Royal Safari Garden Resort & Convention

Resorts
Preferred Partner Plus
No. 1 in Hotel Near Taman Safari in Puncak
8.4
/10
Very Good
14,594 reviews

What Guests Say About Their Stay

Family Friendly (528)
Staff Friendliness (519)
Ambiance (500)
Bedroom (484)
Iqbal A.
10.0
/ 10
A Memorable Stay at Royal Safari Garden Hotel, Bogor Staying at the Royal Safari Garden Hotel in Bogor is more than just a getaway—it’s a complete family adventure wrapped in comfort and nature. The hotel is nestled in a lush, scenic environment with fresh mountain air, making it an ideal escape from the city’s hustle. From the moment you arrive, you’re greeted with warm hospitality and a unique safari-inspired ambiance. The rooms are spacious and thoughtfully designed, some even overlooking the beautiful gardens and animal enclosures, creating a one-of-a-kind experience. The highlight of the stay is the direct access to wildlife encounters. Guests can interact with animals, enjoy pony rides, and watch exciting animal shows—perfect for kids and adults alike. The recreational facilities are also abundant, from swimming pools and a mini waterpark to outbound activities and a fun zone. Dining is a delight, with restaurants offering both local and international cuisines, set against refreshing natural surroundings. Evening walks around the garden provide a calming end to the day, with the cool Bogor breeze enhancing the atmosphere. Whether you’re seeking family fun, relaxation, or a mix of both, Royal Safari Garden offers an unforgettable blend of adventure, comfort, and nature. It’s not just a hotel stay—it’s a lasting memory.
Mastono A.
9.7
/ 10
Extraordinary experience staying in close proximity to many wild animals. Facilities are great. Keep up the good job.
Rosalia
8.5
/ 10
This is my second time staying at Royal Safari. I tried the Panda room. It was really nice. I got a free room upgrade because it was my birthday. Overall, it was good. Check-in was fast and the service was friendly. Thank you.
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P***I
10.0
/ 10
A comfortable, clean, unique and really great place for families with a jungle feel.
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j***o
10.0
/ 10
The first impression of staying here was very pleasant, the hotel staff was very friendly, the service was very pleasant, I stayed in Leopard which is at the back but the feeder car was always there to facilitate guests in and out wherever they went, because this hotel is very spacious. The mini zoo facilities are also good and clean, the playground such as the swimming pool is very good and the pool staff even distributed soap bubbles in the pool to entertain the children. Thank you Royal Safari Hotel, a very memorable family vacation here, very kids friendly.
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In the Area
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: resort was previously named Royal Safari Garden Resort & Convention Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Royal Safari Garden Resort & Convention

Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby Royal Safari Garden Resort  & Convention
Lobby 2 Royal Safari Garden Resort  & Convention

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Royal Safari Garden Resort & Convention Rates per Night

Royal Safari Garden Resort & Convention room rates start from SGD 80 before tax per night, which becomes SGD 90 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Royal Safari Garden Resort & Convention hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Royal Safari Garden Resort & Convention Location & Address

Royal Safari Garden Resort & Convention is located at Jl. Raya Puncak No.601, Cisarua, Kec. Cisarua, Kabupaten Bogor, Jawa Barat 16750, Indonesia. It's situated in the Puncak area of Indonesia, known for its lush greenery and tea plantations. The hotel is approximately 15 km from the Cisarua city center.

How to go to Royal Safari Garden Resort & Convention from Airport

Getting to Royal Safari Garden Resort & Convention from Soekarno-Hatta International Airport (CGK) requires a bit of planning, but it's definitely doable. Here are a few options for your hotel transfer from the airport to hotel:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find taxis at the airport. The journey will take around 2-3 hours, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. This can be a convenient option, especially if you're familiar with using these apps. The travel time is similar to a taxi.
  • Private Car Transfer (Pre-booked Comfort):

    You can pre-book a private car transfer. This offers a comfortable and hassle-free experience, as the driver will be waiting for you at the airport.
  • Damri Bus to Bogor + Taxi/Ride Hailing (Budget-Friendly):

    Take a Damri bus from the airport to Bogor. From Bogor, you can take a taxi or ride hailing service to the hotel. This is a more affordable option but takes longer.

