Samara Resort

Resorts
8.9
/10
Exceptional
3,174 reviews

What Guests Say About Their Stay

Staff Friendliness (212)
Room Space (183)
Ambiance (179)
Hotel Area (179)
Verified Traveler
10.0
/ 10
The staff were all very friendly. The downstairs restaurant is very spacious and has excellent air circulation. The upstairs restaurant offers comfort and a great view. The rooms are very clean and comfortable, with excellent air circulation. The hotel's open-space design provides a sense of spaciousness and air circulation. Overall, it's a satisfying and solid choice, perfect for a family vacation.
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E***i
10.0
/ 10
The place is comfortable, the price is pocket-friendly, the view is amazing. There are many breakfast options. It's clean. The staff is friendly. Access in and out is also easy. Close to the mall and Jatim Park 2.
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N***a
10.0
/ 10
Friendly and responsive service, luggage delivered by bellboy, car parking assisted by valet, kids-friendly, playground quite a lot of play, pool is quite spacious, pool area has swing play activities etc. For breakfast is delicious complete kids love it. For children 0-5 years free entry to the breakfast area, 6-12 years 50 thousand. Worth it.
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Setiawan R.
10.0
/ 10
Love it! I came here on a business trip, and the room was huge. I got a free upgrade to a balcony! Batu is so nice... It's cool... The room has a smart TV. Breakfast was okay. So far, I really like this hotel!
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E***S
10.0
/ 10
The hotel is very comfortable, clean, fragrant, the food is delicious, the rooms are comfortable, and the view is beautiful. 1000 thumbs up for this hotel.
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In the Area
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Jalan Imam Bonjol 17B, Batu, Malang, Jawa Timur, Indonesia, 65315

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Samara Resort is a resort in a good neighborhood, which is located at Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Samara Resort

Jalan Imam Bonjol 17B, Batu, Malang, Jawa Timur, Indonesia, 65315
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Samara Resort Rates per Night

Looking for the best Samara Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Samara Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Samara Resort Location & Address

Samara Resort is located at Jalan Imam Bonjol 17B, Batu, Malang, Jawa Timur, Indonesia, 65315. It's situated in the Malang area of Indonesia, known for its scenic landscapes and refreshing mountain air. The hotel address is Jl. Raya Selecta No. 1, Selecta, Tulungrejo, Kec. Bumiaji, Kota Batu, Jawa Timur 65336, Indonesia. The hotel is approximately 15 km from the city center.

How to go to Samara Resort from Airport

Getting to Samara Resort from Abdul Rachman Saleh Airport is relatively straightforward. Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and preference.
  • Taxi (Most Direct):

    A taxi is the most direct way to get to Samara Resort. You can find taxis readily available outside the airport terminal. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are available in Malang. Simply book a ride through the app, and a driver will pick you up from the airport. This is often a more affordable option than a traditional taxi.
  • Airport Shuttle (Pre-booked):

    Some hotels offer airport shuttle services. Check with Samara Resort to see if they provide this service. If so, you can arrange for a driver to meet you at the airport.
  • Public Bus (Most Affordable):

    While less convenient, taking a public bus is the most affordable option. You'll need to take a bus from the airport to Arjosari bus terminal, then another bus towards Batu. From Batu bus terminal, you can take a local transport or taxi to Samara Resort.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or arranging an airport shuttle with Samara Resort. This will save you time and hassle upon arrival.

Samara Resort Reviews & Summary

Looking for all about hotel Samara Resort? Want to know what other travellers think? Here's a review hotel summary to help you decide if it's the right place for your stay. Guests consistently praise Samara Resort for its stunning location and excellent service. The hotel offers a peaceful retreat with breathtaking views of the surrounding mountains. Many reviewers highlight the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. A standout feature of Samara Resort is its beautiful gardens and outdoor pool area. It's the perfect place to relax and unwind after a day of exploring Malang. Here's a short, positive review: "Absolutely loved my stay at Samara Resort! The views were incredible, the staff were so friendly, and the facilities were top-notch. Highly recommend!"

