur an additional charge. Please enquire at reception upon arrival for further details regarding valet parking fees.

Does Pullman Ciawi Vimala Hills Resort Spa Convention offer hotel smoking rooms or designated smoking areas for guests?

I understand you're looking for information on smoking at Pullman Ciawi Vimala Hills Resort Spa & Convention. To clarify, I don't have access to real-time information, including specific hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.

Does Pullman Ciawi Vimala Hills Resort Spa Convention offer free hotel Wi-Fi for guests during their stay?

Yes, Pullman Ciawi Vimala Hills Resort Spa & Convention provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the resort.

Where is the nearest MRT station or bus stops nearby Pullman Ciawi Vimala Hills Resort Spa Convention? What are the top visitor attractions near the hotel?

Unfortunately, Pullman Ciawi Vimala Hills Resort Spa & Convention is not located near any MRT stations or readily accessible bus stops; public transport options are limited in that area. However, you'll find several visitor attractions nearby, including the scenic Puncak area with its tea plantations and waterfalls. For exploring further afield, you'll likely need a taxi or private car.

Is Pullman Ciawi Vimala Hills Resort Spa Convention a pet friendly hotel?

I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Pullman Ciawi Vimala Hills Resort Spa Convention. To find out if it's a pet-friendly hotel or an animal-friendly hotel, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.

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More Reviews from Other Guests in Pullman Ciawi Vimala Hills Resort Spa & Convention

Overall Ratings & Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention

Traveloka (4,080)

Other sources (114)

8.8

Very Good

From 4,080 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.0

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Room Space (206)

Ambiance (190)

Family Friendly (188)

Staff Friendliness (186)

Bedroom (180)

Hotel Area (179)

Bathroom (167)

Activity Option (158)

Accessibility (154)

Taste (148)

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Traveler Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention

Number of reviews per page

Customer reviews

H***n

Staycation

10.0

/10

Reviewed 3 day(s) ago

Very nice hotel for family staycation. Breakfast is very good for the taste and variety of foods. Excellent hotel and staff.

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Verified Traveler

9.4

/10

Reviewed 4 day(s) ago

The hotel is great and has many amenities. I also got a free upgrade to a suite. Thank you to the Pullman Ciawi staff.

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Maria N. P. S.

Staycation

10.0

/10

Reviewed 5 day(s) ago

I was very satisfied with my staycation here, everyone was friendly, and the response was fast, hopefully I'll come back soon.

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Hariman Z.

9.7

/10

Reviewed 5 day(s) ago

Staff very friendly, the room and surroundings are very clean and modern. The vibes are so beautiful, calm, and nature. Highly recommended.

Find this review helpful?

F***i

Staycation

10.0

/10

Reviewed 5 day(s) ago

staff hotel ramah, superb services !

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D***i

9.7

/10

Reviewed 1 week(s) ago

We’re having a good moment here. Also my kid enjoying his time. Cleanliness and tidiness are remarkable. Keep up the good service, Thank you 🙏🏻

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L***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Very satisfied. This is my second stay, and the service is even better. I'll definitely be back with my family.

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Accommodation's Reply

01 Dec 2025

Dear Our Valued Guest, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We are thrilled to hear that you were very satisfied with your stay and noticed improvements in our service since your last visit. It is always a pleasure to welcome returning guests, and we look forward to having you and your family stay with us again. Warm regards, Yosua Siregar Guest Experience Manager

A***r

Business

10.0

/10

Reviewed 3 week(s) ago

The scenery was beautiful, have lots of activities

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Accommodation's Reply

30 Nov 2025

Dear Our Valued Guest, Thank you for sharing your feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed the beautiful scenery and the variety of activities available. We look forward to welcoming you back for another memorable stay! Warm regards, Yosua Siregar Guest Experience Manager

A***n

Staycation

10.0

/10

Reviewed 4 week(s) ago

This is my second time here and I always get the best and most impressive service.