Tips:

For the most convenient route, consider pre-booking a private car transfer or using a ride hailing service. This will save you time and ensure a smooth journey, especially if you're travelling with luggage.

Royal Safari Garden Resort & Convention Reviews & Summary

Looking for all the details about Royal Safari Garden Resort & Convention? You're in the right place! Hotel reviews often highlight the resort's beautiful setting and family-friendly atmosphere. Guests consistently praise the variety of activities and the opportunity to get close to animals.

What guests love about the hotel is its unique blend of nature and comfort. The animal encounters are a standout feature, making it a memorable experience for both adults and children. The spacious rooms and well-maintained facilities also receive high marks. One recent guest said, "The kids absolutely loved the animal park, and the staff were incredibly friendly and helpful. A fantastic family getaway!"

Royal Safari Garden Resort & Convention Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Royal Safari Garden Resort & Convention offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    A comfortable and affordable option, perfect for solo travellers or couples. Typically offers a double bed or two single beds. Non-smoking rooms are usually available.
  • Deluxe Room:

    Slightly larger than the Standard Room, often with a seating area. May offer views of the garden or surrounding area. Bathtub available in some rooms.
  • Family Room:

    Designed for families, with more space and multiple beds. Some Family Rooms may include a separate living area. Non-smoking.
  • Suite:

    The most luxurious option, with a separate bedroom and living room. Often includes a balcony and enhanced amenities. Bathtub and bidet included.
  • Bungalow:

    Offers a private and secluded experience, often with a garden or patio. Perfect for those seeking more space and privacy. Pet-friendly options may be available with an additional charge.

Hotel Facilities in Royal Safari Garden Resort & Convention

When choosing a hotel, the hotel amenities and hotel facilities can greatly enhance your stay. Royal Safari Garden Resort & Convention boasts a wide range of amenities to cater to both adults and children. Here's a look at what's on offer:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7 AM to 7 PM.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the Kids' Club. Open from 9 AM to 5 PM.
  • Animal Park:

    Get up close and personal with a variety of animals in the resort's animal park. Entry is included in the room rate.
  • Restaurant:

    Indulge in delicious meals at the on-site restaurant. See details below.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the spa. Open from 10 AM to 8 PM. Prices vary depending on the treatment.
  • Meeting Rooms:

    Ideal for business travellers, the hotel offers well-equipped meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the resort.

Hotel Buffet or Restaurant/Cafe in Royal Safari Garden Resort & Convention

One of the highlights of any hotel stay is the opportunity to enjoy delicious food. Royal Safari Garden Resort & Convention offers a variety of dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Here's what you can expect:

  • Kijang Restaurant:

    Serves a mix of Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • Lake View Restaurant:

    Offers stunning views of the lake and serves a variety of grilled dishes and seafood. Open for lunch and dinner.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast at Kijang Restaurant. Price: Approximately SGD 25 per person. Opening hours: 6 AM to 10 AM.
  • Coffee Shop:

    Grab a quick coffee, tea, or snack at the coffee shop. Open from 8 AM to 8 PM.

Signature Dishes:

Be sure to try the Nasi Goreng Safari (Safari Fried Rice) and the Grilled Gurame (Grilled Carp), both local favourites.

Royal Safari Garden Resort & Convention Airport pickups and How to Book

Arriving at the airport and needing a seamless hotel to airport transfer? Royal Safari Garden Resort & Convention offers hotels with airport shuttle services to make your arrival and departure as smooth as possible.

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number, and airline) when booking. You can book the airport transfer by calling the hotel or sending an email. The cost for the airport pick-up service is approximately SGD 50.

Nearby MRT Station & Bus Stops

While Puncak is not served by MRT, knowing the nearby bus stops nearby can be helpful for getting around. Here's some information about nearby bus station and bus stops nearby:

  • Cisarua Bus Terminal:

    Located approximately 5 km from the hotel. This terminal offers connections to Bogor and other nearby towns.
  • Local Angkot (Minibus) Stops:

    Angkots are a common form of public transport in Puncak. You can find stops along the main road near the hotel.