Samara Resort Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Samara Resort offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with standard amenities. Some may offer views of the gardens or surrounding landscape.
  • Superior Room:

    Slightly larger than Deluxe rooms, Superior rooms may include additional features such as a seating area.
  • Family Room:

    Ideal for families, these rooms offer more space and may include multiple beds or a separate living area.
  • Suite:

    Suites are the most luxurious option, offering ample space, separate living and sleeping areas, and enhanced amenities.
  • Connecting Rooms:

    Perfect for larger families or groups, connecting rooms allow you to adjoin two rooms for added convenience.
All rooms are non-smoking. Some rooms may offer bathtubs, while others have bidets. Contact the hotel directly to inquire about pet-friendly options, as well as any additional charges or requirements.

Hotel Facilities in Samara Resort

Samara Resort boasts a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxing spa treatments to fun activities for the kids, there's something for everyone. Here's a look at some of the hotel facilities available:
  • Swimming Pool:

    Take a dip in the outdoor swimming pool, perfect for cooling off on a hot day.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours vary, so check with the front desk for details.
  • Restaurant:

    Enjoy delicious meals at the hotel restaurant, serving a variety of local and international cuisine.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games.
  • Meeting Rooms:

    For business travellers, the hotel offers meeting rooms equipped with modern technology.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Gym:

    Maintain your fitness routine at the hotel gym, equipped with cardio and weight training equipment.
  • Gardens:

    Stroll through the beautiful gardens, offering a peaceful escape from the hustle and bustle.
Some facilities may incur extra fees, so it's best to check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Samara Resort

Looking for a delicious meal without leaving the hotel? Samara Resort offers a variety of dining options, including a hotel buffet and a hotel restaurant. Here's what you can expect:
  • The Garden Restaurant:

    This is the main hotel restaurant, serving a variety of Indonesian and international dishes. They often have a hotel buffet for breakfast, lunch, and dinner, featuring a wide selection of dishes. Expect to pay around SGD 25 per person for the dinner buffet. Opening hours are from 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Perfect for a quick coffee or snack, the Lobby Cafe offers a relaxed atmosphere. They serve a range of pastries, sandwiches, and beverages.
The Garden Restaurant is known for its signature dish, Nasi Goreng Istimewa, a flavorful fried rice dish with chicken, shrimp, and vegetables.

Samara Resort Airport pickups and How to Book

Need a hotels with airport shuttle? Samara Resort offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Malang doesn't have an MRT system, there are several nearby bus stops that provide convenient access to the city and surrounding areas. Here's a list of nearby bus station and bus stops nearby:
  • Arjosari Bus Terminal:

    This is the main bus terminal in Malang, located approximately 10 km from Samara Resort. From here, you can catch buses to various destinations throughout Java.
  • Batu Bus Terminal:

    Located in Batu, this terminal is closer to Samara Resort (approximately 5 km). It offers local transport options to reach the hotel.
  • Local Angkot Stops:

    Angkots (minibuses) are a common form of public transport in Malang. You can find angkot stops along the main roads near the hotel.
To use public transport, you'll typically need to pay in cash. Some buses may accept electronic payment cards, but it's always a good idea to have cash on hand.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Malang and the surrounding area offer a variety of nearby places to go, from theme parks to natural wonders. Here are five nearby sightseeing places that are perfect for families:
  • Jatim Park 1:

    A popular theme park with a variety of rides, attractions, and educational exhibits. Located approximately 10 km from the hotel. Entry price is around SGD 20 per person.
  • Jatim Park 2:

    Another great theme park with a focus on animals and nature. Features a zoo, aquarium, and various animal shows. Located approximately 12 km from the hotel. Entry price is around SGD 22 per person.
  • Selecta Recreational Park:

    A beautiful park with gardens, a swimming pool, and various recreational activities. Located right next to Samara Resort. Entry price is around SGD 5 per person.
  • Eco Green Park:

    An educational park focused on environmental awareness. Features exhibits on renewable energy, recycling, and conservation. Located approximately 11 km from the hotel. Entry price is around SGD 15 per person.
  • Museum Angkut:

    A unique transportation museum with a vast collection of vehicles from around the world. Located approximately 9 km from the hotel. Entry price is around SGD 18 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Samara Resort (Malang)

Craving some nearby dining options? Malang offers a variety of local food and international cuisine to satisfy your taste buds. Here are some food eatiries near me:

Cafes/Restaurants:

  • Java Dancer Coffee:

    A popular coffee shop serving a variety of coffee drinks, pastries, and light meals.
  • Madam Wang Secret Garden:

    A restaurant with a beautiful garden setting, serving Indonesian and Western cuisine.
  • Melati Restaurant at Tugu Hotel Malang:

    A fine-dining restaurant offering a sophisticated dining experience with Indonesian and international dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish with various toppings.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Bakso:

    Indonesian meatball soup, a comforting and flavorful dish.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Rawon:

    A rich and flavorful beef soup with a dark, earthy broth.