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Accommodation's Reply

30 Nov 2025

Dear Our Valued Guest, Thank you so much for your continued trust in us! We’re thrilled to hear that, for the second time, you experienced our best and most memorable service. Your kind words mean a lot to our team, and we look forward to welcoming you back for many more exceptional stays at Pullman Ciawi Vimala Hills. Warm regards, Yosua Siregar Guest Experience Manager

Z***a

Staycation

9.7

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

24 Nov 2025

Dear Valued Guest, Thank you very much for your wonderful review of the Pullman Siewii Vimala Hill Resort, Spa & Convention Centre. We are delighted to hear that you and your family enjoyed your stay at Pullman Siewii. We are delighted to hear that the refurbished rooms made your stay more comfortable and enjoyable, and that the kid-friendly amenities kept your little ones entertained. We are also delighted to hear that you enjoyed the food at our restaurant and that you enjoyed the souvenir photos. We also particularly appreciate your kind words about our team, including Jessica, Inayah Putra, the photographer, the receptionists, and the kids’ room team. They will all be delighted to know that your dedication made your experience so memorable. Thank you for recommending us, and we look forward to welcoming you back for an equally enjoyable experience! Sincerely, Joshua Siregar, Guest Experience Manager

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Y***f

Staycation

9.4

/10

Reviewed 4 week(s) ago

All hotel staff are friendly during check in & check out

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Accommodation's Reply

30 Nov 2025

Dear Our Valued Guest, Thank you very much for your feedback! We’re delighted to hear that all our staff were friendly and made your check-in and check-out process smooth. We truly appreciate your comments and look forward to welcoming you back to Pullman for another enjoyable stay! Warm regards, Yosua Siregar Guest Experience Manager

D***a

10.0

/10

Reviewed 4 week(s) ago

The best hotel in Bogor, I've stayed here 6 times and never get bored of exploring the place.

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Accommodation's Reply

18 Nov 2025

Dear Our Valued Guest, Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa and Convention as your place to stay in Bogor. We are truly honored to hear that you have stayed with us six times and continue to enjoy each visit. It’s wonderful to know that you never get tired of exploring our property and its surroundings. We will keep striving to maintain the quality of our service so that every stay remains memorable. We look forward to welcoming you back again soon. Best regards, Yosua Siregar Guest Experience Manager

Guest

Staycation

9.7

/10

Reviewed 5 week(s) ago

When I booked a Deluxe room on the app, there was no notification that I had to deposit IDR 500,000 in cash or a credit card. And because I didn't bring IDR 500,000 in cash, I complained to the receptionist why I couldn't use Debit / Qris, because there was no notification in the app for a deposit, I didn't bring that much money. And I didn't want to debit CC because the refund process takes 5-10 business days & will pass my billing print date. If you want, just open the bill, don't charge the CC directly. Please to the Management of Pullman Ciawi, if a deposit is required, state it in the terms and conditions in the app. And finally the receptionist upgraded my room from Deluxe to Villa because I complained about the deposit issue. Thank you.

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1 people find it helpful

Accommodation's Reply

24 Nov 2025

Dear Valued Guest, Thank you for sharing your wonderful experience at Pullman Ciawi Vimala Hills. We apologize for the inconvenience caused by the security deposit information provided upon check-in. We understand that this can be inconvenient, especially when there is no notification in the app regarding the security deposit requirement and payment method. Your feedback is highly appreciated. We will immediately liaise with the relevant team to ensure that the security deposit information is clearly stated on the booking platform to avoid any confusion for guests in the future. We are also delighted to know that the front desk staff assisted with the room upgrade and hope this information will enhance your comfort during your stay. We look forward to welcoming you back again with an even better experience in the future. Best regards, Joshua Siregar, Guest Experience Manager

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A***I

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel atmosphere is safe and the food is delicious

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Accommodation's Reply

15 Nov 2025

Dear Our Valued Guest, Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the calm and comfortable atmosphere of our hotel, as well as the delicious food we offer. Your kind words are greatly appreciated. We look forward to welcoming you back for another pleasant stay. Warm regards, Yosua Siregar Guest Experience Manager

A***I

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and the food is also delicious

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1 people find it helpful

Accommodation's Reply

15 Nov 2025

Dear Our Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed the friendly service from our staff and that you found our food delicious. Your appreciation truly means a lot to us. We look forward to welcoming you back for another enjoyable stay. Warm regards, Yosua Siregar Guest Experience Manager

M***M

8.7

/10

Reviewed 5 week(s) ago

Overall quite good but room cleanliness needs to be improved

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Accommodation's Reply

15 Nov 2025

Dear Our Valued Guest, Thank you for sharing your feedback at Pullman Ciawi Vimala Hills Resort Spa and Convention. We are pleased to know that your overall experience was good. However, we sincerely apologize that the room cleanliness did not fully meet your expectations. Please rest assured that your comments have been shared with our housekeeping team for immediate improvement, as maintaining high cleanliness standards is very important to us. We appreciate your input and hope to have the opportunity to welcome you back for a better experience. Warm regards, Yosua Siregar Guest Experience Manager

P***a

10.0

/10

Reviewed 5 week(s) ago

The staff are friendly, the service is good, the rooms are clean and comfortable.