Public Transport Card/Payment:

Payment for angkots is typically made in cash. Have small denominations of Indonesian Rupiah (IDR) available. There are no specific public transport cards used in this area.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Puncak offers a variety of attractions that are perfect for kids and adults alike. Here are a few nearby sightseeing places and things to see nearby:

  • Taman Safari Indonesia:

    A world-renowned safari park where you can see animals in their natural habitat. Distance: Approximately 2 km from the hotel. Entry Price: Approximately SGD 30 per person.
  • Cimory Dairyland Puncak:

    A fun-filled dairy farm with interactive exhibits and activities for kids. Distance: Approximately 8 km from the hotel. Entry Price: Approximately SGD 15 per person.
  • Kebun Raya Cibodas:

    A beautiful botanical garden with a diverse collection of plants and flowers. Distance: Approximately 20 km from the hotel. Entry Price: Approximately SGD 5 per person.
  • Telaga Warna:

    A scenic lake known for its changing colours. Distance: Approximately 10 km from the hotel. Entry Price: Approximately SGD 3 per person.
  • Gunung Mas Tea Plantation:

    Explore the lush green tea plantations and enjoy stunning views. Distance: Approximately 7 km from the hotel. Entry is free, but tours are available for a fee.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Royal Safari Garden Resort & Convention (Puncak)

Exploring the local food scene is a must when visiting Puncak. Whether you're looking for nearby dining at cafes/restaurants or local food from street vendors, there's something for everyone. Here are a few options:

Cafes/Restaurants:

  • Cimory Mountain View:

    Offers a variety of Indonesian and Western dishes with stunning mountain views.
  • Rindu Alam Restaurant:

    Known for its traditional Sundanese cuisine and cosy atmosphere.
  • Pia Apple Pie & Resto:

    A popular spot for delicious apple pie and other baked goods.

Local Street Food:

  • Sate Maranggi:

    Grilled marinated beef skewers served with a special sauce.
  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Mie Kocok:

    Beef noodle soup with tendon and vegetables.
  • Ketoprak:

    Tofu, vegetables, and rice vermicelli in peanut sauce.
  • Jagung Bakar:

    Grilled corn on the cob, often seasoned with butter and spices.

Shopping places near Royal Safari Garden Resort & Convention (Puncak)

Looking for shops near me or nearby shopping options during your stay in Puncak? While Puncak is not known for large malls, there are still a few places to find souvenirs and other items. Here are a few options:

  • Pasar Cisarua:

    A traditional market where you can find local produce, snacks, and souvenirs.
  • Factory Outlets in Bogor:

    A short drive to Bogor will give you access to a variety of factory outlets selling clothing and accessories.
  • Botani Square Mall (Bogor):

    Located in Bogor, this mall offers a range of shops, restaurants, and entertainment options.

Other Places to Stay Near Royal Safari Garden Resort & Convention

If you're looking for alternative accommodations, there are several affordable hotels nearby and best hotel nearby in Puncak. Here are a few options in different star categories:

Luxury/5–6 Star Hotels Nearby:

  • The Trans Luxury Hotel Bandung:

    Offers luxurious accommodations and a range of amenities.
  • GH Universal Hotel Bandung:

    Features elegant rooms and a rooftop pool with panoramic views.
  • Padma Hotel Bandung:

    Known for its stunning views and exceptional service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Novotel Bogor Golf Resort & Convention Center:

    Offers comfortable rooms and a range of facilities, including a golf course.
  • Aston Bogor Hotel & Resort:

    Features spacious rooms and a large outdoor pool.
  • Hotel Santika Bogor:

    Provides comfortable accommodations and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaroossa Royal Hotel Bogor:

    Offers stylish rooms and a central location.
  • Ibis Styles Bogor Raya:

    Provides modern accommodations and a range of amenities.
  • ZEN Rooms Basic near Jungle Waterpark Bogor:

    A budget-friendly option with comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Puncak and looking for the perfect place to stay? Royal Safari Garden Resort & Convention offers a unique blend of nature, comfort, and family-friendly activities. With its convenient location, diverse amenities, and comfortable accommodations, it's an excellent choice for your next getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Puncak. Book your stay at Royal Safari Garden Resort & Convention through Traveloka for the best deals and a seamless booking experience. Start planning your adventure now and book cheap hotels in Indonesia or find cheap hotels nearby!