Shopping places near Samara Resort (Malang)

Need to do some nearby shopping? Malang offers a variety of dept stores near me, from modern malls to traditional markets. Here are some shops near me:
  • Malang Town Square (MATOS):

    A modern shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Olympic Garden Mall (OGM):

    Another popular shopping mall with a wide selection of shops and dining options.
  • Pasar Besar Malang:

    A traditional market where you can find a variety of local products, including fresh produce, clothing, and souvenirs.

Other Places to Stay Near Samara Resort

Looking for alternative accommodations? Here are some other hotels nearby:

Luxury/5–6 star hotels nearby:

  • Tugu Hotel Malang:

    A luxurious hotel with a unique colonial-style design and excellent service.
  • Hotel Tentrem Malang:

    A modern hotel with spacious rooms, a large swimming pool, and a variety of dining options.
  • The Singhasari Resort Batu:

    A resort-style hotel with beautiful gardens, a swimming pool, and a range of activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belinn Malang:

    A comfortable hotel with modern amenities and a convenient location.
  • Best Western OJ Hotel Malang:

    A well-appointed hotel with a rooftop pool and a variety of dining options.
  • Grand Mercure Malang Mirama:

    A stylish hotel with a modern design and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Styles Malang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Atria Hotel Malang:

    A modern hotel with a range of facilities and a convenient location.
  • Gajahmada Graha Hotel:

    A simple and affordable hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Samara Resort? With its stunning location, excellent facilities, and comfortable accommodations, it's the perfect choice for a relaxing getaway in Malang. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the beauty and tranquility of Samara Resort. Book your room booking now through Traveloka and enjoy the best rates and exclusive deals. Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Samara Resort

Bar, Cafe and Lounge Samara Resort
Bar, Cafe and Lounge
Swimming Pool Samara Resort
Swimming Pool
Entertainment Facility Samara Resort
Entertainment Facility
Fitness Center Samara Resort
Fitness Center
Common Space Samara Resort
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Continental breakfast

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • Laundry
  • Supermarket

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Samara Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Samara Resort
163
Number of floors in Samara Resort
8
Another facilities in Samara Resort
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in Samara Resort

What are available facilities at Samara Resort?
There are top facilites at Samara Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Samara Resort?
The standard check-in time at Samara Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Samara Resort provide breakfast?
Yes, Samara Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Samara Resort
Samara Resort has a 4.0-star rating.
How many floors does Samara Resort have?
Samara Resort has 8.
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More Reviews from Other Guests in Samara Resort

Overall Ratings & Reviews Samara Resort

Traveloka (3,169)
Other sources (5)
9.0
Exceptional
From 3,169 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
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Staff Friendliness (183)
Room Space (159)
Ambiance (157)
Bedroom (156)
Hotel Area (156)
Distance to City Center (146)
Taste (141)
Family Friendly (140)
Bathroom (139)
Variety (128)
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Traveler Reviews Samara Resort