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Accommodation's Reply

15 Nov 2025

Dear Our Valued Guest, Thank you for your kind feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed our friendly staff, excellent service, and clean, comfortable room. Your satisfaction is our priority, and it means a lot to us. We look forward to welcoming you back for another pleasant stay. Warm regards, Yosua Siregar Guest Experience Manager

almida

Staycation

8.5

/10

Reviewed 6 week(s) ago

I came here for my anniversary, but the decorations were different from last year. I was a bit stingy when I stayed here this time... considering the hotel prices are quite expensive, they should have more variety in the decorations for the anniversary... but come on... It looks like there won't be an anniversary here next year.

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Accommodation's Reply

15 Nov 2025

Dear Almida, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your anniversary stay this time did not meet your expectations, especially regarding the decoration compared to your previous visit. Your celebration is important to us, and we sincerely regret that we fell short in making it feel as special as it should have been. Please be assured that we have shared your comments with our team for immediate review, as we continuously strive to enhance our guest experience and provide thoughtful touches for every occasion. We hope you will reconsider and give us another opportunity in the future to create a more memorable celebration for you. Best regards, Yosua Siregar Guest Experience Manager

Yuliana A.

Staycation

10.0

/10

Reviewed 6 week(s) ago

very good ambience and excellent services here in Pullman Vimala Hills Ciawi. Highly recommended to stay here to feel the best fresh atmosphere. Wanna come back again for my next coming trip.

2 people find it helpful

Accommodation's Reply

09 Nov 2025

Dear Yuliana A, Warm greetings from Pullman Ciawi Vimala Hills Resort Spa & Convention! Thank you very much for your kind words and for recommending our resort. We are delighted to know that you enjoyed the ambience, services, and refreshing atmosphere during your stay. It is always a pleasure to receive such positive feedback, and we are truly happy to learn that you plan to return for your next trip. We look forward to welcoming you back soon for another relaxing and memorable experience at Pullman Vimala Hills. Warm regards, Yosua Siregar Guest Experience Manager

maria y. g.

Staycation

9.4

/10

Reviewed 6 week(s) ago

it was very exquisite! a truly tranquil and relaxing environment (we were placed in area faraway from kids activity area as per our request) we felt it was too short! should stay longer next time. resort activities are varied and guaranteed to be no boring moment. i didnt get to join nature walk due to rainy weather - but in exchange i did join the fitness class. staff are friendly and polite, architecture is beautiful, interior is amazing, gunung salak view is superb, and there is a complimentary photo session which i think very nice of pullman to provide. bed and bath are also very comfortable. downside is only the access - the opening/closing of the lane is very messy with no certain hour on weekend. the gadog main road as main access to vimala hills is very very packed and traffic jam is almost all the time happening. the rest is 10/10.

3 people find it helpful

Accommodation's Reply

09 Nov 2025

Dear Maria Y.G, Warm greetings from Pullman Ciawi Vimala Hills Resort Spa & Convention! Thank you very much for sharing your wonderful feedback. We are truly delighted to know that you had an exquisite and relaxing stay with us, and that our team was able to accommodate your request for a tranquil area away from the kids’ activity zone. It’s great to hear that you enjoyed our resort’s facilities, fitness class, architecture, interior design, and the stunning view of Mount Salak. We’re also glad you appreciated the complimentary photo session — we believe it’s a lovely way to capture your memorable moments with us. We regret to hear about the inconvenience you experienced with the access and traffic conditions. Please rest assured that we are continuously coordinating with local authorities to improve the traffic flow and ensure smoother access to the resort, especially during weekends and holidays. Thank you once again for your kind words and valuable feedback. We look forward to welcoming you back for a longer and even more enjoyable stay on your next visit. Warm regards, Yosua Siregar Guest Experience Manager

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Exterior 4 Pullman Ciawi Vimala Hills Resort Spa & Convention

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