All facilities in Royal Safari Garden Resort & Convention

Swimming Pool Royal Safari Garden Resort  & Convention
Swimming Pool
Entertainment Facility Royal Safari Garden Resort  & Convention
Entertainment Facility
Fitness Center Royal Safari Garden Resort  & Convention
Fitness Center
Lobby Royal Safari Garden Resort  & Convention
Lobby
Exterior Royal Safari Garden Resort  & Convention
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Recreation room
  • Rooftop terrace
  • Terrace

Sports and Recreations

  • Badminton
  • Billiard
  • Cycling
  • Game room
  • Horse riding
  • Safari
  • Table tennis

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for children
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Picnic area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Royal Safari Garden Resort & Convention

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, KITAS. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
all guests who are able to check-in during these COVID-19 restrictions are required to be one-dose or full-dose of COVID-19 vaccination record card (in physical/digital form) or antigen-negative test results.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Safari Garden Resort & Convention
201
Number of floors in Royal Safari Garden Resort & Convention
3
Another facilities in Royal Safari Garden Resort & Convention
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Safari Garden Resort & Convention

What are available facilities at Royal Safari Garden Resort & Convention?
There are top facilites at Royal Safari Garden Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Safari Garden Resort & Convention?
The standard check-in time at Royal Safari Garden Resort & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royal Safari Garden Resort & Convention provide breakfast?
Yes, Royal Safari Garden Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Safari Garden Resort & Convention
Royal Safari Garden Resort & Convention has a 4.0-star rating.
How many floors does Royal Safari Garden Resort & Convention have?
Royal Safari Garden Resort & Convention has 3.
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More Reviews from Other Guests in Royal Safari Garden Resort & Convention

8.5
Very Good
From 14,574 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Royal Safari Garden Resort & Convention
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Family Friendly (444)
Staff Friendliness (421)
Ambiance (419)
Bedroom (406)
Activity Option (396)
Hotel Area (391)
Variety (389)
Accessibility (376)
Surroundings (372)
Taste (369)
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Traveler Reviews Royal Safari Garden Resort & Convention