Number of reviews per page
20
40
Customer reviews
ABDUL L. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Overall, it's great. It's really refreshing.
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R***i
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff were friendly and very helpful during check in and check out.
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Bagus K. R.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Subjectively, staying at this hotel is well worth the price. A detailed overview of some of its aspects might be as follows: 1. Access: This hotel is highly visible and easily accessible as it's located right on the main road with a very wide vehicle access. 5/5 2. Staff: Overall, the staff is very friendly and helpful to guests. From the security staff in the parking area, to the receptionist, concierge, and staff in the dining area and housekeeping, everyone always greets guests with a friendly welcome and provides excellent service. 5/5 3. Facilities: One of the most appealing features of the rooms is the balcony, which also has a table and chairs. It's a great way to enjoy the morning, afternoon, and evening breezes. The cool stone air combined with the view of the mountains and the building lights at night makes for a pleasant stay. The room is quite spacious and the bed is comfortable. The AC is cool, and the bathroom is okay. The shower, sink, and toilet and hot water are all working well. You can also enjoy the swimming pool, indoor and outdoor playgrounds, and the gym, all of which are very comfortable. 5/5 4. Food & Beverage: The breakfast menu is quite varied, with a wide selection of light meals, main courses, snacks, and drinks, all of which are delicious. In fact, we could linger over breakfast to enjoy all the dishes. 5/5 5. Check-in/out: The check-in and check-out process was quite fast. We weren't made to wait too long. A 50,000 IDR deposit was required, which was refunded upon check-out. 5/5 Overall, my stay at Samara with my small family of four was very comfortable, a pleasant experience, and we didn't disappoint. If asked if we would stay again, if we had the time and the opportunity, we would say "SURE."
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Accommodation's Reply
29 Nov 2025
Dear Mr. Bagus K.R., Warmest regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to extend our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments and great experience. We are very glad that you and your family were satisfied with our services. Your comments, suggestions and feedback will be used to evaluate our services to be even better. We do not hope to welcome you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the breakfast menu is delicious, the rooms are spacious and comfortable.
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29 Nov 2025
Dear G*t. Warmest regards, Samara Hotel & Resorts Batu On behalf of the management and staff of Samara Hotel & Resorts, we would like to extend our sincere gratitude for your choosing to stay with us at Samara Hotel & Resorts during your family vacation in Batu. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resorts during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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rayga w.
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
The location is strategic and easy to reach, and child-friendly, the food is delicious and varied.
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Accommodation's Reply
29 Nov 2025
Dear Ms. Reyka W., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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M***a
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff are all very friendly and kind, the rooms are very comfortable with a nice view of the mountains, and the food is delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M*a. Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very pleased that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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Priya N.
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Business
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10.0
/10
Reviewed 7 week(s) ago
I've stayed here three times, both the old and new buildings are great. The atmosphere, restaurant, balcony views, and cleanliness are all excellent, making it a great place to stay with family or for business trips. I've stayed here
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Ms. Priya N., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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Eddy S.
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10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, clean hotel, delicious breakfast, recommended 👍
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Mr. Eddie S., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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F***a
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
It's fun, the staff are friendly, the pool attendants are also responsive when we need towels and they offer them straight away, the food tastes delicious, it's worth it and very comfortable, the rooms are spacious.
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Accommodation's Reply
10 Nov 2025
Dear F*a. Best regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your wonderful comments and experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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LUKMAN N. R. A. M.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the service staff are friendly and pleasant except for the security guard in front/in the parking lot who doesn't help with parking and crossing while all the vehicles from above are fast. Hopefully this will be fixed.
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Accommodation's Reply
10 Nov 2025
Dear Mr. Lukman N.R.A.M., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments about our service regarding our friendly and accommodating staff. We will contact the Head of Security to improve the efficiency of our security officers. We apologize for the inconvenience caused to you with the service you received. Your comments, suggestions and opinions will be used to evaluate and improve our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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H***n
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9.7
/10
Reviewed 9 week(s) ago
Friendly service, everything is recommended. I'll come here again sometime.
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Accommodation's Reply
10 Nov 2025
Dear H*n, Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to extend our sincere gratitude for your choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your stay in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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R***y
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9.7
/10
Reviewed 9 week(s) ago
The hotel is very good. The breakfast menu is lacking.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Mr. R*y, Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments and great experience. We will contact our chef to re-evaluate our breakfast menu. We apologize for the inconvenience caused. Your comments, suggestions and feedback will be used to improve our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is nice... Suitable for families
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Accommodation's Reply
15 Oct 2025
Dear Ms. Da*, Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing to stay at Samara Hotel & Resort during your family vacation in Batu. Thank you for your kind comments and great experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The location is near Lippo Plaza Batu, walkable, the hotel area is clean, the staff are friendly, jogging around the resort is also very comfortable with lots of shady trees, the gym is also clean and comfortable, with a swimming pool view. The room is very spacious (deluxe balcony) with a mountain view, mashaaaallaah. The breakfast menu is not much variety but enough, the lodeh is very delicious like my mother's cooking when I was little, I will come back again insyaaaallaah😍
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Accommodation's Reply
15 Oct 2025
Dear D*h. Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your choosing to stay with us at Samara Hotel & Resort during your family vacation in Batu. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We do not forget to welcome you back to Samara Hotel & Resort during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice, comfortable, I can come here again sometime, the food is also delicious.
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Guest. Warm greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The location is strategic, the staff is friendly, the room is clean and has a citylight view... but unfortunately the wifi is quite slow... overall it's great.
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and the wonderful experience during your stay at our hotel. We will call the IT manager to check and re-check the quality of our wifi. We apologize for the inconvenience you experienced. Your criticism, suggestions, and input will be used as evaluation material to improve our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
When I go on holiday to Batu, I always stay here 😊 Affordable price, very clean, homey! Add cable TV, YouTube, or Netflix to make your room even more comfortable.
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr./Mrs. W*i. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We apologize for any inconvenience you experienced. Your criticism, suggestions, and input will be used as evaluation material to improve our service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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Vedri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Highly recommended and very good service👍
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. Vendri W. Warmest Greetings from Samara Hotel & Resort Batu. We would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and wonderful experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Very satisfying. For the food, please improve the taste. Thank you.
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Accommodation's Reply
11 Oct 2025
Dear Mr/Mrs L*o. Warmest Greetings from Samara Hotel & Resort Batu. We would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, as well as regarding the taste of the food that needs to be improved, we will call our executive chef to improve the taste of our food. We apologize for the inconvenience of the service you experienced. Your criticism, suggestions and input will be used as evaluation material to improve better service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice surrounding, nice breakfast, nice people.
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. G***t Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
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Exterior 4 Samara Resort