Number of reviews per page
20
40
Customer reviews
Sugeng S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 hour(s) ago
Okay, the staff is quite communicative, even though I bought it but didn't end up staying overnight, it's a shame there was no compensation because I bought it on the last day, eeeh, suddenly there was something that couldn't be left behind, used by a friend from the community, in the end, it seems like there was no problem, he didn't say anything else, even though I really wanted to try staying at this hotel when I went to Puncak, I just missed it
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Zakia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service is very good, the second time I stayed at the Royal Safari Resort to celebrate my son's 2nd birthday. A very family-friendly hotel, the most suitable hotel to bring children on vacation. But unfortunately, the first time I went to the Royal Safari Garden in 2022, the car facility to go around the hotel area was free of charge, why when I stayed yesterday there was a charge of 15 thousand / person. and if possible for the Check-in time to be accelerated at 12 noon. the rest of the facilities and services are very good.
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A***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 day(s) ago
Overall really good place to take your family or friends out but the in-room dining were very slow respond and you need to call different room service until you can place your order
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to know that our resort was an enjoyable place for your family and friends. We sincerely apologize for the inconvenience caused by the slow response from our in-room dining team. Your feedback is valuable, and we will coordinate with the department to improve the service speed. We hope to have the pleasure of welcoming you back for an even better stay. Best Regards, Royal Safari Garden.
Andi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was a great stay here. It was really cool. I'll definitely be back.
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Accommodation's Reply
20 Nov 2025
Hello Andy, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are so glad you enjoyed your stay at Royal Safari Garden and thank you for the rating you gave us, especially the compliment of "Great!" It will only motivate us to continue to provide the best service. We look forward to welcoming Andy and your family back to Royal Safari Garden for another vacation. Best regards, Taman Safari Diraja
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Desintha R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Second time staying here, everything was pleasant.
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Accommodation's Reply
20 Nov 2025
Dear Ms. Desnitha, Royal Safari Garden would like to send you warm greetings! Thank you for taking the time to share your experience during your stay at Royal Safari Garden. We are so glad that you enjoyed your stay and visited Royal Safari Garden for the second time. We look forward to welcoming you and your family back for your third vacation. Best regards, Royal Safari Garden
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Great, hopefully the entertainment will be more varied, but please don't commercialize everything.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guests, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are very pleased that you enjoyed your stay at Royal Safari Garden and thank you for your rating. Especially the service of our staff, which always encourages us to provide the best service. We sincerely hope to welcome you and your family back to stay at Royal Safari Garden again. Best regards, Taman Safari Diraja
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
A guesthouse that also doubles as a mini Safari Park, a perfect budget-friendly combination for families looking for a vacation while seeing various animals. Traffic along the Puncak route is certainly a concern, even on weekdays. Fortunately, the location is not too far from Gadog and is easily accessible as it's on the main road. The renovated rooms are quite comfortable. The King Koil mattress definitely makes you want to stay in bed for a long time. The downside, besides the ants, is that the bathroom smells bad. It's clean, but the smell is unbearable. Unfortunately, we couldn't move rooms, so we had to request a hanging air freshener to reduce the unpleasant odor. Hopefully, the ant problem and the clean, but smelly bathroom can be resolved soon (Cendrawasih #19).
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a review and detailed feedback regarding your stay at Royal Safari Garden. We are very glad that you and your family enjoyed your stay at Royal Safari Garden and apologize for the inconvenience caused by the ants and unpleasant odor in the bathroom. Your feedback is highly appreciated and we will immediately inform our housekeeping and engineering team so that further action can be taken to prevent such incidents from happening again in the future. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Royal Safari Garden
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B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The service is the best...the area is suitable for bringing families.
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Accommodation's Reply
20 Nov 2025
Dear Mr. and Mrs. BN, Best regards from Royal Safari Garden! Thank you for taking the time to share your experience at the Royal Safari Garden. We are so glad that you enjoyed your stay at the Royal Safari Garden and thank you for your rating, especially for the service of our staff. It will be a driving force for us to continue to strive to provide the best service. We look forward to having you back at the Royal Safari Garden again. Sincerely, Royal Safari Garden
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Saut L. D. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The only downside is the dining chairs. The villa has 3 bedrooms/6 people, but only 3 chairs are available. You have to request them from the room attendant. The villa also needs renovation.
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Accommodation's Reply
15 Nov 2025
Dear Mr. Sot, Thank you for your feedback. We apologize for the inconvenience caused due to the insufficient number of dining chairs in the 3-bedroom villa for the number of guests. We will immediately inform the housekeeping team of this feedback so that we can prepare the facilities more efficiently in the future without further request. We also appreciate your comments on the condition of the villa. Your feedback is very important to us in making improvements and corrections for the comfort of our guests. We hope to have the opportunity to welcome you back again for a better experience in the future. Best regards, Taman Safari Diraja
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Rizal D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Favorite to bring the family
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizal, Thank you for your positive review. We are delighted to hear that Royal Safari Garden is your favorite choice for your family vacation. We hope that we can provide you with the best experience on your next visit. Best regards, Royal Safari Garden
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D***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was fun, kids friendly and lot of attractions in there. My child really love to stay here. Highly recommended
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Accommodation's Reply
14 Nov 2025
Dear Ladies/Gentlemen, Thank you for your review. We are so glad that you and especially your children enjoyed the attractions and the kid-friendly atmosphere at Royal Safari Garden. Your feedback means a lot to us and we look forward to welcoming you back on your next visit. Best regards, Royal Safari Garden
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Amelia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I was really happy staying here, the facilities are super complete and very kids friendly!
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Amelia, Thank you for your warm review. We are delighted to hear that you enjoyed your stay at Royal Safari Garden and enjoyed our children's facilities. We look forward to welcoming you and your family back for another fun-filled experience in the future. Best regards, Royal Safari Garden
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
the staff was very friendly & helpful
1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our staff's friendly service and helpful attitude made your stay memorable. We look forward to welcoming you back again. Best regards, Taman Safari Diraja
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Meidyana H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My kids love staying here. There are animals, a playground, and a heated pool. I previously booked the leopard room, but now I'm in the bird of paradise. I prefer the bird of paradise because it's close to everywhere. The rooms are also nicer with balconies. Choose the upper level for more privacy. The beds are twins, but you can put them together.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Meidyana, Thank you for your wonderful review. We are delighted to hear that your children enjoyed their stay at the Royal Safari Garden, whether it was the animals, the playground or the heated swimming pool. We are also delighted to know that the Cendrawasih rooms offer added comfort and a balcony, making your stay even more enjoyable. We also appreciate your suggestion of choosing a room on the upper floors for more privacy. We look forward to welcoming you and your family back again in the future. Best regards, Taman Safari Diraja
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
comfortable. will come back here again, child friendly
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and plan to return to Royal Safari Garden again. We are committed to continuing to provide a child-friendly environment for families to spend quality time together. We look forward to welcoming you back! Best regards, Royal Safari Garden
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Dian E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the hotel staff are very friendly, the service is satisfying, I've been here twice and it's never disappointing, I can see the mini zoo and swim as much as I want 💜💜 thanx @royal safari garden
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Accommodation's Reply
14 Nov 2025
Dear Mr. Dian, Thank you very much for your warm review. We are so glad that you were impressed with our service and that your second visit was as pleasant as possible. We are so glad that you and your family enjoyed our mini zoo and swimming pool. Your appreciation is very much appreciated by the entire Royal Safari Park team. We look forward to welcoming you back on your next visit. Best regards, Royal Safari Park
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
MasyaAllah, this is the second time I've stayed at Safari Garden. The kids are happy to be able to play in the water. Of course, the waterpark has warm water, so my 10-month-old baby wants to dive in.
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2 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you very much for returning to stay with us at Royal Safari Garden and for sharing your wonderful family experience. We’re delighted to hear that your children had fun at the waterpark, especially with the warm water feature that keeps even the little one comfortable. We hope your stay created beautiful memories for your family, and we look forward to welcoming you back again soon. Warm regards, Royal Safari Garden
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Umi S. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, there is a Taman Safari discount for in-house guests.
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Mrs. Umi, Thank you for choosing Royal Safari Garden for your leisure stay. We’re glad to hear you enjoyed our in-house guest benefits, including the special discount for Taman Safari tickets. We hope your stay was pleasant and memorable, and we look forward to welcoming you back soon. Warm regards, Royal Safari Garden
m***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The staff is friendly and helpful, but the room cleanliness is poor.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you were satisfied with the service of our staff and apologize for any inconvenience regarding the cleanliness of the room. We will address your comments as soon as possible to make your stay more comfortable. We hope that we will give us the opportunity to serve you better in the future. Best regards, Taman Safari Diraja
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Rosalia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is my second time staying at Royal Safari. I tried the Panda room. It was really nice. I got a free room upgrade because it was my birthday. Overall, it was good. Check-in was fast and the service was friendly. Thank you.
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5 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Rosalia, Thank you for choosing to stay at Royal Safari Garden again and for sharing your wonderful experience! We are delighted to hear that you enjoyed your special birthday with us and were impressed with our panda room, prompt service and friendly staff. Such positive feedback is a great motivation for us to continue to strive to provide the best service to all our guests. We hope that your next visit will be a memorable and joyful one! Best regards, Royal Safari Garden
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Exterior 4 Royal Safari Garden Resort  & Convention