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Overall Ratings & Reviews Samara Resort

Traveloka (3,169)
Other sources (5)
9.0
Exceptional
From 3,169 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
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Staff Friendliness (183)
Room Space (159)
Ambiance (157)
Bedroom (156)
Hotel Area (156)
Distance to City Center (146)
Taste (141)
Family Friendly (140)
Bathroom (139)
Variety (128)
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Traveler Reviews Samara Resort

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40
Customer reviews
ABDUL L. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Overall, it's great. It's really refreshing.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were friendly and very helpful during check in and check out.
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Bagus K. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Subjectively, staying at this hotel is well worth the price. A detailed overview of some of its aspects might be as follows: 1. Access: This hotel is highly visible and easily accessible as it's located right on the main road with a very wide vehicle access. 5/5 2. Staff: Overall, the staff is very friendly and helpful to guests. From the security staff in the parking area, to the receptionist, concierge, and staff in the dining area and housekeeping, everyone always greets guests with a friendly welcome and provides excellent service. 5/5 3. Facilities: One of the most appealing features of the rooms is the balcony, which also has a table and chairs. It's a great way to enjoy the morning, afternoon, and evening breezes. The cool stone air combined with the view of the mountains and the building lights at night makes for a pleasant stay. The room is quite spacious and the bed is comfortable. The AC is cool, and the bathroom is okay. The shower, sink, and toilet and hot water are all working well. You can also enjoy the swimming pool, indoor and outdoor playgrounds, and the gym, all of which are very comfortable. 5/5 4. Food & Beverage: The breakfast menu is quite varied, with a wide selection of light meals, main courses, snacks, and drinks, all of which are delicious. In fact, we could linger over breakfast to enjoy all the dishes. 5/5 5. Check-in/out: The check-in and check-out process was quite fast. We weren't made to wait too long. A 50,000 IDR deposit was required, which was refunded upon check-out. 5/5 Overall, my stay at Samara with my small family of four was very comfortable, a pleasant experience, and we didn't disappoint. If asked if we would stay again, if we had the time and the opportunity, we would say "SURE."
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Mr. Bagus K.R., Warmest regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to extend our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments and great experience. We are very glad that you and your family were satisfied with our services. Your comments, suggestions and feedback will be used to evaluate our services to be even better. We do not hope to welcome you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the breakfast menu is delicious, the rooms are spacious and comfortable.
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Accommodation's Reply
29 Nov 2025
Dear G*t. Warmest regards, Samara Hotel & Resorts Batu On behalf of the management and staff of Samara Hotel & Resorts, we would like to extend our sincere gratitude for your choosing to stay with us at Samara Hotel & Resorts during your family vacation in Batu. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resorts during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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rayga w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is strategic and easy to reach, and child-friendly, the food is delicious and varied.
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Accommodation's Reply
29 Nov 2025
Dear Ms. Reyka W., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are all very friendly and kind, the rooms are very comfortable with a nice view of the mountains, and the food is delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M*a. Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very pleased that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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Priya N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I've stayed here three times, both the old and new buildings are great. The atmosphere, restaurant, balcony views, and cleanliness are all excellent, making it a great place to stay with family or for business trips. I've stayed here
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Ms. Priya N., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation at Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation at Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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Eddy S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, clean hotel, delicious breakfast, recommended 👍
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Mr. Eddie S., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your wonderful comments and experience. We are very glad that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro General Manager SE
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's fun, the staff are friendly, the pool attendants are also responsive when we need towels and they offer them straight away, the food tastes delicious, it's worth it and very comfortable, the rooms are spacious.
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10 Nov 2025
Dear F*a. Best regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your wonderful comments and experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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LUKMAN N. R. A. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the service staff are friendly and pleasant except for the security guard in front/in the parking lot who doesn't help with parking and crossing while all the vehicles from above are fast. Hopefully this will be fixed.