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8.5
Very Good
From 14,574 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Royal Safari Garden Resort & Convention
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Family Friendly (444)
Staff Friendliness (421)
Ambiance (419)
Bedroom (406)
Activity Option (396)
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Accessibility (376)
Surroundings (372)
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Traveler Reviews Royal Safari Garden Resort & Convention

Number of reviews per page
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40
Customer reviews
Sugeng S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 hour(s) ago
Okay, the staff is quite communicative, even though I bought it but didn't end up staying overnight, it's a shame there was no compensation because I bought it on the last day, eeeh, suddenly there was something that couldn't be left behind, used by a friend from the community, in the end, it seems like there was no problem, he didn't say anything else, even though I really wanted to try staying at this hotel when I went to Puncak, I just missed it
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Zakia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service is very good, the second time I stayed at the Royal Safari Resort to celebrate my son's 2nd birthday. A very family-friendly hotel, the most suitable hotel to bring children on vacation. But unfortunately, the first time I went to the Royal Safari Garden in 2022, the car facility to go around the hotel area was free of charge, why when I stayed yesterday there was a charge of 15 thousand / person. and if possible for the Check-in time to be accelerated at 12 noon. the rest of the facilities and services are very good.
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A***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 day(s) ago
Overall really good place to take your family or friends out but the in-room dining were very slow respond and you need to call different room service until you can place your order
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to know that our resort was an enjoyable place for your family and friends. We sincerely apologize for the inconvenience caused by the slow response from our in-room dining team. Your feedback is valuable, and we will coordinate with the department to improve the service speed. We hope to have the pleasure of welcoming you back for an even better stay. Best Regards, Royal Safari Garden.
Andi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was a great stay here. It was really cool. I'll definitely be back.
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Accommodation's Reply
20 Nov 2025
Hello Andy, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are so glad you enjoyed your stay at Royal Safari Garden and thank you for the rating you gave us, especially the compliment of "Great!" It will only motivate us to continue to provide the best service. We look forward to welcoming Andy and your family back to Royal Safari Garden for another vacation. Best regards, Taman Safari Diraja
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Desintha R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Second time staying here, everything was pleasant.
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Accommodation's Reply
20 Nov 2025
Dear Ms. Desnitha, Royal Safari Garden would like to send you warm greetings! Thank you for taking the time to share your experience during your stay at Royal Safari Garden. We are so glad that you enjoyed your stay and visited Royal Safari Garden for the second time. We look forward to welcoming you and your family back for your third vacation. Best regards, Royal Safari Garden
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Great, hopefully the entertainment will be more varied, but please don't commercialize everything.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guests, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are very pleased that you enjoyed your stay at Royal Safari Garden and thank you for your rating. Especially the service of our staff, which always encourages us to provide the best service. We sincerely hope to welcome you and your family back to stay at Royal Safari Garden again. Best regards, Taman Safari Diraja
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
A guesthouse that also doubles as a mini Safari Park, a perfect budget-friendly combination for families looking for a vacation while seeing various animals. Traffic along the Puncak route is certainly a concern, even on weekdays. Fortunately, the location is not too far from Gadog and is easily accessible as it's on the main road. The renovated rooms are quite comfortable. The King Koil mattress definitely makes you want to stay in bed for a long time. The downside, besides the ants, is that the bathroom smells bad. It's clean, but the smell is unbearable. Unfortunately, we couldn't move rooms, so we had to request a hanging air freshener to reduce the unpleasant odor. Hopefully, the ant problem and the clean, but smelly bathroom can be resolved soon (Cendrawasih #19).
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a review and detailed feedback regarding your stay at Royal Safari Garden. We are very glad that you and your family enjoyed your stay at Royal Safari Garden and apologize for the inconvenience caused by the ants and unpleasant odor in the bathroom. Your feedback is highly appreciated and we will immediately inform our housekeeping and engineering team so that further action can be taken to prevent such incidents from happening again in the future. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Royal Safari Garden
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B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The service is the best...the area is suitable for bringing families.
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Accommodation's Reply
20 Nov 2025
Dear Mr. and Mrs. BN, Best regards from Royal Safari Garden! Thank you for taking the time to share your experience at the Royal Safari Garden. We are so glad that you enjoyed your stay at the Royal Safari Garden and thank you for your rating, especially for the service of our staff. It will be a driving force for us to continue to strive to provide the best service. We look forward to having you back at the Royal Safari Garden again. Sincerely, Royal Safari Garden
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Saut L. D. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The only downside is the dining chairs. The villa has 3 bedrooms/6 people, but only 3 chairs are available. You have to request them from the room attendant. The villa also needs renovation.
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Accommodation's Reply
15 Nov 2025
Dear Mr. Sot, Thank you for your feedback. We apologize for the inconvenience caused due to the insufficient number of dining chairs in the 3-bedroom villa for the number of guests. We will immediately inform the housekeeping team of this feedback so that we can prepare the facilities more efficiently in the future without further request. We also appreciate your comments on the condition of the villa. Your feedback is very important to us in making improvements and corrections for the comfort of our guests. We hope to have the opportunity to welcome you back again for a better experience in the future. Best regards, Taman Safari Diraja
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Rizal D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Favorite to bring the family
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizal, Thank you for your positive review. We are delighted to hear that Royal Safari Garden is your favorite choice for your family vacation. We hope that we can provide you with the best experience on your next visit. Best regards, Royal Safari Garden
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D***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was fun, kids friendly and lot of attractions in there. My child really love to stay here. Highly recommended
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Accommodation's Reply
14 Nov 2025
Dear Ladies/Gentlemen, Thank you for your review. We are so glad that you and especially your children enjoyed the attractions and the kid-friendly atmosphere at Royal Safari Garden. Your feedback means a lot to us and we look forward to welcoming you back on your next visit. Best regards, Royal Safari Garden
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Amelia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I was really happy staying here, the facilities are super complete and very kids friendly!
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Amelia, Thank you for your warm review. We are delighted to hear that you enjoyed your stay at Royal Safari Garden and enjoyed our children's facilities. We look forward to welcoming you and your family back for another fun-filled experience in the future. Best regards, Royal Safari Garden
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
the staff was very friendly & helpful
1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our staff's friendly service and helpful attitude made your stay memorable. We look forward to welcoming you back again. Best regards, Taman Safari Diraja
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Meidyana H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My kids love staying here. There are animals, a playground, and a heated pool. I previously booked the leopard room, but now I'm in the bird of paradise. I prefer the bird of paradise because it's close to everywhere. The rooms are also nicer with balconies. Choose the upper level for more privacy. The beds are twins, but you can put them together.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Meidyana, Thank you for your wonderful review. We are delighted to hear that your children enjoyed their stay at the Royal Safari Garden, whether it was the animals, the playground or the heated swimming pool. We are also delighted to know that the Cendrawasih rooms offer added comfort and a balcony, making your stay even more enjoyable. We also appreciate your suggestion of choosing a room on the upper floors for more privacy. We look forward to welcoming you and your family back again in the future. Best regards, Taman Safari Diraja
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
comfortable. will come back here again, child friendly
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and plan to return to Royal Safari Garden again. We are committed to continuing to provide a child-friendly environment for families to spend quality time together. We look forward to welcoming you back! Best regards, Royal Safari Garden
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Dian E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the hotel staff are very friendly, the service is satisfying, I've been here twice and it's never disappointing, I can see the mini zoo and swim as much as I want 💜💜 thanx @royal safari garden
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Accommodation's Reply
14 Nov 2025
Dear Mr. Dian, Thank you very much for your warm review. We are so glad that you were impressed with our service and that your second visit was as pleasant as possible. We are so glad that you and your family enjoyed our mini zoo and swimming pool. Your appreciation is very much appreciated by the entire Royal Safari Park team. We look forward to welcoming you back on your next visit. Best regards, Royal Safari Park
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
MasyaAllah, this is the second time I've stayed at Safari Garden. The kids are happy to be able to play in the water. Of course, the waterpark has warm water, so my 10-month-old baby wants to dive in.
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2 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you very much for returning to stay with us at Royal Safari Garden and for sharing your wonderful family experience. We’re delighted to hear that your children had fun at the waterpark, especially with the warm water feature that keeps even the little one comfortable. We hope your stay created beautiful memories for your family, and we look forward to welcoming you back again soon. Warm regards, Royal Safari Garden
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Umi S. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, there is a Taman Safari discount for in-house guests.
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1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Mrs. Umi, Thank you for choosing Royal Safari Garden for your leisure stay. We’re glad to hear you enjoyed our in-house guest benefits, including the special discount for Taman Safari tickets. We hope your stay was pleasant and memorable, and we look forward to welcoming you back soon. Warm regards, Royal Safari Garden
m***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The staff is friendly and helpful, but the room cleanliness is poor.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you were satisfied with the service of our staff and apologize for any inconvenience regarding the cleanliness of the room. We will address your comments as soon as possible to make your stay more comfortable. We hope that we will give us the opportunity to serve you better in the future. Best regards, Taman Safari Diraja
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Rosalia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is my second time staying at Royal Safari. I tried the Panda room. It was really nice. I got a free room upgrade because it was my birthday. Overall, it was good. Check-in was fast and the service was friendly. Thank you.
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5 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Rosalia, Thank you for choosing to stay at Royal Safari Garden again and for sharing your wonderful experience! We are delighted to hear that you enjoyed your special birthday with us and were impressed with our panda room, prompt service and friendly staff. Such positive feedback is a great motivation for us to continue to strive to provide the best service to all our guests. We hope that your next visit will be a memorable and joyful one! Best regards, Royal Safari Garden
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Number of reviews per page
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