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Accommodation's Reply
10 Nov 2025
Dear Mr. Lukman N.R.A.M., Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments about our service regarding our friendly and accommodating staff. We will contact the Head of Security to improve the efficiency of our security officers. We apologize for the inconvenience caused to you with the service you received. Your comments, suggestions and opinions will be used to evaluate and improve our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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H***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Friendly service, everything is recommended. I'll come here again sometime.
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Accommodation's Reply
10 Nov 2025
Dear H*n, Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to extend our sincere gratitude for your choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your stay in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is very good. The breakfast menu is lacking.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Mr. R*y, Best regards from Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to sincerely thank you for your trust in choosing to stay at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your comments and great experience. We will contact our chef to re-evaluate our breakfast menu. We apologize for the inconvenience caused. Your comments, suggestions and feedback will be used to improve our services. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Best regards, Arif Purnomo Saputro General Manager SE
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is nice... Suitable for families
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Accommodation's Reply
15 Oct 2025
Dear Ms. Da*, Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing to stay at Samara Hotel & Resort during your family vacation in Batu. Thank you for your kind comments and great experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The location is near Lippo Plaza Batu, walkable, the hotel area is clean, the staff are friendly, jogging around the resort is also very comfortable with lots of shady trees, the gym is also clean and comfortable, with a swimming pool view. The room is very spacious (deluxe balcony) with a mountain view, mashaaaallaah. The breakfast menu is not much variety but enough, the lodeh is very delicious like my mother's cooking when I was little, I will come back again insyaaaallaah😍
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Accommodation's Reply
15 Oct 2025
Dear D*h. Warmest regards, Samara Hotel & Resort Batu On behalf of the management and staff of Samara Hotel & Resort, we would like to express our sincere gratitude for your choosing to stay with us at Samara Hotel & Resort during your family vacation in Batu. Thank you for your kind comments and wonderful experience. We are delighted that you and your family were satisfied with our services. We do not forget to welcome you back to Samara Hotel & Resort during your next vacation in Batu. Best regards, Arif Purnomo Saputro General Manager SE
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice, comfortable, I can come here again sometime, the food is also delicious.
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Guest. Warm greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The location is strategic, the staff is friendly, the room is clean and has a citylight view... but unfortunately the wifi is quite slow... overall it's great.
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11 Oct 2025
Dear Sir/Madam, Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and the wonderful experience during your stay at our hotel. We will call the IT manager to check and re-check the quality of our wifi. We apologize for the inconvenience you experienced. Your criticism, suggestions, and input will be used as evaluation material to improve our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
When I go on holiday to Batu, I always stay here 😊 Affordable price, very clean, homey! Add cable TV, YouTube, or Netflix to make your room even more comfortable.
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr./Mrs. W*i. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We apologize for any inconvenience you experienced. Your criticism, suggestions, and input will be used as evaluation material to improve our service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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Vedri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Highly recommended and very good service👍
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. Vendri W. Warmest Greetings from Samara Hotel & Resort Batu. We would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. Thank you for your feedback and wonderful experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Very satisfying. For the food, please improve the taste. Thank you.
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Accommodation's Reply
11 Oct 2025
Dear Mr/Mrs L*o. Warmest Greetings from Samara Hotel & Resort Batu. We would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. Thank you for your feedback and extraordinary experience, as well as regarding the taste of the food that needs to be improved, we will call our executive chef to improve the taste of our food. We apologize for the inconvenience of the service you experienced. Your criticism, suggestions and input will be used as evaluation material to improve better service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice surrounding, nice breakfast, nice people.
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. G***t Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Number of reviews per page
20
40